Release Notes f or PaperPort 14
Version 14.5English version
Copyright © 2003-2013 Nuance Communications, Inc. www.nuance.com
Last modified: March 7, 2013
Please read this document for late-breaking or detailed information about Nuance®PaperPort®14 that could not be included in its other documentation. It relates to both the PaperPort 14 Professional and the PaperPort 14 versions of the product. In the rest of this document, the name PaperPort 14 is used for both versions unless Professional is used in the name. Up-to-date information and a knowledge base are available on the PaperPort support web page (http://www.nuance.com/support/index.htm). You can access this directly from inside PaperPort 14, using the Product Information button in the Help ribbon.
These release notes discuss the following main topics: Minimum System Requirements
Installation and Uninstallation Cloud connection
Scanner Support Known issues Third-party licenses
Minimum System Requirements
To install and run PaperPort 14, your Windows-compatible PC must meet or exceed the following requirements:
A computer with an Intel®Pentium®, newer or equivalent processor
Microsoft® Windows® XP (32-bit version with SP3 or above), Windows® Vista SP2 or above, Windows 7 (32-bit and 64-bit versions) and Windows 8 (32-bit and 64-bit versions)
Microsoft Internet Explorer 7.0 or above
1 GB of memory (RAM)
700 MB of free hard disk space for application files. If your system is not up to date and the installer has to update it, additional disk space may be required, up to 500 MB.
1024x768 resolution display with 16-bit (High Color) or higher
Windows-compatible pointing device
DVD-ROM drive for installation
A compatible scanner with its own scanner driver software, if you plan to scan documents see the Scanner Guide at Nuance's web site www.nuance.com for a list of supported scanners
Web connection (with Internet Explorer®7.0 or above). Web access is needed for product registration, activation, Scanner Wizard database updating and obtaining live updates for the program.
Web connection is required to use cloud connection related features of the product
If your computer does not meet all of these requirements, the installation will continue, though some features might not work on your system. Ensure that you have the most recent Windows Service Pack available.
Browser support
Bookmark features in PaperPort 14 can read bookmark data from the following browsers:
Internet Explorer 7 or above
Firefox®3.6 or above
ChromeTM4.0 or above
Application compatibility
The following Nuance products are supported by this release:
Capture SDK 17, 18
OmniPage®17, 18
PDF Converter®6, 7, 8
PaperPort support for Microsoft Office®applications and SharePoint®:
Microsoft Office XP, 2003, 2007 and 2010
SharePoint Server 2003, 2007, and 2010
SharePoint Services version 3
Installation and Uninstallation
Before you install or uninstall PaperPort 14, exit any open applications so that only Windows is running. There should be no applications listed in the task bar other than Windows Explorer.
Installing PaperPort 14
The installation program provides easy step-by-step instructions. Follow the guidance on each screen to install the software. Installation and uninstallation require Administrator rights.
The following prerequisites are to be installed depending on your system environment:
MSXML 6 32-bit and 64-bit
Microsoft Visual C++ 2005 Redistributable 32-bit and 64-bit
Microsoft Visual C++ 2008 Redistributable 32- bit and 64-bit
Microsoft Visual C++ 2010 Redistributable 32- bit and 64-bit
Microsoft .NET 3.5 or above
PaperPort installation comprises six elements that are installed in a single installation process:
PaperPort program (also includes ImageViewer, ScanDirectTM and Scanner Setup Wizard)
Nuance PDF Viewer 7
PDF Create 7 (only in PaperPort Professional)
PaperPort Image Printer 14
Nuance Cloud Connector (optional component)
PDF Viewer is not installed if the top-line Nuance product PDF Converter® Professional is detected on the computer (version 7.1 or above) because it provides all the functionality of PDF Viewer 7, and much more additionally. If you have downloaded the product, the executable will extract the content to your hard drive and launch the product executable. In case of installing from storage media, such as a DVD-ROM, launch theAutoRunexecutable from the media root.
Select an installation language if offered, accept or change the program target location. The program location must be a local folder on your computer.
