AKTIFITAS PUBLIC RELATIONS DALAM MEMENUHI INFORMASI YANG
BERKAITAN DENGAN KELUHAN PELANGGAN (Studi pada Unit Public
Relations PT. Telkom Kandatel Jember)
Oleh: Sinta Ro’iyyati (00220331) Communication Science
Dibuat: 2007-01-26 , dengan 3 file(s).
Keywords: Aktifitas Public Relation, informasi, keluhan pelanggan
This research was held on PT. Telekomunikasi Indonesia Kandatel Jember, by due to explore PT. Telekomunikasi Indonesia Kandatel Jember’s Public Relations activity to fullfill customers information needed.
By descriptive qualitative methods, the subject of this research is gained by total sampling, and the object is only one person wich is PT. Telkom Kandatel Jember’s Public Relations. This research use observation, interview, and documentations technique, and use domain target analysis by X is way of Y correlation.