ISSN 2085-2576
VOL II-N O .l - MARET 2010
Penerapan eLearning S eb a g a i M edia Pem belajarun
D alam M en in g ka tka n M u tu Pendidikan
D e w i I r m a w a t iM erancang S istem htforttiasi W ebsite U ntuk
Database M onitoring Dan R eporting CDR
Hcnny Madora
P engem bangan A p lika si Berbasis Konsep S m a rt Classroom
Sebagai S a ra n a P en d u ku n g Intera ksi Pem belajarun
Hetty M eileni
S im u la si M ultim edia In te ra k tif U ntuk
M enunjang P em aham an M ahusiswu D alam K o m unikasi Visual
Maivi Kusnandar. Indra Satriadi, Sony Oktapriandi
P em an/aatan Wireless ApUcation Seb a g ai Perangkat
U ntuk M en ga kses Web Address
Sony Oktapriandi
P em bangunan Perangkat L u n a k M en g g u n a ka n Sistem Data Terdistrihusi
(S tudi Kasus: Sistem In fo rm a si A ka d em ik Politeknik N egeri Sriwijaya)
Z u l k a m a i n i
Resiko D an Pengam anan eC om m erce
Rid wan Effendi
W
Pengaruh F aktor In trin sik D an E kstrin sik Terhadap M otivasi He/ajar M ahasiswu
(S tudi Pada M ahasiswu Ju ru sun A dm inistrasi N iaga Politeknik N egeri Sriwijaya)
Heri Sctiawan
<
£
<
F aktor-F aktor Yang M em p eng a ru h i In vestasi
U ntuk M endorong P ertum huhan E ko n o m i
(Jurusan M unajemen Informatika Politeknik Negeri Sriwijaya)
M u h a m m a d N o v a lPentingnya K o m u n ikasi Verbal D alam Proses Pembelajaran
(Kajian P ersp ektif K o m u n ika si E fe k tif Pada Pembelajaran)
N i t a N o v i t aI S S N 2 0 8 5 - 2 5 7 6
J u r n a l M a n a j e m e n I n f o r m a t i k a
P o l i t e k n i k N e g e r i S r i w i j a y a
V o l . I L
N
o
.
1 — M a r e t 2 0 1 0
D A F T A R I S I
1.
Penerapan eLearning Sebagai M edia Pembelajaran Dalam M eningkatkan M utu Pendidikan
D c w i Ir m a w a ti
2.
M e r a n c a n g S i s t e m I n f o n n a s i W e b s i t e U n t u kD atabase M onitoring Dan Reporting CDR
H e n n y M a d n r a3.
P e n g c m b a n g a n A p l i k a s i B e r b a s i s K o n s e p S m a r t C l a s s r o o mSebagai Sarana Pendukung
/nteraksi Pembelajaran
H etty M eilcni
4.
Simulasi M ultimedia In tera ktif Untuk M enunjang Pemaham an M ahasiswa Dalam
Komunikasi Visual
M aivi K u snandar, Indra S atriad i, S on y O k tap rian d i
5.
Pemanfaatan Wireless Aplication Sebagai Perangkat Untuk M engakses Web Address
Sony O ktapriandi
6 .
Pentbangunan Perangkat Lunak M enggunakan S is tern D ata Terdistribusi
(Studi Kasus: Sistem Inforrnasi Akademik Politeknik Negeri Sriwijaya)
Z u lk arn aini
7.
Resiko Dan Pengamanan eCommerce
Kidwan Kffcndi
-V.
Pengaruh Faktor Intrinsik Dan Ekstrinsik Terha dap M otivasi B el ajar M ahasiswa
(Studi Pada M ahasiswa Jurusan Administrasi Niaga Politeknik N egeri Sriwijaya)
Heri Setiaw an
P .
Faktor-Faktor Yang M em pengaruhi Investasi Untuk M endorong Pertumbuhan Ekonomi
(Jurusan M anajemen Informatika Politeknik Negeri Sriwijaya)
M uham m ad N oval
1 0 .
Pentingnya Komunikasi Verbal Dalam Proses Pembelajaran
(Kajian P erspektif Kom unikasi E fek tif Pada Pembelajaran)
Nita Novita
1-12
1 3 - 1 7
1 8 - 2 2
2 3 - 2 7
2 8 - 3 5
3 6 - 4 1
4 2 - 4 6
4 7 - 5 3
5 4 - 5 6
Manajemen Informatika, Vol. II, No. I, M aret 2010
I S S N : 2 0 8 5 - 2 5 7 6R E S I K O
D A N P E N G A M A N A N e C O M M E R C E
R i d w a n E f f e n d i
S t a f P e n g a j a r J u r u s a n M a n a j e m e n I n f o r m a t i k a P o l i t e k n i k N e g e r i S r i w i j a y a
J a l a n S r i j a y a N e g a r a B u k i t B e s a r - P a l e m b a n g 3 0 1 3 9
e - m a i l : r i d w a n e f f e n d i _ m i @ p o l s r i . a c . i d
A B S T R A K
Artikel ilmiah ini, akan memberikan gam baran tentang apakafi resiko dan bagaim ana pengam anan dalam
electronic commerce (eCommerce). eCommerce merupakan salu sel dinamis teknologi, aplikasi dan proses
bisnisyang menghubungkan perusahaan, konsumen. dan komunitas lertenlu m elalui transaksi elektronik dan
perdagangan barang, pelayanan, dan inform as i ya n g dilakukan secara elektronik. M eskipun eCommerce
merupakan sistem ya n g menguntungkan karena dapat mengurangi biaya transaksi bisnis dan dapat
memperbaiki kualitas pelayanan kepada pelanggan, namun sislem eCommerce ini beserta semua
infrastruktur pendukungnya mudah sekali disalahgunakan oleh pihak-pihak y a n g tidak bertanggung jawab,
dan b isa ju g a terkena kesalahan-kesalahan ya n g mungkin timbul melalui berbagai cara. Kerusakan hebat
bisa terjadi pada semua elemen ya n g berkaitan dcngan sistem ini baik itu dalam sislem perdagangan
komersial, institusi financial, service provider, bahkan konsumen sekalipun Harus diakui, sesuatu yang
dibuat oleh manusia itu memang tidak a d a ya n g sempurna. Untuk itu perlu dikaji pengam anannya.
Kota K unci: eCommerce, Resiko. Pengamanan.
PENDAHULUAN
S c b u a h s i t u s i n t e r n e t (
website)
s e c a r a o t o m a t i s d a p a t m e m b a w a s e b u a h p e r u s a h a a n k ep a s a r g l o b a l , t e t a p i t i d a k d a p a t d c n g a n m u d a h
m e r e a l i s a s i k a n a t a u m e n g k o n d u s i f k a n b i s n i s
p e r u s a h a a n i t u m e n j a d i s e b u a h b i s n i s i n t c m a s i o n a l .
K a r e n a b a n y a k s e k a l i f a k t o r y a n g m c m p e n g a r u h i ,
b e r h a s i l t i d a k n y a s e b u a h b i s n i s i n t c m a s i o n a l .
