MODUL KEMAHIRAN INSANIAH BARU 2012 MODUL 4 VERSI KG GAJAH (2)

(1)

Modul

4

PEMBANGUNAN KERJAYA 1

PERINGKAT DIPLOMA

(LEPASAN SPM DAN PRA-DIPLOMA)

PENERAPAN ELEMEN KEMAHIRAN INSANIAH



KEPIMPINAN



KOMUNIKASI



KEMAHIRAN KERJA BERPASUKAN



ETIKA DAN MORAL PROFESIONAL

(2)

MODUL 4 : PEMBANGUNAN KERJAYA

PENGENALAN

Modul Pembangunan Kerjaya ( Finishing School ) disediakan sebagai panduan dalam mengendalikan latihan kepada pelajar UiTM pringkat diploma untuk mempersiapkan diri mereka dengan persediaan dunia kerjaya. Modul ini menggarap tajuk-tajuk seperti ‘Employer’s expectation on graduates’, ‘Knowing Yourself’, ‘Branding Yourself’, ‘Resume and Cover Letter’ dan ‘Job Interview’. Isu-isu ini sangat asas dan perlu dikuasai bagi bakal graduan dalam proses mencari pekerjaan terutama dalam siatuasi persaingan yang amat kompetetif.

Selain dari memiliki kelulusan akademik yang baik, pelajar perlu mengusai ilmu dan kemahiran insaniah yang boleh diterjemahkan dalam proses memohon pekerjaan melalui penyediaan ‘resume’ dan ‘cover letter’ yang betul, padat dan menarik pihak majikan untuk disenaraipendek bagi panggilan temu duga pekerjaan. Dalam situasi temu duga pekerjaan pula, sekali lagi bakal graduan perlu menterjemahkan segala kemahiran insaniah terutamanya kemahiran komunikasi, pemikiran analatikal dan kritis, etika dan moral profesional, kemahiran kerja sepasukan, keyakinan diri serta daya kepimpinan yang tinggi.

Modul ini dikendalikan dengan satu sesi ceramah oleh pihak industri dan sesi-sesi Latihan Dalam Kumpulan (LDK) bagi membolehkan penyertaan optima oleh peserta agar pendekatan belajar melalui pengalaman memberikan kesan yang efektif dan berpanjangan.

MATLAMAT:

(3)

OBJEKTIF

 Untuk memahami kehendak majikan/industri terhadap graduan

pada masa kini.

 Mengenalpasti pasaran kerja semasa dalam semua sektor

 Meningkatkan kompetensi dan kemahiran diri dalam proses

(4)

KANDUNGAN DAN JADUAL PERLAKSANAAN

CERAMAH TAJUK : ‘EMPLOYER EXPECTATION

Slaid ceramah 2 Jam

(5)

(6)

- Persediaan

 Semua mahasiswa Peringkat Diploma(Pelajar Lepasan SPM dan

Pra-Diploma)

PRA- SYARAT UNTUK MENGIKUTI MODUL PEMBANGUNAN KERJAYA

 Tiada pra-syarat kerana pelajar telahpun mengikuti modul-modul

(7)

UNIT 1 : CERAMAH

TAJUK CERAMAH : JANGKAAN MAJIKAN TERHADAP

GRADUAN

(Employer’s Expectation On Graduates)

TEMPOH MASA : 2 JAM

OBJEKTIF :

 Mendedahkan peserta dengan kehendak/jangkaan majikan

(8)

NOTA CERAMAH UNIT 1

JANGKAAN MAJIKAN TERHADAP GRADUAN (Employer’s Expectation On Graduates)

1.0 Objective/Introduction

• To understand expectations of employers

• To create awareness among UiTM students of those qualities seek by employer

• To drive UiTM students to pursue those qualities 2.0 What is Employability

 Employability of graduates is the propensity of the graduates to

exhibit attributes that employers anticipate will necessary for the future efective functioning of their organization. ( Harvey, 1999)