Files\Nuance or C:\ Program Files (x86)\Nuance, provide customer information and serial number. The following additional checkmarks are presented on this form:
Set Nuance PDF as your default viewer for Windows and Internet Explorer
This sets PDF Viewer as your system default PDF viewer. PDF files on the PaperPort desktop are by default opened in a Nuance PDF product. If you select this option, PDF files that are double-clicked anywhere on your system will open in PDF Viewer. To later modify these settings on a Windows XP, go toControl Panel, thenAdd or Remove Programsand selectChangefor Nuance PDF Viewer. On Windows Vista, Windows 7 and Windows 8 it is only possible by launching the installer of Nuance PDF Viewer. If you do not have an existing PDF file type association already configured in the system, the checkmark is checked in by default.
Install all Nuance PDF button and menu application add-ins
This places a Nuance PDF ribbon or toolbar in Microsoft Word, Excel®, PowerPoint®, Outlook®, Internet Explorer, Windows® Explorer and CorelTM WordPerfect, allowing PDF Create to make PDF files from the current document or mail attachments or web pages. To later enable or disable these add-ins individually on a Windows XP, go to Control Panel, then Add or Remove Programs and select Change for PDF Create. On Windows Vista, Windows 7 and Windows 8 it is only possible only by launching the installer of PDF Create.
AutoRun.exe launches the installers of the software components. PaperPort installer offers a Complete or a Custom installation. Choose Customonly if you want to add your own folders to the supplied PaperPort Desktop folders during installation.
AutoRun installer provides the following additional installation settings (checkboxes):
Create PaperPort Icon on the Desktop
It will place PaperPort program icon on the desktop of the actual logged in user.
Enable Windows Context Menu within PaperPort Context Menu
This is an option only in the Professional version of PaperPort, turned on by default. This will allow Windows Context menu items to appear and to be invoked directly from PaperPort for the selected PaperPort files and folders.
Activating PaperPort
Most versions of PaperPort 14 require activation. For activation and deactivation you need web access. You will be invited to activate the product at the end of installation. Choose from Automatic or Manual activation. The recommended choice is Automatic. Provided that your serial number is found at its storage location and has been correctly entered, no user interaction is required and no personal information is transmitted. Manual activation requires interaction.
If you do not activate the product at installation time, you will be invited to do this each time you invoke the program. PaperPort 14 can be launched only five times without activation.
Activating PaperPort 14 on a computer without an established Internet connection
If you install PaperPort 14 on a computer without an Internet connection, when you launch PaperPort, the activation wizard will appear. PaperPort can be activated if there is a separate machine that is connected to the Internet. Select the manual activation option. The serial number and the machine fingerprint will appear. Go to the website http://activation.scansoft.com/us/ on the machine with an Internet connection; enter your product serial number and computer fingerprint to generate an activation key. Write down the activation key that is generated, return to the machine without the Internet connection and enter the activation key into the manual activation dialog.
Starting the AutoRun installer of PaperPort 14 Professional will keep your previous Scanning Profiles and initiate the uninstallation of the previous PaperPort from the system afterwards.
Invalid serial number message when activating PaperPort
If an Invalid serial number message appears during activation, the serial number may have been keyed improperly or it could be an invalid serial number. Refer to the serial number on the back of the DVD-ROM sleeve to ensure that all characters were entered in the proper order. If PaperPort was ordered as a download, the serial number should appear in the confirmation email. For additional help, go to the following website:http://activation.scansoft.com/us/help/
Registering PaperPort 14
At the end of installation, you will be asked to fill out an electronic form to register your copy of PaperPort 14. If you decide not to, you will be prompted again seven days later. The registration process will navigate you tohttp://register.nuance.com.
Uninstalling PaperPort
For a full uninstallation, all PaperPort components should be removed one after the other. The components are as follows:
Nuance Cloud Connector (optional component)
PDF Create 7 (only in PaperPort Professional)
Nuance PDF Viewer 7
PaperPort Image Printer 14
Nuance PaperPort 14
Removing only one or more of the following components: Image Printer, PDF Viewer or PDF Create will cause PaperPort to function incorrectly. For example (and not limited to the following functionalities): PDF Viewer affects FormTyper, PDF Create affects the save and combine to PDF functionality in PaperPort.
To uninstall PaperPort from your computer:
1. In Windows XP, go to Control Panel, then Add or Remove Programs (in Windows Vista, Windows 7 and Windows 8, go toControl Panel, thenPrograms and Features). 2. SelectNuance PaperPort 14.