B u d a y a . s i s t e m b i s n i s , d a n i n f r a s t r u k t u r y a n g
b c r b e d a - b e d a d i m a s i n g - m a s i n g n e g a r a m e m b u a t
m a s a l a h p e m a s a r a n , p e n j u a l a n , d a n p c r k e m b a n g a n
h u b u n g a n b i s n i s m e n j a d i s e m a k i n k o m p l e k s .
K c k u a t a n i n t e r n e t u n t u k m e n i n g k a t k a n
p e r d a g a n g a n g l o b a l s u d a h t i d a k b i s a d i p u n g k i r i
l a g i .
D u n i a s e m a k i n c a n g g i h . T e k n o l o g i s e m a k i n
b e r k e m b a n g . P e r k e m b a n g a n t e r s e b u t s c c a r a
l a n g s u n g m a u p u n t i d a k l a n g s u n g m c m p e n g a r u h i
s i s t e m p e r d a g a n g a n , t r a n s a k s i , d a n p e r e d a r a n u a n g
m a n u s i a s e l a m a i n i . S c b e l u m n y a , t r a n s a k s i s e c a r a
t r a d i s i o n a l d i l a k u k a n d a n t a n g a n k e t a n g a n s e c a r a
l a n g s u n g , a n t a r a p c m b e l i d a n p e n j u a l b c r t a t a p
m u k a , m e l a k u k a n p e r s c t u j u a n , d a n a k h i m y a t e r j a d i
k e s e p a k a t a n . N a m u n k i n i , d c n g a n a d a n y a
k e c a n g g i h a n t e k n o l o g i k o m p u t e r , s e m u a
k c t e r b a t a s a n s a r a n a , j a r a k , d a n w a k t u t r a n s a k s i
d a p a t t e r a t a s i d c n g a n m u d a h . H a n y a d c n g a n k l i k
s a j a K i t a b i s a m e n d a p a t k a n b a r a n g y a n g
d i i n g i n k a n . b i s a m e n g e t a h u i a p a s a j a y a n g k i t a
i n g i n k a n , d a n d a p a t m e l a k u k a n t r a n s a k s i d c n g a n
s i a p a s a j a t a n p a d i b a t a s i o l e h w a k t u d a n j a r a k .
K c m u d a h a n i n i l a h y a n g m e r u p a k a n f a k t o r u t a m a
b e r k e m b a n g n y a
electronic
commerce,
y a n g s e l a n j u t n y a l e b i h p o p u l c r d i t u l i seCommerce.
eCommerce
m e n g g a m b a r k a n c a k u p a n y a n g l u a s m c n g c n a i t e k n o l o g i , p r o s e s d a n p r a k t e k y a n gd a p a t m e l a k u k a n t r a n s a k s i b i s n i s t a n p a
m e n g g u n a k a n k c r t a s s e b a g a i s a r a n a m e k a n i s m e
t r a n s a k s i . H a l i n i b i s a d i l a k u k a n d c n g a n b e r b a g a i
c a r a s e p e r t i m e l a l u i
e-m ail
,electronic data
interchange (EDI),
a t a u b i s a j u g a m e l a l u iW orld
Wide Web.
cCommerce
i n i j u g a m c l i p u t i t r a n s a k s i d i d a l a m d a n d i a n t a r a s e k t o r b i s n i s y a n g k h u s u sd a n u m u m , s e r t a s i s t e m y a n g m e l i b a t k a n
k o m u n i t a s d a l a m n e g e r i m a u p u n i n t c m a s i o n a l .
D a l a m d u n i a m o d e r n i n i ,
eCom m erce
t e l a h m e m b e r i k a n p e n g a r u h y a n g b e s a r t e r h a d a pp c r t u m b u h a n t a t a s o s i a l d a n e k o n o m i m a s y a r a k a t .
eCommerce
t e l a h m e n j a d i b a g i a n y a n g p e r i l i n g d a r i s e k t o r b i s n i s k h u s u s d a n u m u m . H a l i n im e m a n g d i a k u i k a r e n a d e n g a n a d a n y a
eCommerce
i n i , b i a y a o p e r a s i o n a l b i s a d i k u r a n g i a g a r b i s ab e r s a i n g d a n b c r j u a n g d e n g a n s e m a k i n b a n y a k n y a
p e r m i n t a a n y a n g m e n g h a r u s k a n p e l a y a n a n y a n g
c c p a t d a n a k u r a t . I n i m e r u p a k a n g e j a l a
p e r k e m b a n g a n i n f o r m a s i s o s i a l y a n g b e r t a m b a h
p c s a t . ( R a h a r j o . 1 9 9 8 ) .
K c n y a t a a n n y a ,
eCommerce
t i d a k h a n y a m e n j a d i m e k a n i s m e y a n g t e p a t d a n m e m b u t u h k a nb i a y a y a n g m u r a h u n t u k d i t e r a p k a n , t e t a p i j u g a
a k a n m e n j a d i s e b u a h s i s t e m s o s i a l y a n g d a p a t
d i t c r i m a d a n d a p a t d i h a r a p k a n u n t u k d i g u n ; ! < a n .
eCommerce
d e m i k i a n g e n c a r d i b i c a r a k a n d i m a n a - m a n a . K e b u t u h a n a k a n p e n g e t a h u a n g l o b a l t e n t a n geCommerce
m e n j a d i m e n a r i k d a n p e n t i n g b a g i p e m u l a y a n g b e r k e i n g i n a n u n t u k t e r j u n d a nm e n g g e l u t i b i d a n g i n i .
M e m a n g a r t i k e l i l m i a h i n i t i d a k d i a r a h k a n
u n t u k m e m b e r i k a n g a m b a r a n l e n g k a p t e n t a n g
eCommerce.
T u l i s a n i n i l e b i h d i a r a h k a n u n t u k m e m b e r i k a n g a m b a r a n s c c a r a u m u m , r e s i k o t p as a j a y a n g a d a d a n b a g a i m a n a p e n g a m a n a n
eCommerce.
M anajem en Informatika, Vol. II, No. I, M aret 2010
I S S N : 2 0 8 5 - 2 5 7 6Pe r m a s a l a h a n d a l a m a r t i k e l i l m i a h i n i a d a l a h , a p a k a h r e s i k o d a n b a g a i m a n a p e n g a m a n a n
d a l a m
electronic commerce
'? .T u j u a n p e n u l i s a n a r t i k e l i l m i a h i n i a d a l a h
m e m b e r i k a n g a m b a r a n t e r h a d a p r e s i k o
e C o
mm erce
d a n m e m b c r i k a n p e t u n j u k p e n g a m a n a neCommerce.