 Employability can be generally defned as having a set of

competencies ( knowledge, skills and personal attributes or dispositions ) that makes an individual more likely to gain

sustainable employment and to be successful in his or her chosen occupation

3.0 Employer’s Expectation

 Employers worldwide want well-rounded graduates who possess

(Work-ready graduates);

1. Discipline-specifc knowledge and skills (hard skills) 2. Desired soft skills

3. Relevant work experiences

(9)

 Based upon analysis of over 500 graduates recruitment

advertisement in The Star and New Straits Time by Ranjit Sigh for the period June – December 2006, the most highly-valued soft skills were;

1. Oral and written communication skills 2. Interpersonal skills

3. Ability to work in a team

4. Problem solving & decision making 5. Leadership

6. Achievement orientation 7. Proactivity (initiative) 8. Integrity

9. Self-confdence

10. Independent with minimal supervision 11. Perform well under pressure

 MacLeod (2000) identifes the following as softy skills: ability to

communicate efectively, creativity, analytical thinking, problem -solving skills, leadership skills, team-building skills, listening skills, diplomacy, fexibility, change-readiness and self-awareness.

 The lack of soft skills has contributed greatly to graduates

unemployment, besides factors such as ;

1. Low profciency in English,

(10)

4.0 Eight key Employability skills • Communication skills

• Team work skills • Problem Solving

• Initiative & Enterprise skills • Planning & Organizing skills • Self Management skills • Learning skills

• Honesty & Integrity • Enthusiasm

• Balanced attitude to Work & Home life • Ability to deal with pressure

(11)

5.0 Why Soft Skills Important ?

 Survey conducted locally by Ranjit Sigh & A. Wahab in 2007

involving 336 Human Resource and Hiring managers indicated that 41.1 % of the respondents ranked soft skills as the most

important criterion in hiring fresh university graduates followed by academic background, profciency in English, interview

performance, graduate’s ft with company culture and internship/relevant experience .

 A study conducted by the Standard Research Institute and

Carnegie Mellon Foundation involving 500 CEOs found that 75 % of long-term job success depended on people skills and only 25 % on technical knowledge.

 Soft skills enable graduate employees to optimize their personality

and personal productivity.

 Soft skills contribute towards enhancing graduates’ moral

intelligence

 In today’s world, knowledge is often out-of-date in 3 to 4 years and

graduates need to be prepared adequately for an unknowable future

6.0 How can these skills be obtained? • Studies

• University Activities/ Clubs/ Societies

• Extracurricular activities – hobbies & leisure interests • Community involvement

(12)

7.0 Changes in the world of work

• Career moves are not always upward, zigzags are often required in today’s fat organizations

• The individual needs to take responsibility for their career development, not organizations

• There is less emphasis on a set list of job duties, and more emphasis on the package of transferable skills and competencies a person has to ofer

8.0 Comments by previous company interviewing UiTM students/graduates:

• “Mempunyai kelayakan CGPA yang baik. Penggunaan Bahasa Inggeris memuaskan. Tetapi calon kurang pengetahuan am/khusus pada industri. Perlu lebih prihatin dengan perkembangan semasa mengenai bidang yang ingin diceburi” – CIMB Bank

• “Calon tidak bersedia lebih awal untuk mendapatkan maklumat penting berkaitan dengan syarikat/organisasi yang menemuduga” – Zoo Negara

• “Prestasi calon memuaskan dari segi skill komunikasi dan pencapaian akademik keseluruhannya” – Permodalan Nasional Berhad

9.0 Closure

• By researching the work profle:

– Your career planning is eficient and targeted

(13)

• Be able to understand change and be comfortable with uncertainty

UNIT 2 : LATIHAN DALAM KUMPULAN 1

(LDK 1)

NAMA LDK : “KNOWING YOURSELF” (KENALI DIRI

ANDA )

BILANGAN AKTIVITI : 05

OBJEKTIF LDK :

 Untuk membantu peserta mengenali kemahiran, minat, nilai

(14)

LDK 1

AKTIVITI : 01

NAMA AKTIVITI : KENALPASTI KEMAHIRAN DIRI

PERALATAN : BAHAN EDARAN AKTIVITI 1

BILANGAN PESERTA : 20 – 30 ORANG

ANGGARAN MASA : 10 MINIT

TUJUAN:

 Untuk memahami dan menganalisis kekuatan dan

kemahiran-kemahiran diri

(15)

 Menghasilkan satu kenyataan tentang diri sendiri.

