Perceived Service
PENGARUH PERCEIVED SERVICE QUALITY TERHADAP UNIBRAND PERFORMANCE MELALUI SATISFACTION PADA UNIVERSITAS SWASTA
... of Perceived Service Quality on the UniBrand Performance through Satisfaction in Private ...between Perceived Service Quality and ...between Perceived Service Quality and ...
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Pengaruh Perceived Service Quality dan Perceived Value pada Trust: Satisfaction sebagai Variabel Mediasi.
... langsung Perceived Service Quality dan Perceived Value pada Trust yang dimediasi oleh ...langsung Perceived Value pada Trust, namun tidak ada pengaruh langsung Perceived Service ...
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Pengaruh Perceived Merchandise Quality dan Perceived Service Quality pada Kepuasan Konsumen di Toserba GRIYA.
... bahwa Perceived Merchandise Quality dan Perceived Service Quality dapat mempengaruhi kepuasan konsumen terhadap suatu toko yang akhirnya berpengaruh pada kinerja ...besar Perceived Quality ...
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PENGARUH PERCEIVED SERVICE QUALITY, PERCEIVED EASE OF USE, DAN PERCEIVED USEFULNESS TERHADAP INTENTION OF CONTINUED USAGE PADA SISTEM INFORMASI AKADEMIK (SIAKAD) ONLINE MELALUI TELEPON SELULER.
... of perceived service quality, perceived ease of use and perceived usefulness are having a positive effect toward intention of continued usage online IT academic system service trough ...
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Peningkatan Perceived Customer Value Perumahan Western Village di Surabaya melalui Penerapan Kualitas Produk dan Perceived Service Quality
... bahwa Perceived of product quality berpengaruh tidak signifikan terhadap customer value perumahan Western Village di ...Surabaya. Perceived of service quality pengaruh signifikan terhadap customer ...
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ANALISIS PENGARUH PERCEIVED SERVICE QUALITY TERHADAP CUSTOMER LOYALTY DENGAN CORPORATE IMAGE, TRUST, PERCEIVED SWITCHING COST SEBAGAI VARIABEL MEDIASI PADA PELANGGAN SPEEDY
... pengaruh perceived service quality terhadap corporate image terbukti ada pengaruh ...positif. Service quality merupakan keunggulan-keunggulan yang diberikan perusahaan untuk memenuhi keinginan ...
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PENDAHULUAN Pengaruh Corporate Image, Trust, Perceived Switching Cost, Perceived Service Quality, Perceived Value Terhadap Customer Loyalty ( Studi Pada Jasa telekomunikasi Indosat IM3 Boyolali).
... yaitu service quality (kualitas pelayanan, corporate image (citra perusahaan), trust (kepercayaan), dan switching cost (biaya ...antara perceived quality, value, corporate image, satisfaction pada customer ...
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DAFTAR PUSTAKA Pengaruh Corporate Image, Trust, Perceived Switching Cost, Perceived Service Quality, Perceived Value Terhadap Customer Loyalty ( Studi Pada Jasa telekomunikasi Indosat IM3 Boyolali).
... Cody, K dan Hope, B.1999. EX-SERQUAL. An Instrument in Meansure Service Quality of Extrament dalam Proceedings of the 10 th . Australasian Conference on Information System Wellington. 1-3 Desember, hlm 207 Cronin, ...
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TAPPDF.COM PDF DOWNLOAD PENGARUH PERCEIVED SERVICE QUALITY , PERCEIVED VALUE, SATISFACTION 1 SM
... bahwa perceived value berpengaruh terhadap kepuasan konsumen pada maskapai penerbangan Garuda ...mana perceived value ikut menentukan sejauh mana tingkat kepuasan ...baik perceived value , maka ...
