QUAN TRI KINH DOANH
Q U A N Lif N H A TSVdC V 6 DU LICH
TAI o A o PHU QU6C - X m / C TR^NG VA GlAl PHAP
Klyiivfn v i f t Thai TiUdng B9I hgc ThUdng in;l Email: hoangedu@ymail,com
Mas&6/.2TRMg.22 '^^rong Chien luac phit trie'n Du Ijch Vift Nam dSn nim 2020, tSm nhin 2030 da xic dtnh:"... Tip
^ y trung diu tu phit trie'n cic ioai hinh, sin phi'm au lich cd thSmanh vS tii nguySn du Ijch cda di't nudc vi cua tilng dja phuang. Uu tien phit trie'n ioai hinh au Ijch gSn vdi biSn dio, heii dio; nftan manh yeu 16 vin hoa vi sinh thii die sic trong san phi'm du itch. Tip tnjng phit triSn cic khu duJtch bie'n tam cd, chat luang cao. tao thuang hieu vi co silc canh tranh trong khu vuc vi Ihffgidi'. "...Ben nam 2020 Viet Nam phai diing vio nhom co du itch bien phit tnen nhat khu vijc (cCtng Thai Lan, Malaysia, indonesia) vdi hinh inh diem den khi ro net. theo do phii hinh thanh dUdc II nhcit 5 khu du lich bie'n tam cd quo'c te co silc canh tranh cao trong khu vuc ia Ha Long - Cil Bi, Ling C6 • San Tra - Hdi An, Nha Trang - Cam Ranh, Phan Thiet - MOi Ne vi Phil Quoc".
Phil Quoc hay con goi ia Dao Ngoc thudc linh Kien Giang, ii hdn dio dau tiin d Viet Nam dddc 60 hudng thinh khu du itch smh thii bie'n mang lam cd khong chi qudc gia mi can ca khu vuc. Nhd vt tri dia ly d phia Nam gan vdi nhieu nudc trong vung Dong Nam A bao gam Thii Lan, Singapore, Malays vi Indonesia von li nhOng nudc phat trien manh ve thuong mat va du Itch, Phit Quae cung duac xem/a trung tim thudng mai glao thudng vdi cic nudc trong viing. Tuy nhiin, Phtj Qudc cdn la mdt hdn dao hoang sa, dieu kien ha tang cd sd cho viec phit trie'n du lich ndi chung vi hieu iuc quan ly nhi nddc ve du lich (QLNNVDL) van can rat han che. Trong bil viet niy, trin cd sd nhiing dO lidu thti cap, vi cac tiH lieu so cap dUdc thu thap, phin tlch til phong van tii 50 nhi quin ly, doanh nghidp tic gia lien hanh phin tich thilc trang hoat dong quin ly nha nudc vi de xuit mdt sd glal phip QLNNVDLJ^i dao Phii Qudc tip tmng via cac ndi dung: mo hinh quin ly, hidu luc quan ly nhi nudc, ning ItJcddi ngu cin b^
quin ly...
TCr khoa du lich, du iich Phu Qudc, dao Phu Qudc, quan iy nhi nudc, quin ly nhi nudc ve du Itch 1. CO sfl ly thuyet ve QLNNVDL hieu qua. BSc biftt trong xu the toan cau hoa, khu Thuc te hoat dong du Nch da chi ro, hoat dong vuc hoa ciia hoat dong du lich, vi6c hpp lac lien liSI QLNNVDL dong vai tro quan trgng trong phat tnen luon di iien vdi canh tranh doi hoi moi nudc phal du iich ciia quoc gia. diem den du iich. Du iich ia trien phai CO chien iupc tong the phat trien du iich hoat dpng iien nganh. iien vting va xa hpi hoa cao. xuat phat til dieu kien ciia minh. Vila phat huy dJflc neu buong long quan ly Nha nupc se dan den nhieu tinh dSc thu. huy dong duoc nPi IUc de tSng kha h6 iuy tieu cue: tai nguyen du lich bi khai thac kiSt nang hap dan khach du iich vila'phii hpp vdl Itn) qup. moi trudng b| tan pha,... khong dam bao phat ie quoc te. tranh thii duoc nguon luc ben ngoai, f trien du iich ben vOng. Trongqua trinh phat trien du cd dieu kiSn hpi nh§p. Bay ia van de thupc thSm hch ciia quoc gia va cac diem den. nhiJng van de quyen va cung ia t r i c h nhipm ciia Nha nUdc trong nhu quy hoach tdng the phat trien du iich. bao ve phat trien du hch.
moi tnJdng sinh thai. trSt tu an toan xa hpi, iien ket, Co the hieu QLNN ve du iich la qua trinh tScdona hpi nhap. nhOng thoa thuSn da phuong ho§o song ciia Nha nuPc den du hch thong qua h§ thong oU phuong ve tao dieu kien di iai cho du khach,... chi quan QLNN. h§ thong chinh sach, phap luM, chlSn CO cac CO quan QLNNVDL mOi co the giai quyet co lupc, chuong trinh phat trien vdl muc tieu phattriSllH
khoa hgc ^ i 38 liing mai
So6i/2l
qUAN TRI KINH DOANH
l|ch dflng d|nh hudng ci!ia Nha nude, tao nfin tr$t ty tnang hogt dOng du l|ch iam cho du t|ch thuc sy la mdt nganh kinh te mui nh(;Mi. Doi tiJdng cua su quan ly dd chinh la hoat ddng du hch, co quan, t6 chdc hogt dpng du l|ch va ca chlnh eac du khach.
Theo Djgu 10 cda Lugt Du hch, QLNNVDL bao gdm cae ndi dung sau:
1) Xay dyng va td chUc thuc hifin chien lupc, quy hoach, ke hoach va chlnh sach phat trien du l|ch.
2) xay dyng, ban hanh va to chdc thyc hlfin van ban quy phgm phap luat, tieu chua'n d|nh mdc kinh t ^ - ky thuat trong hogt ddng du l|ch.
3) Tuyfin truyen, phd' bien, giao dye phap lufit va thdng tin ve du heh.
4) Td chClc, quan ly hogt ddng ddo tgo, bdi dudng ngudn nhfin luc; nghien cUu, Ung dyng khoa hoc va cdng nghfi,
5) To chUc dieu ti-a, danh gia tdi nguyen du lich de xfiy dung quy hoach phat trie'n du hch, xac dinh khu du hdi, die'm du heh, tuyen du lieh, dd thj du hch.
6) To chUe thyc hien hpp tae quoc te ve du lich;
hogt ddng xuc tien du hch d trong nudc va nudc ngoai.
7) Quy dinh to chUc bd may QLNN ve du hch, su phdi hop cua cac co quan Nhd nUdc trong viec Q L N N v e d u hch.
8) Cap, thu hoi giay phep, giay ehUng nhfin ve hogt dpng du hch,
9) Kiem tra, thanh tra, giai quyet khieu ngi, to cao vd XLf ly vi pham phap luat ve du hch.
2. Ket qua nghien cUu thuc trang QLNNVDL tai dao Phu Quoc trong thdi gian qua
Phu Qudc la hdn dao ldn nhat vd ddng ddrr nhat trong so cac hdn dao eua Viet Nam, thude tinh Kifin Giang. Phu Qude nam tron, phia Tay Nam cua Vifit Nam. Phu Quoc trai dai tCi vT dp:
g^SS' den 10''28' dd vT bac va kinh dp: 103M9' den lOA'OS' dd kinh ddng. Mui Ddng Bae eua dao each Campuchia 4 hai ly. Dao each thanh pho Rach Gia 62 hai ly ve phia Ddng va each thj xa Ha Tifin la 25'hai ly. Chu vi cua dao Phu Qude khoang 130 km, tdng difin tich khoang 589,23 km^, chu vi bd bien ddi 150 km. Nam 2006, Khu dy trd sinh quy^n ven bien va bien dao Kien Giang bao gdm ca huyfin nay dude UNESCO cdng nhfin la khu du trl3 sinh quy^n the gidi.