 Menyenaraikan 3 kemahiran utama yang ada pada diri

peserta.

ARAHAN:

1. Fasilitator menjelaskan tentang kepentingan kemahiran-kemahiran yang ada pada diri dan hubungannya dengan pembangunan kerjaya.

2. Fasilitator mengedarkan bahan edaran 1 kepada peserta.

3. Peserta mengisi edaran 1 dan menyenaraikan 3 kemahiran utama.

4. Fasilitator meminta beberapa orang bangun membentangkan 3 kemahiran utama yang disenaraikan tadi.

5. Peserta-peserta lain digalakkan untuk memberikan pandangan.

6. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan

RUMUSAN:

 Setiap peserta perlu mengenalpasti kemahiran-kemahiran utama

(16)

(17)

From the type of skills listed below, select your Top 3:

_____ Acting _____ Evaluating _____ Persuading _____ Analyzing _____ Examining _____ Planning

_____ Auditing _____ Expressing _____ Presenting

_____ Budgeting _____ Facilitating _____ Programming _____ Building _____ Forecasting _____ Projecting

_____ Calculating _____ Infuencing _____ Promoting _____ Coaching _____ Inspecting _____ Questioning _____ Communicating _____ Instructing _____ Repairing

_____ Compiling _____ Interviewing _____ Reporting _____ Computing _____ Investigating _____ Researching _____ Conceptualizing _____ Leading _____ Resolving Conficts

_____ Confronting _____ Lecturing _____ Selling _____ Constructing _____ Leading _____ Solving Problems

_____ Consulting _____ Lecturing _____ Speaking

_____ Coordinating _____ Listening _____ Strategic Planning

_____ Counseling _____ Managing _____ Supervising

_____ Critiquing _____ Marketing _____ Teaching/Training _____ Debating _____ Measuring _____ Teamwork _____ Decision Making _____ Mediating _____ Translating

_____ Delegating _____ Motivating _____ Writing

(18)

My Top 3 Skills are:

1. ___________________ 2. _______________ 3. ____________________

LDK 1

AKTIVITI : 02

NAMA AKTIVITI : KENAL PASTI NILAI DIRI

BILANGAN PESERTA : 20 – 30 0RANG

TUJUAN :

 Menyenaraikan 3 nilai utama yang ada pada diri peserta.

ARAHAN:

1. Fasilitator menjelaskan tentang kepentingan nilai-nilai yang ada pada diri dan hubungannya dengan pembangunan kerjaya.

2. Fasilitator mengedarkan edaran 2 kepada peserta.

3. Peserta mengisi edaran 2 dan menyenaraikan 3 lagi kemahiran lagi.

(19)

5. Peserta-peserta lain digalakkan untuk memberikan pandangan.

6. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan

RUMUSAN:

 Setiap peserta perlu mengenalpasti 3 nilai utama yang dikuasainya

(20)

Edaran II Exercise 2 : Identifying Your Values

Given the following workplace values, tick which are relevant to you :

I am interested in jobs and careers that include: _____ creating/building things

_____ mental challenge/mentally demanding/problem-solving _____ physical challenge/physically demanding

_____ opportunity for balance between work life and family life _____ fexibility in work structure

_____ intellectual status, an acknowledged “expert” in a given feld _____ order and structure

_____ high degree of competition _____ integrity and truth

_____ rewarding loyalty and dependability _____ having self-respect and pride in work _____ stability and security

_____ strong fnancial compensation and fnancial rewards

_____ being recognized for quality of work in a visible/public way _____ having a positive impact on others and society

_____ using creativity, imagination; being innovative _____ variety and a changing work pace

_____ professional development and on-going learning and growth _____ friendships and warm working relationships

_____ teamwork and work groups

_____ glamour, prestige, respect, or a level of social status _____ routine, predictable work projects

(21)

