!
"
"
viii
LAMPIRAN 4 : TABEL
r
df = (N-2)
0.1
0.05
0.02
0.01
0.001
1
0.9877
0.9969
0.9995
0.9999
1.0000
10
0.4973
0.5760
0.6581
0.7079
0.8233
11
0.4762
0.5529
0.6339
0.6835
0.8010
12
0.4575
0.5324
0.6120
0.6614
0.7800
13
0.4409
0.5140
0.5923
0.6411
0.7604
14
0.4259
0.4973
0.5742
0.6226
0.7419
15
0.4124
0.4821
0.5577
0.6055
0.7247
16
0.4000
0.4683
0.5425
0.5897
0.7084
17
0.3887
0.4555
0.5285
0.5751
0.6932
18
0.3783
0.4438
0.5155
0.5614
0.6788
19
0.3687
0.4329
0.5034
0.5487
0.6652
20
0.3598
0.4227
0.4921
0.5368
0.6524
21
0.3515
0.4132
0.4815
0.5256
0.6402
22
0.3438
0.4044
0.4716
0.5151
0.6287
23
0.3365
0.3961
0.4622
0.5052
0.6178
24
0.3297
0.3882
0.4534
0.4958
0.6074
25
0.3233
0.3809
0.4451
0.4869
0.5974
26
0.3172
0.3739
0.4372
0.4785
0.5880
27
0.3115
0.3673
0.4297
0.4705
0.5790
28
0.3061
0.3610
0.4226
0.4629
0.5703
29
0.3009
0.3550
0.4158
0.4556
0.5620
30
0.2960
0.3494
0.4093
0.4487
0.5541
31
0.2913
0.3440
0.4032
0.4421
0.5465
32
0.2869
0.3388
0.3972
0.4357
0.5392
33
0.2826
0.3338
0.3916
0.4296
0.5322
34
0.2785
0.3291
0.3862
0.4238
0.5254
35
0.2746
0.3246
0.3810
0.4182
0.5189
36
0.2709
0.3202
0.3760
0.4128
0.5126
37
0.2673
0.3160
0.3712
0.4076
0.5066
38
0.2638
0.3120
0.3665
0.4026
0.5007
39
0.2605
0.3081
0.3621
0.3978
0.4950
40
0.2573
0.3044
0.3578
0.3932
0.4896
50
0.2306
0.2732
0.3218
0.3542
0.4432
ix
df = (N-2)
0.1
0.05
0.02
0.01
0.001
51
0.2284
0.2706
0.3188
0.3509
0.4393
52
0.2262
0.2681
0.3158
0.3477
0.4354
53
0.2241
0.2656
0.3129
0.3445
0.4317
54
0.2221
0.2632
0.3102
0.3415
0.4280
55
0.2201
0.2609
0.3074
0.3385
0.4244
56
0.2181
0.2586
0.3048
0.3357
0.4210
57
0.2162
0.2564
0.3022
0.3328
0.4176
58
0.2144
0.2542
0.2997
0.3301
0.4143
59
0.2126
0.2521
0.2972
0.3274
0.4110
60
0.2108
0.2500
0.2948
0.3248
0.4079
61
0.2091
0.2480
0.2925
0.3223
0.4048
62
0.2075
0.2461
0.2902
0.3198
0.4018
63
0.2058
0.2441
0.2880
0.3173
0.3988
64
0.2042
0.2423
0.2858
0.3150
0.3959
65
0.2027
0.2404
0.2837
0.3126
0.3931
66
0.2012
0.2387
0.2816
0.3104
0.3903
67
0.1997
0.2369
0.2796
0.3081
0.3876
68
0.1982
0.2352
0.2776
0.3060
0.3850
69
0.1968
0.2335
0.2756
0.3038
0.3823
70
0.1954
0.2319
0.2737
0.3017
0.3798
80
0.1829
0.2172
0.2565
0.2830
0.3568
90
0.1726
0.2050
0.2422
0.2673
0.3375
95
0.1680
0.1996
0.2359
0.2604
0.3290
96
0.1671
0.1986
0.2347
0.2591
0.3274
97
0.1663
0.1975
0.2335
0.2578
0.3258
98
0.1654
0.1966
0.2324
0.2565
0.3242
99
0.1646
0.1646
0.2312
0.2552
0.3226
x
LAMPIRAN 5 : HASIL REGRESI LINIER BERGANDA
Correlations
Keputusan Product Price Promotion Place People Process
Customer
Service
Pearson
Correlation
Keputusan 1.000 .123 .592 .327 .779 .499 .397 .425
Customer
Service
.425 .060 .234 .097 .532 .039 .161 1.000
Customer
Service
.000 .275 .009 .170 .000 .352 .055 .