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PENGARUH CORPORATE IMAGE, TRUST, PERCEIVED SWITCHING COST, PERCEIVED SERVICE QUALITY, PERCEIVED VALUE TERHADAP CUSTOMER LOYALTY Pengaruh Corporate Image, Trust, Perceived Switching Cost, Perceived Service Quality, Perceived Value Terhadap Customer Loyalt
... TRUST, PERCEIVED SWITCHING COST, PERCEIVED SERVICE QUALITY, PERCEIVED VALUE TERHADAP CUSTOMER LOYALTY (Studi Pada Jasa Telekomunikasi Indosat IM3 BOYOLALI), ini bertujuan untuk Menganalisis ...
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Survei Mengenai Tingkat Kepuasan Konsumen Terhadap Pelayanan Jasa Pendidikan di Sekolah Internasional 'X' BAndung.
... (perceived service) tidak sesuai seperti yang diharapkan (expexted service) maka orang tua akan merasa tidak puas, bila orang tua merasakan pelayanan yang diberikan guru sekolah internasional “X” ...
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Quality and Purchase Intention Perceived towards Low Cost Energy-Saving Cars
... of perceived product quality and perceived service quality on the consumer’s purchase intention, while the actual condition does not show the inluence of perceived quality on purchase ...
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Reference Pengaruh Citra Merek dan Kualitas Produk terhadap Loyalitas Pengguna Blackberry dengan Kepuasan sebagai Variabel Intervening pada Mahasiswa Pascasarjana Ekonomi USU
... Bei,Lien Ti dan Yu Ching Chiao.2001. An Integrated Model for The Effects of Perceived Products, Perceived Service Quality, and Perceived Price Fairness on Consumer Satisfaction and Loyalty. ...
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Welcome to Repositori Universitas Muria Kudus - Repositori Universitas Muria Kudus
... of perceived product, perceived service quality, and perceived price fairness on consumer satisfaction and loyalty, Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, ...
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Studi Deskriptif Mengenai Kepuasan Siswa Terhadap Kualitas Layanan Jasa di SMA "X" Cimahi.
... (perceived service) oleh siswa tidak sesuai dengan apa yang diharapkan (expected service) maka siswa merasa tidak puas, bila program tersebut dirasakan (perceived service) oleh siswa ...
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Studi Deskriptif Mengenai Tingkat Kepuasan Orangtua Murid Terhadap Kualitas Pelayanan SMP 'X' di Kota Bandung.
... of service berhubungan dengan bukti dari pelayanan yang diterima oleh orang tua ketika berinteraksi dengan SMP “X” ...of Service adalah People, Process, ...(perceived service), sehingga ...
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Studi Deskriptif Mengenai Tingkat Kepuasan Konsumen Terhadap Kualitas Pelayanan Kafe "X" di Kota Bandung.
... Rosalina Sofyan (0633013), Studi Deskriptif mengenai tingkat kepuasan konsumen terhadap kualitas pelayanan kafe “X”. Penelitian ini dilakukan untuk memperoleh gambaran mengenai kepuasan konsumen terhadap lima aspek ...
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S MPP 0804607 Bibliography
... Bei, L.T dan Chiao, Y.C. (2001) An integrated Model For The Effect of Perceived Product, perceived Service Quality, and Perceived Price fairness on Consumer Satisfaction and Loyalty. Journal ...
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THE EFFECT OF PERCEIVED VALUE ON SERVICE SATISFACTION IN BRAND IMAGE MEDIATION (Case Study toward Accounting Student, Faculty of Economics, State University in East Java)
... But the results of this study support the findings of research from Christiani, Dessy Christiani (2012) have an effect on service satisfaction. Results in this field support and prove the theory of kotler (2000). ...
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The Role of Kansei Engineering in Influencing Overall Satisfaction and Behavioral Intention in Service Encounters - Ubaya Repository
... of service experience and satisfaction Service experience and satisfaction consist of both cognitive and affective dimensions (Oliver, ...and service satisfaction (Oliver & Westbrook, ...to ...
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