THE SATISFACTION OF CUSTOMERS
THE SATISFACTION OF TRANSPORTATION’S CUSTOMERS TO ENCHANCE LOYALTY
... describe the direct and indirect effects between service quality and ticket fare through customer satisfaction to achieve customer loyalty of Perum DAMRI Land Transport service at central office ...
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The Influence of Service Quality Toward Customer Satisfaction (Case Study of Mandiri Syariah Bank)
... customer satisfaction in the retail banking sector in the USA and ...satisfy customers, Greek Cypriot bank in Turkey used service quality to achieve customer ...satisfaction. The ...
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The Behavioral Consequences of Customers Satisfaction Index in East Java Integrated Licensing Services (Pelayanan Perijinan Terpadu- P2T)
... where the referees disagree substantially about the quality of a work, there are a number of strategies for reaching a ...When the editor receives very positive and very negative ...
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Directory UMM :sistem-pakar:
... tance of operation – if the choice has low importance, there is no point to spend time and effort on searching for ...in the suitability of the current product, the customer ...
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JATI WASLITO DAFTAR PUSTAKA
... on the integrated framework of e-CRM in online shopping: evaluating the relationships among perceived value, satisfaction, and trust based on customers’ perspectives”, Journal of ...
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DAFTAR PUSTAKA Pengaruh Perceived Value Terhadap Loyalitas Konsumen Dengan Kepuasan Sebagai Variabel Mediasi (Studi Pada Konsumen Waroeng Spesial Sambal Cabang Surakarta).
... Role of Customer Value on Satisfaction and Loyalty (Study on Hypermart’s Customers)”, International Journal of Business and Management Invention, ...
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The analysis of retail marketing mix effects toward customer satisfaction: a survey of SB mart customers in Bukit Sawangan Indah Housing
... customer satisfaction. Periodic surveys can track customer satisfaction directly and also ask additional questions to measure repurchase intention and the respondent’s likelihood or willingness to ...
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The Influence of Satisfaction on Quality Dimensions Services Financing Mudharabah to Customers Loyalty of Shariah Bank - Repository Universitas Putra Indonesia "YPTK"
... is the ability to realize the promised service with faster and more ...if the services rendered are in accordance with certain standards or common standards or international standards previously ...
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Model Pengembangan Loyalitas Nasabah Melalui Islamic Work Ethicfrontliner (Studi Pada PT. Bank BNI Syariah Cabang Semarang) - Unissula Repository
... "Analyzing the Influence of Ethical Sales Behavior on Customers Loyalty through Customer Satisfaction and Trust in Insurance ...Journal of Academic Research in Business and Social ...
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The Loyalty of Garuda Indonesia Customers to The Route of Jakarta-Surabaya
... physic of a product or the experience of satisfaction obtained by the consumer from that ...kind of strategy is usually targeted to the potential consumers who relatively ...
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INTRODUCTION THE ROLE OF CUSTOMER SATISFACTION AND PURCHASING VALUE IN CAUSAL RELATIONSHIP OF SERVICE QUALITY WITH WORD OF MOUTH OF Margo Murah Baru FURNITURE SHOP.
... The owner of Margo Murah Baru furniture shop wants to expand his business by opening new branch in Parangtritis street, Yogyakarta and also in Solo Grand ...its customers, especially in service ...
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The Impact of Plaza Indonesia Shopping Mall’s Attributes toward Customers’ Satisfaction | Marsha | iBuss Management 3710 7020 1 SM
... attract the customers, first, shopping malls should focus on creating distinctive ambient features (Yiu & Yau, ...on the research from (Wakefield & Baker, 1998), to attract the ...
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Measuring District Government Performance Using the BSC dwi
... ABSTRACT. The Balanced Scorecard (BSC) is a management system that has been applied by many organizations across the globe but has not been really implemented by ...In the mean time, Indonesian ...
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ANALISIS FAKTOR FAKTOR YANG MEMPENGARUHI TINGKAT KEMISKINAN NASIONAL DI INDONESIA TAHUN 2005 2009
... with the advancement of technology, telecommunication business operator develops ...terms of best service, which focuses on the fulfillment of the needs, satisfactions, and ...
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The Model of Customers Loyalty of Bimoli Cooking Oil on the Household at the Regency and the City of Bogor
... Customer satisfaction and customer loyalty are one of the main core of business activities that should prioritized by every ...In the short term, customer satisfaction and ...
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THE INFLUENCE OF SERVICE QUALITY, RELIGIOUS COMMITMENT AND TRUST ON THE CUSTOMERS’ SATISFACTION AND LOYALTY AND DECISION TO DO THE TRANSACTION IN MANDIRI SHARIA BANK OF JAWATIMUR Rachmad Hidayat and Sabarudin Akhmad Trunojoyo University, Madura ( rachmad_
... Ideology, the customers have a very strong believe that islam is the most righteous religion and all the teaching taught by islam is good and should be the basis of guideline for ...
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The Impact of Satisfaction and Trust on Loyalty of E-Commerce Customers
... Samples of 134 respondents were col- lected from people who had conducted e-com- merce transaction in at least three months and who lived in Greater Jakarta ...Before the main test, pilot test were ...
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THE INFLUENCE OF SATISFACTION COMMUNICATION AND THE EXPERIENCE TOWARD THE LEVEL OF TRUST OF INDOSATS PRE PAID CUSTOMERS
... to the new phase, the first five years of its presence was dominated by ...with the higher of the use of the communication service, the fulfillment of ...
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