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JURNAL MANAJEMEN

Terbit online : http://jurnalfe.ustjogja.ac.id

PENGARUH ONLINE CUSTOMER REVIEW DAN HARGA TERHADAP MINAT BELI KONSUMEN PADA MARKETPLACE

SHOPEE

(STUDI KASUS PADA PRODUK FEYSTYLE.ID)

Nana Darna

1

Iwan Setiawan

2

Vina Kilmaniah

3

1,2 Dosen Program Studi Manajemen, Fakultas Ekonomi, Universitas Galuh Ciamis

3 Mahasiswa Program Studi Manajemen, Fakultas Ekonomi, Universitas Galuh Ciamis

Email: [email protected] Kontak : No. 089664874191

Informasi Naskah Abstrak

Diterima:

Revisi:

Terbit:

The aims this study to determine the effect of online customer reviews on consumers' buying interest, the effect of price affect consumers' buying interest, the effect of online customer review and price affect consumers' buying interest in Shopee marketplace.

The method used in this study is a survey method with a quantitative approach. Meanwhile, to analyze the data obtained, descriptive analysis and associative analysis are used, including simple Correlation Coefficient Analysis, Multiple Coefficient Analysis, Determination Coefficient Test, and Hypothesis Test using Significance Test (t Test and F Test).

The results of the multiple linear regression analysis are known to be Y = 5.344 + 0.653bX1 + 0.325bX2, which means that if the weight of X1 increases by 1 then the weight of Y will increase by 0.653X, as well as if the weight of X2 increases by 1 then Y will increase by 0.325. From the results of the analysis of the multiple correlation coefficient, it can be seen that the correlation coefficient between the online customer review variable and the price to buying interest is 0.710. Based on the table of numbers 0.710 is between the interval 0.60 – 0.799 which means strong.

Kata Kunci: online customer reviews, price, consumer’s buying interest

REFERENSI

Darna, N., & Herlina E. (2018). Memilih Metode Penelitian Yang Tepat Bagi Penelitian Bidang Ilmu Manajemen. Jurnal Ekologi Ilmu Manajemen. 5(1), 287-292.

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Daryanto. (2013). Sari Kuliah Manajemen Pemasaran. (Cetakan 2). PT Sarana Tutorial Nurani Sejahtera.

Dwita Putri Sari, I., & Sembiring, R. C. (2017). Pengaruh Harga (Price), Kenyamanan Konsumen (Customer Convenience) Dan Kepercayaan (Trust) Terhadap Minat Beli Di Lazada.Co.Id. In ISEI Business and Management Review: Vol. I (Issue 2).

http://jurnal.iseibandung.or.id/index.php/ibmr

Dzulqarnain, I. (2019). Pengaruh Fitur Online Customer Review Terhadap Keputusan Pembelian Produk Pada Marketplace Shopee. In Jurnal Teknik ITS (Vol. 5, Issue 2).

http://repostrory.unej.ac.id

Ichsan, M., Jumhur, H. M., Hum, M., & Dharmoputra, S. (2018). Pengaruh Consumer Online Rating and Review Terhadap Minat Beli Konsumen Pada Marketplace Tokopedia Di Wilayah Dki Jakarta Effect of Consumer Online Rating and Review To Buying. E- Proceeding of Management, 5(2), 1828–1835.

Kotler & Amstrong. (2008). Prinsip-prinsip Pemasaran. Jilid 1. Jakarta: Erlangga.

Kotler & Keller. (2016). Marketing Management (Global Edition) 15th Edition, Pearson.

Mo, Z., Li, Y.-F., & Fan, P. (2015). Effect of Online Reviews on Consumer Purchase Behavior.

Journal of Service Science and Management, 08(03), 419–424.

https://doi.org/10.4236/jssm.2015.83043

Perwira, R.A. (2017) Pengaruh Kepercayaan, harga, dan kemudahan terhadap minat beli konsumen pada toko online (studi pada toko online OLX.Co.id).

Schiffman, L.G., & Kanuk, Lesley L. (2008). Perilaku Konsumen. Edisi 7. Jakarta: Pearson.

Syahnaz, W. (2016). The electrical discharge between a pointed conductor and a hemispherical surface in gases at different pressures. Physical Review (Series I), 32(2), 254–255.

https://doi.org/10.1103/PhysRevSeriesI.32.254

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