_____ clear advancement tracks/opportunities for advancement _____ tranquility, comfort, and avoidance of pressure

_____ dealing with the public/day-to-day contact with the public _____ using cutting edge or pioneering technologies or techniques _____ opportunities for supervision, power, leadership, infuence _____ making decisions, having power to decide courses of action _____ respect, recognition, being valued

_____ autonomy, independence, freedom

_____ precision work with little tolerance for error _____ adventure and excitement

After identifying your values from the lists above, now narrow down your list to the three core values you hold most -- that you can't live without in your job/workplace -- and place them below:

My Top 3 Values are:

1. ________________________________________

2. ________________________________________

(22)

LDK 1

AKTIVITI : 03

NAMA AKTIVITI : MENGENALPASTI ‘TRET PERSONALITI’

TUJUAN :

 Menyenaraikan 3 tret personaliti utama yang ada pada diri

peserta.

ARAHAN:

1. Fasilitator menjelaskan tentang kepentingan tret personaliti yang ada pada diri dan hubungannya dengan pembangunan kerjaya.

(23)

RUMUSAN

 Setiap peserta perlu mengenalpasti 3 tret personaliti

(24)

Edaran III Exercise 3 : Identifying Your Personality Traits

Given the list of personality traits below, identify the traits that suit you best:

__________ Achievement –oriented __________ Enthusiastic __________ Proactive

__________ Adaptable __________ Flexible __________ Rational __________ Adventurous __________ Friendly __________ Reliable

__________ Ambitious __________ Honest __________ Resilient __________ Assertive __________ Idealistic __________

Responsible

__________ Calm __________ Impulsive __________ Self-confident

__________ Caring __________ Independent __________ Self-critical

__________ Cautious __________ Inquisitive __________ Self-reliant __________ Competitive __________ Intelligent __________ Sensitive

__________ Conscientious ` __________ Methodical __________ Shy __________ Conservative __________ Modest __________

__________ Detail-oriented __________ Persistent __________ Understanding

(25)

LDK 1

AKTIVITI : 04

NAMA AKTIVITI : MENGENALPASTI MINAT DIRI

TUJUAN :

 Menyenaraikan 3 minat utama yang ada pada diri peserta.

ARAHAN:

1. Fasilitator menjelaskan tentang kepentingan minat utama yang ada pada diri dan hubungannya dengan pembangunan kerjaya.

4. Fasilitator meminta beberapa orang bangun membentangkan 3 kemahiran yang disenaraikan tadi.

(26)

RUMUSAN :

 Setiap peserta perlu mengenalpasti minat utama yang

(27)

Edaran IV Exercise 4 : Identifying Your Interests

Identify your interest from the lists below. You may select more than one category.

__________ Analyzing __________ Computing __________ Organizing

__________ Budgeting __________ Forecasting __________ Researching

__________ Calculating __________ Interpreting __________ Synthesizing

__________ Compiling __________ Investigating __________ Inventorying

Working with Ideas

__________ Acting _________ Directing __________ Promoting __________ Composing __________ Drawing __________ Speaking

__________ Decorating __________ Editing __________ Reporting

__________ Designing __________ Innovating __________ Writing

Working with People

__________ Coaching __________ Mediating __________ Providing therapy

__________ Counseling __________ Mentoring __________ Serving others

__________ Entertaining __________ Negotiating __________ Supervising

__________ Inspiring __________ Persuading __________ Teaching/training

Working with Things

__________ Assembling __________ Inspecting __________ Producing

(28)

AKTIVITI : 05 (RUMUSAN)

NAMA AKTIVITI : MENYEDIAKAN PERNYATAAN DIRI

PERALATAN : BAHAN EDARAN 5

TUJUAN :

 Menyenaraikan satu pernyataan diri yang ada pada diri peserta.

