SERVICE QUALITY IN RESTAURANTS
Keywords: Customer Satisfaction, Service Quality INTRODUCTION - A STUDY OF CONSUMER SATISFACTION TOWARDS RESTAURANTS’ SERVICE QUALITY IN SURABAYA - Scientific Repository
... industry in Surabaya has shown rapid growth ...advantages in order to win the ...good service quality that will create consumer’s ...towards service quality of restaurants ...
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The Relationship between Non-Financial Performance and Financial Performance Using Balanced Scorecard Framework: A Research in Cafe and Restaurant Sector
... exist in the Balanced Scorecard, it can be made 6 matrices and 24 ...see in detail is the relationship in the Balanced Scorecard that is not proven based on hypothesis, in this case the ...
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Questioning the Readiness of Manado as a Tourism Destination: Poor Service of Waitresses in the Local Restaurants
... resources in order to increase the performance of the service ...affected service will be based on the ability or competence of human resources which can be formed from educational ...the ...
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DAFTAR PUSTAKA Analisis Pengaruh Orientasi Pelanggan, Keahlian, Kualitas Makanan, Kewajaran Harga, Dan Lingkungan Fisik Terhadap Kualitas Hubungan (Studi Empiris di Rumah Makan Mang Engking dan Rasa Mirasa).
... the Quality of Food, Service, and Physical Environment on customer satisfaction an behavioral intention in quick- casual restaurants : moderating role of perceived ...
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The Effects of Logistics Service Abstract 2013
... Logistics Service Quality on Customer Satisfaction, Logistics Service Quality to Customer Loyalty and Customer Satisfaction to Customer Loyalty of delivery order service at fast food ...
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ANALISIS SERVICE QUALITY DALAM MENILAI KEPUASAN LAYANAN PENGGUNA JASA HYPNOTHERAPHY
... Komplain service quality terhadap kepuasan pengguna dalam tahun 2010 yang paling berpengaruh terbanyak yaitu pada bulan Desember sebanyak ...adalah service quality salah satunya dari segi ...
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PENGARUH SERVICE QUALITY TERHADAP KEPUASAN TAMU DAN DAMPAKNYA TERHADAP REVISIT INTENTION.
... Pengaruh Service Quality Terhadap Kepuasan Tamu Dan Dampaknya Terhadap Revisit Intention” dibawah bimbingan ...program service quality untuk meningkatkan kepuasan tamu dan dampaknya terhadap ...
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EFFECT OF SERVICE QUALITY AND SATISFACTION AND LOYALTY CAMPAIGN AGAINST VISITORS WANA CAPE PAPUMA JEMBER
... competition in this field is getting ...of quality of service and promotion of customer satisfaction and loyalty, this study uses primary data by sampling in Papuma Jember ecotourism ...
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Quality Service Strategy In Improving Performance of Puskesmas Service Area of Mranggen District
... Puskesmas in Mranggen decreased from year to ...visitors in the health center Mranggen many complained about the service given in relation to some of the above-mentioned service ...
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Improving Service Quality of Rusunawa Implementation Program in Kudus
... Is providing public housing policy (Rusunawa, Rusunami, Perumnas) for low- income people have been right on target? There are several requirements that must be met to obtain the housing/ residence. For example, income ...
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THE INFLUENCE OF PRODUCT QUALITY AND SERVICE QUALITY TO AWARENESS AS INTERVENING VARIABLE TOWARD CUSTOMER SATISFACTION IN ISLAMIC BANKING SECTOR (CASE IN: ISLAMIC BANKING SECTOR IN PAYAKUMBUH) - Repositori Universitas Andalas
... THE INFLUENCE OF PRODUCT QUALITY AND SERVICE QUALITY TO AWARENESS AS INTERVENING VARIABLE TOWARD CUSTOMER SATISFACTION IN ISLAMIC BANKING SECTOR CASE IN: ISLAMIC BANKING SECTOR IN P[r] ...
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Pengaruh Service Quality, Trust, Customer Satisfication Terhadap Loyalitas Mahasiswa Pada Lembaga Pendidikan dan Pengembangan Profesi (LP3I) Manyar Surabaya.
... the quality of service in the city of Surabaya Manyar LP3I managed to increase student satisfaction (customer satisfaction) LP3I Manyar Surabaya, ...the quality of services not directly have ...
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Index of /papers/Food_Beverage
... Keywords: Restaurants, Fast Food Restaurants, New York City Restaurants, Chicago Restaurants Article Body: Chicago is a city that has pioneered many ˆfirsts˜.. These include the first[r] ...
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ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI LOYALITAS MEREK PADA KONSUMEN KENTUCKY FRIED CHICKEN (KFC) DI KOTA PADANG - Repositori Universitas Andalas
... Dari faktor-faktor tersebut hanya 5 faktor yang akan diteliti, yaitu : Brand Name, Kualitas produk, Harga, Promosi, dan service quality, terhadap loyalitas merek KFC Padang. Sebagai responden dalam ...
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Institutional Repository | Satya Wacana Christian University: Pengukuran Kinerja Jaringan Berdasarkan QoS pada Jaringan Komputer: Studi Kasus FTI-UKSW
... ) in the case of computer networks as a means of supporting the entire existing activities such as academic , admnistratif , and business ...activities in the FTI . Management of the service was not ...
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ANALISIS ELECTRONIC SERVICE QUALITY (E-SERVICE QUALITY), NILAI YANG DIRASAKAN, DAN KEPUASAN KONSUMEN PADA LOYALITAS KONSUMEN DALAM PEMBELIAN ONLINE MELALUI ZALORA.CO.ID.
... Electronic Service Quality (E-Service Quality), Nilai Yang Dirasakan, Dan Kepuasan Konsumen Pada Loyalitas Konsumen Dalam Pembelian Online Melalui ...
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INFLUENCE OF SERVICE QUALITY ON SWITCHING BEHAVIOR MEDIATED BY RELATIONSHIP QUALITY IN SPRING BED RETAILERS IN JABODETABEK
... relationship quality and by reexamining research hypotheses which cannot be ...structure in macro ...conducted in longer period of time in order to know different results at different ...
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PERANCANGAN SERVICE BLUE PRINT PADA HOTEL XYZ DENGAN MENGGUNAKAN INTEGRASI SERVICE QUALITY DAN MODEL KANO DESIGN OF BLUE PRINT SERVICE IN XYZ HOTEL USING INTEGRATED SERVICE QUALITY AND MODEL KANO
... pengembangan. Service blue print ini menjelaskan mulai dari bukti fisik, pelayanan yang diberikan dan tindakan yang saling ketergantungan, sehingga berfungsi untuk mengurangi kegagalan dalam layanan tersebut ...
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Quality and Purchase Intention Perceived towards Low Cost Energy-Saving Cars
... vehicles in Indonesia has been growing in line with the economic growth but its growth is still not ...optimum. In fact, the four-wheel vehicle industry in Indonesia has an opportunity to keep ...
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