Dfin s d n a m 2010 cCia huyfin dao Phu Quoc ed 93.276 ngudi. Mfit dd dan sd cua dao khoang 158 ngudi/km2. Ty Ifi tfing dan so tU nhien la 1,92%/nam nam 2006; 1,65%/nam nam 2010. Ty Ifi tang cd hoc khoang 2 - 3%/nam, Dan sd tap trung vao eac thi tran va cac xa phia Nam dao Rifing 2 th| tran la Duong Ddng va An Thdi va xa DUPng Tp nam ve phia Ddng Nam dao cd difin tlch ty nhifin ehiem khoang 20,8% nhung dan so chiem tren 68% so dan toan dao, Lao ddng trong dd tud'i cd khoang 48,500 ngUdi ehiem 62% dan sd, trong dd lao ddng dang Idm vific cd khoang 38,000 ngudi, Nganh cd nhieu lao ddng nhat la thuy san vdi gan 12,000 lao ddng, ndng lam nghiep tren"7.000 lao ddng. Cdng nghiep - tie'u thu cdng nghiep khoang 3,600 tao ddng. Lao ddng trong ngdnh dich vy ti'en 6.000 lao ddng, Hien ed tren 1,200 lao ddng tryc tiep phyc vy trong ede ed sd khach san, nha nghi'',
Tde dp tang trudng kinh te binh quan tU nam 2006 tdi nay kha cao, khoang 14,5%/nam. trong dd khu vuc 2 - edng nghiep vd xay dyng tang 18,5%. khu vyc 3 - dich vu tang 31,3%, khu vUe ndng nghiep ch! tang 0.9%. GDP binh quan dau ngudi dgt 10,65 tneu dong/ngudi/nam (theo gia thue te), tang 5,1 % (theo gia so sanh)^.
2.1. Kei qua hoat dpng kinh doanh DL tai dao Phu Quoc trong thdi gian qua (2007- 2011)
Trong thdi gian qua hoat ddng kinh doanh du heh tgi dao Phu Quoc cd su tdng trudng vUdt bae, neu nhu nam 2007 doanh thu du hch chi dat 208.3 ty ddng. den nam 2011 doanh thu du lich tang gap 3,5 lan dgt 710,2 ty dong, mpt sd chi tifiu eCia du heh Phu Qude ed su tang trudng manh me, ey the nhu sau:
- Khach du lich.
Lupng khach va thi trudng khach: Thdi ky 2006-2011 lupng khach du hch den Phu Quoc ed td'c dd tang trung binh 60,3%/nam (toan tinh Kien Giang d mUe 22,1%/nam), Ty le khaeh quoc te den Phu Qudc so vdi toan tinh: nam 2007 la 22.1%, tU nam 2007 den nay la hon 90%; lUdng khach du hch ndi d|a nam 2011 chiem 4 7 , 1 % . Toe dd tang trudng trung binh lupng khach quoc te den Phu Qude trong giai doan 2007-2011 la 68% /nam.
Phu Qude dang la die'm den hfi'p dan d ^ vdi khach
1. Vi$n NCPT du lich (2010), "Quy ho^ch mdi trudng du hch huyen dio Phu Qud'c dd'n nSm 2020"
2. UBND tinh Kidn Giang, Bao cao kSt qui 5 nSm dSu tu phat trien dao PhO Quoc.
So 61/2013
-l(hoa hoc •^
thddngmai 39
QUAN TR! KINH DOANH
du i|ch quoc te vi ngSy cang trd npn hSp d3h dSi vdi khach du iiCh nPi d|a. Ty 16 khSch quSc tS luu tril tai dao tSng dan tP 34.9% nam 2007 iPn dSn 72.1% n a m 2 0 1 1 ^
Bang 1. M0t so chi tidu ctia du lich Phu Qudc gial doan 2007-2011 Nilm
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213 I H H I ) 12 6 5 0 1121
(Nguon: Chi cijc thd'ng ke huydn dao Phu Qud'c) Khach du lich qud'c te. Tay Au (khoang 72,6%), tiep de'n la Bdc My (13,8%), Ddng A va chau Uc (cung ty le 7,8%). Ngoai ra cdn mot sd cae thi trudng khac nhu Ddng Au, Trung Ddng, Ddng Nam A Lupng khaeh quoc te di du hch tau bifi'n den Phu Qudc ngay cang tang tuy nhien khdng dn dmh do dieu kien ddn tiep cdn han che'. Khach du hch qudc te den Phu Q u o c c d dp tuoi trung binh tU 25-44, cd trinh dd hoc van va mUc lUPng tUPng dd'i eao, trong dd ed 66% la dan dng va 34% la phu nd. Tren 87% khach du hch quoc te den Phu Qudc vdi mye dich du lich nghi dudng, cdn Igi la ket hpp du heh vdi tim kifi'm cd hdi dau tu hoac cdng vu.
Khach du hch qud'c tfi' dfi'n Phu Qud'c chu yeu va"n la khaeh di ddi (56%), tiep theo la nhdm nhd ban be (31%) hoSc gia dinh (6%), Khaeh di theo chUdng trinh (tour) chi ehiem ty le nhd'',
Khach ndi dia: toe dp tang trudng trung binh khoang 57,8%/nam chu yeu tCi TP Ho Chi Minh vd eac tinh Nam Bd. hdn 80%; Ha Npi gan 29%, Khaeh du heh ndi dja den Phu Qud'c deu luu tru lal dao. Ty Ifi khaeh: 46% la phu nO. 44% la dan dng.
Phan Idn khach ndi dm la tre va trung nien (18-45 tud'i), cd trinh dp hpc van va cd nghe nghiep on djnh. Mue dich du lich ndi dja: du Ijch thuan tuy
(60%), du l|ch ket hdp cdng vi^c (10%); tham Uian (5%); hdi nghi, hdi thao(5%). Khach di theo n h d i "
gia dinh (khoSng 19%); ban be (19%); di hai ngiij ( 3 7 % ) ; d o a n t h g ( 1 2 % ) 5 .
