Subject: Submission of a dissertation on “Human Resources Management practice in Bangladesh” A case study on the Square Group of Companies. It is my great pleasure to submit the dissertation on “Human Resources Management Practices in Square Group of Companies”. I believe it will provide a clear scenario of the HRM policy of the leading industry institution Square Group of Companies in Bangladesh.
Introduction
Objectives of the Study
Methodology of the Study
Data Source
Secondary Source
Data Analysis, Classification, & presentation
- Confidentiality of Data
- Budgeted Time Limitation
- Data Insufficiency
The primary limitation of the report is that it is based on facts gathered through word of mouth, in consultation with secondary data. Some of the information presented in the report may be biased, as people tend to avoid their own limitations in relation to their work and tend to hold other departments responsible for their shortcomings. Since the report was prepared in a short time, it was not possible to make it comprehensive and definitive.
Due to the company's confidentiality policy, I was not able to gather information about all departments. During data collection, a company personnel did not disclose sufficient information for the sake of organizational confidentiality. It was one of the major limitations that prevented all aspects of the study from being covered.
There is a lack of information about the different costing methods used by different companies and the level of costing applications. The lack of published books on the subject and the lack of facts and figures had an effect.
Chapter Two
Profile of the Organization
Overview
Square Group is one of Bangladesh's leading groups of companies committed to improving the quality of people's lives by enabling people to do more and live longer. Visions of Square is to emphasize the quality of products, processes and services, leading to the growth of the company imbued with good management. From its inception in 1958, it has today grown into one of the top line conglomerates in Bangladesh.
Square Pharmaceuticals Ltd., the flagship company, is holding the strong leadership position in the pharmaceutical industry of Bangladesh since 1985 and is now on its way to become a high performing global player. Square is committed to undertake appropriate review, evaluation and performance measurement of Processes, business activities and Quality Management System for continuous improvement to ensure the highest standard, customer satisfaction, human resource development and growth the company.
Company Chairman
Positions
- Vision of Square Group
- Mission of Square Group
- Objectives of Square Group
- Weaknesses
We consider doing business from the material and social well-being of the investors, employees and society as a whole, which leads to increasing wealth through financial and moral gains as part of the process of human civilization. Square Group must establish itself as a socialist and leader in the country's spinning, textile and consumer industries. The vision is: “We consider business as a means for the material and social well-being of the investors, employees in general, leading to the accumulation of wealth through financial and moral gains”.
The Square mission statement says that "We believe that every individual should have an equal chance to build themselves in the economic world. According to Jack Dorsey, the CEO of Square, "The purpose of the company is the empowerment of small businesses." This will help bring the two worlds together so that economies can grow together. Square Group Mission is to produce and provide quality and innovative healthcare relief for people, maintain strict ethical standards in business operations and also ensure benefit for the shareholders.
The chosen organization is a manufacturing company; therefore, the focus of the report is primarily on specified production-related functions, eg, machine operation and manual packaging. There are many departments under the supervision of the General Manager which can cause low productivity due to the large span of supervision.
Job Security
Opportunities
Functions of Square Group
Chapter Three
Literature Review
Concept of HRM
Human resource management (HRM or Simply HR) is the management of an organization's Workforce, or human resources. It is responsible for attracting, selecting, training and assessing and rewarding employees, while also overseeing organizational leadership and culture, and ensuring compliance with employment and labor laws. Management-Holdrege/Slocum: The policies and practices involved in carrying out the 'people' or Human Resource aspects of a management position, including recruitment, selection, training and appraisal.
Human Resource Management-Gary Dressler: The administrative discipline of hiring and developing employees so that they become more valuable to the organization.
Human Resource Management Includes
Objectives of HRM
Objective HR Action
- Selection of HRM
- Recruitment of HRM
- Training and Development of HRM
- Strategic Importance of HRM
- Roles & Functions of HRM
- New Trends in HRM
- New Trends in International HRM
- Functions of HRM Practices
In today's companies, the right approach and management of the company's employees can greatly influence the company's overall performance. The managers in the company can now focus on the products themselves and expansion and let the HR department take care of the development of the organization. HRM professionals can also identify the processes and proper staffing for each of these activities, and in effect, the systems and approach to the company's frontline operations can be improved to reduce workforce hours, improve quality, streamline processes and raise standards.
Research has shown that the human aspect of resources within an organization contributes about eighty percent of the organization's value. The Human Resources Departments main objective is to bring out the best in their employees and thereby contribute to the success of the company. These issues will be explored in detail in the subsequent sections of the essay with reference to case examples of businesses in current operation.
