Are patient and carer experiences mirrored in the Practice Reviews of Self-Management Support (PRISMS) provider taxonomy?

Libraries and Learning Services

University of Auckland Research Repository, ResearchSpace

Version

This is the publisher’s version. This version is defined in the NISO recommended practice RP-8-2008 http://www.niso.org/publications/rp/

Suggested Reference

Sheridan, N., Kenealy, T. W., Kuluski, K., McKillop, A., Parsons, J., & McKillop, C. A.

(2017). Are patient and carer experiences mirrored in the Practice Reviews of Self- Management Support (PRISMS) provider taxonomy? In International Journal of Integrated Care: WCIC Conference Supplement 2016 Vol. 17(3);A68. Ubiquity Press.

doi:10.5334/ijic.3180

Copyright

Items in ResearchSpace are protected by copyright, with all rights reserved, unless otherwise indicated. Previously published items are made available in accordance with the copyright policy of the publisher.

This is an open-access article is distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

For more information, see General copyright, Publisher copyright, SHERPA/RoMEO.

Sheridan, N et al 2017 Are patient and carer experiences mirrored in the Practice Reviews of Self-Management Support (PRISMS) provider taxonomy?.

International Journal of Integrated Care, 17(3): A68, pp. 1-8, DOI:

dx.doi.org/10.5334/ijic.3180

CONFERENCE ABSTRACT

Are patient and carer experiences mirrored in the Practice Reviews of Self- Management Support (PRISMS) provider taxonomy?

4th World Congress on Integrated Care, Wellington, NZ, 23-25 Nov 2016

Nicolette Sheridan

¹

, Timothy Kenealy

¹

, Kerry Kuluski

²

, Ann McKillop

¹

, John Parsons

¹

, Cecilia Ann McKillop

¹

1: University of Auckland, New Zealand;

2: University of Toronto, Canada

Introduction: Patient self-management support is a central component of care for long term conditions and for integrated care. Patients and their carers are the final arbiter of whether support for self- management has been effective. We sought to validate a new 14-item taxonomy (Practical Reviews in Self-Management Support - PRISMS) of provider activities that support patient self-management.

Methods: We interviewed 74 patients and family carers in three case studies of primary health care in New Zealand in 2015 to determine which components of the taxonomy were visible. We drew on interviews with clinicians and organisation persons to explain case study context.

Results: We found, within patient and carer data, evidence of all 14 components of provider self- management support. The overarching dimensions of the taxonomy helped reveal an intensity and consistency of provider behaviour that was not apparent considering the individual components.

Conclusions: Patient and carer data were able to map to the taxonomy of provider activities. The taxonomy was not explicit on provider relationship and engagement with either the patient or carer.

Further work is needed to elaborate the differences between self- management support for patients and for carers.

Keywords: self-management support; patient experience; carer experience; chronic conditions; community-based primary health care