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Proceedings of the 2nd Social and Humaniora Research Symposium(SoRes 2019)

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Series:Advances in Social Science, Education and Humanities Research

Proceedings of the 2nd Social and Humaniora Research Symposium (SoRes 2019)

Public Service Performance in Lahat Regency, South Sumatra

Authors

Hardiyansyah Hardiyansyah, Koesharijadi Koesharijadi, Muhamad Akbar

Corresponding Author

Hardiyansyah Hardiyansyah

Available Online 3 March 2020.

DOI

https://doi.org/10.2991/assehr.k.200225.094 How to use a DOI?

Keywords

E-government policy, leadership commitment, apparatus resource development, public service performance

Abstract

The purpose of this research is to nd out and analyze the in uence between the

implementation of e-government policies, the commitment of leaders and the development of apparatus resources on the performance of public services in Lahat Regency. The method used is a quantitative method by distributing questionnaires to respondents from the state civil apparatus in the area of Lahat Regency. The number of questionnaires returning from the 300 questionnaires distributed was 249. The results showed that there was a moderate in uence between Public Service Performance and E-Government Policy, Commitment of Leader and Development of Apparatus Resources. Statistically shows a signi cant in uence between Public Service Performance with E-Government Policy, Commitment of Leader and

Development of Apparatus Resources because the obtained p-value Is less than 5%. Judging by the in uence between independent variables also showed a signi cant in uence but

statistically these effects have not shown any deviation from the multicollinearity

assumption. The result of simultaneous testing was obtained the F-test statistic value of 61.078

ith l f 0 000 hi h l th 5% Thi h th t th i i i t

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PROCEEDINGS OF THE 2ND SOCIAL AND HUMANIORA RESEARCH SYMPOSIUM (SORES 2019)

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with a p-value of 0.000 which was less than 5%. This shows that there is a signi cant

in uence between the three independent variables simultaneously on the dependent variable.

Open Access

This is an open access article distributed under the CC BY-NC license.

Proceedings

2nd Social and Humaniora Research Symposium (SoRes 2019) Part of series

Advances in Social Science, Education and Humanities Research Publication Date

3 March 2020 ISBN

978-94-6252-915-1 ISSN

2352-5398 DOI

https://doi.org/10.2991/assehr.k.200225.094 How to use a DOI?

Open Access

This is an open access article distributed under the CC BY-NC license.

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TY - CONF

AU - Hardiyansyah Hardiyansyah AU - Koesharijadi Koesharijadi AU - Muhamad Akbar

PY - 2020 DA - 2020/03/03

TI - Public Service Performance in Lahat Regency, South Sumatra BT - 2nd Social and Humaniora Research Symposium (SoRes 2019) PB - Atlantis Press

SP - 441 EP - 445

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EP 445 SN - 2352-5398

UR - https://doi.org/10.2991/assehr.k.200225.094 DO - https://doi.org/10.2991/assehr.k.200225.094 ID - Hardiyansyah2020

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