D$c diim Chung: Hoat ddng du hch Phu Quoc cOng thfi' hi^n ro tinh bign dS trong nam, dfiy la mdt dSc 6\€m cSn phai dUdc luu y d ^ c6 dupc nhi>ig kg hoadi kinh doanh phu hpp, dam bao hifiu qua trong phat tri^n du l|ch. Lupng khach t^p trung cao vao nhQng ngay trong thang 6- 7, thang 12 va hai thang dau cCia nam saa ' Khach du l|ch chu yeu di theo nhdm \h
ehiem ty id tuong doi ldn, dl tour tron goi cdn hgn che, muc dich du hch ciJa phan Idn khach la thudng ngogn. kham pha thifin nhien, nghi dUdng. Thdi gian luu tni cua khaeh du hch d mdc trung binh so vdi cae khu du hch bie'n khac. Tuy nhien khach du lich qude te den bang tau bien It luu lai tren dao. Hai nam gan day, nen kinh te toan eau dang rdi vao khung hoang nfin nhu cau du Ijch cung giam theo,
- San phi'm du lich
Cae san pha'm du lieh hifin nay d Phu Qu^c nhin chung va"n cdn don difiu vdi nhQng san phSm chu yeu bao gdm, tam bie'n, tham quan vudnquw g;a, Iang chai Ham Ninh, tham quan mdt sodl tlch van hoa heh su,,. Do viee dau tu phat trien cac khu du lich cdn bat cap, tinh trang chong cheo, tiling lap san pha'm du hch dang dieh ra, tai mdt sd khu vyc mat dp bo tri eae khu du heh rat cao, theo mo hmh "chia Id", khdng phu hpp vdl d5e diem tai nguyen du lieh Phu Qud'c da anh hudng khong nhd de'n sdc hap dan chung cua du lieh Phu QuSc
- Cd sd vit chit ky thuit du lich + C d s d l y u t r u : Du hch Phu Qudc da ed nhflng bude phat trie'n nhanh ve ed sd vat chat ky thuSt phye vy du hch. Nam 2007 cd 65 ed sd lUu tni gom 1.175 phdng, 3.500 giudng; nam 2009 ed 78 cd sfl luu tru, 1.445 phdng va 4.240 giudng; nam 2011 ed 215 cP sd luu tru, 3.880 phdng va 12.650 giudng. Phan ldn eae cd sd luu tru d Phii Qu&
deu ed quy md khdng Idn (10 - 50 phdng), nam rai rae doc cac bd bie'n.
3. UBND tinh Kidn Giang, Bao cao ket qui 5 nam dau tU phat then dio Phu Qud'c.
4,5. Vi$n NCPTdu lich (2010). "Quy ho^ch moi (rudng du l\ch huyen dao Phu Qud'c dSn nSm 2020"
Rig'mai'
So 61/201
QUAN TBI KINH DOANH
+ Co sd an udng: Hien nay cac cd sd phyc vy an udng eDa khach du lich tUdng ddi phong phu.
Khach du hch cd thi lua chon d|ch vy an uong phyc vu ngay trong khach sgn hofic sir dyng cac cd sd, nha hang bfin ngoai khach san. Tuy nhifin tiiyc te sd IUdng cd sd an udng phyc vu khach du l|ch hi§n nay tuy nhieu nhung vSn khdng dii dap iing nhu cSu khi lypng khach ngay cang tang nhanh.
+ PhUPng tifin v$n chuye'n: phUPng tifin van chuye'n khaeh du Ijch chCi yeu la dudng hang khdng: 67,8% khach quoc tfi va 78,9% khach ndi dia den Phu Qudc. Ve dudng thuy hifin nay tau cao tdc da dupe sCi dyng van chuyfi'n khach du hch tu Rgch Gia, Ha Tien ra Phu Qudc va ngupc lal (hien tai ehi ed 3 cdng ty eung cap dich vy vfin chuyen dudng bie'n, trung binh 3 ehuyen khU hdi/ngay). So lupng tau van chuye'n khaeh du heh chuyen dyng cdn hgn ehe; phUdng tien van chuyen cdng cdng chua cd, chua dap dng tot nhu cau tham quan cua khdch du hch.
+ cac tifin nghi vui chol, giai tri: eae khu du lieh trfin dao da chu y phfit tiien cae tien nghi dich vu dfi' dap Ung nhu cau cua khach trong thdi gian luu tru tai dao. Tuy nhien nhin chung sd lUpng cdc dieh vy vui chdi giai tri cdn qua it, chua dap Ung dupe yeu cau ngay cang eao ciJa du khach. Chat lUOng du lich cdn nhieu bat cap, theo ty le khach danh gia chat luong dieh vu du hch ti'en dao dat loai tot d a vdi khaeh quoc te la 5%, khdch ndi dia la 16%.
- Lao ddng trong nganh du lich
Lao ddng true tiep trong hoat dpng du heh tai Phd Qude tCf nam 2007 den nay da tang gan 9 lan, tde dp 54,6%/nam, tuy nhien ehua dap Ung dupe nhu cau phat trie'n do chat lupng, cP cau nganh nghe bat cap; lao ddng du heh hau nhu chua dUdc dao tao ehuyen mdn nghiep vy, lao ddng gian tiep tgp trung d cac ITnh vyc dich vu lifin quan nhu an udng, van chuye'n khach, ban hang luu niem.
2.2. ThUc tr^ng QLNNVDL t?i huy$n Bao Phii Quoc trong thdi gian qua
Trong nhQng nam qua, hogt ddng QLNNVDL trfin dia ban da cd nhQng tien bd ddng ghi nhfin, mac du cdn nhieu van de tiep tuc phai hdan thipn, nhung hogt ddng QLNNVDL da tao nhOng difiu kifin thu$n ldi cho phdt trifi'n du hch eOa PhO Qudc.
Thyc trgng QLNNVDL cua dao PhO Qudc dUdc thfi' hifin qua cac ndi dung ed ban sau:
- Xiy di/ng vi thpc hi$n Quy ho$ch phit tnen du lich dao
Bfi' quy hogch phdt trifi'n dao Phu Qudc, Thu tudng Chinh phu da ra Quyet d|nh 633/QD-TTg ngay11/05/2010 phfi duyfit dieu chinh Quy hogch chung xay dyng d^oPhu Qudc, tinh Kifin Giang den nam 2030. Ndi dung chinh cda Quy hoach dieu chinh nay quy d|nh ve: Dinh hudng phat tne'n khdng gian; Hudng dan thiet ke dd thi; Dmh hudng quy hoach phat trifi'n hfi thdng hg tang ky thufit, Cac chUPng trinh vd dU an uu tien dau tU Quy hoach dieu ehinh phat trie'n dao Phu Quoc trong tUdng quan phat trifi'n cua cfic dd thi ldn, cac vung du hch trong nUde va khu vyc Ddng - Nam A. Den nam 2030 va sau nfim 2030, Phu Quoc se trd thanh mpt dfic khu hanh chinh dfic biet. Id trung tam dpng lye kinh te cua ca nudc ve du hch sinh thai (DLST) va dich vu chd't lupng eao, trung tam bao tdn sy da dgng sinh hpc, mdt die'm den hap dan. Xay dung khdng gian dao Phu Qude phat trifi'n theo mdt chien lupe toan difin, can bang va ben vQng, bao dam hai hda giOa phat tnfi'n kinh te vdi bao ton di tich heh sd, van hda va bao ve mdi trudng sinh thai, giQ vQng qude phdng - an ninh.