M a n f a a t p e n u l i s a n a r t i k e l i l m i a h i n i a d a l a h
m e n y u m b a n g k a n p e n g e t a h u a n s e k i l a s t e n t a n g
eCom m erce
y a n g b e r k e m b a n g p e s a t d i d a l a m m a s y a r a k a t .D a t a d i k u m p u l k a n d e n g a n m e l a k u k a n s t u d i
p e r p u s t a k a a n , y a i t u m e n g g a l i d a n m e n e l u s u r i
p e n g e t a h u a n m e l a l u i b u k u p e l a j a r a n , m a j a l a h d a n
m e n j e l a j a h s i t u s i n t e r n e t , u n t u k m c m b a h a s k a j i a n
i l m i a h i n i .
T IN JA U A N P U ST A K A
Electronic
commerce
(eCommerce
) m e r u p a k a n s a t u s e t d i n a m i s t e k n o l o g i , a p l i k a s i d a np r o s e s b i s n i s y a n g m e n g h u b u n g k a n p e r u s a h a a n ,
k o n s u m e n , d a n k o i n u n i t a s t e r t e n t u m e l a l u i
t r a n s a k s i e l e k t r o n i k d a n p e r d a g a n g a n b a r a n g ,
p e l a y a n a n , d a n i n f o r m a s i y a n g d i l a k u k a n s e c a r a
e l e k t r o n i k . ( P u r b o d a n W a h y u d i , 2 0 0 0 )
eCommerce
m e n g g a m b a r k a n c a k u p a n y a n g l u a s m e n g e n a i t e k n o l o g i , p r o s e s , d a n p r a k t e k y a n gd a p a t m e l a k u k a n t r a n s a k s i b i s n i s t a n p a
m e n g g u n a k a n k e r t a s s e b a g a i s a r a n a m e k a n i s m e
t r a n s a k s i . H a l i n i b i s a d i l a k u k a n d e n g a n b e r b a g a i
c a r a s e p e r t i m e l a l u i
e-mail, Electronic Data
Interchange
( E D I ) , a t a u b i s a j u g a m e l a l u iWorld
Wide Web
( s i t u s d i i n t e r n e t ) .Electronic Commerce
i n i j u g a m e l i p u t i t r a n s a k s i d i d a l a m d a n d i a n t a r as e k t o r b i s n i s y a n g k h u s u s
(private)
d a n u m u m(public),
s e r t a s i s t e m y a n g m e l i b a t k a n k o m u n i t a s d a l a m n e g e r i m a u p u n i n t e m a s i o n a l .D a l a m d u n i a m o d e m i n i ,
eCcommerce
t e l a l i m e m b e r i k a n p e n g a r u h y a n g b e s a r t e r h a d a pp e r t u m b u h a n t a t a s o s i a l d a n e k o n o m i m a s y a r a k a t .
cC om m erce
t e l a h m e n j a d i b a g i a n y a n g p e n t i n g d a r i s e k t o r b i s n i s k h u s u s (private
) d a n u m u m(public).
K e b e r a d a a ncCommerce
i n i , d a p a t m e n g u r a n g i b i a y a o p e r a s i o n a l a g a r b i s a b e r s a i n gd a n b c r j u a n g d a l a m s i t u a s i y a n g m e n g h a n i s k a n
p e l a y a n a n y a n g e e p a t d a n a k u r a t . H a l i n i
m e r u p a k a n g e j a l a p e r k e m b a n g a n i n f o r m a s i s o s i a l
y a n g b e r t a m b a h p e s a t .
cCommerce
t i d a k h a n y a r a e j a d i m e k a n i s m e y a n g t e p a t d a n m e m b u t u h k a nb i a y a y a n g m u r a h u n t u k d i t e r a p k a n , t e t a p i j u g a
a k a n m e n j a d i s e b u a h s i s t e m s o s i a l y a n g d a p a t
d i t e r i m a d a n b e r m a n f a a t .
J e n i s
E lectronic C om m erce
S e c a r a u m u m k i t a b i s a m e n g k l a s i f i k a s i k a n
eCom m erce
m e n j a d i 2 ( d u a ) j e n i s y a i t u .Business
to Business
d a nBusiness to Consumer.
Business
to
Business,
k a r a k t e r i s t i k n y a a d a l a h : ( P u r b o d a n W a h y u d i , 2 0 0 0 ) , p c r t a m atrading partners
y a n g s u d a h s a l i n g m e n g e t a h u i d i a n t a r a m e r e k a s u d a h t e r j a l i n h u b u n g a n y a n gb e r l a n g s u n g c u k u p l a m a . P e r t u k a r a n i n f o r m a s i
h a n y a b e r l a n g s u n g d i a n t a r a m e r e k a d a n k a r e n a
s u d a h s a n g a t m e n g e n a i , m a k a p e r t u k a r a n i n f o r m a s i
t e r s e b u t d i l a k u k a n a t a s d a s a r k e b u t u h a n d a n
k e p e r c a y a a n . K e d u a , p e r t u k a r a n d a t a d i l a k u k a n
s e c a r a b e r u l a n g d a n b e r k a l a d e n g a n f o r m a t d a t a
y a n g t e l a h d i s e p a k a t i . J a d i j a s a y a n g d i g u n a k a n
a n t a r k e d u a s i s t e m t e r s e b u t s a m a d a n
m e n g g u n a k a n s t a n d a r y a n g s a m a p u l a . K e t i g a ,
S a l a l i s a t u p e l a k u t i d a k h a m s m c n u n g g u p a r t n e r
m e r e k a l a i n n y a u n t u k m e n g i r i m k a n d a t a . K e e m p a i ,
m o d e l y a n g u m u m d i g u n a k a n a d a
peer-to-peer
, d i m a n aprocessing intelligence
d a p a t d i d i s t r i b u s i k a n d i k e d u a p e l a k u b i s n i s .Business to Consumer
k a r a k t e r i s t i k n y a a d a l a h : ( P u r b o d a n W a h y u d i , 2 0 0 0 ) , p e r t a m a ,t e r b u k a u n t u k u m u m , d i m a n a i n f o r m a s i d i s e b a r k a n
s e c a r a u m u m p u l a . K e d u a , j a s a y a n g d i l a k u k a n
j u g a b e r s i f a t u m u m , s e h i n g g a m e k a n i s m e n y a d a p a t
d i g u n a k a n o l e h o r a n g b a n y a k . S e b a g a i e o n t o h ,
k a r e n a s i s t e m w e b s u d a h u m u m d i k a l a n g a n
m a s y a r a k a t m a k e s i s t e m y a n g d i g u n a k a n a d a l a h
s i s t e m w e b p u l a . K e t i g a , j a s a y a n g d i b e r i k a n
a d a l a h b e r d a s a r k a n p e m i n t a a n k o n s u m e n
b e r i n i s i a t i f . s e d a n g k a n p r o d u s e n h a r u s s i a p
m e m b e r i k a n r e s p o n t e r h a d a p i n i s i a t i f k o n s u m e n
t e r s e b u t . K e e m p a t , s e r i n g d i l a k u k a n s i s t e m
p e n d e k a t a n
client-server
, d i m a n a k o n s u m e n d i p i h a kclient
m e n g g u n a k a n s i s t e m y a n g m i n i m a l ( b e r b a s i s w e b ) d a n p c n y e d i a b a r a n g / j a s a(business
procedure)
b e r a d a p a d a p i h a k s e r v e r .K cgiatan
yan g
B crh ub un gan
dengan
eC om m erce
T e k n o l o g i s e m a k i n b e r k e m b a n g , s e h i n g g a
p e r k e m b a n g a n t e r s e b u t s e c a r a l a n g s u n g m a u p u n
t i d a k l a n g s u n g m e m p e n g a r u h i s i s t e m p e r d a g a n g a n
d a n t r a n s a k s i s e l a m a i n i S e b e l u m n y a , t r a n s a k s i
s e c a r a t r a d i s i o n a l d i l a k u k a n d a n t a n g a n k c t a n g a n
s e c a r a l a n g s u n g , a n t a r a p c m b e l i d a n p e n j u a l
b e r t a t a p m u k a , m e l a k u k a n p e r s e t u j u a n , d a n
a k h i m y a t e r j a d i k e s e p a k a t a n . N a m u n k i n i , d e n g a n
a d a n y a k e c a n g g i h a n t e k n o l o g i k o m p u t e r . s e m u a
k e t e r b a t a s a n s a r a n a , j a r a k , d a n w a k t u t r a n s a k s i
d a p a t t e r a t a s i d e n g a n n i u d a h . H a n y a d e n g a n k l i k
s a j a k i t a b i s a m e n d a p a t k a n b a r a n g y a n g
d i i n g i n k a n , b i s a m e n g e t a h u i a p a s a j a y a n g k i t a
i n g i n k a n , d a n d a p a t m e l a k u k a n t r a n s a k s i d e n g a n
s i a p a s a j a t a n p a d i b a t a s i o l e h w a k t u d a n j a r a k .