3. ClickRemoveto uninstall the program. 4. Repeat this for the remaining components.
5. A computer restart is needed to complete the removal.
A deactivation step is performed at the start of uninstallation, allowing you to reinstall the program later without reactivation problems. Deactivation and reactivation require web access.
Note: Uninstalling Nuance Cloud Connector will remove the cloud drive from the system, so cloud content is no longer available. Files that were not yet synchronized at time of uninstall with cloud storage providers may be lost.
Failed uninstallation
Should the uninstallation of PaperPort 14 or PDF Viewer fail for any reason, you can clean up your system from all references to these products by using our Remover.exe application. This application can be found on the PaperPort product DVD-ROM in the folder PaperPort\Utility (for PaperPort 14), PDFViewer\Utility (for PDF Viewer) or in the PDFCreate\Toolsfolder (for PDF Create). After running this utility, reboot the machine and the component will be uninstalled.
Launch PaperPort
You should launch the main PaperPort application at least once after installation, before attempting to use other PaperPort applications, such as Image Viewer or ScanDirect.
Cloud connection
Nuance Cloud Connector
If installed, the Nuance Cloud Connector component (powered by Gladinet®) is started on first PaperPort launch. After the first PaperPort launch, this component will automatically start after system logon. This component can be installed and uninstalled later. Configuration of this component is possible from Start menu and appears in the the system tray as well. Nuance Cloud Connector creates an dedicated drive in the operating system, that will be automatically recognized by PaperPort desktop application. The drive letter is N: by default or it can be configured to any other drive letters in configuration.
The Cloud Connector can connect to a number of cloud provider services like Microsft SkyDrive®, Box®and GoogleDocsTM. Each connection has to be set up and configured individually through Mount Virtual Directory wizard, which is available from Nuance Cloud Connector Management Console and if configured it can appear as a One-Click-Mount link at the root of the mapped drive.
Nuance Cloud Connector synchronizes its local content with the cloud service providers when active. The synchronization requires Internet connection and the service provider to be available at time of synchronization.
Synchronization is initiated by creating, deleting or modifying files or folders locally or at the cloud provider. Each cloud service provider connection appear as a separate folder under the local drive namedNuance Cloud Drive.Note that synchronization starts shortly after modifications and cloud providers may change or convert the files once they are uploaded. PaperPort specific hidden files are not synchronized.
Uninstalling Nuance Cloud Connector removes the drive from the system that may cause the loss of unsynchronized data. Nuance Cloud Connector can be upgraded by a professional licence to enable Professional features.
Evernote®Client
In PaperPort, the Send To bar is extended with an Evernote link to be able to upload and
download attached documents. Evernote connection can be configured through the Send To bar.
Scanner Support
Install your scanner before you install PaperPort 14
Your scanner must be working independently of the program prior to connecting it to PaperPort 14. Scanners to be used by PaperPort 14 should be installed according to the scanner manufacturer’s specifications. Consult the documentation that came with your scanner for information.
TWAIN and WIA drivers
If any scanning problem occurs with PaperPort, first test whether you are able to scan into another scanner-enabled imaging application. Use the Microsoft® Paint application to test WIA and any imaging application from some other vendor to test TWAIN.
ISIS drivers
In addition to scanning via TWAIN or WIA, PaperPort 14 also supportsISIS(Image and Scanner Interface Specification) scanning.
If any scanning problem occurs with PaperPort, first test whether you are able to scan into another ISIS-supported application.
Scanner Setup Wizard
PaperPort 14 includes a Scanner Setup Wizard that will automatically test and optimize your scanner for use with PaperPort 14. You can find its shortcut next to that of PaperPort 14 in the Windows Start menu. You can also launch it at any time by choosing the Select button on the Scan or Get Photo pane (Scan Settings on the Desktop ribbon). The Scanner Setup Wizard is launched automatically after installation when you first attempt to scan. This ensures that your scanner is optimized before you start scanning documents.
Using more than one scanner in PaperPort
If you have more than one scanner installed on your computer, you may use the Scanner Setup Wizard to use those scanners with PaperPort. Select button on the Scan or Get Photo pane (Scan Settings on the Desktop ribbon).
