The role of critical success factors (CSFs) in implementing Six Sigma in hospitals: A preliminary study in Pakistan. THE ROLE OF CRITICAL SUCCESS FACTORS (CSF) IN THE IMPLEMENTATION OF SIX SIGMA IN HOSPITALS: A PRELIMINARY STUDY IN PAKISTAN.
![FIG. 1 CRITICAL SUCCESS FACTORS OF AN ORGANIZATION [10]](https://thumb-ap.123doks.com/thumbv2/5docco/10302115.0/9.892.195.693.165.515/fig-critical-success-factors-organization.webp)
RESULTS
HYPOTHESIS TESTING USING INDEPENDENT SAMPLE T-TEST
PEARSON CORRELATION TEST
Involvement of TmTs Organizational Infrastructure CSFs Vision and planning Linking quality initiatives to employees Linking quality initiatives to patients Project management skills IT & Innovation.
CONCLUSION
RECOMMENDATIONS
LIMITATIONS
Voehl, F., et al., The lean six sigma black belt handbook: tools and methods for process acceleration 2013: Productivity Press. Bandyopadhyay, KC, Six Sigma Approach to Quality and Productivity Management in Healthcare International Journal of Quality &.
RESEARCH ARTICLE
SYSTEMATIC LITERATURE REVIEW OF MY HEALTH RECORD SYSTEM
ABSTRACT
INTRODUCTION
The results should make a relevant contribution to society by presenting the current progress with the goals stated by the government and indicating issues that required research. For the evaluation of the literature review, the author used the Quality Assessment Tool (QAT).[14] This evaluation system has been specially developed for the health sector and contains ten questions (see table 4).
RESULTS
The study showed that 100% (7) of the sample of GPs were aware of the MyHR system. 2016 1.2 Qualitative analysis of the My Health Record Act 2012 (Cth) document with legal and technical aspects.
DISCUSSION
Second, patients may generate notes and reports that may be incorrect, regardless of patients' intent. In addition, some segments of the Australian community are unable to access and navigate the MyHR system (eg senior citizens).[19] This inability could result in incorrect data increasing the likelihood of risk and harm.
CONCLUSION
Another perspective is that not all patients have access to MyHR (eg residents of aged care facilities) and therefore cannot review and update their information [10]. In a study by Hanna et al. [10], patients experienced less duplication of testing and ordering because physicians could access their MyHR information and see records of examinations and procedures performed at different facilities. Overall, the empirical findings in this study provide a perspective of the MyHR system and how much has been achieved over the past seven years in relation to the proposed goals.
More information on healthcare providers and patients' use of the MyHR system would help to establish a higher degree of accuracy.
FURTHER RESEARCH
This study was limited to nine referenced pieces of literature, so it lacks deeper insight into each theme. Patient perspectives on a personally managed electronic health record used in regional Australia: I can be my own doctor. Clinicians' perceptions of My Health Record in mental health care: medication management and mental health information sharing.
The Personally Controlled Electronic Health Record (PCEHR) for adults with severe communication impairments: Pilot findings.
SERVICESCAPES IN HEALTHCARE: A QUALITATIVE STUDY ON THE ELDERLY’S PERCEPTION OF AN AGED CARE FACILITY
To survive and succeed in the competitive aged care industry, service places can be considered to have a positive impact on patients' perceptions of the care center. 9] There are three main research groups in the servicescape literature: the classical group, the mutual interaction group, and the e-servicescape group. This research is particularly interested in exploring how older people in aged care facilities perceive elements of the service environment.
We believe that this study, focused on the US context, will add greater insight into the elements of the service environment and thus the overall healthcare industry.
HEALTHCARE SERVICESCAPES LITERATURE
This senior care facility provides long-term shelter, food and personal care to low-income individuals. First, we listened and observed the recorded interviews to understand the participants' responses, and then we interpreted what the participants meant. We asked participants "what" they liked and "how" they create meaning from different elements in an aged care facility.
Using "what" questions, we try to find out more about different spaces in a care facility for the elderly.
