Perilaku Dalam Organisasi
STIMIK STIKOM BALI
Kamis 28 Desember 2017
Perspektif mengenai efektifitas
Tiga konsep efektifitas
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STIKOM BALI 2009 3
PERSPEKTIF MENGENAI EFEKTIFITAS
PERSPEKTIF MENGENAI EFEKTIFITAS
INDIVIDUAL EFFECTIVENESS
INDIVIDUAL
EFFECTIVENESS EFFECTIVENESSGROUPS GROUPS
EFFECTIVENESS ORGANIZATIONALEFFECTIVENESS ORGANIZATIONAL
EFFECTIVENESS
Tiga komponen efektifitas
EFECTIVENES
S
Achievement of goals
EFFICIENCY
The ratio of effective output the input required to
achieve it.
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STIKOM BALI 2009 5
INDIVIDUAL EFFECTIVENESS
INDIVIDUAL
EFFECTIVENESS EFFECTIVENESSGROUPS GROUPS
EFFECTIVENESS ORGANIZATIONALEFFECTIVENESS ORGANIZATIONAL
EFFECTIVENESS
CAUSES OF EFFECTIVENESS
CAUSES OF EFFECTIVENESS
CAUSES
Environment Technology Strategic choices Structure Processes Culture
CAUSES
MANAGEMENT’S CONTRIBUTION TO
MANAGEMENT’S CONTRIBUTION TO
EFFECTIVENESS
EFFECTIVENESS
ManagementPerforms
The functions of :
Planning Organizing Leading Controlling
Management Performs
The functions of :
Planning Organizing Leading Controlling
To coordinate the behavior of :
Individuals Groups
Organizations
To coordinate the behavior of :
Individuals Groups
Organizations
To attain :
Individuals effectiveness Groups effectiveness Organizational
effectiveness
To attain :
Individuals effectiveness Groups effectiveness Organizational
effectiveness
Feedback
Feedback
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STIKOM BALI 2009 7
Management Performs The functions
Management Performs The functions
Planning
The planning function includes defining the ends to
be achieved and determining appropriate means to
achieve the defined end
Organizing
The organizing function includes all
managerial activities that translate
required planned activities into a
structure of task and authority
Leading
Controllin
g
The leading function involves the manager in
close day to day contact with individuals and
groups
The controlling function includes
activities that manager undertake to
ensure that actual outcomes are
consistent with planned outcomes
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STIKOM BALI 2009 9
THREE WAYS TO THINK ABOUT
THREE WAYS TO THINK ABOUT
EFFECTIVENESS
EFFECTIVENESS
3. Multiple constituency approach to
effectiveness
1. Goal approach to effectiveness
Perspective on effectiveness that emphasizes the central
role of goal achievement as a criterion for assessing
effectiveness
2. System Theory approach to effectiveness
A grouping of elements that individually establish
relationship with each other and that interact with their
environment both as individuals and as a collective
Perspective that emphasizes the relative importance of
different groups and individuals interests in an organization
THE BASIC ELEMENT OF A SYSTEM
THE BASIC ELEMENT OF A SYSTEM
INPUTS
INPUTS
PROCESS
PROCESS
OUTPUTS
OUTPUTS
ENVIRONMENT
Sources of Effectiveness
MANAGEMEN
T FUNCTION INDIVIDUALS GROUPS ORGANIZATION
Planning
Objectives Goals MissionsOrganizing
Job design Delegated authorityDepartment bases
Department size
Integrative methods and process
Leading
Person-centered influenceGroup-centered influence
Entity-centered influence
Controlling
Individual standards of performanceGroup standards of performance
Organization standards of performance
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STIKOM BALI 2009