Exult, an international pioneer in HR BPO which has already worked with Bank of America, international players BP Amoco and over the years plans to expand its operations to most of the Fortune 500 companies. HRM deals with the following matters to achieve the objectives of the Organization as well as objectives of this section.
Chapter Four
Analysis of the Study
Recruitment & Selection Process in Square Group
- Internal Source
- External Source
Square Group believes that current employees are the primary source of new hires for all but entry-level positions. Internal candidates are already familiar with the informal organization and have detailed information about its formal policies and procedures, whether for promotions or "lateral" job transfers. Promotions and transfers are usually decided by operations managers with little involvement from HR.
Job posting programs serve as an information service to assist an organization's employees in their career development efforts and in building an internal candidate pool. Job posting programs began in the early stages of affirmative action when organizations began posting job vacancies internally. The purpose of the job posting is to encourage employees to seek advancement and to delegate assistance to the HR department in filling internal positions and achieving the employee's personal goals.
When a vacancy cannot be filled internally, Square Group's HR department must look outside the organization for applicants. Walk-ins are some of the seekers who came to Square Group's HR department looking for a job; Enrollees are those who send a written application that both groups are normally asked to complete and fill out a blank application to determine their interests and abilities.
Training & Employee Development in Square Group
Serviceable application is kept in an active file Until an appropriate opening occurs or until an application is too old to be considered valid, usually six months.
Employee Relation in Square Group
Employee Safety
Employee Health
Employee Working Condition
Job Analysis
Work Activities
Education and Qualification
Experience
HR and Social Responsibilities in Square Group
Performance Management in Square Group
Previous management theories used to view performance appraisal as a stick that management introduced to beat people.
Purpose of Performance Appraisal in Square Group
Performance Appraisal Process
Approaches to measuring performance in Square
Experience Based
Job Design in Square Group
- Organizational Considerations for Job design
- Technological Considerations
- Employee Considerations
In connection with job design, efficiency in time, effort, labor costs and training should be done accordingly. In this context, task interdependence can be high or low depending on the product or service. Technical Constraints: Scarcity of machines are constraints which in turn lead to increase and decrease in production.
Skill Variation: Variation refers to using different skills and talents to complete a range of work tasks and activities. Autonomy: Autonomy refers to the freedom and independence to plan and schedule work and determine the procedures used to carry it out. Task Identity: Task identity means doing something from start to finish rather than just being a part of it.
Task Importance: This is the degree to which the job has a significant impact on the organization. Feedback: Feedback is the degree to which employees can tell how well they are doing based on information from the job.
Incentives in Square Group
Quality of work output (What was the quality of the product or service produced or served.
Chapter Five
Findings
Findings
8 percent of them are satisfied with this policy and practice, with 25 percent of them not satisfied with it. The survey shows that the respondents are not satisfied with the exciting lunch facility offered by the company. 33 percent of the respondents are very dissatisfied, 8 percent of them are dissatisfied and 8 percent of them are not satisfied with the facility, where only 25 percent are satisfied with the facility.
33 percent of them are not satisfied, and 25 percent of them are dissatisfied with the package in relation to their job responsibilities. Regarding the annual assessment of the company, the employees are actually not satisfied. Here, 17 percent of them are satisfied, but 33 percent of them are not satisfied with it.
To take the necessary steps and action, to increase employee satisfaction level and to repair the above problems, further research is needed for the company which will include the entire employees of Square Group of Companies to develop the effective and efficient policy, strategy, and action. Low in investments, innovative R & D is still a major weakness of Square Group of Companies.
Chapter Six
Recommendation, Conclusion and Reference
Recommendation
Based on the analysis with the organizational structure, I have seen that its span in supervision is too large. If the number was smaller, the efficiency and productivity of the organization could be increased. This process will stop contract employment policy because through contract employment the employee does not allow to get all the facilities and benefits from Square like other employees which leads to job satisfaction.
The interior design of the office needs to be changed to be able to compete with other national and multinational companies in this country and will motivate employees and retain qualified employees. Paperwork should be reduced and the computer skills of existing employees should be increased to get work done better and faster, which took longer before using modern technology. Ensure proper use of working time by increasing communication inside and outside the company.
The company should review the recruitment and selection policy for the executive level and also Further research is needed to find out the reason of their dissatisfaction which will be easy to solve Problems because the manager, non-executive and field forces are satisfied.
Conclusion
Publications
Websites