ARAHAN:

1. Fasilitator menjelaskan tentang kepentingan pernyataan diri dan hubungannya dengan pembangunan kerjaya.

4. Fasilitator meminta beberapa orang bangun membentangkan 3 kemahiran yang disenaraikan tadi.

(29)

RUMUSAN:

 Setiap peserta perlu mengenalpasti pernyataan diri

(30)

Edaran V Exercise 5 : Writing Your Personal Statement

Base on the previous exercise, now write down your own personal statement.

Example:

YOUR PERSONAL STATEMENT

SKILLS VALUE PERSONALIT

Y

INTEREST SLOGAN

Communicat ing

Confdent Energetic Helping people

Personal Statement:

I am energetic, confdent and have a good communication skills in dealing with people

Be The Best

SKILLS VALUE PERSONALIT

Y

(31)

UNIT 3 : LATIHAN DALAM KUMPULAN 2 (LDK 2)

NAMA LDK : BRANDING YOURSELF (PENJENAMAAN

DIRI)

OBJEKTIF LDK :

 Untuk menghasilkan penjenamaan diri (personal branding) bagi

peningkatan kerjaya

 Untuk memahami kepentingan penenamaan diri.

 Memahami langkah-langkah dalam pembentikan penjenamaan

diri (DCCM).

(32)

LDK 2

AKTIVITI : 01

NAMA AKTIVITI : PENJENAMAAN DIRI

TUJUAN :

 Menghasilkan satu penjenamaan diri (Personal Branding)

ARAHAN:

1. Fasilitator menjelaskan tentang langkah-langkah penjenamaan diri (DCCM).

3. Peserta mengisi kenyataan diri dan kenyataan penjenamaan diri.

(33)

6. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan. RUMUSAN:

 Setiap peserta perlu membina penjenamaan diri yang

(34)

Edaran I

Exercise 1 : Building Your Personal Branding

DISCOVER (Know Yourself)

( Form your personal statement ) I am energetic, confient ani have a gooi communication skills in iealing

with people

( Form your personal brand statement ) Energetic, confient ani empowering

(35)

COMMUNICAT E

Communicate your brand through resume, cover letter, CD Portfolio, during interview, websites, blog, facebook, twitter, linkedln, business card etc.

Add your

MAINTAIN  Attend training and re-skilling program

 Rebranding

Focus on your weak area

A graduate’s personal attributes and capabilities

have a

greater infuence on success in the workplace

than a

specifc university degree

Lee Harvey

A graduate’s personal attributes and capabilities

have a

greater infuence on success in the workplace

than a

specifc university degree

(36)

NAMA LDK : RESUME AND COVER LETTER

(PENULISAN RESUME DAN SURAT

IRINGAN)

OBJEKTIF LDK :

 Untuk menghasilkan satu surat iringan kepada majikan dan

penyediaan resume.

 Untuk memahami format surat iringan yang betul.

 Memahami elemen utama dalam penulisan resume dan surat

iringan.

 Meningkatkan kemahiran komunikasi bertulis dalam penyediaan

(37)

(38)

LDK 3

AKTIVITI : 01

NAMA AKTIVITI : PENULISAN RESUME

PERALATAN : BAHAN EDARAN AKTIVITI I DAN II

TUJUAN :

 Menghasilkan satu resume yang ‘standard’.

ARAHAN:

1. Fasilitator menjelaskan kepentingan penulisan resume dalam proses pencarian kerja

2. Fasilitator mengedarkan kertas A4 kepada setiap peserta dan meminta peserta menyenaraikan elemen utama dalam penulisan resume.

3. Fasilitator meminta beberapa orang bangun menyatakan elemen penulisan resume.

(39)

5. Fasilitator memberi panduan cara penulisan objektif kerjaya (career objective) dan lain-lain elemen yang penting.

6. Peserta-peserta diminta menghasilkan satu resume yang sebenar untuk diri masing-masing berdasarkan format yang ‘standard’. ( Resume Template )

7. Peserta-peserta diminta membentangkan resume sebenar yang telah dihasilkan.

8. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan.

RUMUSAN:

 Setiap peserta perlu menghasilkan resume yang

(40)

Edaran I

Exercise 1 : Writing Resume’s Career Objective Statement

You can stand out from the others if you just write your objective from the employer's point of view, instead of your own.