K e m u d a h a n i n i l a h y a n g m e n j a d i f a k t o r u t a m a
b e r k e m b a n g n y a
eCommerce.
B a n y a k s e k a l i y a n g b i s a d i l a k u k a n m e l a l u i
eCommerce.
N a m u n p a d a u m u m n y a o r a n g m e n g a n g g a peCommerce
s e b a g a i k c g i a t a n s e p e r t i k i t a m e m b e l i s e b u a l i b u k u d i t o k oonline.
eCommerce
l e b i h l u a s d a r i d a r i h a ! i t u , k e t e p a t a n . k e m u d a h a n , d a n k e c e p a t a n m e n j a d i c i r i k c g i a t a ncCommerce.
Manajemen Informatika, Vol. II. No. I, M arel 2010
I S S N : 2 0 8 5 - 2 5 7 6H a l - h a l b i s a d i l a k u k a n d i d a l a m
eCommerce,
a n t a r a l a i n : ( A n d r i a n a , 2 0 0 3 ) pe r i a m a , p e r d a g a n g a n o n l i n e m e l a l u iw orld wide
web (personal computer)
m c r u p a k a n c o n t o h y a n g p a l i n g g a m p a n g d a n u m u m d i k e t a h u i o r a n g .K e d u a . t r a n s a k s i
online
b i s n i s a n t a r p e r u s a h a a n . K e t i g a , i n t e r n e t b a n k y a n g s a a t i n i s e d a n gb e r k e m b a n g d i I n d o n e s i a d i m a n a k i t a d a p a t
m e m e r i k s a l e w a t i n t e r n e t b e r a p a s a l d o k i t a ,
m e n g g a n t i n o m o r P I N A T M k i t a , t r a n s f e r a n t a r
r e k c n i n g , d a n b e r b a g a i m a c a m k e m u d a h a n s i s t e m
p e m b a y a r a n t a g i h a n l a i n n y a . S e m u a i t u
d i k c n i b a n g k a n t i d a k l a i n h a n y a u n t u k
m e m u d a h k a n n t a n u s i a d a l a m m e n j a l a n k a n
a k t i v i t a s s e h a r i - h a r i n y a y a n g s e m a k i n p a d a t d a n
s i b u k . K e e m p a t , t e l e v i s i i n t e r a k t i f d i m a n a m e l a l u i
t e l e v i s i k i t a b i s a m e l i h a t d a f t a r a c a r a s c c a r a
i n t e r a k t i f I n t e r n e t l e w a t I V . d a n a k s e s
web
l e w a t T V y a n g b e r k e m b a n g p e s a t d i l i r o p a . K e e m p a t .WAP
( Wireless Application Protocol
) , m e l a l u i H a n d p h o n e k i t a d a p a t m e l a k u k a n s e g a l a m a c a mt r a n s a k s i k i t a i n g i n k a n . M u l a i d a r i p c n i b e l i a n t i k c t
p e s a w a t t c r b a n g , m c m e s a n m a k a n a n d i r e s t o r a n
d a n s e b a g a i n y a . S e m u a i t u d i l a k u k a n h a n y a d a l a m
s e k e j a p d a n t i d a k m e n g h a r u s k a n k i t a d u d u k d i
d e p a n k o i n p u t e r y a n g t e r h u b u n g d e n g a n I n t e r n e t .
B i s a - b i s a , b e r d a s a r k a n f a k t a y a n g m e n u n j u k k a n
b a l n v a p e n e t r a s i
Personal Computer
( P C ) y a n g t e r h u b u n g k e i n t e r n e t m a s i h k e c i l d a n b i a y a y a n gd i b u t u b k a n m a s i h r e l a t i f l e b i h n i a h a l , n i a k a
t e l c p o n s e l u l a r a k a n m e n j a d i s a r a n a s i s t e m b e l a n j a
o n l i n e y a n g r e l a t i f l e b i h m u r a h d a n e f i s i e n j i k a
d i b a n d i n g k a n d e n g a n P C .
PEMBAHASAN
Resiko
eCommerce
D a r i s e g i p a n d a n g a n b i s n i s r e s i k o y a n g
d a p a t t i m b u l t e r d i r i a t a s : P e r t a m a , k e h i l a n g a n s e g i
f i n a n s i a l s e c a r a l a n g s u n g k a r e n a k e c u r a n g a n .
S e s e o r a n g a t a u s e o r a n g p e n i p u y a n g b e r a s a l d a r i
d a l a m a t a u d a r i l u a r m e n t r a n s f e r s e j u m l a h u a n g
d a r i r e k c n i n g y a n g s a t u k e r e k c n i n g y a n g l a i n n y a
a t a u d i a t e l a h m e n g h a n c u r k a n , m e n g a n t i s e m u a
d a t a f i n a n s i a l y a n g a d a . K e d u a , p e n c u r i a n
i n f o r m a s i r a h a s i a y a n g b e r h a r g a . P a d a u m u i n n y a
b a n y a k o r g a n i s a s i m a u p u n l e m b a g a - l e m b a g a y a n g
m e n y i m p a n d a t a r a h a s i a y a n g s a n g a t p e n t i n g b a g i
k c l a n g s u n g a n h i d u p m e r e k a . M i s a l n y a ,
k e p e i n i l i k a n t e k n o l o g i a t a u i n f o r m a s i p e m a s a r a n
m a u p u n i n f o r m a s i y a n g b e r h u b u n g a n d e n g a n
k e p e n t i n g a n k o n s u m e n / c V / t v t f m e r e k a . G a n g g u a n
y a n g t i m b u l b i s a m e n y i n g k a p s e m u a i n f o r m a s i
r a h a s i a t e r s c b u t k e p a d a p i h a k - p i h a k y a n g t i d a k
b c r h a k d a n d a p a t m e n g a k i b a t k a n k e r u g i a n y a n g
b e s a r b a g i s i k o r b a n . K e t i g a , k e h i l a n g a n
k e s e m p a t a n b i s n i s k a r e n a g a n g g u a n p e l a y a n a n .
