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INFO6012: INFORMATION TECHNOLOGY STRATEGY AND VALUE SEMESTER 2, 2016

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INFO6012: INFORMATION TECHNOLOGY STRATEGY AND VALUE

FINAL EXAM NOTES

LECTURES

WEEK 2: DEVELOPING A STRATEGIC PERSPECTIVE

Business Model: how an organisation interacts with its environment to define a unique strategy, attract the resources and build the capabilities required to execute the strategy, and create value for all stakeholders.

Strategy: choosing a different position and set of activities that enable you to deliver unique value Sustainable Advantage: occurs when barriers exist that make it difficult for competitors to imitate you actions or for customers to switch

ANALYSING STRATEGY

Strategic Positioning Strategy Audit Role of IT

Market What consumers to serve and channels to reach those consumers

Customer - Identify customer problems and how to address them with products & services

- Analyse channels to reach customers

Enables collecting market info and interaction with customers Product What products and

services to offer, features and pricing

Competitor - Who are the competitors &

substitutes?

- What is different that they have and that they do?

- How much do they charge?

- Any radical new entrant?

Source of differentiation &

proprietary advantage

Business network

Roles to play and activities to perform within a network of suppliers, producers, distributors and partners

Supplier &

Partner

- Activities that different players perform and relationships in the supply chain/value networks - Network of specialised roles –

what to keep in the value chain when cost or risk in managing

Enables real time info exchange and better

communication Boundary Markets, products,

and businesses that will not be pursued

Business

Context - Industry & competitive dynamics - Demo, Economic, Political,

Regulatory & Societal factors

Can enable disruption

ANALYSING CAPABILTIES

Capability Audit Role of IT

Analyse Process and Infrastructure

- Key activities are core operation processes and support processes - Group activities into roles

- Coordinating mechanisms that enable the flow of goods & info - Infrastructure requirements

Activity coordination Real-time info exchange

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INFO6012: INFORMATION TECHNOLOGY STRATEGY AND VALUE SEMESTER 2, 2016

2 Evaluate

People and Partners

- Performance measures, knowledge works, business intelligence - Identify expertise and skills needed and where to get them - Job descriptions for key roles

- Cost analysis

- Recruiting, hiring, development and performance appraisal systems

Defining, organising, and building

knowledge as intelligence Assess

Organisation and Culture

- Group employees and partners

- Clarify and formalise authority and accountability by role and unit - Formal reporting relationships and information coordination and

collaboration mechanisms

- Values and behaviours – organisation structure and culture

Information sharing

Closely monitor decisions Evaluate

Leadership and Governance

- Key positions and succession plans

- Governance systems and structures to ensure strong operating and strategic controls and effective risk and culture management across organisation

Decision making

Communication

ANAYSING VALUE Value Audit

Identify Business Model Drivers and

Alignment

- Delivered to all stakeholders internal and external - Assess interests and expectations

- What does It enable?

SWOT analysis External – Strategy

Opportunities Threats

Internal Capability

Strengths S maximise O S minimise T Weaknesses O minimise W Minimise W to avoid T Develop Financial

Model and Determine Financing Needs

- DuPont Formula to deconstruct ROE =

• Profit Margin = Net Income/Revenue

• Asset Efficiency = Revenue/Assets

• Leverage = Assets/Shareholder Equity BUSINESS MODEL ALIGNMENT

Evolving Business Model Enhance – Incremental improvements to an existing strategy or capability Expand – Launch new product categories, enter new markets or expand capabilities

Explore – Launch new businesses and build new capabilities

Exit – Exit a product or market or outsource a capability

WEEK 3: IS AND STRATEGIC ANALYSIS I

FIVE FORCES MODEL (Strategy Audit): an industry’s structural attractiveness is determined by five underlying forces of competition which in combination determine how economic value is created and divided.

- Exploit changes in the forces - Reshape the forces in your favour Threat of Entry The more difficult for firms

to enter, the greater likelihood that existing

Barriers to entry is high if:

- Capital requirements and regulation

- Proprietary assets, technologies and expertise

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