and Satisfaction
How Price Perception and Satisfaction Influence Online Repurchase Intention
... After-delivery satisfaction. After delivery service is another very important aspect in online shopping. Customers feel like they are being well treated especially when companies provide them with after-delivery ...
10
PERCEPTION AND SATISFACTION OF ECOTOURIS
... awareness and education, also to meet the JNP ...improve satisfaction with the visit, and thus better promote a conservation message (Chunyu Liu, Wen Xiao, Junsheng Li, Peter Pechacek, ...do’s ...
17
Antecedents of Tourism Destination Image and Customer Satisfaction in Tourism Industry
... 1.075 and p = ...that satisfaction is not influenced by the company's marketing strategy but influenced by the image destinations and services provided by the destination ...Muala and Qurneh ...
24
Organizational justice perceptions and pay level satisfaction
... 1982) and downward comparisons ...Sweeney and McFarlin, ...pay satisfaction is based on fraternal deprivation ...group and a dissimilar group (Runciman, 1966; Dornstein, ...(Cowherd and ...
16
THE MOTIVATION AND JOB SATISFACTION OF STAFF
... problems and because they influence behaviour. Satisfied and committed employees, for instance, have lower rates of turnover, absenteeism, and withdrawal ...resignations and absenteeism are ...
10
Nurses’ Job Satisfaction And Its Contributing Factors
... job satisfaction (Curtis, ...care and the actual teams within which the nurses were employed is contributed to the job ...job satisfaction which was because of increasing autonomy (Nancarrow, 2007; ...
16
Relationship Marketing and Customer Satisfaction: A Conceptual Perspective
... customer satisfaction that result in strong customer ...product and encourages the customer to get in touch with the organization, with their complaints; (3) the accountable relationship focuses on the ...
6
ANALISIS KUALITAS KEPUASAN PELANGGAN PADA JASA PERAWATAN DAN PERBAIKAN KAPAL DENGAN METODE CSI (CUSTOMER SATISFACTION INDEX) DAN METODE IPA (IMPORTANCE - PERFORMANCE ANALYSIS) (STUDI KASUS PADA PT. X – SURABAYA)
... Bab ini berisi dasar-dasar teori yang digunakan untuk mengolah dan menganalisa data-data yang diperoleh dari pelaksanaan penelitian, yaitu teori mengenai kualitas pelayanan dengan menggunakan metode Customer ...
18
Tourist’s Satisfaction and Loyalty
... business, and tourist which is then improving the local ...branding and behaviours in the tourism ...quality, and destination awareness while tourist loyalty is represented by tourist ...
8
Towards AIS Success and Its Implications to Information Quality and User Satisfaction.
... The information system quality according to DeLone & Mclean (1992, 2003) is a term for a success. DeLone & McLean’s research (1992) illustrated that the information system success is the interaction of six main ...
17
THE EFFECT OF COMPENSATION ON SATISFACTION AND EMPLOYEE PERFORMANCE
... person's satisfaction or dissatisfaction depends on presence or absence of equity in a situation, especially the work ...tasks and equipment used to carry out their ...rewards and opportunities for ...
10
Exploring The Relationship Between Job Satisfaction and Nurse Performances
... frequency, and percentages at ...public and rural hospital?. Descriptive statistics and a Spearman rank of correlation were employed to analyze research question 2, “What are the job ...
11
Service Quality and Non-Muslim Satisfaction Using Sharia Bank Products and Services
... things and services with the effect on ability to fulfill explicit or implicit needs (Ismal, ...Empathy, and Responsiveness). Customer satisfaction is customer response on perception evaluation of ...
30
Factors Affecting Customer Satisfaction and Loyalty of Whatsapp in Surabaya - Ubaya Repository
... quality, and functional value towards customer satisfaction as well as customer satisfaction towards customer ...value, and switching cost show no impact on customer satisfaction as ...
1
Job Satisfaction and Job Performance in PT XYZ
... research and discussion that has been done on PT XYZ, many advices and suggestions are given that may be useful as an input and evaluation to assist the development of the company further, among ...
8
Anderson, E.W. and Fornell, C. and Lehmann, D.R.,1994, “Customer satisfaction,
... Rust, R.T. and Williams, D.C., 1994 , “How length of patronage affects the impact of costumer satisfactio n on repurchase intention”, Journal of Customer Satisfaction, Dissatisfaction and Complaining ...
6
Key words: Consumer Satisfaction Index (CSI), Importance and Performance Analysis (IPA), satisfaction level, school facility
... Pada analisis model ketiga, variabel pada Tabel 1 mempengaruhi direct reported satisfaction (Y2) sebesar 44,1% dan memiliki ketepatan sebesar 96% dalam memprediksi tingkat kepuasan orangtua. Variabel yang ...
9
Soal Latihan Expressing Satisfaction and Disatisfaction
... c. I’m displeased with the way it’s arranged. d. The arrangement is dissatisfactory. e. it’s doesn’t give me satisfaction. 10. Dodi : Did you enjoy the January? Heru : Sure. I … with it. I’ve got a lot of new ...
3
Directory UMM :Data Elmu:jurnal:J-a:Journal Of Business Research:Vol47.Issue2.2000:
... between satisfaction and performance and clari- and Siemanski (1992) have found that this positive relation- fies the confusion surrounding it by examining the relationship ship exists ...
11
expression of satisfaction and dissatisfaction
... I’m extremely satisfied with the way it’s arranged.. way it’s arranged.[r] ...
44