quality of learning service
PUBLIC SERVICE QUALITY : A Study on Learning Organization and Competency Apparatus Towards the Quality of Public Service at the National Agency for State Administration of the Republik of Indonesia.
... agent of change adalah sangatlah berat, dan oleh sebab itu evaluasi mutu layanan publik harus dilakukan tidak saja dari internal organisasi namun juga dari lingkungan eksternal organisasi (pihak ketiga) dimana ...
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http://www.atlantis press.com/php/ paper.php?id=25867401
... results of the analysis there are three models of the determinants of the quality of teaching and learning: 1) student admission (influential at ...lecturer of ...
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M02007
... results of the analysis there are three models of the determinants of the quality of teaching and learning: 1) student admission (influential at ...lecturer of ...
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M01489
... level of success/ effectiveness of The Bachelor Education In-service Teachers Programme (BEITP) through the Open/Distance Learning graduate scholar? 2) Is the Recognition of Prior ...
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M01857
... conduct of the lecture through Open/Distance Learning (ODL) is deemed feasible to produce an undergraduate education equivalent to regular on-campus graduate ...success of the program that can only ...
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ANALISIS PENGARUH SERVICE QUALITY TERHADAP Analisis Pengaruh Service Quality Terhadap Customer Retention.
... baik service quality yang diberikan oleh perusahaan akan berakibat pada kepuasan konsumen dan konsumen yang puas akan menjadikan konsumen tersebut menjadi ...
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ANALISIS PENGARUH SERVICE QUALITY TERHADAP Analisis Pengaruh Service Quality Terhadap Customer Retention.
... bahwa Service quality berpengaruh positif pada customer ...tinggi service quality yang ditawarkan KFC Solo Square semakin tinggi pula customer ...meningkatnya service quality ...
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Nina Febriana 2007110391 11-5A Lecturer Mr.Imanuel Hutagalung
... pre-eminent service. A dedicated workforce in all outlet that provides quality service in order to maintain this giordano follow stringent selection procedures to make sure that only those candidates ...
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Quality Service Strategy In Improving Performance of Puskesmas Service Area of Mranggen District
... the quality of services available at the health center of Mranggen in order to formulate a strategy to improve the quality of health services of Puskesmas by analyzing the ...
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Pengaruh Service Quality, Customer Satisfaction, dan Corporate Image Terhadap Loyalty (Studi pada Nasabah BRI Unit Sawojajar Malang)
... Customer Satisfaction merupakan fokus konsep pemasaran dan penyebab dominan dari Loyalty nasabah. Nasabah yang mengalami kepuasan dalam bertransaksi dengan perbankan akan melakukan transaksi ulang sehingga menimbulkan ...
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Logistics service quality
... perceived quality is measured by the imbalance between two separate scales, one measuring expectations and the other the perception of the ...revisions of the scale, however, led Cronin and Taylor ...
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International Journal of Quality and Service Sciences
... as service quality, perceived value, customer satisfaction and brand image are often noted as antecedents of customer loyalty (Clemes et ...various service industries (Clemes et ...fit ...
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Service Quality Silabus
... Presentasi dan diskusi pembelajaran melalui penyampaian gagasan dan argumen secara efektif dan efisien, mendengar, memahami dan menerima gagasan yang berbeda, serta penarikan kesimpulan[r] ...
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BAB II KAJIAN TEORITIS 2.1 Pengertian Perpustakaan Perguruan Tinggi - Evaluasi Situs Web Perpustakaan Universitas Gunadarma dan Universitas Brawijaya menggunakan Metode Webqual
... Dari pengertian Service Interaction Quality yang dikemukakan oleh Barnes diatas dapat diartikan sebagai berikut: “Service Interaction Quality adalah mutu interaksi pelayanan yang diala[r] ...
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1 BAB I PENDAHULUAN 1.1 Latar Belakang - PENGARUH KUALITAS LINGKUNGAN FISIK, KUALITAS PRODUK DAN KUALITAS LAYANAN TERHADAP CITRA PERUSAHAAN RESTORAN CEPAT SAJI KFC DI SURABAYA - Perbanas Institutional Repository
... saudara Bram Erwansyah ST juga dialami oleh saudara Aditya warga Jalan Duku IV CA-289 PCI Surabaya, pada tanggal dua puluh delapan Januari tahun dua ribu tiga belas di gerai KFC Ahmad Yani yang mengeluh tentang kualitas ...
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Pengaruh Service Quality, Trust, Customer Satisfication Terhadap Loyalitas Mahasiswa Pada Lembaga Pendidikan dan Pengembangan Profesi (LP3I) Manyar Surabaya.
... Service Quality yang mampu meningkatkan customer satifaction di LP3I Manyar Surabaya adalah : 1. kebersihan ruangan, karena dengan ruangan yang bersih maka secara psikologis belajar menjadi nyaman, 2. ...
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INFLUENCE OF SERVICE QUALITY ON SWITCHING BEHAVIOR MEDIATED BY RELATIONSHIP QUALITY IN SPRING BED RETAILERS IN JABODETABEK
... variable of relationship quality and by reexamining research hypotheses which cannot be ...findings of this research by proposing more complete indicators for instrument measurement adjusted to ...
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EVALUASI NET BENEFIT SISTEM INFORMASI AKUNTANSI PADA SOFTWARE AKUNTANSI ACCURATE, DAN ZAHIR MENURUT MODEL DELONE & MCLEAN 2003.
... Variabel Service Quality dalam penelitian ini adalah dukungan dari pengembang sistem kepada pengguna sistem informasi dan variabel Use dalam penelitian ini adalah konsumsi output dari suatu sistem informasi ...
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DAFTAR PUSTAKA Analisis Faktor-Faktor Yang Mempengaruhi Word Of Mouth Terhadap Loyalitas Pelanggan Dr. Sophia House Of Beauty Banjarmasin.
... “Word of Mouth Effects on Short term and Long term Product Judgements”, Journal Business ...model of service quality: from expectations to behavioral in tentions”, Journal of Marketing ...
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T1 Abstract Institutional Repository | Satya Wacana Christian University: Analisis Quality of Service (QoS) Video Streaming dengan Menggunakan Metode Service dan Hierarchical Token Bucket
... life of modern society, today one of the popular features of the Internet is video ...the quality of the video being played then needed a network that has a Quality of ...
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