FINDINGS
Additionally, the emergency system provided here is well designed and maintained on a regular basis, ensuring the safety of residents. The residents' Christian faith is indicated by the Catholic crosses and Anglican statues found in the participants' bedrooms. The care home's natural elements receive great support and appreciation from the residents.
For the final dimension – natural/environmental (eg, remoteness, fascination, compatibility), participants enjoy the beauty of the natural environment from the backyard and front yard of this nursing home.
THEORETICAL IMPLICATIONS
Here, the participants indicated that they would rather stay at home and view the nursing home as a commercial place rather than a home. For the second dimension – physical features (atmosphere, spatial layout and facilities, and signs, symbols and artifacts), participants highly valued the physical environment of this nursing home. Allowing the elderly to use different cultural signs and symbols gives the nursing home a sense of homely atmosphere.
In the RGV nursing home, managers must balance residents' needs for social interaction and privacy, and improve the care and attention that healthcare staff provide to dissatisfied patients.
PRACTICAL IMPLICATIONS
Additionally, cultural diets and religions play an important role in the elderly's decision to place nursing rooms. This study also states that the elderly feel that nursing home life is being abandoned by their children instead of a place where they could be better cared for. Then, they attribute their stay in the nursing home to being widowed, never married, divorced, or having mental health problems.
From their perspective, staying in the nursing room is more of a "forced" choice than a voluntary option.
LIMITATIONS
Care dependency and nursing care problems in nursing home residents with and without dementia: a cross-sectional study. A Third Place in the Everyday Lives of People Living with Cancer: Features of Gilda's Club of Greater Toronto. Rosenbaum MS, Sweeney JC, Windhorst C. The restorative properties of an activity-based, third-place cafe for seniors: restoration, social support, and place attachment at Mather's - more than a cafe.
Ozanne, Alternative Ways of Seeking Knowledge in Consumer Research, Journal of Consumer Research, bind 14, udgave 4, marts 1988, side 508-521.
REVIEW ARTICLE
IMPACT OF LANGUAGE BARRIERS ON ACCESS TO HEALTHCARE SERVICES BY IMMIGRANT PATIENTS: A
According to Commonwealth of Australia statistics, Australia is a popular destination for immigrants and hosts one of the largest immigrant populations in the world. This review study focuses on the challenge of providing quality care in the context of immigration to developed countries such as Australia and the impact of language barriers on access to health care by immigrant patients. The author decided to include only articles published in the English language in this review.
The preliminary search of the databases yielded a substantial number of related and unrelated articles.
ASSESSMENT OF QUALITY OF INCLUDED ARTICLES
21] In this systematic literature review, the author used the graph from phase 4 to further contextualize the information gathered from the included articles based on language barriers and their effects on access to healthcare services, identified and coded in the article.
RESULTS OF THE LITERATURE REVIEW
THEMATIC SYNTHESIS OF THE RESULTS
PROVIDING IMMIGRAN-FRIENDLY SOLUTIONS In countries with cultural and linguistic diversity, it is essential to understand the effects of language barriers on health systems' access to healthcare. Culturally and language-sensitive education and approaches can play a useful role in improving access to healthcare for immigrant families. 31, 42] Sandre and Newbold (2016) proposed the use of communication technologies such as telemedicine to bridge the gap and consequences of language barriers that hamper access to health care for refugees.
This systematic literature review of 24 articles that examined the impact of language barriers on access to health services shows consistent results.
FUTURE RESEARCH
A qualitative study of language barriers between South African healthcare providers and cross-border migrants. Midwives' views on factors contributing to health care inequalities among immigrants in Sweden: A qualitative study. Improving communication between health professionals and patients with limited English proficiency in the general practice setting.
Where do you find those doctors?" A qualitative study on barriers and facilitators in accessing and using healthcare services by Polish migrants in Norway.