Day la quy hoach mdi nha't dUdc dieu chinh Theo dd, dao Phu Qudc se dupc phat trifi'n vdi 5 ehUc nang chinh: dd thi, rdng qud'c gia, rC/ng phdng hd, khu du lich sdn bay va cang bien, Theo quy hoach trudc dd, Phu Qude chi tfip trung phat tne'n DLST bifi'n dao, tap trung d phia Tay va rai rdc tren toan dao. Trong quy hogch dieu chinh, Phu Qudc se md rfing phat trien du l|eh, thuong mgi va tai chfnh d bd Tay vd Nam. Tuy nhien, quy dat danh cho du hch van khdng dd'i, khoang 3.800 ha^,
Theo ket qua phdng van eac nha quan tn doanh nghifip, can bd Sd VHTTDL Kifin Giang, Ban Quan ly dau tu phat trifi'n dao Phu Qude, v i ^ thue hi§n quy hogch xfiy dyng tai dao hifin nay ehua tdt, gfiy tac dfing xau den mdi taidng va canh quan, cac phan khu ehde nang cua dSo vSn chua dUde tuan thii mdt each tri^t de, van cdn tinh trang cac co sd kmh doanh an uong va luu tni xay dung tgi cfic khu vyc dupc quy hoach la khu bao ton thifin nhifin, vific thay doi myc dich sif dyng dat..., V i ^ quy dmh khdng thdng nhat
^ • . —••.j»viM"u u<ai..., vipc quy dinn khdng thdnc 6. Bd Xiy dung, Dd an didu chlnh quy hoach dio Phu Qudc dSn nSm 2030 va tSm nhin sau nSm 2030
So 61/2013 ^khoahoc
thddngmai 4i
QUAN TR! KINH DOANH
phfin tan, chdng chfio chdc nang giQa cfic ddn v|
quan ly gay rat nhieu khd khan trong vi0e thyc hi$n quy hogch. Cdc cO quan QLNNVDL chi cd chUc nfing tham vfi'n cho eac dy an thyc hidn tren dao edn vific quyet dinh cap da't, ddng y cho trien khai dy an thudc tham quyen ciia UBND tinh, sd Ke' hoach dau tu,,,
- Xiy dung va thuc hidn cac chinh sich quan iy du tich
+ Cic chinh sach xuc tten diu tu du lich Thdi gian qua, Chinh phu da cd nhieu chinh sach Uu tien cho dau tu phat trie'n dao Phu Quoc, bao gdm: Quyet dmh 97/2000/QD-TTg ngay 16/08/2000 ve viee ap dyng mpt sd cO che chinh sach Igi khu vyc thi tran Duong Ddng, huyenPhu Qudc, tinh Kien Giang; Thdng tU 29/2001/TT-BTC ngay08/05/2001, hUdng dah chi tiet Uu dai ve thue va cae khoan ndp ngan sach, hudng dah quan ly vdn dau tUtU NSNN eho cac sy an phat trifi'n ket ca'u ha tang ky thufit va ha tang xa hdi khu vyc th| tran Duong Ddng; Quyet dmh 42/2007/QO-TTg ngay 29/03/2007 ve viec thanh lap va quy dmh chdc nang, nhifim vu, quyen han va ed eau to' chdc cua Ban Quan ly dau tU phat trifi'n daoPhu Qude, Quyet dmh 41/2007/QD- UBND ve phan cap, uy quyen cho Ban Quan ly dau tu phat trie'n daoPhu QudelTnh vuc dau tU phat trifi'n dao, Quyfi't dinh phan ca'p QLNN eho Ban Quan ly dau tu phat trien dao Phu Qud'c tren cac ITnh vuc trong pham vi quan ly ciia Ban Quan ly nhu: Cap giay phep xay dyng cdng trinh trong phgm vi quan ly cua Ban Quan ly phu hpp vdl quy hoach chung, quy hoach chi tiet da dUdc eO quan cd tha'm quyen phfi duyfit; Cap chdng chi quy hoach, gia'y phep xay dung; Phe duyet bao cao danh gia tac dpng mdi trudng dUdc phan cap tinh quan ly. Viee ra ddi Ban quan ly nay nhu mdt dau mdi quan trpng trong edng tae quan ly, thuc hifin va theo ddi cac hoat ddng xuc tien dau tu tren dao, Ben eanh eae van ban quy dmh ve ITnh vye dau tu Phu Qudc, Bd Tai chinh ban hanh Thdng tu 10/2007/TT-BTC ngay05/02/2007 hUdng dan chfi' dp tai chinh va thu tue hai quan ap dung tai daoPhu Qud'cva cum dao Nam An Thdi, tinh Kifin Giang, Che dd tai chinh va thu tuc hai quan quy dinh tgi Thdng tU nay duoc ap dyng tren dia ban dao Phu Qudc theo quy dmh cu thfi' tai Dieu 2, Quyet dmh sd 38/2006/QD-TTg ngay 14/02/2006 ciia Thil tudng Chinh phu ve vific ban hdnh Quy
lihoa hoc ^^^^^^^^^^^^^^^^^^^^
to. thtfditg'mal
che td' chUe va hoat dOng cCia dSo Phd Qudc vS cum dao Nam An f h d i , tinh Kien Giang.
Theo ddnh gia eua Ban Quan ly R l u tu phSt trie'n d^o Phil Qude, thdi gian qua, vi$c t6 chdc thye hifin nhi^m vy dau t u phat trien dao tie'p tuc dupc cdc cap, cac nganh tfip trung chl dap c6 trpng tam, trpng diem nen da dgt dupe mOt s6 ket qua ddng ke'. Nang lucehi dgo, quan IJ, idchiJcvii phdi hpp trifi'n khai thye hifin cac n h i ^ vy dau tU phdt trie'n tiep tyc dupe nang Ifin, cd chat lUpng vS hifiu qua hPn. Trong dd, cd vi^e chu trpng cai tiln thu tuc hdnh chinh trong ITnh vUc dSu tU, tao tiiufln Ipl cho cae nhfi dau tu. Nen cudi thang 6/2010, sff du an dupe cap phep dau tu vao Phu Quffc Ifi 75 dy an, vdi td'ng von 48.187 ty ddng, cd 49 dU an duoc cap phep dau tu trong cac khu chdc nang theo quy hogch, 26 dy an dau tu md rdng ho^c ngoai cac khu chQc ndng, Mdt so dy an ldn dau tU vao Phu Qudc nhu: DU an Casino tren d^o Phii Qudc; Dy an sdn golf Sonasea Phu Qudc; DUan Sonasea Villas and Resorts Phu Qude; DuanThe Marriott Hotel & Resort Phu Qude; DU an Novotel Resort and Spa Phu Qudc; DU an Rach V?m; Dy an Dream House Resort Phu Q u o c ,
Ben cgnh vific xuc tien dau tu xay dung cac khu chUe nang thi viec xay dung cd sd ha tang tren dao cung dupe eae nha quan ly tU Trung Udng den dia phUPng ehu trpng, Cu the, UBND tinh Kifin Giang da cdng bo cdng khai cac chinh sach khuyen khich dau tu vao dao Phu Qudc trfin web- sites ciia tinh, Dd la cac chinh sach bao hd, chinh sach ve dat dai, chinh sach ve thue; chinh sach tin dung; ehinh saeh ve eae khu phi thue quan va m^t so chinh sach khac.
Tuy nhlen, hfi thong ep sd hg tang ti'en dao c6n ye'u, chua dap Ung dupe nhu cau phdt tiien du hch, nhu: san bay Phu Quoc ehua cd nang lucti^p nh^n may bay logi ldn trong vfin chuyen khaeh, cac cang du lich d Phu Qudc chua hinh thanh, dac bi^tthiSl cac cang bifi'n ed kha nang tiep n h | n true tiep tau khach du hch qude te. He thdng giao thdng dUdng bd van chua thue sy ket noi vdi nhau, nhat la ket noi vdi sfin bay nen anh hudng rat Idn den tdc d$ tri&i khai cac du an du heh, dau tU eung nhu thu hiit du khach den Phii Quoc. Trinh dd phat trien, nang liic- CP sd ha tang ky thufit va v0 sinh mdi tiKdng nhil:
giao thdng, cap difin, cap nude, hfi thong thu gom va xil li' rac th^i va chat thai cdn han che, khdng dap 'ff
So 6I/20I3
QUAN TRI KINH DOANH
Ung dupc nhu cau phat tri^n KT-XH, dSc bifit la phat trie'n du lich tren dao.
+ Chinh sach xuc tien thu hut khach du hch Ngay tQ nam 2006, hoat ddng dfiu tU cho du heh cua dao da kha sdi ddng, dae bi0t trong cdc Unh vyc xay dung va thyc hifin cae ehinh sach kich cku du hch nhu: cai tien diem den du lich, xdy dung san pham du hch, xuc tien quang ba du hch.