Customer
Service
100 100 100 100 100 100 100 100
Variables Entered/Removed
xi
Model Variables EnteredVariables
Removed Method
1 Customer Service,
People, Product,
Promotion,
Process, Price,
Placea
. Enter
a. All requested variables entered.
Model Summaryb
Model R R
Square
Adjusted R
Square
Std. Error
of the
Estimate
Change Statistics
R Square
Change F
Change df1 df2 Sig. F Change
1 .864a .746 .727 .24644 .746 38.604 7 92 .000
a. Predictors: (Constant), Customer Service, People, Product, Promotion, Process, Price, Place
b. Dependent Variable: Keputusan
ANOVAb
Model Sum of Squares Df Mean Square F Sig.
1 Regression 16.412 7 2.345 38.604 .000a
Residual 5.588 92 .061
Total 22.000 99
a. Predictors: (Constant), Customer Service, People, Product, Promotion, Process, Price, Place
xii
CoefficientsaModel
Unstandardized
Coefficients
Standardized
Coefficients
t Sig.
Collinearity
Statistics
B Std. Error Beta Tolerance VIF
Customer
Service
.032 .038 .053 .838 .404 .689 1.452
a. Dependent Variable: Keputusan
Collinearity Diagnosticsa
Model Dimension Eigenvalue
Condition
Index
Variance Proportions
(Constant) Product Price Promotion Place People Process
Customer
Service
1 1 7.783 1.000 .00 .00 .00 .00 .00 .00 .00 .00
a. Dependent Variable: Keputusan
Residuals Statisticsa
xiii
Minimum Maximum Mean Std. Deviation N
Predicted Value 2.1403 4.4643 3.5000 .40716 100
Std. Predicted Value -3.339 2.368 .000 1.000 100
Standard Error of Predicted
Value
.036 .139 .067 .021 100
Adjusted Predicted Value 2.1656 4.2498 3.4991 .39818 100
Residual -.66855 .58030 .00000 .23757 100
Std. Residual -2.713 2.355 .000 .964 100
Stud. Residual -3.085 2.599 .002 1.037 100
Deleted Residual -.91985 .76584 .00093 .27651 100
Stud. Deleted Residual -3.240 2.685 .001 1.055 100
Mahal. Distance 1.149 30.388 6.930 5.347 100
Cook's Distance .000 .552 .023 .071 100
Centered Leverage Value .012 .307 .070 .054 100
xiv
L
LAMPIRAN
Daftar Pa
Kode
110 Disney
111 Disney
112 KidsCo
113 JimJam
114 BabyFir
115 Boomer
116 Cartoon
117 Nick Jr.
210 Saluran
211 Celestia
213 Diva Un
221 Thrill
310 Saluran
311 Channe
318 Asian Fo
319 Fashion
320 E!
417 Animax
418 Sony E
422 Univers
N - 6 : PAK
aket Basic A
Nama saluran
y Channel Asia y Junior
o
m
FirstTV
erang
on Network Asia r.
an Film Indonesia
tial Movies Universal Asia
Family Movies
ovies Premium
Signature Hits
Family Asia
an Musik Indonesia
nel V Food Channel
on TV
spired
World
ia
sia
rime Asia
Beyond
ax Asia
Entertainment Tele rsal Channel
KET AORA
AORA TV
Inggris (s
Inggris (s
Inggris (s
Inggris (s
Inggris (s
Inggris (s
Inggris (s
Inggris (s
Indonesia
Inggris
Inggris
Inggris
Inggris
Inggris
Inggris
Inggris (s
Inggris (s
Inggris (s
Inggris (s
Inggris (s
Inggris (s
Inggris (s
levision Inggris (s Inggris (s
A TV
Bahasa
ia
sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
ia
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
423 SyFy
427 KIX
428 TruTV
510 Nationa
511 Nationa
512 Nationa
515 Discove
516 Animal
520 History
610 Goal TV
611 Goal TV
612 Eurospo
615 ESPNN
912 Indosia
913 Trans TV
914 Trans 7
915 Antv
916 TV One
917 MetroTV