ANALYSIS OF
MANAGEMENT PRACTICE
USE OF QUALITY MANAGEMENT TOOLS AND METHODS IS ESSENTIAL TO SUPPORT EFFECTIVE GOVERNANCE OF
HEALTHCARE ORGANISATIONS
However, an 'aim' to have good corporate governance may not be adequate to ensure effective governance functions, including sustainable management of vested interests, mismanagement and lack of accountability; consistency in examining issues, compliance with legislation; and effective decision making. The integration of quality management and governance principles has the potential to ensure that adequate process control is in place and systems are in place that allow for effective governance.
WHY IS A SYSTEM DRIVEN BY QUALITY MANAGEMENT NECESSARY?
GOVERNANCE SYSTEMS AND QUALITY
MANAGEMENT SYSTEMS HAVE SIMILAR AIMS
Therefore, an effective quality system embedded in management processes should enable the organization to be directed and controlled in a systematic and transparent manner, as activities within a quality management framework are carried out effectively and efficiently to develop products or to provide services. deliver at a level of quality that satisfies customers, while ensuring service delivery at an appropriate time and price.
THEN THERE IS THE ISSUE OF COMPLIANCE!
CONCLUSIONS AND IMPLICATIONS FOR HEALTHCARE ORGANISATIONS
Promoting clinical involvement in hospital quality improvement efforts: the effects of leadership from top management, the board of directors, and physicians. Getting Boards On Board Cambridge (MA): IHI; 2008 [Available at: http://www.ihi.org/IHI/Programs/.
JOB VACANCY DATA FOR DENTISTS IN AUSTRALIA
ADVERTISED VACANCIES AS AN INDICATOR OF UNMET NEED
Use-based models are more likely to underestimate demand due to the frequent gap between use and needs.[11] WHO encourages a shift to “needs”. It has historically been difficult to attract and retain dentists in regional Australia.[19] A sharp rise in advertising. There has been an increase in the number of company-owned practices and consequently more opportunities for those who wish to practice as part of an employment relationship.[20] The limited data available for dentists report no change in "time to filling".
Denmark records vacancies in public sector roles and uses this as a minimum estimate of undersupply.[23] The latter is an area that is locally relevant.
INCLUDING STAKEHOLDERS WHEN IMPLEMENTING NEW TECHNOLOGIES
The paper concludes with a discussion of how hospitals could benefit from incorporating more patient needs and stakeholder concerns into their technology plans. Involving stakeholders can at least indirectly create a competitive advantage for organizations.[18] The weight of evidence favors operating with an emphasis on the long-term interests of stakeholders rather than focusing on the short-term interests of shareholders.[19] How an organization responds to stakeholders can be just as important as the response.[20] Good stakeholder relations are positively related to brand equity.[21] The authors of the case believed that employee participation is critical to developing a competitive advantage, and concluded that all employee opinions should be considered.[22] Hospitals that surveyed their nursing staff had higher performance.[23] Employee satisfaction and loyalty were related to patient satisfaction and loyalty.[24]
Hospitals that surveyed the public also tended to perform better.[23] One hospital system conducted in-depth analysis of patient feedback and improved admissions and patient satisfaction.[25] As important stakeholders, patients should be involved in many decisions.
PREVIOUS RESEARCH ON RFID
The low response rate was expected because the mailing list was randomly generated, the topic was unfamiliar, and there was little incentive to complete the survey. In addition to demographics, respondents were asked whether they attended organized religious services at least once a month during the past year. Religiosity, often measured by self-reported religious participation, may be related to support for RFID because it is associated with stronger ethical norms and judgments.[61, 62] Opponents of RFID based some.
Using a 7-point Likert scale, respondents were also asked about their attitude to privacy with a set of 13 questions (Table 3).
Sample
A review of consumer health information technology acceptance noted that three papers tested for the effects of computer anxiety and found that they had significant negative impacts.[70] A study on patient privacy concerns and health information exchanges also found that computer anxiety was an important factor.[7] The second factor, dubbed company policies, was mainly questions and 10. Respondents in the higher income class tended to be more supportive of this application (at the 90 percent confidence level). Variations in application support suggest that acceptance of a technology in one area does not guarantee acceptance in other areas.
Some groups were underrepresented (eg, nonwhites) and others were overrepresented (eg, college graduates) in the sample.