Tuy nhifin, trong cdng tfic xuc tie'n thi trudng thi viec quan ly, td chdc tiep cfin thi trudng chua dUdc thuc hifin cd he thong, dSh den thi trudng khach du l|ch ciia Phii Qudc chii yeu la khaeh ndi dia ehu yeu de'n til TP. Hd Chi Minh (71%), vipe khai thac thi trudng khdch qude te mdi dupe thpe hien va ket qua cdn khiem ton. Doi vdi viec xay dung va cai tien hinh anh difi'm den, mSc du Phii Quoc da dupe xfic dmh Id mdt cue ciia tam giae trpng difi'm du heh Rgch Gia- Ha Tien- Phii Qud'c trong Chie'n lupc phat trie'n du heh Viet Nam va la mdt trong 18 khu du l|ch chuyen de quoc gia, tuy nhifin ke' hogch xay dyng hinh anh die'm den ciia cac cO quan QLNN doi vdi Phu Qud'c vaTi chua dupe thuc hifin, quan tam dung mdc, mdl chi dupc thue hien mdt cfich tu phat bdi mpt sd cdng ty.
Hoat ddng xiie tien quang ba, thdng tin du hch hifin nay ve Phii Qude dd dUdc dua den vdi du khach d dudi nhieu dgng khdc nhau, bang nhieu kenh khac nhau. Ddi vdi khaeh du lieh quoc te' thdng tin ve Phu Quoc chu yeu la qua saeh hudng d^n du heh (46%); tiep den la qua ban be, ngudi than (31%), internet (15%), Thdng tin qua quang cdo tu cac hang IQ hanh, eac edng ty du heh 8%- 10%. Cac kenh thdng tin khac chiem mdt ti Ifi nhd, Ddi vdi khach du hch ndi dia: tQ ban be va ngudi thdn (56%); thdng tin cda cac cdng ty du hch trong nudc (30%), bao ehi (16%). Cae kenh thdng tin khac 8%...7
Tuy nhien, hoat ddng xuc tien quang ba ve du lich Phu Qudc tiidi gian qua chi dUdc thuc hifin bdi phan Idn cac doanh nghifip du hch cd hoat ddng kinh doanh tai Phu Qudc va hogt ddng ndy cdn mang tinh tu phat, thieu sy nghien cUu va ehua cd su chi dao cOa cac cd quan quan ly trong sU nd'lye ehung de tao mdt hinh anh chung ve du hch Phii Qud'c. Trach nhiem t6 chUe cdc hoat ddng nay tiiudc ve CP quan QLNN d Tnjng Udng va dia phuong tinh Kifin Giang
va day la van de eac nha quan ly can phal khac phye nhanh chdng va kip thdi^.
+ Vd cic chinh sich bao vd tai nguyen, mdi trudng sinh thai
NhSm dinh hudng phat trifi'n ben vQng DLST Phu Qud'c, Chlnhphuban hanh Quye't dinh so 137/2008/QD-TTg phfi duyfit "De an td'ng the' bao ve mdl trudng daoPhu Qud'edfi'n nam 2010 va dmh hudng de'n nam 2020" Mye tieu ehung ciia de an la dua ra cac nhiem vu va mpt so giai phap bao vfi mdi trudng, eanh quan thien nhien ciia dao, phye vy edng eupe phat trie'n ben vdng KT-XH, gdp phan xay dyng Dao thanh mdt trung tam du hch, nghi dudng, giao thUdng quoc te ldn, hifin dai eua VLing DBSCL va ti/ng budc hinh thanh mdt trung tam du hch. giao thuong mang tam cd khu vuc va qude te, Theo dd, dao Phu Qud'c se dUdc xay dyng thanh mdt trung tam du Imh, nghi dudng, giao Ihuong qud'c te' Idn, hifin dgi ciia vung DBSCL va tdng budc hinh thanh mdt trung tam du lich, giao thUdng mang tam cd khu vuc va qucc te,
Hoal ddng bao vfi mdi trudng tren huyen dao trong nhQng nam gan day da dupc tinh va huyen dao trie'n khai tUdng doi tich eye, ed su ehi dao sat sao ciia lanh dao huyen va eac phdng ban chCic nang, Trong 6 thang dau nam 2010, UBND huyfin da cap bang cam ket bao ve mdt trudng cho 09 ddn VI, trong dd cd 05 dU an va 04 doanh nghiep san xua't kinh doanh, Phong tai nguyfin mdi trudng cua huyfin da phd'i hdp vdi eae ban nganh kie'm tra nhieu doanh nghifip cd hoat dpng kmh doanh gay d nhiCm mdi trudng, nhat la cac cO sd san xuat gach ngdi trfin dia ban huyfin, Td ehUe tap huan ehuyen mdn nghiep vu, pho bifi'n thdng tin va tham va'n cdng ddng ve quan (y mdi trudng cho can bd eae phdng ban va Giam dfi'c cac doanh nghiep hoat ddng trfin dia ban Phii Qudc, Huyen eung da phdi hpp vdi Thanh tra Sd Tai nguyen Mdi trudng eiia tinh kie'm tra viec thyc hien cac thu tuc ve thue datde' khaf thac da tai ddi 37, thi tran An Thdi ciia Cdng ty TNHH Hudng TrUdng, kiem tra xac dmh nguyen nhan gay sat Id tai khu vuc khai thae eat eiia Cdng ty cc phan du hch Phii Qud'c Kie'm tra viee chap hanh cae quy dmh phap luat ve bao ve mdi trudng va tai nguyfin nude ddi vdi benh vien da khoa huyen Phu Qud'c, Trong thang 6/2010
7,8. Vidn NCPTdu hch (2010). "Quy ho^ch mdi trudng du lich huyen dio Phu Qud'c den nSm 2020"
So 61/2013 -iihoa lioc •^
thddngmai 43
QUAN TRI KINH DOANH
huyfin eung da td chUe tuan l ^ r a qudn hUdng ilng ngay mdi trudng the gidi 5/6, tham gia le'hudng cd khoang 1.000 ngudi, gdm edn bd cdng ehUe, nhfin vifin cac doanh nghiep, doan vien thanh nien va nhan ddn thi tran Ouong Ddng. An Thdi, Tuan le"
hudng Ung ngay mdi trUdng da to ehUc dupc 05 eude vfin ddng tuyen truyen, trong dd cd 4 cudc xud'ng dUdng phdttd rdi tgi 04 xa, 01 cudc mit tinh, vSn nghfi chuyfin de ve tim hieu phfip luSt bao v$
mdi trudng cho thanh men huyfin dao va hpc sinh cae trUdng pho thdng tham gia. Qua dpt phdt ddng ngudi dan da phan nao nhdn thdc sdu hdn vfi edng tac bao vd mdi trudng, tha'y dupe tam quan trpng ciia viee bao vfi mdi trudng doi vdi cudc sdng cua cdng dong dan cu. TQ dd tao dupc y thilc tu giac eiia moi ngudi dan eung nhu doanh nghifip trong viec bao ve mdi trUdng song ndi ehung va mdl trudng du hch ndi neng^,
+ Chinh sach dao tao nguon nhin luc dip Ung cho nhu cau phat tnen du lich
Cdng tae dao tao nhan luc phyc vu cho nganh Du hch ciia Dao chua dupc cac co quan Quan ly quan tam dung mile. Hien tinh va huyfin van chua cd chinh sach cu thfi' nao ve quan ly, dao tao ngudn nhan luc cho phat trien du hch tai dao Phii Qud'c, chua cd mot van ban cu the' nao quy dmh, dmh hudng chien lUde eho cdng tac phat trie'n nhan luc phuc vu cho nganh du heh dao Dieu nay da anh hudng rat ldn den chat lupng san pha'm cung nhu tUPng lai phat tne'n du hch
- Thuc trang cdng tic thanh tra. kiem tra boat dpng KDDL tai huydn dao Phu Qudc
Trong thdi gian qua. dpi ngu can bg lam edng tac thanh tra, kie'm tra va giam sat ve hoat ddng du heh eiia tinh da ed su nd'lye nhat dmh trong thyc thi nhifim vu. Tuy nhifin, tren thye te cdng tac thanh tra, kiem tra giam sat tren dao cdn Idng leo, chua xif phat nghifim nhOng trudng hpp Ipi dyng quyen han true loi, lam sat vdi quy dmh, gay khd de"cho cac cP sd kmh doanh du hch, Cdng tac thanh, kie'm tra va xil ly vi pham ve du hch da, dang va van tifi'p tyc dupe trie'n khai, tuy nhien hieu qua thap, Tinh trang xa thai ra mdi trudng van
cdn va cd xu hUdng tang Ifin khi mifc dd xay dyng cae nha hang, kh^ch san ven bien ngay mflt nhifiu, Vific kinh doanh gian doi, quang cao sal sii that, chao ban cac san pha'm du hch khdng diing vdi thue te hau nhu khdng b\ xil ly tri$t de.