B e r g a n t u n g p a d a p e l a y a n a n e l e k t o n i k d a p a t
m e n g a k i b a t k a n g a n g g u a n s e l a m a p c r i o d e w a k t u
y a n g t i d a k d a p a t d i p e r k i r a k a n . K e s a l a h a n i n i
b e r s i f a t k e s a l a h a n y a n g n o n t e k n i s . s e p e r t i a l i r a n
l i s t r i k t i b a - t i b a p a d a m . a t a u j e n i s g a n g g u a n t a k
t e r d u g a l a i n n y a . K e e m p a t . p c n g g u n a a n a k s e s k e
s u m b e r o l e h p i h a k y a n g t i d a k b c r h a k . P i h a k l u a r
m e n d a p a t k a n a k s e s y a n g s e b e n a m y a b u k a n
m e n j a d i h a k n y a d a n d i a g u n a k a n h a l i t u u n t u k
k e p e n t i n g a n p r i b a d i . M i s a l n y a , s e o r a n g
hacker
y a n g b e r h a s i l m c m b o b o l s c b u a h s i s t e m p e r b a n k a n .S e t e l a h i t u , d e n g a n s e e n a k n y a s e n d i r i d i a
m e m i n d a h k a n s e j u m l a h r e k e n i n g o r a n g l a i n k c
d a l a m r e k c n i n g n y a s e n d i r i . K e l i m a , k e h i l a n g a n
k e p e r c a y a a n d a r i p a r a k o n s u m e n . K e p c r c a y a a n
k o n s u m e n t e r h a d a p s e b u a h p e r u s a h a a n /
l e m b a g a / i n s t i t u s i t c r t e n t u d a p a t h i l a n g k a r e n a
b e r b a g a i m a c a m f a k t o r , s e p e r t i u s a h a y a n g
d i l a k u k a n d e n g a n s e n g a j a o l e h p i h a k l a i n y a n g
b e r u s a h a m e n j a t u h k a n k e s a l a h a n - k e s a l a h a n f a t a l
y a n g d i l a k u k a n o l e h p e r u s a h a a n i t u y a n g
m e n g a k i b a t k a n k e p e r c a y a a n k o n s u m e n b e r k u r a n g .
K e e n a m , K e r u g i a n - k e r u g i a n y a n g t i d a k t e r d u g a .
G a n g g u a n t e r h a d a p t r a n s a k s i b i s n i s , y a n g d i s c -
b a b k a n o l e h g a n g g u a n d a r i l u a r y a n g d i l a k u k a n
d e n g a n s e n g a j a , k e t i d a k j u j u r a n , p r a k t e k b i s n i s
y a n g t i d a k b e n a r , k e s a l a h a n f a k t o r m a n u s i a , a t a u
k e s a - l a h a n s i s t e m e l e k t r o n i k , m e n g a k i b a t k a n
k e r u g i a n t r a n s a k s i b i s n i s y a n g t i d a k b i s a
d i h i n d a r k a n . T e r u t a m a d a r i s e g i f i n a n s i a l , s e b a g a i
c o n t o h n y a , k o n f i r m a s i s e b u a h t r a n s a k s i t i d a k
d i t e r i m a d e n g a n b a i k s e p e r t i s e b a g a i m a n a
m e s t i n y a . K e h i l a n g a n k e s e m p a t a n b i s n i s ,
h i l a n g n y a k r e d i b i l i t a s d a n r c p u t a s i , d a n k e r u g i a n
b i a y a y a n g b e s a r m c r u p a k a n r e s i k o y a n g s e w a k t u -
w a k t u b i s a s a j a t e r j a d i , n a m u n k i t a h a r u s s i a p - s i a p
m e n g a n t i s i p a s i a t a u m e n c e g a h n y a .
Pengam anan
eCom m erce
S i s t e m P e n g a m a n a n
eCommerce
m e m i l i k i c m p a t m a c a m t u j u a n y a n g s a n g a t m e n d a s a r . y a i t u :p e r t a m a ,
confidentiality.
M c n j a m i n a p a k a h i n f o r m a s i y a n g d i k i r i m t e r s e b u t t i d a k d a p a t d i b u k aa t a u t i d a k d a p a t d i k e t a h u i o l e h o r a n g I a i n y a n g
t i d a k b e r h a k . M e m a n g , u n t u k d a t a y a n g t c r a n i a t
p e n t i n g , d i b u t u b k a n s e k a l i t i n g k a t k c r a h a s i a a n
y a n g t i n g g i , y a n g h a n y a b i s a d i a k s e s o l e h o r a n g -
o r a n g t e r t e n t u s a j a ( o r a n g - o r a n g y a n g b e r h a k ) .
K e d u a , i n t c g r i t a s . M c n j a m i n k o n s i s t e n s i d a t a
t e r s e b u t a p a k a h d i a i t u m a s i h u t u h s e s u a i a s l i n y a
a t a u t i d a k v ( p a l s u a t a u t i d a k ) , s e h i n g g a u p a y a
o r a n g - o r a n g y a n g t i d a k b e r t a n g g u n g j a w a b u n t u k
m e l a k u k a n p e n d u p l i k a t a n d a n p e r o s a k a n d a t a b i s a
d i h i n d a r i . K e e m p a t . p e n g g g u n a a n . M c n j a m i n
p e n g g u n a y a n g s a h a g a r b i s a m e n g a k s e s i n f o r m a s i
d a n s u m b e r m i l i k n y a s e n d i r i . J a d i t u j u a n n y a
a d a l a h u n t u k m e m a s t i k a n b a h w a o r a n g - o r a n g y a n g
m e m a n g b c r h a k t i d a k d i t o l a k u n t u k m e n g a k s e s
i n f o r m a s i y a n g m e m a n g m e n j a d i h a k n y a . K e l i m a ,
I c g i t i m a s i P e n g g u n a . M c n j a m i n k e p a s t i a n b a h w a
s u m b e r t i d a k d i g u n a k a n ( i n f o r m a s i t i d a k d i a k s e s )
M anajem en Informatika, Vol. II, No. I, M aret 2010
I S S N : 2 0 8 5 - 2 5 7 6o le h o r a n g - o r a n g y a n g t i d a k b e r t a n g g u n g j a w a b ( o r a n g - o r a n g y a n g t i d a k b e r h a k ) .
