PT Bank Mandiri (Persero) Tbk
2008 Analyst Day
Gross NPL below 10%
;
Net NPL below 4%
;
Increased coverage of NPLs to > 100%
;
Profitability normalizing, ROE > 15%
;
Gross loan growth > 18%*
;
Major leap in savings deposits to > Rp65 tn
;
Growing balance sheet to more than Rp300 tn
;
Margin improvement to approximately 5%
;
Retain efficiency ratio below 50%
;
Fulfilling all financial milestones
#
...
preparing for the 2
nd
stage of transformation
“Back on Track” “Outperform the Market” “Shaping the End Game”
~12 months ~12-24 months ~12-24 months
Build winning organization & performance culture
Strengthen risk management & operations Deliver tailored proposition for priority
segments
Revamp alliance program
“Bad Bank” up and running to resolve NPL issues
Key operational improvements well-underway
New BU structure and Performance Management System in place to drive performance culture
Higher professional standards embedded
Piloted and implementing CST model for large corporates
New commercial business model in place for medium and small
commercial
NPLs down to 5% gross
Dominant corporate bank built on CST model
Top commercial players with strong penetration in target segments
Completed acquisition of specialized bank and multifinance company
Market-leading position for affluent and lower affluent banking
Most convenient and service-oriented retail bank
Among most desired employers in Indonesia due to best people development program
NPLs fully resolved and Bad Bank dissolved
Alliance program up and running, creating synergies across segments
Completed acquisition and
integration of major domestic bank
Overall Bank C/I ratio of ~76% with ~15% market
share
C/I ratio of ~59% with ~16-17% market share
C/I ratio of ~54-55% with ~20-30% market share
P/B ratio 2.2
Exploring regional expansion
Top 3 alliance program up and running, creating synergies across segments
Horizon 1:
Fix the leaks and lay foundations
Horizon 2:
Consolidate & build momentum
Horizon 3:
Specific initiatives to outperform the market..
Commercial
Non-organic Growth
Build
momentum for Growth
Corporate Treasury & Int’l Micro & Retail Consumer Finance
• Extending the implementation of our performance culture by implementing value-based management, including reviewing capital allocation across business units
• Improving operational efficiency through centralization, renegotiating contracts and reallocating resources to more cost efficient channels
• Enhancing productivity of our staff through implementing best practice HR management and building capabilities
• Building the necessary infrastructure to support growth targets, including in risk management
Building momentum for growth (1)
20.3%
Rp247.5 tn
Rp205.7 tn
Total Deposits
39.7%
Rp152.4 tn
Rp109.1 tn
Low Cost Deposits
Change
Q4 2007*
Q4 2006*
17.5%
Rp138.3 tn
Rp117.7 tn
Total Loans
41.7%
Rp 85.4 tn
Rp 60.3 tn
• Savings Accounts
37.2%
Rp 66.9 tn
Rp 48.8 tn
• Current Accounts
19.9%
Rp320.7 tn
Rp267.5 tn
Total Assets
57.6 81.5 33.6 50.4 14.9 13.2 14.5 93.2 80.5 73.4 15.7 12.6 15.9 45.2 30.1 0 50 100 150 200 250
Q4 '05 Q4 '06 Q4 '07
Rp Savings Deposits Rp Demand Deposits
FX Demand Deposits Rp Time Deposits
FX Time Deposits
30.9 37.0 47.7 24.4 31.5 11.1 14.2 7.6 8.9 13.1 1.7 1.9 2.7 25.9 10.7 0 10 20 30 40 50 60 70 80 90 100 110
Q4 '05 Q4 '06 Q4 '07
Corp Comm Cons Small Micro
Building momentum for growth (2)
2007 U 26.2% (8.8%) 9.8% 50.0% 41.5% 2007 U 42.1% 47.2% 27.9%
Loans by SBU* (Rp Bn)
29.1%
28.9%
Deposits by Product – Bank Only (Rp Bn)
Continue to leverage cash generators (1)
Micro Business Consumer Loans Consumer Cards Wealth Management Small Business Commercial Banking Mass & Electronic Banking GroupsGroups FacilitiesFacilities
Mandiri Prioritas Membership
Corporate Card
Mitrakarya Mandiri
Targets
Targets
IDR 150 bn 1,600 cards 143 New Customers
Liabilities Product & Investment
Product IDR 75.1 bn
Lending to Petrol Distributors Lending to Petrol Sub-agents
IDR 50 bn
IDR 50 bn
Employees Cooperatives Delivery Order SPBU
IDR 39 bn
IDR 37 bn
Trade Service USD 1.84 bn
EDC on SPBU 150 units Providing Services & Business Development for Oil & Gas Company
Treasury