Theo "Bao eao tdng ket edng tac thanh ti-a nam 2010 eiia Sd Van ho^- The' thao va Du l|ch tinh Kien Giang"io, vi pham trong ITnh vyc du lich tai huyfin dao Phil Qude hi^n nay chii yeu vaii \&p trung ve ITnh vye da't dai, khai thac sd dyng nguon nude ngam doi vdi cdc td' chUc, cd nhfin kinh doanh dich vu, du hch trfin d|a ban thi tran DUdng Ddng va xa COa DUdng thudc huyfin dao Phii Qud'cTheo bao cdo, tai Phu Qudc cd tren 18015 chQc, ea nhfin vi pham can dUde xO ly vdl cacw phgm: chUa cam ket bao vfi mdi trudng nhUng da trifi'n khai hoat ddng kmh doanh, thay doi md rdng qui md san xuat kinh doanh nhung khdng Ifip bdo cao danh gia tac ddng mdi trudng bd sung cho c0 sd, khdng thue hien day du vd khdng dung tiieo npi dung earn ket bao ve mdi trUdng eho cae gieng khoan ma da tien hanh khai thae. Dae bifit, khai thac nudc ngam dudi da't phyc vy eho san x u i kinh doanh nhung khdng xin phep theo qui dmh, chua lap quyen sif dung dat nhung da xay dung CO sd kinh doanh Nhieu don vi da ed giay chiing nhan quyen sii dung da't nhung khi thay ddi muc dich sif dung Igi khdng thuc hifin trinh ty thu tuc chuye'n mue dich su dung dat...
2.3. Danh gia chung ho^t dpng QLNNVDL tai dao Phu Quci:
NhQng thinh cdng vi nguyen nhan Hifiu lue QLNNVDL da dUpc tang cUdng ddng ke, da hinh thanh dupe bd may quan ly va budc diu xa)f dyng dupe cP che phoi hpp giOa cac ed quan quan ly chdc nang, NhQng yfi'u to nay da tgo nhifrig dOng luc quan trpng cho sU phat then du heh eiia dao Phi]
Qud'c TU mdt hdn dao hoang so, it ngUdi biet den, Phu Qude ngay cang ehUng to dUpc vai bd la mgt cue trpng die'm ciia vung, ddng lUc phat tiien du hch d khu vue phia Nam eua To quoc, mdt diem du l|ch hap da'n trong cfic tours du heh iien khu vue bang dudng khdng eung nhu dUdng bien.
9. Trich Bao cao ket qua thanh tra cua Doan kiem tra theo QD s685/QD-TTr ngay 01/2/2011 cOa Bd Van hoi. The thao vi Du lich v/v thuc hidn phip luit ve bao vd mdi tnJdng smh thai tai khu du //ch trdn dia bin huydn dao Phu Qud'c - tinh Kidn Giang
10. http://www.kiengiang.gov.vn
M tnuongmai So 6 1 / 2 0 ^
QUAN TRI KINH DOANH
Da xay dung dupe ke hoach phat trie'n du hch dao nam trong quy hogeh td'ng thfi' dao, dfiy la cd sd phap ly quan trpng trong hogt ddng QLNN va d|nh hudng phat trifi'n du l|ch ciia dao.
Cac CP quan QLNN cac cap da xfiy dung va tiiUc hifin dupe cac chlnh sach thu hut dau tu hpp ly. Ket cau ha tang KT-XH dang tUng budc dupe cac cap quan ly quan tam, dau tu xay dyng mdi va nang cap, tap dieu kifin thufin Ipi cho vific khai thac tiem nang du heh to Idn eua dao, tdng kha nang giao luu vdi cdc vimg du heh trong ea nudc va qudc te,
Hogt ddng thdng tin, tuyen truyen va bao ve mdl trudng da dUde trie'n khai tdt da tUng bude hinh thdnh thdi quen bao ve mdi trudng eho cdng ddng dia phUdng, cac ddn vi kinh doanh va cd quan quan ly,
NhOng thanh cdng tren cd duoc la do su quan tam cua Trung Udng, chfnh quyen tinh, huyen, Trong thdi gian qua, Chinh phii da ban hanh nhieu chinh sdch dfic thu phat trie'n du heh Phu Qud'c eung nhu dau tu xay dyng eac khu du heh va eo sd ha tang ky thuat phye vu eho phat tne'n du heh dao, Tdng eye du hch da ed quy hogeh xay dyng Phij Qudc tiianh difi'm du hch eao ca'p ciia Qudc gia, Tinh Kifin Giang cijng xac dinh Phu Qucc la mpt trong nhQng huyen dUdc Uu tien dau tu ca ve mfit tai chinh, eon ngudi va cd ehe.
NhOng tdn tai vi nguyen nhan
Cdng tde QLNN ve du lich cdn nhieu bat cap, thieu md hinh quan ly thich hop vdi tfnh cha't dac thu phat tiien du lich bifi'n dao ciia Phii Qud'c, du hch Phu Qudc van ehua phat trie'n tuong xUng vdi tiem nang.
Quan ly phdt trie'n du lieh theo quy hogch cdn hgn che, vific trie'n khai thye hien eac quy hogch, dy an dau tu, giao dat, giai phdng mfit bang, den bQ tai dmh cu, huy ddng ngudn lue, su phdi hop giOa dia phUdng vdi mdt s d nganh d Trung Udng trong cdng tac thUe hifin quan ly quy hoach, dau tU ha t i n g edn cd nhieu bat cap.
Chua xfiy dyng dupe chinh sach xuc tien du hch thdng nhat, hogt ddng xuc tien du Imh dUdc thyc hifin mdt cdch ty phat tgi cae doanh nghiep, d cap dd diem den cac hogt ddng xuc tien mdi chi mang tinh ky cudc, chua xfiy dung dupe hinh anh du hch Phu Qudc.
Chinh sdch phat trie'n nhan luc du hch cho dao chua dupe quan tfim dung mdc, chat lupng lao ddng trong nganh du hch cdn thap.
Hoat ddng thanh tra, giam sat vific chap hanh phap luat cija cac cd sd kinh doanh du hch va lien quan chua hi^u qua.
