[PDF] Top 20 this PDF file A CASE STUDY OF SURABAYA PLAZA HOTEL | Anshori | Jurnal Manajemen Perhotelan 1 PB

... is a critical component of ...is a major contributor to sustainable profit ...nature of your organization. A seamless integration of all components in the service-profit chain – ... Lihat dokumen lengkap

... problems of coordination and cohesion for newly diverse organizations ...is a sampling of the kinds of problems that managers and supervisors report to us in dealing with diverse workers: ... Lihat dokumen lengkap

... Abstract: This research aims to investigate the influence of service quality on customer loyaty by using relationship marketing as an intervening ...has a direct influence on customer loyalty and ... Lihat dokumen lengkap

... power of consumer, however, was a significant aspect to ...Char, a 31-year-old government scientist in ...price: a taco restaurant, a German deli, and even Haji Babba's--a food ... Lihat dokumen lengkap

... such a serious risk for anyone staying in a high rise ...to a high rise building will be badly harmful compared to the other ...danger of anyone occupying the building will be very useful for ... Lihat dokumen lengkap

... operations of applying go green company. Without exception, the hotel businesses also apply green marketing in the various forms of green programs in providing services and indirectly encourage ... Lihat dokumen lengkap

... importance of building customer loyalty is a statistic that says it costs five times as much to get a new customer as it does to keep an old ... Lihat dokumen lengkap

... in a recent National Restaurant study are an increase in customer interest in lower-fat menu items and that of forty percent of table-service restaurants feature or promote certain menu items ... Lihat dokumen lengkap

... dimensions of corporate identity needed to be ...play a vital role in developing understandings about what and whether corporate identity should deviate from ‘best’ corporate ...indications of best ... Lihat dokumen lengkap

... parts of safety and security “(1) Physical-safety attributes and (2) organi- zational systems and plans to ensure safe operation” (Enz & Taylor, 2002, ...In this article the terms safety and ... Lihat dokumen lengkap

... Teknologi merupakan salah satu elemen pokok yang terdapat pada knowledge management, dikenal sebagai media yang mempermudah penyebaran explicit knowledge. Salah satu teknologi paling mutakhir yang saat ini digunakan oleh ... Lihat dokumen lengkap

... fragile of changes. It is obvious that tourist, as the main component of the industry, has a tendency to change according to the global ...undergone a rapid development, in terms of ... Lihat dokumen lengkap

... Rumusan definisi KM yang berlaku umum belum ada sampai saat ini. Secara sederhana KM dapat didefinisikan sebagai serangkaian proses penciptaan nilai dengan menggunakan knowledge- based assets. Dalam prakteknya, KM ... Lihat dokumen lengkap

... nilai 1, 44 dianggap lebih kecil dari 1, 45 maka dapat diambil keputusan Ho diterima yang artinya tidak ada perbedaan yang ...angka 1, 44 dengan 1, 45 tidaklah berbeda jauh, apalagi dengan ... Lihat dokumen lengkap

... This study had three ...behavior of each asset in terms of capital assets pricing ...have a positive relationship with market returns. The reactions of the investor regarding ... Lihat dokumen lengkap

... aktivitas hotel ke arah yang lebih baik, kompetensi sumberdaya manusia ini bisa dikembang- kan melalui pendidikan dan ...Namun Hotel DM dan Hotel DN tidak menyelenggarakan berbagai pelatihan yang ... Lihat dokumen lengkap

... aware of is that the usage of food additives are regulated by the Food and Drug Administration or by the Department of Health in each country as well as listed in the International and/or National ... Lihat dokumen lengkap

... Mengacu pada hasil penelitian tersebut diatas, penulis melihat kemungkinan adanya hubungan antara penerapan employee empowerment dengan pengendalian turnover karyawan yang seringkali menjadi permasalahan yang dihadapi ... Lihat dokumen lengkap

... masyarakat Surabaya, yang dinilai dapat mewakili restoran- restoran steak dan grill di ...bagi manajemen setiap restoran untuk menentukan target pasar (targeting), sehingga jelas arah dan tujuan serta pasar ... Lihat dokumen lengkap

... misi manajemen perhotelan, yakni menjadi program studi manajemen perhotelan yang terbaik di ...studi manajemen perhotelan berjenjang S1 di Indo- ... Lihat dokumen lengkap