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nternational

J

ournal of

B

usiness &

M

anagement

S

cience

PRINT: ISSN 1837-6614; ONLINE: ISSN 1985-692X

A 21 Century Journal of Business and Management Science

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Editorial Focus

The International Journal of Business and Management Science (IJBMS) (Print: ISSN 1837-6614; Online: 1985-692X) is a double-blind peer-reviewed semiannual journal. Generally the journal publishes the articles that expand knowledge on business and management issues. Business Complexity and Performance Management were the two of the top ten problems of 20th century management. In the 21st century, overcoming such problems seem to be challenging to educators and practitioners. Do educators and practitioners

agree on which management skills are required for success in the 21st century? These all issues call for substantial research to achieve a very modern sustainable business era of the global economy. IJBMS intends to focus on the business and management issues with the vision of sustainable competitiveness along with scientific evidences. The quantitative approach for analyzing a research problem is promoted by IJBMS.

Review Policy

The journal follows a 2-stage review system which ensures quality assurance process for academic publication. A manuscript is provided with edit-suggestions at the first stage by an editor before the review process. Once a manuscript is ready in all aspects of IJBMS's requirements, the manuscript is sent out for a double-blind review. The reviewed manuscript is examined by chief editor and author is notified the decision on publication accordingly. The standard process of

publication is followed onward this stage. Please click here to more about submission procedure.

Accepted manuscript implies that the respective author(s) will be listed on the Guest Reviewer Section (GRS) after being evaluated by the editorial board. The proposed potential reviewers by the authors also will be listed on the GRS being evaluated similarly.

IJBMS is published in July and December regularly with irregular special issues. Each issue of IJBMS includes full length research paper, review paper, research or methodological note, short communication, book review and case studies.

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Indexing Information

Cabell's Directory EBSCO ProQuest INFORMIT Index Copernicus H.W. Wilson Serial Solution Gale Scopus News Call for paper

Visit: www.safaworld.org/ajare About AJOARE:

The Asian Journal of Agriculture and Resource Economics (AJOARE) is an avenue for publishing research works that relates to the agricultural and resource economics issues in the region. The journal covers only the Asian region including Asia Pacific with a view of sharing research background and scope. We encourage contributors to submit their manuscripts dealing with agriculture and resource economics issues of the developing economies and partially relevant to developed economies as well. A manuscript that focuses on a research area (country or region) which is considered developed economy are not appreciated for publication in AJOARE.

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You can contribute by writing a publishable letter to chief editor with regards to any articles published in the previous issues with your views, comments and criticism. Click here to learn more...

Contact:

Mohammad Safa

Chief Editor

School of Integrative of Systems University of Queensland, Australia

Email: ijbms@safaworld.org

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Contents

Vol 1.1 2008

Vol 1.2 2008 Vol 2.1 2009 Vol 2.2 2009 Vol 3.1 2010

Vol 3.2 2010

Vol 4.1 2011 Vol 4.2 2011 Vol 5.1 2012

80 Davey Rd, Gatton 4343 Australia

Copyright © 2020 Society for Alliance, Fidelity & Advancement. Last modified: 12/19/15. All Rights Reserved

International Journal of Business and Management Science (IJBMS)

http://www.safaworld.org/ijbms/index.htm

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I

nternational

J

ournal of

B

usiness &

M

anagement

S

cience

PRINT: ISSN 1837-6614; ONLINE: ISSN 1985-692X

A 21 Century Journal of Business and Management Science

Editorial board

Chief Editor

Mohammad Samaun Safa

University of Queensland, Australia

Editors

Abdul Naveed Tariq

Al Akhawayn University Ifrane, Morocco

Arif Hassan

International Islamic University Malaysia, Malaysia

Badrul Hisham Kamaruddin

MARA University of Technology, Malaysia

Besnik Krasniqi

Staffordshire University, United Kingdom

Geetha Subramaniam

MARA University of Technology, Malaysia

Huson Joher Ali Ahmed

Curtin University of Technology, Malaysia

Jan Vang-Lauridsen

Lund University, Denmark

Jens Mueller

Waikato University and IQEF, New Zeeland

Kavita Singh

Delhi University, India

Mamoru Obayashi

Senshu University, Japan

Michael L. Pettus

Milliken University, United States of America

Mohand-Said Oukil

King Fahd University of Petroleum and Minerals, Saudi

Arabia

Mohd Noor Mohd Shariff

University Utara Malaysia, Malaysia

Mohd Rasid Bin Hussin

MARA University of Technology, Malaysia

Ooi Keng Boon

University Tunku Abdul Rahman, Malaysia

Rasmus Lema

University of Sussex, United Kingdom

Sanne Lehman

Copenhagen Business School, Denmark

Santhi Raghavan

Open University Malaysia, Malaysia

T. Ramaya

Universiti Sains Malaysia, Malaysia

Copyright © 2009 Society for Alliance, Fidelity & Advancement. Last modified: 12/17/15. All Rights Reserved