Foreign Exchange USD 7.71 bn Money Market IDR 3 tn
Performance to Date
Performance to Date
IDR 160 bn 2,314 cards 185 Customers
IDR 85.0 bn
IDR 8.6 bn
IDR 0.44 bn
IDR 16.2 bn
IDR 18.3 bn
USD 2.23 bn
259 units
USD 5.30 bn
IDR 5.4 tn
Payroll - 3,000 account
(IDR 29 bn)
Consumer Finance & Micro & Retail
Banking Rp2,633 bn Commercial Banking Rp2,063 bn Building Future Growth Engine Leveraging Our Cash Generator Strengthen Emerging Business 1 1 3 3 Corporate & Treasury Rp3,830 bn 2 2 Optimizing Synergies Across SBUs Optimizing Synergies Across SBUs
Customers/Channels
Telkom
Supplier/ Employees
End User
Facilities to sub-contractors
providing construction as well as supplier requirements:
Cash Loans
Non Cash Loans
E-BIZ for Small Business segment
Leveraging on the large number of employees:
Payroll Package for payment of salaries to employees
Consumer Loans for the
employees of the company, ex. Mitra Karya
Optimize Funding and
Lending facilities through our CST Program to increase share of wallet by offering:
Cash Loans
Non Cash Loans
Cash Management Systems
Treasury products to better manage currency exposure from importing capital goods
Trade products, particularly for import of capital goods
Leverage Telkom’s customer base to cross-sell our several products such as:
Co-branding or introducing Credit Cards
Cross-sell consumer loan products
Offer wealth products to selected customers
Bill payment
In addition, we are also
looking for opportunities to leverage Telkom’s outlets to sell Bank Mandiri products
Value Chain Telkom &
Group
Continue to leverage cash generators (2)
Strengthening the Mandiri Group…
Investment Bank
Syariah Banking Insurance
• Enhance operating model • Improve risk management
systems and IT
• Improve productivity • Provide end-to-end bank
assurance business • Continue to build
cross-sell opportunities in various segments
• Bank assurance products complete our suite of consumer offerings • Expansion of business to
fully utilize current capital base
• Cross-sell capital market services to broad range of Mandiri customers
• Refocus business toward higher fee income
• Remain the leader in syariah financing • Capital injection
program over 3 years • Cross-sell syariah
products to Mandiri customers
ROE 19.7% Embedded Value
Rp466 bn ROA
5.8% ROE
16.6%
ROA 3.4% Total GWP
Rp1.4 tn Equity Trading Volume
Rp49.4 tn Total Deposits
Rp9.9 tn
Net Interest Margin 13.7%
Annual FYP Rp438 bn Bond Underwriting
Rp3.5 tn Total Financing
Rp9.3 tn
Total Loans Rp173 bn Total Assets
Rp3.2 tn Bond Trading Volume
Rp70.8 tn Total Assets
Rp11.5 tn
Niche Banking
Niche Strategy - Bank Sinar Harapan Bali
Our Strategy & Intent Actions Going Forward
Total Lending (Rp bn)
172.7
107.3 125.9 133.6
0 25 50 75 100 125 150 175
2004 2005 2006 Oct '07
Total NPL (%)
0.70% 1.25% 0.82% 1.25% 0% 1% 1% 2% 2% 3%
2004 2005 2006 Oct '07
Net Interest Margins
13.7%
16.0% 14.1% 13.5%
0% 3% 6% 9% 12% 15% 18%
2004 2005 2006 Q3 '07
Our main focus will be to
strengthen Bank Sinar’s capability and infrastructure by assisting the implementation of appropriate Risk Management Tools, an IT Platform, as well as Human Capital Development
We intend to maintain Bank Sinar’s positioning as the premiere Micro & SME lending institution in Bali, through the introduction of new products aimed specifically toward this particular segment
Bank Mandiri will also utilize Bank Sinar as a vehicle to further
develop and penetrate the Micro & SME segment in Indonesia, which is an integral part of Bank Mandiri’s strategy to develop high-margin segment
EGM to approve the acquisition of Bank Sinar is planned for March 17th, 2008
Following the EGM, and upon approval from BI (anticipated by end of March 2008), we intend to sign the Sale & Purchase
Agreement (SPA) for the
ownership of 80% of Bank Sinar Before completing the
transaction, we have assigned personnel to assist Bank Sinar in preparing for post-acquisition business development (with specific focus on strengthening Risk Management and IT
1. Strengthening relationships with existing customers where Bank
Mandiri has a dominant share, including plantations, infrastructure,
SOE’s and other government institutions.