Scanner compatibility
Since scanners change frequently, refer to http://support.nuance.com/compatibilityfor the latest information about PaperPort and scanner compatibility. If you are having issues with your scanner, contact the scanner manufacturer for assistance. Most scanner manufacturers have web sites that provide the latest scanner drivers, FAQs and other information about their products.
Known issues
Installation
PaperPort 14 does not support Citrix®or Windows Terminal Services (WTS) environments and the installation on Shared Network Drives.
Note:Do not set troubleshooting or compatibility mode for thePaprport.exe.
Known issues with PDF image editing in PDF Viewer
Editing an image in PDF files in ImageViewer has some limitations; this has been primarily designed for simple image-only PDF files. More complex PDF files may yield unexpected results. If you do not know the origin of your PDF file and you get unexpected results when editing images embedded in a PDF, it is a complex PDF with image effects already applied.
In PDF Viewer, selecting an area of an image and choosingEdit Imageis not working. Instead, you should select thewhole imageand double-click it to initiate the image editing of the embedded image in question.
PDF files with overlapping objects are not supported for image editing.
When a clipping path is applied to an image (in order to hide portions of the image while displaying), after editing the clipping path is lost and the entire image will be displayed.
For PDF files with certain image transformation matrixes, the image editing operation might result in improperly updated or rotated images in the PDF file.
Primary PDF viewer application in PaperPort is PDF Viewer. The following is a list of features supported only in PDF Viewer
Stamps are displayed as Draft in PDF file after changing the file in ImageViewer. This is not prepared to handle other than its standard stamps.
Protection of annotation checkbox is unmarked after saving changes in ImageViewer. Protection of annotation is supported only in PDF Viewer, this feature will not be loaded or preserved in ImageViewer.
Use of Annotations on PDF files:
If you intend to use annotations on PDF files of any kind we suggest doing so in the new PDF Viewer. The annotations in the Image View and ImageViewer are primarily to add text or notes to image files. Annotations on images (jpg, bmp, etc.) will become permanently applied to the image.
PDF Converter Professional
When using PDF Converter Professional, image editing is started in a slightly different way than in PDF Viewer. Instead of theSelect Imagetool, use theTouch-up Objecttool to select the object. Then the shortcut menu will offerEdit Image.
Editing and saving certain files (DOC, XLS) will relocate the thumbnail on the PaperPort Desktop
Some applications may create temporary files at saving time, resulting in the thumbnail being moved by PaperPort to the end of the file listing.
Quattro Pro issue after OmniPage OCR in PaperPort.
This known issue occurs if you send spreadsheet PDF files to Quattro® Pro X3/X4 using Excel 2003 file format, then open these files in OmniPage Page Image Editor and draw a table zone.
Lotus Notes
Some Lotus Notes® clients in a Windows 7 environment require configuration of Lotus program folder security settings for the current user according to new operating system security regulations.
PaperPort functions affected:
Drag and Drop files to Lotus Notes on Send To bar
Deliver files from your email folder from Lotus Notes with DesktopDeliveryTM
MAX file support and conversion
Nuance Communications recommends that you use PDF instead of MAX file format. MAX files generated by PaperPort 10 or above are supported in read-only mode for viewing purposes only. To be able to edit MAX files, you need to convert them to PDF first.
TheMAX to PDF convertertool helps you to find and convert MAX files on your computer to PDF format. The converter is located in the Start menu next to the PaperPort application or can be accessed among the program files namedcvmaxpdf.exe.
Nuance Cloud Connector
PDF files copied to GoogleDocs cloud drive may become corrupt after using certain SET tools on it immediately after copying. If you use a SET tool on a file already on cloud drive, or if you open the file at some point before using a SET tool on it, this issue will not surface.
The file temporarily disappears from the Nuance Cloud Drive when dragged from a Microsoft SkyDrive directory and dropped into the root Microsoft SkyDrive folder. After restart, the file appears again.
different accounts. In such cases, files may not always get moved and sometimes they copy over to the destination directory and become corrupted.
.NET dependent features
The following PaperPort features are either disabled or may not work properly if the .NET 3.5 or later is not installed on your system:
Send To Links output to DOCX and XLSX file formats
MAX to PDF converter
Nuance Cloud Connector
PDF Security
When stacking a group of items into a single PDF, if the source document has a permissions password set, the program will still ask you for the owner password even if the permission settings should not require it.