So 61/2013
Cham eai each eae thii tyc hanh chinh, ddi ngu can bd true tie'p thue hien cdng viec quan ly nha nudc ve du hch cdn gay phien ha cho cac doanh nghiep, NhQng yeu kem nay do cac nguyen nhan sau - Nganh Du heh Phu Qud'c ed xuat phat die'm tha'p, trong nhOng nam qua phan ldn van dua vao khai thae ngudn tai nguyfin san cd, tuy cd dau tu phat trie'n cae khu du heh va dau tu tdn tao cac cdng trinh di tfch lich sif nhung van chua dap Ung dupc nhu cau phat trie'n du hch,
- Viec cham ban hanh eae van ban hudng dah thyc hifin chinh saeh uu tien dau tu trong ITnh vyc du lich, nhQng bat cap trong chinh sach ve thue, vdn va mdi trudng kmh doanh, trong cdng tac quy hoach, quan ly dau tu, quan ly da't dai.
- Trinh dd va nhan thUc cua mdt bp phan can bd quan ly cdn nhieu han che
- Trinh dp dan trf phat tne'n chua ddng deu da lam anh hudng de'n chat lUdng phuc vy tai cac khu du hch
- Cac san pha'm du Imh d Phu Qud'c hien cdn ngheo nan, trimg lap, chua cd nhQng san pha'm ha'p dah, chua dap Qng nhu cau cua du khach, thieu sQc eanh tranh trong nudc va khu vUc
- Thi trudng du hch con han che, chii yeu tQ Thanh pho Ho Chi Mmh (khach npi dia), ehau Au (chil ye'u la khach Phap), eac thj trudng trong diem khac nhu ddng bang sdng Cdu Long, Ha Noi, Oa Nang (npi dia); cac nudc trong khu vuc nhu Nhat Ban, Han Qud'c, My, DQc,,, (qud'c te') ehua dUPe khai thac hieu qua
3. Mpt 50* glal phap nham nang cao hifiu lUc QLNNVDL tai dao Phu Qudc
TQ nhQng phan tich tren, can cQ vao cac muc tieu phat trie'n du hch dao Phii Qud'c de'n nam 2020, dfi' nang cao hieu lUc QLNNVDL tai dao Phu Qudc chung tdi de xua't cac giai phap sau'
- Thuc hien nghiem tuc quy hoach phat tnen du lich. Viec xay dung, dau tu phat trie'n cac khu, die'm phyc vu yeu cau phat tnen du lich thudc pham vi dao Phu Qud'c trudc hfi't phai tuan thu theo dung ndi dung eiia quy hogeh nay, dong thdi phai phu hpp vdi quy hoaeh va myc tieu phat trie'n KT-XH ciia dao, phai dat trong md'i quan he bao dam an ninh, qucc phdng, giu vung chii quyen, an ninh qud'c gia, nha't la khi phat trifi'n cac du an du hch tai cae khu vuc cd lifin quan dfi'n an ninh, qudc phdng. Viec phat trifi'n eae dy an du lich tai dao Phu Qude phai thue hien dung eae tieu ehi danh gia tae ddng mdi trudng doi vdi Quy hoach td'ng the' phat trie'n KT-XH huyen dao Phu Qude den nam 2020, quy dmh cua phap luat ve bao ve tai
khna hQC -^
thddngmai 45
QUAN TR! KINH DOANH
nguyen, mdi trudng (ea tU nhifin va xa hdi), dSm bao phat trien du l|ch bfin vOng,
- Ning cao hi$u qua cue ho^t ddng quan ly vi hudng dSh doi vdi cic dp in diu tU phit triin du Ijch trdn dao. uu tifin phat trie'n DLST thdng qua vi^c xay dyng cae tifiu chi va dUa vao ap dyng trong thye tleh dfi' phat trie'n DLST; dfi'y manh cdng tfic quy hogeh va tha'm dinh dU an diu tU eiia cfic CO quan quan ly, tu van du heh.
- Sd DL-TT&VH tinh Kidn Giang cin tham gia cic hpi nght. hdi chp, hpi thio du l\ch qud'c gia. tgo dieu kifin eho mdt s d doanh nghifip du heh difi'n hinh luan phien tham gia nhQng hdi chp du i|ch qud'c te vdi quy md ldn, td ehde d|nh ky cac hdi chp, lien hoan du l|ch trong nude, ed mdi mOt s d dai difin nude ngoai tham gia de' ed dieu ki$n tuyen truyen, tiep th] nhQng san pha'm du Imh dac Irung ciia Phii Qud'c,
- Cung cap td rai cho cac quay giai dip thdng tin Du lich Phu Qudc d cac ben xe, trung tam thanh phd Ha Ndi, Hd Chi Minh.,. de'cdthe' cung cap va dap Qng day dii thdng tin eho du khach hon Ddng thdi cung can chii y tdi viee thifi't ke' hfi thong ede bang chi dah tai cac khu vyc ed ddng khach du heh qudc te qua lai. Can nhanh chdng bifin soan mdt cud'n sach nhieu thQ tieng (Anh, Phap, Nhfit, Trung) dudi dang "Ca'm nang du hch Phu Qud'c" Cudn ca'm nang nay eung can phat mien phi cho khach, ehi phi cd the bil dap mdt phan nhd thu phi quang eao ciia cac doanh nghifip.
- Chinh phu va tinh Kien Clang can cd chinh sach Uu tien dau tu cd sd ha tang, ed sd vat chat cho phat trie'n du hch eung nhu hd'trp cdng tac nghien cifu tai nguyen, edng tac bao tdn va phye hdi tai nguyen cua dao Phii Quoe.
- Khdng ngUng cat tien cac thu tiic hanh chinh.
xay dung khung luat phap thdng thoang, rd rang, minh bach de' tgo mdi trudng ha'p dah thu hut dau tu phat trie'n. Kifi'm soat va cham dUt tinh trgng can bd nha nude thu phi "dd'i ngogi" ciia dd'i tac dau tu.
- Sd DL-TT&VH tinh Kidn Giang can phai xay dung chien lupc dao tao nguon nhan lye cho ngdnh Ve dinh hudng, chie'n lupc ndy can tap trung tao Ifip mdt dpi ngu lao ddng du hch dam bao ca ve lupng va cha't, thao ve ky nang nghe nghiep, gidi ngoai ngQ, dii nang lycquan ly kinh doanh..,, Ve phia tinh Kifin Giang cung can phal cd ehinh saeh thu hut chat xam, tao dieu kien cho nhQng lao ddng gidi ve quan ly dieu hdnh va mar- keting, nhQng nghfi nhan nfi'u nudng, chuyfin gia bep bae cao... dupe sinh song vd lam vigc tai cac ep sd kinh doanh du hch trfin dao,
lihoa hQC = ^ 46 thddng mai
- Xiy di/ng chlnh s4ch bio v$ mdi tn/dng cy thfi' tgi cac khu, tuySn d i ^ m , c d sd d|ch vy du l|di:
ap dyng tidu chu^n, quy chu^n ve mdi trudng;
kifi'm tra xir phgt vi phgm ve mdi ti-Udng du Ijch, gdp phan bao v0 mdi trudng, nganh du Ijch dSo phat trien ben vOng.
- TSng cudng trach nhi$m cua cic cd quan quin ly du hch vdi cdng tac biio tdn, tdn tao v^, khai thae tai nguyfin du hch bi^n dao Phd Qudc.
Phfin cdng trach nhi.^m phai di ddi vdi vi#c phfii hpp trach nhi§m to chUc, quan ly va khai Uiac danh thang,
- Dau tu cho cdng tac tuydn tnjySn vi giao di/c ve tai nguyfin va mdi trudng du l|ch nh5m khuydn khich du khaeh, cdng ddng dan cu, cac cd sd kinh doanh du hch,... tham gia vi#c bao v0 tai nguyfin mdl trudng, bao ve mdi trudng tU nhien va xa hOi ddi vdl hoat ddng du hch, dam bao su phat bien ben vQng ciJa dao.
