effect of service quality
ANALYZES THE EFFECT OF SERVICE QUALITY FACTORS TOWARD CONSUMER LOYALTY TO PT. INDOSOLO Analyzes The Effect Of Service Quality Factors Toward Consumer Loyalty To PT. Indosolo Motor Gemilang Surakarta.
... one of the few causes of the formation of loyalty (Dharmayani, 2006) in Bahar ...level of an object or product, which the customer has a positive attitude, commitment and intends to continue ...
25
The Effect of Service Quality and Customer Satisfaction on Customer Loyalty of Small Scale Indonesian Food Enterprises in Surabaya
... body of questionnaire (service quality variable, customer satisfaction variable and customer loyalty ...variable). Service quality is measured by 5 ...satisfaction of product, ...
6
ANALYZES THE EFFECT OF SERVICE QUALITY FACTORS TOWARD CONSUMER LOYALTY TO PT. INDOSOLO Analyzes The Effect Of Service Quality Factors Toward Consumer Loyalty To PT. Indosolo Motor Gemilang Surakarta.
... Verily all praise only to Allah, we praise Him, pleading for help and for mercy to him. And we seek refuge in Allah from the evils of our souls and our ugliness charitable deeds. Whoever is given instructions by ...
13
EFFECT OF SERVICE QUALITY AND SATISFACTION AND LOYALTY CAMPAIGN AGAINST VISITORS WANA CAPE PAPUMA JEMBER
... Pada pendidikan terakhir disebabkan karena latar belakang pendidikan SMA atau sederajat, diploma dan sarjana, seseorang mampu berpikir secara matang dan logis dalam memutuskan sesuatu termasuk memilih melakukan kunjungan ...
10
Exploring the Mediating Abstract 2015
... role of both affective and cognitive satisfaction on the effect of service quality on ...namely, service quality, overall customer satisfaction, Kansei and ...between ...
3
THE INFLUENCE OF QUALITY SERVICE AND BRAND IMAGE ON LOYALTY THROUGH SATISFACTION AS INTERVENING VARIABLE
... the effect of service quality and brand image to the satisfaction and loyalty of students especially in Private Universities (PTS) in ...the quality of service ...
9
EFFECT OF THE ABILITY OF HUMAN RESOURCES THE QUALITY OF PUBLIC SERVICE DISTRICT OFFICE MURUNG PUDAK
... frequency of employee participation in a training or workshop (ii) the need to place the employee in accordance with the educational background (iii) increase disisplin civil servants, particularly in the ...
10
Customer Loyalty: Quality of Service
... type of research was causality, because it would be tested causal effect between indevenden and dependent ...unit of analysis in this study was individual, because only the people who made the ...
7
THE EFFECT OF STORE IMAGE AND SERVICE QUALITY ON PRIVATE LABEL BRAND IMAGE AND PURCHASE INTENTION Case Study: Lotte Mart Gandaria City
... and service quality have an effect on private label brand image and purchase in- tention towards private label brand ...purchase of private label brand ...are service quality to ...
10
S MPP 0804607 Bibliography
... The Effect of Perceived Product, perceived Service Quality, and Perceived Price fairness on Consumer Satisfaction and ...Journal of Consumer Satisfaction, Dissatisfaction & ...
5
PENGARUH KUALITAS PELAYANAN DAN REPUTASI TERHADAP LOYALITAS MAHASISWA DI FAKULTAS KEDOKTERAN UNISBA
... that: service quality directly affects the reputation of the total value of ...0.477; quality of service does not directly influence the loyalty of the total value ...
3
International Journal of Quality and Service Sciences
... mediating effect of customer engagement on the relationship between brand image and customer loyalty is important information for airline ...understanding of the engagement construct and how to ...
22
Analysis Of Effect Of Quality Product And Quality Service To Customer Satisfaction In Converse The Jakarta City Store Senayan September – November 2012,
... consisted of individual consumers Converse Store at Senayan City in South ...respondents, of the 1170 ...and Service Solutions (SPSS) version ...
15
Effect of Doctor’s Personality, Job Characteristic, Payment Method, Facility, on Performance and Quality of Doctor Service
... Penelitian ini menunjukkan bahwa terdapat hubungan antara cara pembayaran pro- vider (INA CBGs) terhadap kualitas pela- yanan dokter. Dokter yang dibayar meng- gunakan cara INA CBGs memberikan skor rendah pada kinerja ...
14
The Effect of Country of Origin Service Quality and Brand Redeployment after M&A:The Case of Tiger Air-Mandala Airline - Binus e-Thesis
... linear effect on the purchase ...country of origin plays an important role because as many international companies keep extending their markets, the consumers have many different choices when purchasing a ...
14
THE EFFECT OF THE PERCEIVED BRAND GLOBALNESS, BRAND QUALITY, AND BRAND PRESTIGE TO BRAND PURCHASE LIKELIHOOD
... combination of Them, intended to identify the goods or services of one seller or group of sellers and to differentiate Them from those ...or service that provides an additional dimension and ...
14
PENGARUH KUALITAS LAYANAN TERHADAP KEPUA (2)
... influence of service quality on satisfaction and positive word of mouth on the students of Faculty of Ekonomics University of Muhammadiyah ...field of ...
16
Pengaruh Kualitas Produk dan Kualitas Pelayanan Terhadap Loyalitas Pelanggan Telkomsel Grapari Sun Plaza Dengan Kepuasan Pelanggan Sebagai Variabel Intervening
... the quality of its products through a variety of ...level of customer satisfaction with the products offered by the ...purpose of this study was to determine and analyze the ...
1
Effect Of Trust, Convinience, Security And Quality Of Service On Online Purchase Decision (Consumer Case Study In Tangerang Selatan Area)
... minds of customers of a ...level of customer satisfaction is greater. A high level of satisfaction will encourage consumers to make loyal repeat ...indication of a constant complaint ...
9
Investigating the Effects of Consumer Innovativeness, Service Quality and Service Switching Costs on Service Loyalty in the Mobile Phone Service Context | Quoquab | Gadjah Mada International Journal of Business 9286 17203 1 PB
... type of consumer exhibits higher levels of aspiration for innovative and unique products and ser- vices and thus, they are likely to try new brands (Xie ...dearth of research that exam- ines the ...
34