The influence of customer expectations and the application of marketing mix towards the loyalty of bank clients with customer satisfaction as an intervening variable

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Figur

Table I. I - Previous Research Comparison .................................................

Table I.

I Previous Research Comparison . View in document p.10
Figure II.I - The Four Main Fields of the Marketing Mix ........................... 11

Figure II.

I The Four Main Fields of the Marketing Mix 11 . View in document p.11
Title Table I.I Author Year
Title Table I I Author Year . View in document p.18
Figure II.2

Figure I.

I 2 . View in document p.23
Figure III.2

Figure II.

I 2 . View in document p.32
Table III.2

Table II.

I 2 . View in document p.36
Figure IV.2

Figure I.

V 2 . View in document p.46
Figure IV.3

Figure I.

V 3 . View in document p.47
Figure IV.4

Figure I.

V 4 . View in document p.48
Figure IV.5

Figure I.

V 5 . View in document p.53
table of 1.671. Therefore, it can be concluded that customer expectations
Therefore it can be concluded that customer expectations . View in document p.56
table. This means that customer satisfaction does not have an individual
This means that customer satisfaction does not have an individual . View in document p.57

Referensi

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