Employee retention in call centre industry.
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Results: The results of this study revealed that employee engagement is a by-product of employer-employee relations and the quality of the relationship is one of the most critical
While the compensation variable, supervisor support, and job satisfaction in explaining the employee retention variable amounted to 0.325 or about 32.5% and 67.5% was explained by other
Against this backdrop, this study seeks to examine the relationship that exists between employee satisfaction and the competitive advantage of virtual organisations in Lagos State,
THE MEDIATING ROLE OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR: A STUDY OF WORKPLACE SPIRITUALITY AND EMPLOYEE RETENTION IN INDIAN INDUSTRIES Lalatendu Kesari Jena, PhD Sajeet Pradhan, PhD
©ICBTS Copyright by Authors|The 2019 International Academic Multidisciplines Research Conference in Switzerland 299 WORK MOTIVATION AND EMPLOYEE COMMITMENT AFFECT ON EMPLOYEE
Keywords: Job Embeddedness, Organizational Commitment, Job Involvement, Job Satisfaction, Attrition, Employee engagement, Employee retention Table 1: Attrition rates in certain sectors
Sears Roebuck, the retailer, has found a high inverse correlation between customer satisfaction Internal service quality Employee commitment Employee retention Employee productivity
FACTORS THAT INFLUENCES EMPLOYEE RETENTION AT CCM CHEMICALS SDN BHD PASIR GUDANG WORKS NURUL ATIQAH BINTI ABD RASHID 2016565329 BACHELOR OF BUSINESS ADMINISTRATION WITH HONOURS