P a d a p e n e r a p a n t e k n o l o g i y a n g s e b e n a r n y a ,
b i d a n g - b i d a n g u t a m a y a n g d i g u n a k a n u n t u k
m e n c a p a i t u j u a n - t u j u a n t a d i a d a l a h s i s t e m
k e a m a n a n k o m u n i k a s i (
communications security)
d a n k e a m a n a n k o r n p u t e r (computer security).
K e a m a n a n k o m u n i k a s i m e r u p a k a n p e r l i n d u n g a nt e r h a d a p i n f o r m a s i k e t i k a d i a d i k i r i m d a r i s e b u a h
s i s t e m k e s i s t e m l a i n n y a . K e a m a n a n k o r n p u t e r
a d a l a h p e r l i n d u n g a n t e r h a d a p s i s t e m i n f o r m a s i
k o r n p u t e r i t u s e n d i r i , s e p e r t i k e a m a n a n p a d a
p e r a n g k a t l u n a k s i s t e m o p e r a s i k o r n p u t e r d a n
k e a m a n a n t e r h a d a p p e r a n g k a t l u n a k m a n a j e m e n
d a t a b a s e k o r n p u t e r .
N a m u n d u a k a t e g o r i k e a m a n a n t e r s e b u t
h a r u s b i s a d i g a b u n g k a n d e n g a n f a k t o r k e a m a n a n
l a i n n y a d a n k i t a t i d a k b o l e h n i e n g a b a i k a n n y a .
M e n u r u t J o g i a n t o H . M . , d a l a m b u k u n y a
P e n g e n a l a n K o r n p u t e r , a d a b e b e r a p a f a k t o r
p e n g a m a n a n y a n g p e r l u d i p e r h a t i k a n , s e p e r t i :
p e r t a m a , k e a m a n a n s e c a r a f i s i k . K e a m a n a n s i s t e m
f i s i k d i s e k i t a r k i t a , s e p e r t i p e n g a m a n a n o l e h
p e n j a g a k e a m a n a n , p i n t u y a n g t e r k u n c i , s i s t e m
k o n t r o l f i s i k l a i n n y a , d a n s e b a g a i n y a . K e d u a ,
k e a m a n a n P e r s o n a l . S i s t e m k e a m a n a n i n i m e l i p u t i
k e p r i b a d i a n o r a n g - o r a n g y a n g m e n g o p c r a s i k a n
a t a u m e m i l i k i h u b u n g a n l a n g s u n g d e n g a n s i s t e m
t e r s e b u t . D a l a m h a l i n i k e s a d a r a n p r i b a d i o r a n g
y a n g b e r s a n g k u t a n h a r u s t i n g g i . K e t i g a , k e a m a n a n
a d m i n i s t r a t i v e . K e a m a n a n p a d a b i d a n g t e r s e b u t
a d a l a h m e n g a d a k a n k o n t r o l t e r h a d a p p e r a n g k a t -
p e r a n g k a t l u n a k y a n g d i p a k a i , m e n g e c e k k e m b a l i
s e m u a k e j a d i a n - k e j a d i a n y a n g t e l a h d i p e r i k s a
s e b e l u m n y a , d a n s e b a g a i n y a . K e o m p a t , k e a m a n a n
m e d i a y a n g d i g u n a k a n . M e d i a
security
m e l i p u t i p e n g o n t r o l a n t e r h a d a p m e d i a p c n y i m p a n a n y a n ga d a d a n m c n j a m i n b a h w a m e d i a p e n y i m p a n a n
y a n g m e n g a n d u n g i n f o r m a s i s e n s i t i f t e r s e b u t t i d a k
m u d a h h i l a n g b e g i t u s a j a .
D a l a m m c m b a n g u n s e b u a h j a r i n g a n
k o r n p u t e r ( s e b u a h s i s t e m ) y a n g a m a n , m a k a k i t a
j u g a h a r u s m e m p e l a j a r i b e r b a g a i m a c a m b e n t u k
A n c a m a n y a n g m u n g k i n t i m b u l . S e m u a n y a h a r u s
d i k e t a h u i d a n d i p e l a j a r i d e n g a n s e b a i k - b a i k n y a
a g a r s e g a l a i n v e s t a s i d a n s u m b e r d a y a i n f o r m a s i
y a n g d i m i l i k i d a p a t d i l i n d u n g i a t a u d i a m a n k a n
s e c a r a e f e k t i f d a n e f i s i e n . A d a b e b e r a p a m a c a m
b e n t u k a n c a m a n y a n g b i s a s a j a m e n g g a n g g u a t a u
b a h k a n m e m b a h a y a k a n s i s t e m i n f o r m a s i k i t a ,
a n t a r a l a i n : p e r t a m a , p c n e t r a s i k e S i s t e m . O r a n g -
o r a n g y a n g t i d a k b e r h a k , m e n d a p a t k a n a k s e s k e
s i s t e m k o r n p u t e r d a n d i p e r b o l c h k a n m e l a k u k a n
s e g a l a s e s u a t a u s e s u a i d e n g a n k e i n g i n a n n y a ,
s e p e r t i m e m o d i f i k a s i f i l e - f i l e , m e n c u r i i n f o r m a s i
p e n t i n g , d a n p e n g g u n a a n s u m b e r - s u m b e r a t a u
a p l i k a s i - a p l i k a s i b e r h a r g a l a i n n y a y a n g t e r d a p a t
d a l a m s i s t e m t e r s e b u t . f 3 e n t u k - b e n t u k p e n e t r a s i i n i
b e r m a c a m - m a c a m . A d a p e n y u s u p y a n g d c n g a n
s e g a l a u p a y a a g a r t a m p a k s e p e r t i u s e r y a n g s a h ,
m e l a k u k a n s e s u a t u d a n m a s u k k e s e b u a h s i s t e m
s e p e r t i l a y a k n y a u s e r - u s e r y a n g b e r h a k l a i n n y a .
A d a p u l a y a n g b e r u p a p e n g e k s p l o i t a s i a n s i s t e m
y a n g d i a k i b a t k a n k a r e n a m e m a n g s i s t e m i t u I e m a i l ,
c o n t o h m u d a h n y a a d a l a h s e s e o r a n g y a n g b c i h a s i l
m e m o t o n g
(bypass)
p r o s e d u r u n t u k m a s u k . K e d u a , p e n y a l a h g u n a a n w c w e n a n g . A n c a m a n b i s ? s a j ab e r u p a p e l a n g g a r a n a t a u p e n y a l a h g u n a a n
w e w e n a n g l e g a l y a n g d i m i l i k i o l e h s e s e o r a n p , y a n g
b e r h a k . S e s e o r a n g y a n g b e r h a k m e n g a k s e s s e b u a h
s i s t e m u n t u k t u j u a n t e r t e n t u b i s a s a j a
m e n y a l a h g u n a k a n w c w e n a n g n y a u n t u k m e m a s u k i
s i s t e m l a i n y a n g b u k a n m e n j a d i h a k n y a . K e t i g a ,
p l a n t i n g . G a m b a r a n n y a a d a l a h s c b a g a i b c i i k u t ,
b i s a s a j a s e s e o r a n g y a n g b e m i a t m e l a k u k a n
s e r a n g a n k c d a l a m s e b u a h s i s t e m t i d a k
d i l a k u k a n n y a s e c a r a l a n g s u n g . n a m u n s e i a n g a n
y a n g a k a n d i l a k u k a n b e n i p a s e r a n g a n d i m a s a
y a n g a k a n d a t a n g . S e c a r a d i a m - d i a m d i a
m e m a s u k k a n s e s u a t u k e d a l a m s e s u a t u y a n g t e l a h
d i a n g g a p l e g a l o l e h s e b u a h s i s t e m , n a m u n d i m a s a
y a n g a k a n d a t a n g s e s u a t u y a n g s e b e n a r n y a t i d a k
l e g a l t e r s e b u t , y a n g s c c a r a d i a m - d i a m b e r s e m b u n y i
d i d a l a m h a l l a i n y a n g l e g a l i t u , m e l a k u k a n
s e r a n g a n u a n g m e n g e j u t k a n . C o n t o h n y a a d a l a h
Trojan Horse.