919 Kompas
nal Geographic Cha nal Geographic Wild nal Geographic Adv
very Channel Asia al Planet Asia ry Asia
TV 1
Inggris (s
Inggris (s
Inggris (s
hannel Inggris (s
ild Inggris (s
dventure Inggris (s Inggris (s
Inggris (s
Inggris (s
Inggris
Inggris
Inggris
Inggris
Inggris
Inggris
Inggris
Inggris
Indonesia
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
(sub-title Indonesia)
ia
Da
aftar Paket T
Tambahan
LAMPIR
IRAN - 7 :
PAKET IN
INDOVISION
ON
t
Table
cum. prob t.50 t.75 t.80 t.85 t.90 t.95 t.975 t.99 t.995 t.999 t.9995
one-tail
0.50
0.25
0.20
0.15
0.10
0.05
0.025
0.01
0.005
0.001
0.0005
two-tails
1.00
0.50
0.40
0.30
0.20
0.10
0.05
0.02
0.01
0.002
0.001
df
1 0.000 1.000 1.376 1.963 3.078 6.314 12.71 31.82 63.66 318.31 636.62
2 0.000 0.816 1.061 1.386 1.886 2.920 4.303 6.965 9.925 22.327 31.599
3 0.000 0.765 0.978 1.250 1.638 2.353 3.182 4.541 5.841 10.215 12.924
4 0.000 0.741 0.941 1.190 1.533 2.132 2.776 3.747 4.604 7.173 8.610
5 0.000 0.727 0.920 1.156 1.476 2.015 2.571 3.365 4.032 5.893 6.869
6 0.000 0.718 0.906 1.134 1.440 1.943 2.447 3.143 3.707 5.208 5.959
7 0.000 0.711 0.896 1.119 1.415 1.895 2.365 2.998 3.499 4.785 5.408
8 0.000 0.706 0.889 1.108 1.397 1.860 2.306 2.896 3.355 4.501 5.041
9 0.000 0.703 0.883 1.100 1.383 1.833 2.262 2.821 3.250 4.297 4.781
10 0.000 0.700 0.879 1.093 1.372 1.812 2.228 2.764 3.169 4.144 4.587
11 0.000 0.697 0.876 1.088 1.363 1.796 2.201 2.718 3.106 4.025 4.437
12 0.000 0.695 0.873 1.083 1.356 1.782 2.179 2.681 3.055 3.930 4.318
13 0.000 0.694 0.870 1.079 1.350 1.771 2.160 2.650 3.012 3.852 4.221
14 0.000 0.692 0.868 1.076 1.345 1.761 2.145 2.624 2.977 3.787 4.140
15 0.000 0.691 0.866 1.074 1.341 1.753 2.131 2.602 2.947 3.733 4.073
16 0.000 0.690 0.865 1.071 1.337 1.746 2.120 2.583 2.921 3.686 4.015
17 0.000 0.689 0.863 1.069 1.333 1.740 2.110 2.567 2.898 3.646 3.965
18 0.000 0.688 0.862 1.067 1.330 1.734 2.101 2.552 2.878 3.610 3.922
19 0.000 0.688 0.861 1.066 1.328 1.729 2.093 2.539 2.861 3.579 3.883
20 0.000 0.687 0.860 1.064 1.325 1.725 2.086 2.528 2.845 3.552 3.850
21 0.000 0.686 0.859 1.063 1.323 1.721 2.080 2.518 2.831 3.527 3.819
22 0.000 0.686 0.858 1.061 1.321 1.717 2.074 2.508 2.819 3.505 3.792
23 0.000 0.685 0.858 1.060 1.319 1.714 2.069 2.500 2.807 3.485 3.768
24 0.000 0.685 0.857 1.059 1.318 1.711 2.064 2.492 2.797 3.467 3.745
25 0.000 0.684 0.856 1.058 1.316 1.708 2.060 2.485 2.787 3.450 3.725
26 0.000 0.684 0.856 1.058 1.315 1.706 2.056 2.479 2.779 3.435 3.707
27 0.000 0.684 0.855 1.057 1.314 1.703 2.052 2.473 2.771 3.421 3.690
28 0.000 0.683 0.855 1.056 1.313 1.701 2.048 2.467 2.763 3.408 3.674
29 0.000 0.683 0.854 1.055 1.311 1.699 2.045 2.462 2.756 3.396 3.659
30 0.000 0.683 0.854 1.055 1.310 1.697 2.042 2.457 2.750 3.385 3.646
40 0.000 0.681 0.851 1.050 1.303 1.684 2.021 2.423 2.704 3.307 3.551
60 0.000 0.679 0.848 1.045 1.296 1.671 2.000 2.390 2.660 3.232 3.460
80 0.000 0.678 0.846 1.043 1.292 1.664 1.990 2.374 2.639 3.195 3.416
100 0.000 0.677 0.845 1.042 1.290 1.660 1.984 2.364 2.626 3.174 3.390
1000 0.000 0.675 0.842 1.037 1.282 1.646 1.962 2.330 2.581 3.098 3.300