2. Finding opportunities to cross-sell fee-based business through
treasury products, cash management and investment banking
activities.
3. Actively target publicly listed companies with which Bank Mandiri is
currently not garnering a sufficient share, particularly in attractive
sectors.
4. Improve our value proposition through more tailored product
offerings, total relationship management and fast turnaround to
targeted customers.
5. Broaden relationships to offer products and services to our
corporate clients’ suppliers, employees and customers.
Corporate Banking: Cross-selling and alliances to expand
our total value chain exposure
7.5%
11.0%
41.2%
100.0% 40.3%
0% 20% 40% 60% 80% 100%
BM Other SOEs Private Banks
JVs/Foreign Total
Payroll Loan Growth from Alliance Program
391 486 532
611
319
0 200 400 600 800
Q4 '06 Q1 '07 Q2 '07 Q3 '07 Q4 '07
Further driving cross-selling opportunities into other SBU’s
e.g. Free Fuel program to increase utilization of EDCs in Pertamina gas stations
Relationships with 145 Top SOEs and Govt Depts
Commercial Banking : Stronger Platform Improved
Distribution Capability
Movement of Commercial Loans Strategies For 2008
17.1
10.0
0.1
0.2
0.1
31.5 24.4
2006 Di
sb
u
rse
m
e
n
t
Re
p
ay
m
e
n
ts
FX
Im
p
ac
t
In
tra
S
B
U
Mo
ve
m
e
n
t
Wr
it
e
-O
ffs
2007
1. Focus on large and medium commercial
to grow quality loan portfolio
2. Targets growth in selected geographics
and regions including through take overs and strengthening distribution
3. Financing the subcontractors of large
corporates particularly in infrastructure, mining, and telecom
4. Grow the solid and stable source of low
cost funds
5. Strengthening the infrastructure of fee
income business, particularly trade finance and cash management
CBC = 17 Unit
Floor = 12 Unit
TSC = 9 Unit
Commercial Banking : Stronger Platform Improved
Distribution Capability
Expanding Scope of Distribution, 2007 Solid & Stable Source of
Low Cost Funds
33.3% 15.24
11.43 Rupiah
23.4% 4.11
3.33 FX
31.1% 30.52
23.28 Total
Funding
43.0% 21.11
14.76
Total Low Cost Fund
236.5% 1.75
0.74 Saving
Deposit*
31.2% 19.36
14.76 Demand
Deposit
Growth 2006
Product 2007
Rp Tn
Low Cost Fund Ratio = 69.17% LDR Commercial = 102.95%
Sumatera
Loans = Rp 4.8 Tn Funds = Rp 5.1 Tn
Kalimantan
Loans = Rp2.1 Tn Funds = Rp1.7 Tn
Eastern
Loans = Rp0.7 Tn Funds = Rp1.4 Tn
Java and Bali
Loans = Rp23.8 Tn Funds = Rp22.2 Tn
Treasury & International Banking: Focused on FX and
trade transactions
Volume of Forex Transaction (USD Bn)
Singapore Branch Loan Growth
(IDR Bn) Strategies for 2008
52.7
72.5 78.7
2005 2006 2007
547
375
1,323
2005 2006 2007
1. Intensify cross-selling of forex products and services to our corporate and large
commercial clients
2. Leverage our overseas network to grow our syndicated
facilities to high quality
customers in selected sectors 3. Partner with 3rd parties to
improve derivative offerings 4. Enhancing our regional
distribution (RTM) in high growth, export-oriented regions in collaboration with Micro & Retail Banking
5. Seek opportunities to enhance the yield of our recent
Micro & Retail Banking : Rapidly growing our high
margin businesses
Breakdown of New Micro Loans Disbursed
Breakdown of New Small Business