K e e m p a t , p e m a n t a u a n k o m u n i k a s i . T a n p a m e l a k u k a n p e n e t r a s i k e d a l a m s e b u a hs i s t e m k o r n p u t e r , p a r a p c n y e r a n g b i s a s a j a
m e m a n t a u a t a u m c m o n i t o r s e m u a i n f o r m a s i
r a h a s i a h a n y a d e n g a n m e l a k u k a n P c m a n u u a n
k o m u n i k a s i s c d e r h a n a d i s e b u a h t e m p n t p a d a
s e b u a h j a r i n g a n k o m u n i k a s i . K e i i m a ,
c o m m u n i c a t i o n t a m p e r i n g . T a n p a m e l a k u k a n
p e n e t r a s i , p a r a p e n y e r a n g j u g a b i s a m e l a k u k a n h a l -
h a l y a n g m e m b a h a y a k a n k c r a h a s i a a n i n f o r m a s i
k i t a . M i s a l n y a s a j a d e n g a n m e n g u b a h i n f o r m a s i
t r a n s a k s i d i t e n g a h j a l a n p a d a s e b u a h j a r i n g a n
k o m u n i k a s i . B i s a j u g a d e n g a n m c m b u a t s e b u a h
s i s t e m
server
g a d u n g a n y a n g m u n g k i n s a j a m e n i p u u s e r - u s e r t e r t e n t u s e h i n g g a m e r e k a d e n g a ns u k a r e l a m e m b e r i k a n s e m u a i n f o r m a s i r a h a s i a
y a n g d i m i l i k i n y a ( m i s a l n y a
username
d a npassw ord
m e r e k a ) . K e e n a m , m e n g h a l a n g i o r a n g l a i n . U s e r - u s e r b e r h a k , y a n g i n g i n m e m . i k s e si n f o r m a s i , s u m b e r d a n f a s i l i t a s - f a s i l i t a s l i o n n y a
b i s a s a j a d i h a l a n g - h a l a n g i d e n g a n s e n g a j a . i n i j u g a
m e r u p a k a n g a n g g u a n . S e b a g a i c o n t o h ,
p o rt
> n tu k m e n g a k s e s s e r v i c e t e r t e n t u d e n g a n : ; » r . a j ad i b e b a n i , s e h i n g g a s e r v i c e t e r l i a d a p u s e u i n
d i h a l a n g i a t a u b i s a j u g a d e n g a n m e m b a n j i r i
i n t e r n e t
address
d e n g a n p a k e t - p a k c t y a n g b e s a r . K e e n a m , p c n o l a k a n . P e n o l a k a n t e r h a d a p s e b u a ha k t i v i t a s t r a n s a k s i a t a u s e b u a h k o m u n i k a s i y a n g
t e r j a d i b i s a s a j a d i k a r e n a k a n s e s u a t u y a n g
b
r s i f e t s e n g a j a , k e c e l a k a a n , a t a u p u n k e s a l a h a n l e k n i sl a i n n y a . I n i j u g a m e r u p a k a n b e n t u k a n c a m a n y a n g
h a r u s d i p e l a j a r i d a n t i d a k b o l a l i d i r e m e k a n ! e g i t u
s a j a .
A d a b e b e r a p a h a l y a n g d a p a t d i l a l u k a n
d a l a m m e n g a m a n k a n s i s t e m K o r n p u t e r d a i ;
m
t e r nManajemen Informatika, Vol. II, No. I, M aret 2010
■■ ■ 1 11 - - -m .
ISSN: 20 85-2576
k o m u n i k a s i , y a i t u : pe r t a m a , m e n c e g a h m u n c u l n y a a n c a m a n d i a t a s s e b e l u m b e n a r - b e n a r t e r e a l i s a s i .
K e d u a , m e m i n i m a l i s a s i k a n k e m u n g k i n a n
l e r j a d i n y a a n c a m a n t e r s e b u t . K e t i g a , m e n g u r a n g i
a k i b a t y a n g t i m b u l k a r e n a a n c a m a n y a n g s u d a h
t e r e a l i s a s i .
P a d a s i s t e m k e a m a n k o m u n i k a s i d a n
k e a m a n a n k o m p u t c r , m c n u r u t O n n o W . P u r b o d a n
A a n g A r i f W a h y u d i d a l a m b u k u n y a M e n g e n a i
eCommerce,
a d a l i m a b e n t u k u t a m a j a s a P e n g a m a n a n , y a i t u a n t a r a l a i n : p e r t a m a ,a u t h e n t i c a t i o n s e r v i c e s . J a s a i n i m e m b e r i k a n
k e p a s t i a n i d e n t i t a s p e n g g u n a . K e t i k a s e s e o r a n g a d a
a t a u s e s u a t u m c n g k l i a m s e b u a h i d e n t i t a s t e r t e n t u ,
m a k a
authentication services
i n i y a n g m e m b e r i k a n k o n f i r m a s i b a h w a k l a i m t e r s e b u t a d a l a h s a h . A d ad u a m a c a m j e n i s a u t h e n t i c a t i o n s e r v i c e s y a i t u :
Entity
authentication
dan
Data
origin
authentication.
Entity authentication
< / / a n g g a p s e b a g a i p i n t u g e r b a n g y a n g d i g u n a k a n d a l a mr a n g k a m e n u n j u k a n s a h n y a i d e n t i t a s d a l a m s e b u a h
k o n i s i y a n g t e r j a d i .
pasw ord
a d a l a l i c o n t o h y a n g p a l i n g m u d a h d a l a m j e n i sauthentication services
i n i .Data origin authentication,
m e m b u t i k a n s a h a t a u t i d a k n y a i d e n t i t a s y a n g d i k l a i m t e r s e b u t ,m i s a l n y a d a l a m b e n t u k p e s a n t e r t u l i s . K e d u a ,
Access Control Services.