The key: To write an objective that answers this question: "What's in it for me?" , which is on every employer's mind as he or she reads your resume.

To get you started, here is an example:

OBJECTIVE

Management position in procurement where over 10 years of experience will add value to operations.

Avoid such cliche phrases as: "seeking a chance for advancement," or "where my skills will be utilized," or "where I can further my career." So, to keep your objective from being objectionable, put the focus where it belongs -- on the employer and their needs.

With that in mind, try to create your resume objective statement:

OBJECTIVE

(41)

Edaran II

RESUME TEMPLATE GUIDE

FULL NAME Address Telephone: (H)/(M)

Email OBJECTIVE

A short summary of your profle and your career goals

EDUCATION

YEAR : Name of Learning Institution

Academic qualifcation Result

Final Year Thesis - Title (if applicable)

Summary Description

YEAR : Name of Learning Institution

(42)

YEAR : Name of company Position

Responsibilities

If you have no work experience, think of any volunteer work or community activities

EXTRACURRICULAR ACTIVITIES

Year, Organization/Society/Club, Post, Venue

e.g. 2005 Vice President, Student Sport Council, UiTM

SKILLS

Point out all the skills that are related to the profession e.g. Computer Skills, Languages Skills

AWARDS/ACHIEVEMENTS

Year : Name of award

(43)

PERSONAL CHARACTERISTICS/TALENTS

Sell yourself by making a list of your special talents, or positive personality traits. Avoid self-fattering terms such as highly skilled, outstanding, or excellent unless you are one.

e.g. An enthusiastic self-starter with strong leadership and communications skills, extrovert personality and a good team player.

REFERENCES

(44)

MOHD SYAFIQ RAMADHAN

PT 1234, Jalan Aman 8, Desa Seri Bayu, 32600 Bota,Perak, Malaysia Email : syafq123455yahoo.com Phone : (Home) 05-40007000 / (H/P)

012-3456789

OBJECTIVE

 To obtain a position that will enable me to use my strong technical and soft skills, educational background and ability to work well with people to propel the organization achieving its goals and objectives.

EDUCATION

2007 – 2010 : Nagasaki University

B.Eng (Hons) Electrical Engineering ( Electronic )

CGPA 3.72

Major Courses: Electronics I and II, Circuit Analysis, Linear System, Digital Electronics, Microprocessor, Control & Instrumentation, Robotic Systems, Electronic Devices, Magnetic Theory, Linear Algebra, Engineering Mathematics, Physics, Computer Systems & Applications.

Final Year Thesis - Design of a non-linear control system for a nuclear reactor.

The objective of the individual project is to control a system for a nuclearl reactor in such a way that the rate of chemical reaction in the reactor can

(45)

be controlled by varying the temperature of the reactor. Simulation is done using Matlab 10.4 and PSpice software.

2003 – 2006 : Diploma in Electrical Engineering CGPA

3.48

1996 – 2002 : Sekolah Menengah Sains Teluk Intan

Sijil Pelajaran Malaysia (SPM) – 9 As

WORKING EXPERIENCE

2010 : Nagasaki University Help Desk, Student Lab Consultant,

Nagasaki, Japan.

Managed the University Library Lab, served as consultant to computer usage issues and

troubleshooting system errors.

2006 : Motorola Corp. Shah Alam, Selangor, Malaysia. Project Management Intern, managed and lead CCC Group in digital and analog circuit design and simulation software.

EXTRACURRICULAR ACTIVITIES

International Student Committee, Secretary, Nagasaki University, 2008-2010

Vice President, Student Representative Council, UiTM, 2005 Secretary, Electrical Engineering Society, UiTM, 2004

Student Committee, Delima Campus , UiTM, 2003

(46)

Represented Sekolah Menengah Sains in Football, Badminton and Tennis, 1999 -2001

SKILLS

Computer Skills

Competency in digital and analog circuit design and simulation software e.g. PSpice, Matlab, Altera Max II and Intel Microprocessor.