Loans Disbursed Strategies for 2008
1. Build around our strength
in corporate and large Commercial customers to quickly build high margin business
2. Continue to improve our
payment infrastructure
3. Expand our distribution
with a focus on high margin business
4. Improving sales culture and
productivity of existing network
5. Cross sell to grow our fee
based income business
Rp Bn Rp Bn
580 1,478 2,058 0.015 Ru ra l Ba n k s Mi c ro L o a n s U n se cu re d M icr o Lo an s TO TA L 2, 549 1, 591 2, 460 289 7, 118
97 31 101
Micro & Retail Banking: Building upon our solid
infrastructure & extensive corporate relationships
Building on Our Corporate Strength
Improving Our Payment
Infrastructure Strengthening Our Distribution
ATM Branches & Outlets Micro Outlets
EDCs
23,690
3,186
1. Growing micro-loans to employees of and suppliers related to our corporate
customers (e.g. loans to petrol distributors, loan to employee cooperatives, etc)
2. Payment Systems for employee payroll and payment points
3. Saving products and ATM Services for employees at corporate company area
Plan 2008 2007
955 1,025 297
597
4,186
Network
Debit Facility
Transfer
Cash Deposit
Payment/Purchase
Credit Card Tax Payment
Loan Installment Insurance Education Mutual Funds
Informations
BCA BNI Bank Mandiri
Insurance Payment
Installment Payment
Education Payment
Multi Payment
Acquiring/ATM Network
Purchase Payment
Credit Card Payment
Recently Added Features
Consumer finance: Cross-selling to corporate
employees and driving anchor mortgage products
Breakdown of Consumer Finance*
(Rp Bn) Strategies in 2008
1. Building on our corporate relationships to
crosssell our consumer finance products -particularly cards and payroll loans
2. Continue to focus on growing 3 main
products: mortgages, credit cards, and payroll & personal loans
3. Expand our channels through converting
the outlets into business centers and opening new consumer outlets
4. Optimize the business process, and
continue to improve the existing score cards
5. Focus on top 10 developers and dealers as
main distributors
3,
666
2,
427
2,
644
2,
789
3,
010
3,
663 3,865
4,
501
5,
382
3,
610
3,
522 3,404
3,
390
3,
437
2,
285
1,293 1,358 1,426
1,
678
1,
908
Q4 '06 Q1 '07 Q2 '07 Q3 '07 Q4 '07 Other
Credit Cards Payroll Loans Home Equity Loans Mortgages
2007
U
47.6%
31.7%
(6.2%)
49.1% 121.4%
Consumer Finance: Expanding high margin products
& driving developer relationships
Grow High Margin Consumer Finance Example of Our Push to Focus on Top 10
Developer
...translated into specific milestones in 2008
Gross NPL < 5%
Improving return to shareholders, ROE > 19%
Gross loan growth > 22%*
Savings deposit growth to > Rp85 tn
Margin improvement to approximately 5.2%
Retain efficiency ratio below 50%
Increased coverage of NPLs to > 120%
Notes
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For Additional Information:
Please refer to our website at www.bankmandiri.co.id
Or Contact:
Mansyur Nasution Corporate Secretary Tel: (6221) 524 5299 Fax: (6221) 5296 4024
Jonathan Zax
Head of Investor Relations Tel: (6221) 3002-3171 Fax: (6221) 5290 4249
E-mail: ir@bankmandiri.co.id
PT Bank Mandiri (Persero) Tbk Plaza Mandiri
Jl. Jend. Gatot Subroto Kav. 36-38 Jakarta 12190