- Phan tach rinh mach giQa thanh tra vi kiem tra ea ve mSt to' ehUe, npi dung, phUdng phap, quyen hgn va trach nhiem eua moi cap, mpi ngari^
khi tien hanh thanh tra, kiem tra doanh nghigp.t^
mdi trudng kinh doanh binh dang va thdng thoang cho ede doanh nghiep phu hpp vdi quyen tiJ do kinh doanh.
- Nang cao nang lUc. pham chat vi dao dih eiia ddi ngu kifi'm tra, thanh tra doanh nghifip: c4c can bp thanh tra, kie'm tra phai kiem ludn ca chiJc, nang tu van, hudng dah cho doanh nghifip; tiiay ddi tu duy thanh tra, kiem tra la hdp tac, chi ra cMT sai va ngan chan cai sai chif khdng phai chi de tim ra cai sai. Can thuc hien nghiem ngat nhQng quy dmh ve khen thudng, ky lugt ddi vdi ddi ngu can bO thanh, kie'm tra; xil phat nghiem nhQng trUdng hdp Ipl dung quyfin han true loi, lam sai vdi quy dinh, gay khd de"eho eae eo sd kinh doanh du lieh lam an ehinh dang. Dpi ngQ can bp thanh tra Tong cue Du hch va Thanh tra Sd can phai thudng xuyen dupe tap huan nghiep vu, c d dao dUcvd tac phong lam vific nghifim tuc.
- Bd KH&BT, Bd Tai chinh can tang cUdng phffi hpp vdi Tong cue Du lich can cil quy hoadi phal trien CO sd ha tang du hch dao Phu Qudc, hd'tnj vd'n dau tu cd sd hg tang du hch dao Phii Quoc theo quy dmh cua Lugt Ngan sach Nha nUdc v^
eae quy d|nh ciia phap luSt cd lien quan.
- Tang cudng su ph6i hdp giOa cac cd quan trong QLNNVDL M | c du Sd VH-TT&DL la cfl quan QLNN chu yeu ve hogt ddng du l)ch. Song Sd KH&DT Igi la cd quan quan I9 true tiep cac ho^t ddng dau tU phat trien du hch. f r o n g qua ti'inh
So 61/2013
QUAN TRI KINH DOANH
• ' - ^ ^ ^ - ^
quSn ly. Sd KH&BT can ph5i hpp ch^t ehe vdi cac Sd, ban, nganh cd lien quan tren d|a ban thanh ph6 nhu: Sd VH-TT&DL, Sd Tai nguyen va Mdi trudng, Sd Xay dyng, Sd Tai chinh... dfi' tien hanh hogt ddng QLNN d6\ vdi dSu tu phdt trien du Imh tren 6\a ban dao Phu Qude. UBND tinh can ehi dao cac Sd, ban nganh cd su phoi hdp chat ehe hdn nQa trong QLNN doi vdi phat trifi'n du l|ch Dao nhSm nang eao hi0u qua QLNN ddi vdi hoat ddng nay va day manh nganh du hch tinh phat trifi'n. Su cam ket mgnh me cua Chinh phu, sy phoi hpp chat che glQa eac nganh, cac cap, cae dia phUPng quyet dinh su thanh edng ciia eac chlnh sach
Kellu#n
Tang cudng hifiu luc quan ly nha nude doi vdi hogt ddng du hch tgl dao Phu Qude ed y nghTa ddc bifit quan trpng trong bd'i canh hpi nhgp va thue hifin chien lupc phdt trifi'n du hch Vifit Nam de'n nam 2020, tam nhin 2030 Ve mat ly luan, bai vifi't da nghien cQu va phfin tich eae ndi dung ed ban eua quan ty nha nudc ve du Imh. Ve mat thue tien bai viet da lam rd ede ndi dung cd ban va chi ra nhOng thdnh cdng vd han che trong quan ly nha nude ve du hch tai dao Phu Qud'c. Qua dd da riit ra dupc cac yeu to then chot trong tang eudng hifiu luc quan ly nha nudc ve du hch eua dao Phu Qude dd la: phai xay dyng dupc cd ehe phoi hpp giQa cac ed quan chdc nang trong quan ly nha nude ve du lich; phai nfing cao trinh dd, thai dd lam viec eiia cac can bd quan ly nha nude ve du hch; tang eudng edng tde tuyen truyen giao dye ve du hch cho eae ddi tUdng hQu quan; tang cUdng hogt ddng thanh tra vd triet dfi' xQ ly eac vi pham trong thyc hifin quy hoach phat trie'n du Imh dao.
73/ lidu tham Idjao
1. Vifin NCPT du l|eh (2010), "Quy hoach mdi trudng du lich huydn dao Phu Quoc den nam 2020'.
2. Qudc hdi nudc Cdng hda xa hdi Chu nghTa Vifit Nam (2006), Luit Du lich, NXB Lao ddng - Xa hdi.
3. Chinh phii (2011), Phe duyet "Chien lupc phit trien du lich Vidt Nam dd'n nim 2020, tam nhin den nam 2030', Quyet dinh sd 2473/QD-TTg ngay 30/12/2011.
4. UBND tinh Kien Giang, Bao eao ket qua 5 nam dau tu phat trie'n dao Phu Quoc.
5. Bd xay dung, 0 e an dieu chinh quy hogch dao Phd Qudc den nam 2030 va tam nhin sau nam 2030.
6. http://wvifw,kiengiang.gov.vn
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7. Bao cao ket qua thanh tra cua Doan kiem tra theo QD sd 85/QD-TTr ngay 01/2/2011 cua Bd Van hoa. The' thao va Du hch v/v thuc hifin phap lufit ve bao vfi mdi trudng sinh thai tgi khu du Imh tren dia ban huypn dao Phu Qud'c - tinh Kien Giang,
Summary
Development strategies of Vietnam tourism to 2020 and 2030 vision identified "Concentrating to develop tourism types and products which are dominant in tourism resources of the nation and each region, Prionty tasks are to expand tourist types of beaches and islands and to fosus on typ- ical cultural and ecological factors in tourism prod- ucts. Moreover, it is vital to promote tremendous and high-quality beach tourism resorts which are competitive in the worid" ".. in 2020, Vietnam, ranked in the group of the best tounsm develop- ment in the South East Asian region (together with Thailand, Malaysia, Indonesia, has stunning desti- nation images that requires at least 5 highly com- petitive beach resorts recognized globally, include Ha Long - Cat Ba, Lang Co - Son Tra - Hoi An, Nha Trang-Cam Ranh, Phan Thiet-Mui Ne and Phu Quoc"
Phu Quoc, also named "Pearl island", is locat- ed in Kien Giang province, is the tirst island in Vietnam that that is oriented to be a nationally and regionally standard beach ecology zone.
Thank to vulable location in the south and next to nations in South EastAsian consisting of Thailand, Singapore, Malaysia, and Indonesia that are con- sidered to develop commerce and tourism vastly, Phu Quoc is seen as a trade center to other nations in the region, Hov^^ever, Phu Quoc, in vi/hich infrastructure of promoting tourism in gen- eral and the states effectiveness of tourism man- agement is limited, is still a wild island. Therefore, in this paper, collected secondary - pnmary data and analysis of interviews of 50 managers, enter- prises, the author analyzed current situation of the states management and recommended some solutions of its tourism management at Phu Quoc island, which is illustrated as the follows: manage- ment models, the states management effective- ness, capabilities of management cadres.
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