Advanced skills in database systems including MS Access, Excel and Lotus Notes

Profciency in C, C++, Java, Java Script and Visual Basic programming languages

Familiar with Windows and UNIX platforms. Languages Skills

Fluent in written and spoken English, Malay and Japanese AWARDS/ACHIEVEMENTS

2007 -2008 : Awarded Dean Awards for semester 3, 4 and 5 2008 : 1st_{runner up, Inter-Varsity Football Tournament}

2006 : Most Outstanding Student in Leadership Award 2002 : District Champions, Football under-18, Sek. Menengah Sains

PERSONAL CHARACTERISTICS

An enthusiastic self-starter with strong leadership and communications skills. Highly motivated, extrovert personality, hardworking and a good team player.

REFERENCES

Sodera Ramada, Professor of Electrical Engineering, Nagasaki University, Japan

(47)

Hantura Watashiwa, Human Resource Manager , Motorola Corp., Shah Alam, Selangor,

Phone : 03- 12345678, Email : hantura015yahoo.com

LDK 3

AKTIVITI : 02

NAMA AKTIVITI : PENULISAN SURAT IRINGAN

PERALATAN : BAHAN EDARAN 2

(48)

 Menghasilkan satu surat iringan yang standard untuk tujuan

permohonan pekerjaan.

ARAHAN:

1. Fasilitator menjelaskan kepentingan penulisan surat iringan dalam proses pencarian kerja

2. Fasilitator mengedarkan kertas A4 kepada setiap peserta dan meminta peserta menyenaraikan elemen utama dalam penulisan surat iringan.

3. Fasilitator meminta beberapa orang bangun membuat pembentangan elemen utama yang perlu ada dalam penulisan surat iringan.

4. Fasilitator menjelaskan tentang format penulisan surat iringan dan kandungan penulisan yang standard.

5. Fasilitator memberi panduan cara penulisan surat iringan mengikut objektif kerjaya (career objektif) dan lain-lain elemen utama yang penting.

6. Peserta-peserta diminta menghasilkan satu surat iringan yang sebenar untuk diri masing-masing.

7. Peserta-peserta diminta membentangkan surat iringan sebenar yang telah dihasilkan.

8. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan.

(49)

 Setiap peserta perlu menghasilkan surat iringan yang

(50)

Edaran III COVER LETTER TEMPLATE GUIDE

The frst section of your cover letter should include information on how the employer can contact you. If you have contact information for the employer, include that. Otherwise, just list your information.

Your Contact Information

Your Name Your Address

Your Phone Number Your Email Address Date

Employer Contact Information

Name Title Company Address

Salutation

Dear Mr./Ms. Name:

(51)

The body of your cover letter lets the employer know what position you are applying for, why the employer should select you for an interview, and how you will follow-up.

First Paragraph:

The frst paragraph of your letter should include information on why you are writing. Mention the position you are applying for. Include the name of a mutual contact, if you have one. Be clear and concise regarding your request. Convince the reader that they should grant the interview or appointment you requested in the frst paragraph.

Middle Paragraphs:

The next section of your cover letter should describe what you have to ofer the employer. Make strong connections between your abilities and their needs. Mention specifcally how your skills and experience match the job you are applying for. Remember, you are interpreting your resume, not repeating it. Try to support each statement you make with a piece of evidence. Use several shorter paragraphs or bullets rather than one large block of text.

Final Paragraph:

(52)

want to reduce the time between sending out your resume and follow up if you fax or e-mail it.

Complimentary Close:

Respectfully yours,

Signature:

(53)

Sample Cover Letter 305-A Jalan Sultan Mizan

Kg Paya Lima,

21200 Kuala Terengganu, Terengganu

2nd_{August 2012}

Manager,

Group Human Resource, Malaysia Airlines

2nd_{Floor, Admin Building 4, MAS Complex B,}

Sultan Abdul Aziz Shah Airport, 47200 Subang, Selangor

Dear Sir/Madam,

APPLICATION FOR THE POST OF HUMAN RESOURCE EXECUTIVE

I am pleased to submit herewith my application for the post of Human Resource Executive in your company. I believe that my qualifcation and working experience enable me to meet the expectations and demands of the said position.