Editors

http://www.safaworld.org/ijbms/Editors.htm

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I

nternational

J

ournal of

B

usiness &

M

anagement

S

cience

PRINT: ISSN 1837-6614; ONLINE: ISSN 1985-692X

A 21 Century Journal of Business and Management Science

Vol 1.1 | Vol 1.2 | Vol 2.1 | Vol 2.2

| Vol 3.1 | Vol 3.2 | Vol 4.1

| Vol 4.2

| Vol 5.1 | Vol 5.2

Volume 3 Number 2

(For subscribing individual article, click here to send your request with the respective title)

The Effects of SRM Capability on Supply Management Performance

Supplier relations hip management (SRM) connects the firm’s supply organization to the external supplier network. Firms aim to increase firm competitiveness by exploiting the synergy of mutual business activities with the suppliers. To increase the effectivenes s of SRM the drivers of performance need to be examined and regular monitoring of the s uccess of SRM is required. This study examines the effects of SRM capability on monitoring and meas uring supply management performance. The supply management performance is divided into monitoring of non-financial measurements meas uring supply management’s internal service ability and into financial measurements measuring supply management’s monetary impact on firm’s overall results. The effects were tes ted using survey data collected from 100 Finnish firms. The results indicated that the SRM capability has a positive effect on monitoring of supply management performance. Moreover, it was found that the effect of capability is more powerful on non-financial measurements than on financial measurements.

Adoption of Biometric Technology in Online Applications

This paper aims to determine the factors that influence the users’ intention to use biometric technology in online applications. A questionnaire survey was conducted among internet users in Malaysia. Results demons trate that the highest predictive power for intention to use is perceived credibility, followed by perceived ease of us e, personal innovativeness, perceived risk towards new technology and computer self-efficacy. Perceived usefulness was found to be ins ignificant on intention to use. The results provide significant insights on the various factors that affect the adoption of biometric technology in Malaysia, which als o might be applicable to other developing countries as well. By discovering and unders tanding the important determinants of biometric technology in online applications, appropriate strategies can be planned and implemented to increase the acceptance of this technology as a better security measure to cus tomers .

The Impact of Supply Chain Operational Capabilities on Business Performance of Small and Medium Enterprises in Malaysia: A Preliminary Analysis

This study determines the underlying determinants of supply chain operational capabilities (SCOC) and empirically tests a framework that can be us ed to identify the relationship among thos e determinants and business performance with special emphas is on small and medium enterprises (SMEs) in Malaysia. The study is based on a quantitative approach using a questionnaire survey from 135 Malaysian manufacturing SMEs. The empirical findings provide evidence on the relations hip between structural and technological capability with business performance. However, it was found that there was no support on the impact of logistical capability on business performance. The most critical limitation of this study was its narrow focus on the manufacturing sector in Malaysian SMEs , thus , preventing the generalisation to other sectors and als o to other countries that may gain the benefits from the responsivenes s of SCOC. This study might offer several practical implications which could have some practical values for SMEs’ practitioners and managers particularly in Malaysia.

The Adoption of Online Banking in Malaysia: An Empirical Analysis

Although millions of dollars have been spent in developing online banking infras tructures, findings revealed that consumers have yet to adopt the s ystems in s pite of their availability and convenience. As such, the paper aims to investigate the factors that affect the adoption of online banking in Malaysia. Using a self-administered questionnaire, 231 online banking services users were tes ted. The finding of the study indicated that social influences, perceived usefulnes s, trust, perceived ease of us e were positively associated with the intention to adopt online banking. Interestingly, social influences are found to be the most influential factors, contradicting with many past s tudies. However perceived financial cost and perceived security risk were found insignificant in this s tudy. The results provide valuable information for both bankers and policy makers especially when formulating online banking marketing strategies.

