Service Process and Services Quality
Education, Educational Services and their Quality 6
... the quality of educational services has been manifested since the 1990s (Sallis, 1993) with a focus on universities (Coate, 1990; Cope & Sherr, 1991; Masters & Leiker, 1992; Saunders & Walker, ...
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A Review on Framework and Quality of Service Based Web Services Discovery.
... discovery process that does not approve those many irrelevant or incomplete ...the Quality of Service (QoS) aspect of WSs and that is directly relevant to their performance; b) filtering the ...
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A Review on Provisioning Quality of Service of Wireless Telemedicine for E-Health Services.
... targeted and highly effective continuous certain level of performance to a data flow in a ...providers and highly effective means for This paper,besides, discusses the use of data wavelets as decision ...
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The 3rd Global Conference on Business, Management and Entrepreneurship
... Product and Process Innovation, Quality Management, Managing Operations Across the Supply Chain, Operations Research, Project Management, Total Quality Management, Six Sigma Initiative, Green ...
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The Role of Kansei Engineering in Influencing Overall Satisfaction and Behavioral Intention in Service Encounters - Ubaya Repository
... of service experience (see Figure ...(1980) and Ladhari ...perceived service performance, cognition, emotion, overall satisfaction and behavioral intention in order to address the application ...
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T1 Abstract Institutional Repository | Satya Wacana Christian University: Analisis Kualitas Pelayanan Menggunakan Metode SERVQUAL dan AHP (Studi Kasus: Pasien Rawat Inap Kelas Tiga di Rumah Sakit Umum Daerah Kota Salatiga)
... health services, this makes RSUD doing efforts to improve their service quality to give the maximum health services, therefore there must be a service quality measurement which ...
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isprsarchives XXXVIII 4 W25 163 2011
... domestic and international GIS web service aggregation and development tendency of public platform of GIS web service, the paper designed software architecture of GIS web service ...
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OpenGIS Web services architecture description
... store and search metadata, because they are not separated in ISO ...these services are not separated because that distinction is frequently ...storage and retrieval interface plus a catalogue ...
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Analisis Kebutuhan Layanan Website E-commerce Pinkemma Menggunakan E-Service Quality, dan Model Kano Needs Analysis for E-commerce Website Pinkemma Services Using E-Service Quality, and Kano Model
... category, and 13 attributes fall into must-be ...e-servqual and Kano model 16 attributes that need to be improved and 13 attributes that need to be maintained and ...
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Provisioning Quality of Service of Wireless Telemedicine for E-Health Services: A Review.
... sultation and induces improvement in the quality and efficiency of healthcare ...images and other common applications. Moreover, the pro- vision of Quality of Service (QoS) in ...
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AUN QA Melania 2018 Strategi Penyusunan Self Assessment AUNQASelf Assessment AUNQA
... knowledge and skills of the subject discipline; and generic (sometimes called transferable skills) outcomes that relate to any and all disciplines ...written and oral communication, ...
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BP1 18 February 2009 No Link en
... conditions and an increase in the area under cultivation and ...centres and improved mechanisation, begin to be utilised and result in improved ...receipts and ultimately the scope for ...
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International Journal of Quality and Service Sciences
... literature and based on information obtained from focus group interviews (Figure ...satisfaction and passenger loyalty, as these scales have been developed and applied in marketing research on a ...
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The effect of service quality and brand trust on loyalty through customer satisfaction in transportation service Go-jek (go-ride) in Palembang City
... buy and use products or services provided by a company (Ritonga: ...buy and consume and feel satisfied with a ...experiences and consumer interactions with products (Garbarino and ...
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A Study of Service Quality, Corporate Social Responsibility, Hospital Image, and Hospital Value Creation in Medan
... healthcare services industry, many people believe in services provided by a firm which perceived as the most valuable for ...in services provided by other countries than local ...
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Nina Febriana 2007110391 11-5A Lecturer Mr.Imanuel Hutagalung
... young and to those young at ...everything and offering new designs and styles to give BSX an edgy and urban ...young and young- at-heart, and our direction is to simplify ...
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CUSTOMERS’ PERCEPTIONS OF SERVICE QUALITY DIMENSIONS IN THE INDONESIAN BANKING INDUSTRY: AN EMPIRICAL STUDY | Hussein | Journal of Indonesian Economy and Business 7331 12956 1 PB
... the process of a service encounter takes place, played an impor- tant role in influencing customers ‟ overall perceptions of service ...customer service evaluations, as the quality of ...
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Pengaruh Kepemimpinan Transformasional Kepala Sekolah Terhadap Iklim Pelayanan Studi Pada Guru SD Tunas Unggul Bandung Dalam Rangka Meningkatkan Iklim Pelayanan di SD Tunas Unggul.
... Istilah iklim pelayanan bermula dari Lytle, Horn, dan Mokwa (dalam Schneider, 2004) yang mengembangkan konsep mengenai service climate. Mereka mencoba mengembangkan dimensi-dimensi yang ada pada service ...
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ANALISIS KEBUTUHAN LAYANAN WEBSITE E-COMMERCE PADA DKANTIN.COM MENGGUNAKAN INTEGRASI E-SERVICE QUALITY DAN MODEL KANO NEEDS ANALYSIS OF E-COMMERCE WEBSITE SERVICES ON DKANTIN.COM USING INTEGRATION E-SERVICE QUALITY AND KANO
... Recommendation are formulated based on the results of data processing containing priority needs attributes and developed as True Customer Needs. The True Customer Needs obtained are the website is designed with an ...
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Sams Microsoft SQL Server 2005 Reporting Services Apr 2006 ISBN 0672327996
... timely and effective business decisions and although it is not possible to cover a whole gamut of reports in this book, some common ideas can help you think through practical applications of ...businesses ...
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