UNIVERSITI TEKNOLOGI MARA
TECHNOLOGY TO SUPPORT REMINISCENCE THERAPY FOR
ELDERLY
MARYANI CHE ALI
IT Project submitted in partial fulfillment of the requirements for the degree of Master of Science in Information Technology
Faculty of Computer and Mathematical Sciences
July 2015
AUTHOR'S DECLARATION
I declare that the work in this IT Project was carried out in accordance with the regulations of Universiti Teknologi MARA. It is original and is the results of my own work, unless otherwise indicated or acknowledged as reference work. This IT Project has not been submitted to any other academic institution on non-academic institution for any degree or qualification.
I, hereby, acknowledge that I have been supplied with the Academic Rules and Regulations for Post Graduate, Universiti Teknologi MARA, regulating the conduct of my study and research.
Name of Student Student I.D. No.
Programme Faculty
IT Project Title
Signature of Student Date
Maryani Binti Che Ali 2013683304
Master of Science in Information Technology Computer and Mathematical Sciences
July 2015
ABSTRACT
Ageing population has become a global phenomenon. The elderly population are increasing with a high proportion of workers are set to retire. These older workers possess priceless knowledge and they are a very important asset for an organization. However due to the elderly population that mostly characterized by cognitive decline, it caused difficulties in recalling the knowledge and would give an impact of their social lives. Thus this study explored the reminiscence therapy that was introduced to help elderly to recall knowledge and improve their quality of lives. The purpose of this study is to describe the process of reminiscence therapy that has been conducted for elderly and the aim is to propose a suitable technology that can support the process. Qualitative approach has been used in this study because it allows a deeper understanding about the work process on how reminiscence therapy is being conducted. A case study at three case sites has been done and the method used for data collection is observation and interview with the experts. The finding from this study shows that the reminiscence therapy process is contextual, the process dependent on the participant's cognitive level. The reminiscence therapy process is in a continuum from structured to unstructured process. From the findings, among the technology which can support reminiscence therapy process are multimedia technologies, storytelling technology, collaboration technology and centralized database system. The result of the study includes the reminiscence work process and a system support framework. This study contributes towards practice through the development of the work process of reminiscence therapy which can be used by practitioner in the domain of reminiscence therapy. Contribution towards new knowledge is reflected through the work process of reminiscence therapy and system support framework for reminiscence therapy.
The system support framework is developed according to the work process obtained through the observation and interview from the real case study.
ii
ACKNOWLEDGEMENT
In the name of Allah, the Most Gracious and Most Merciful. Alhamdulillah, all praises to Allah S.W.T for giving me spirit and good health to complete this research. I have giving a full effort and commitment for completing this project research. However it would not been possible without the kind support and help of many individuals and organizations/institutions. So for the contributions of many different people, in their different ways, I would like to extent my appreciation and sincere thanks to all of them.
First and foremost, I would like to thank Assoc. Prof. Dr. Haryani Haron, for making this IT Project research possible. Her support, guidance, advice and constant supervision throughout the whole project, as well as her effort in providing necessary information are greatly appreciated. Her willingness to motivate me contributed tremendously to my project research. Thank you Dr. Haryani for being such a great supervisor. I also would like to express my gratitude and sincere appreciation to Sabiroh Sabri for her great support and assistance.
For my beloved mother Hajah Rasimah Mohamed Udin and and father Haji Che Ali Ahmad, I feel so blessed for your love and support. Many thanks also to my siblings and in-law's family. Most importantly, I would like to express my deepest gratitude and my special appreciation to my husband, Mohd Amzari Mat Rani for his complete support.
Without their personal sacrifices and being a constant source for encouragement, especially in the final stages, this thesis would not have been possible.
Last but not least, I also would like to thank all my friends and colleagues of Master Science (Information Technology) for their support and encouragement during the process of completing this research.
Thank You.
TABLE OF CONTENTS
Page
AUTHOR'S DECLARATION i
ABSTRACT ii ACKNOWLEDGEMENT iii
TABLE OF CONTENTS iv LIST OF TABLES vii LIST OF FIGURES viii
CHAPTER ONE: INTRODUCTION 9
1.1 Research Background 9 1.2 Problem Statement 10 1.3 Research Question 11 1.4 Research Objective 11 1.5 Research Significant 11
1.6 Scope 11 1.7 Organization Of The Thesis 12
CHAPTER TWO: LITERATURE REVIEW 13
2.1 Introduction 13 2.2 Elderly 14
2.2.1 Definition 14 2.2.2 Elderly Cognitive Capabilities 14
2.3 Knowledge Management 15 2.3.1 Definition and Type of Knowledge 15
2.3.2 Knowledge Management 16
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