Manufacturing Performance Evaluation Tool for Malaysian Automotive Small and Medium-sized Enterprises

This study is aimed to develop a manufacturing performance evaluation tool for Malaysian automotive SMEs. The performance criteria were identified and adapted from literature study. A survey was conducted to Malaysia automotive SMEs in matching the criteria with the indus try practices. Finally, five factors with a total of 25 dimensions are propos ed as the manufacturing performance criteria. Analytical Hierarchy Proces s (AHP) approach was applied in developing manufacturing performance evaluation tool for Malaysian automotive SMEs . A s oftware-bas ed tool is subs equently developed using PHP and MySQL. Two case s tudies were conducted to validate the tool. The tool hopefully will enable and as sist Malaysian automotive SMEs in their efforts to continually improve their manufacturing performance so as to become more effective and competitive. The tool could also identify the s trengths and weaknesses that indicate where and how improvements need to be made. It provides the direction to practice continuous improvement towards achieving ex cellence.

Integrated Vendor-Buyer Production and Inventory Policy: A Critical Review

Tough competition in the current global economy has been forcing vendors to collaborate with buyers in managing their material flows to achieve a higher level of cus tomer satisfaction. Integrated production and inventory policies between vendors and buyers could provide significant operational cost savings . Despite its potential saving, however, no up-to-date review which provides a picture of how far such integration has been achieved. Therefore, this study fulfils this need by presenting a thorough literature survey on integrated vendor-buyer (IVB) production and inventory policy based on supply chain structure, uncertainty factors, transportation issues and coordination mechanis ms aspects . Two areas of IVB, namely the Joint Economic Lot Sizing Problem (JELSP) and the Economic Lot and Delivery-Scheduling Problem (ELDSP) are covered. The review reveals that significant gaps between current research and real indus trial problems are found. The majority of previous works tend to oversimplify industrial practices in the concerned aspects . Hence, potential works to be addressed in future studies are proposed to bring thos e areas closer to real life indus trial problems.

An Exploratory Study on Leadership in a Semiconductor Manufacturing Firm’s Performance

Top management leadership is considered one of the most important principles of TQM due to its assumed relationship with customer satisfaction. However, the evidence for which TQM factors like leadership contributes most to the improved organizational performance is not yet conclusive, and sometimes contradictory. Few studies have been carried out on the sys temic affects of leadership practices on engineering project performance in Malaysian manufacturing firms. Hence, the purpose of this paper is to study the impact of leaders hip towards engineering project performance in a s emiconductor manufacturing firm. The study involves analyzing the influence of a set of leader traits , values and behaviours that are extracted from the TQM philosophy within the organization. The findings identify the conditions , culture and environment whereby effective performance is influenced by effective leadership within this organization. This study is useful for engineers, managers and researchers as it provides insights on the specific factors that require adequate attention to ens ure effective engineering project performance.

A Framework for Human Resource Management in the Knowledge Economy: Building Intellectual Capital and Innovative Capability

The business environment is experiencing rapid advancements in technology which are driven by firms ’ capacity to innovate. Firms depend on their innovative capabilities to gain competitive advantage. Innovation is driven by knowledge in organizations, and knowledge resides in individuals. Knowledge needs to be effectively acquired, shared, and applied for the benefit of organizations . Hence, the issue is on how to facilitate knowledge exchange among organizational members in order to help build an organization’s innovative capability. The purpose of this paper is to propose a framework capturing how a firm’s people management strategies influence organizational learning and the firm’s capacity for knowledge management. The framework als o captures how a firm’s knowledge management capacity positively relates to its intellectual capital, which in turn has a positive influence on its innovative capability.

Copyright © 2009 Society for Alliance, Fidelity & Advancement. Last modified: 12/17/15. All Rights Reserved

International Journal of Business and Management Science (IJBMS)

http://www.safaworld.org/ijbms/v3n2.htm

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Amrina, Elita

Universitas Andalas, Department of Industrial Engineering, Padang, Indonesia Author ID: 49862661700

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Key performance indicators for sustainable manufacturing

evaluation in cement industry

Amrina, E.,Vilsi, A.L.

2015 Procedia CIRP

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Key performance indicators for sustainable campus

assessment: A case of Andalas university

Amrina, E.,Imansuri, F.

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Interpretive structural model of key performance indicators

for sustainable manufacturing evaluation in cement

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Interpretive structural model of key performance indicators

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evaluation in automotive companies

Amrina, E.,Yusof, S.M.

2011 IEEE International

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Manufacturing performance evaluation tool for Malaysian

automotive small and medium-sized enterprises

Amrina, E.,Yusof, S.M.

2010 International Journal of

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