J a s a i n i b e r t u j u a n u n t u k m e l i n d u n g i s e m u a f a s i l i t a s d a n s u m b e r - s u m b e ry a n g a d a d a r i a k s e s - a k s e s y a n g t i d a k b e r h a k .
P e n g a k s e s a n t i d a k b e r h a k b i s a s a j a m c l i p u t i
p e n g g u n a a n y a n g t i d a k b e r h a k , p e m b o k a r a n
i n f o r m a s i r a h a s i a . p e m o d i f i k a s i a n , p e r u s a k a n d a n
p e m b c r i a n p e r i n t a h y a n g d i l a k u k a n o l e h a k s e s
i l e g a l .
Access control services
i n i m e r u p a k a n b a g i a n u t a m a y a n g m c l a k s a n a k a n s i s t e mauthorization
( o t o r i s a s i ) . K e d u a ,Confidentiality
Services.
J a s a i n i m e m b e r i k a n p e r l i n d u n g a n t e r h a d a p i n f o r m a s i y a n g b c r u s a h a d i s i n g k a p o l e ho r a n g l a i n y a n g t i d a k b e r h a k , y a n g b e r u s a h a u n t u k
m e n d a p a t k a n i n f o r m a s i t e r s e b u t s e c a r a u m u m
s e r v i s i n i b i s a d i g a m b a r k a n d a l a m b e n t u k u p a y a
u n t u k m e n y e m b u n y i k a n s e s u a t u y a n g b c r i s i
i n f o r m a s i b e r h a r g a . s e b a g a i c o n t o h n y a a d a l a h
e n k r i p s i . K e t i g a , D a t a
Integrity Service.
J a s a i n i b e r u p a p e r l i n d u n g a n t e r h a d a p a n c a m a n y a n g d a p a tm e n g u b a h d a t a i t e m s e a n d a i n y a i n i t e r j a d i d i d a l a m
security policy.
P e n g u b a h a n d a t a i n i b i s a s a j a m c l i p u t i p e n y i s i p a n d a t a , d a n m o d i f i k a s i d a t a .Data integrity services
i n i j u g a b e r f u n g s i u n t u k m e m b e r i k a n p e r l i n d u n g a n s e a n d a i n y a t e r j a d ip e m b u a t a n a t a u p e n g h a p u s a n d a t a i t e m t a n p a
m e l a u i o t i r i s a s i . K e e m p a t ,
Non-Repudiation
Services.
J a s a i n i s e c a r a f u n d a m e t a l b e r b e d a d e n g a n j e n i s - j e n i s j a s a p e n g a m a n a n l a i n n y a . J a s ai n i u t a m a n y a d i t u j u k a n u n t u k m e l i n d u n g i u s e r
m c l a w a n a n c a m a n y a n g b e r a s a l d a r i u s e r b e r h a k
l a i n n y a . A n c a m a n t e r s e b u t d a p a t b e r u p a k e s a l a h a n
p e n o l a k a n k e t i k a t r a n s a k s i a t a u k o m u n i k a s i s e d a n g
t e r j a d i . U n t u k m e m p e r m u d a h p e m a h a m a n b e n t u k
a n c a m a n t e r s e b u t , k i t a l i h a t c o n t o h b e r i k u t i n i :
p e r t a m a , p e n e r i m a m e n g k l a i m b a h w a d i a
m e n e r i m a p e s a n t e t a p i s i p e n g i r i m m e n g k l a i m
b a h w a d i a t i d a k m e n g i r i m p e s a n . K e d u a .
p e n e r i m a m e n g k l a i m b a h w a d i a m e n e r i m a p e s a n
y a n g b e r b e d a d e n g a n a p a y a n g k l a i m o l e h
s i p e n g i r i m . K e t i g a , p e n e r i m a m e n e r i m a p e s a n
d e n g a n d a t a t a n g g a l d a n w a k t u t e r t e n t u , t e t a p i
s i p e n g i r i m n y a t i d a k m e n g a k u i d a t a t a n g g a l d a n
w a k t u y a n g d i k l a i m t e r s e b u t .
B e r d a s a r k a n u r a i a n d i a t a s , t e r l i h a t b a h w a
s i s t e m p e n g a m a n a n b e n a r - b e n a r s a n g a t d i p e r l u k a n
u n t u k m e n g h i n d a r i h a l - h a l y a n g t i d a k d i i n g i n k a n ,
k h u s u s n y a p a d a p e l a k s a n a a n
eCommerce
y a n g p e n u h d e n g a n t r a n s a k s i y a n g m e l i b a t k a n f i n a n s i a l .KF.SIM PULAN DAN S A R A N
K e s i m p u l a n
P e r t a m a , R e s i k o
eCommerce
d a p a t d i b a g i m e n j a d i r e s i k o a k i b a t p e n y a l a h g u n a a n d a n r e s i k oa k i b a t k e g a g a l a n s i s t e m , y a n g k e d u a n y a d a p a t
m e n i m b u l k a n k e r u g i a n . K e d u a , P e n g a m a n a n
eCommerce
m c l i p u t i s e g a l a a s p e k a t a u b i d a n g d i s i p l i n k e a m a n a n y a n g b e r a n e k a r a g a m , a n t a r al a i n s i s t e m k e a m a n a n k o m u n i k a s i , k e a m a n a n
k o m p u t c r , k e a m a n a n d a r i s e g i f i s i k , k e a m a n a n
i n d i v i d u y a n g t e r l i b a t , k e a m a n a n s e c a r a
a d m i n i s t r a t i f , d a n k e a m a n a n m e d i a y a n g
d i g u n a k a n .
S a r a n
W a l a u p u w
eCommerce
t e l a h b e r k e m b a n g p e s a t d i d a l a m k e h i d u p a n m a s y a r a k a t , n a m u nu n t u k m e l a k u k a n a t a u m e n y u s u n k c g i a t a n
eCommerce
t i d a k l a h m u d a h . K i t a p e r l u m e m p e r t i m b a n g k a n r e s i k o y a n g m u n g k i n t i m b u ld a n p c n g a m a n a n n y a , s e h i n g g a k e u n t u n g a n a k a n
d a p a t d i r a i h .
DA FI'A R PU ST A K A
B u d i R a h a i j o . 1 9 9 8 .
Keamanan Sistem informasi
berbasis Internet.
B a n d u n g : P T I n s a n I n d o n e s i a .B u d i R a h a r j o . 1 9 9 8 .
Mengimplementasikan
Electronic
Commerce
di
Indonesia.
B a n d u n g : P T I n s a n I n d o n e s i a .D i a n A n d r i a n a . 2 0 0 3 .
Pengenalan Pemrograman
eCommerce dengan PUP dan MySQL.
J a k a r t a : I l m u K o m p u t e r . c o m .J o g i a n t o H . M . 1 9 9 9 .
Pengenalan Komputer.
J a k a r t a : P T . E l e x M e d i a K o m p u t i n d o .O n n o W . P u r b o d a n A a n g A r i f W a h y u d i . 2 0 0 0 .
M engenai eCommerce.
J a k a r t a P T . E l e x M e d i a K o m p u t i n d o .