I graduated from Universiti Teknologi MARA in Degree of Human Resource (Hons.) with a First Class. I am currently attached with Terengganu Gas as a Junior Human Resource Executive.

(54)

interpersonal skills. As an active person in various activities, I have the opportunities to lead, initiate and manage as well as developing the ability to work with people with diferent level and social backgrounds. This also allowed me to gain valuable working knowledge.

The resume enclosed will provide you with more details of my qualifcation and experience. I would be very please to discuss to you further on my current duties and achievements as well as the expectation of your current available position in your organization.

If you are favorably impressed with my qualifcations and experience, I would very much appreciate if you could contact me in advance to set up a meeting to discuss a mutually favorable prospect. You can contact me at the above address or reach me by phoning the number on my resume attached. I could come to your ofice at any time convenient to you.

Yours faithfully,

(55)

NAMA LDK : JOB INTERVIEW (TEMUDUGA

PEKERJAAN)

OBJEKTIF LDK :

 Untuk mendedahkan peserta tentang persediaan menghadapi

temuduga pekerjaan.

 Memahami tujuan utama temuduga pekerjaan.

 Membuat persiapan sebelum menghadiri temuduga.

 Meningkatkan kemahiran komunikasi semasa proses temuduga

(56)

KAEDAH/

marker, kertas

mahjong dan

marker, kertas

mahjong dan

masking tape

30 minit

AKTIVITI 3

MOCK INTERVIEW bahan edaran

aktiviti 2,

marker, kertas

mahjong dan

marker, kertas

mahjong dan

masking tape

(57)

LDK 4

AKTIVITI : 01

NAMA AKTIVITI : PERSEDIAAN MENGHADAPI TEMUDUGA

PERALATAN : BAHAN EDARAN AKTIVITI I

(SENARAI SEMAK PERSEDIAAN TEMUDUGA)

TUJUAN :

 Memahami dan mengenalpasti perkara-perkara yang perlu

sebelum menghadiri temuduga.

ARAHAN:

1. Fasilitator menjelaskan kepentingan persediaan dan proses dalam temuduga pekerjaan.

2. Fasilitator membahagikan peserta kepada 3 kumpulan seperti berikut;

a. Persediaan sebelum temuduga b. Persediaan semasa temuduga

(58)

3. Setiap kumpulan diminta membuat pembentangan.

4. Fasilitator menjelaskan tentang panduan menghadapi temuduga pekerjaan.

RUMUSAN:

 Setiap peserta perlu memahami panduan persediaan

(59)

Edaran I

Exercise 1 : Job Interview Preparation Checklist

Please tick ( / ) where appropriate

Preparation: A few days before the interview

Researched the organization and absolutely sure of pertinent facts

Found out latest developments in the related industry and leading competitors

Have a clear understanding of the position applied for

Know why I want to work for the company

Determined the ft between my credentials with that of job’s requirement

Researched salary information

Updated my resume

(60)

Prepared insightful questions to ask the interviewer

Reconfrmed the date, time, place, length and type of interview

Know exactly interview location and know how long it takes to get there

Arranged my documents and certifcates neatly in a clear folder

The Day of the Interview

Bring along a few copies of my resume, letters of recommendation, list of questions to ask the interviewer, notepad and a pen.

Dress appropriately for the interview

Arrive at least 5-10 minutes early

Visit the restroom and check my appearance

Smile and be friendly with everyone I meet

Introduce myself to the receptionist and confrm appointment

(61)

During the Interview

Put your mobile phone on silent mode

Greet interviewer/interviewers by name/names and the salutation where appropriate.

Maintain good posture and eye-contact throughout the interview

Maintain a positive attitude; never bad-mouth past employers or bosses

Speak clearly, confdently and at a reasonable pace

Use appropriate gestures

“Sell” myself in a truthful and non-arrogant manner

Answer questions directly and concisely

Provide specifc examples of my accomplishments

(62)

Closing the Interview

Ask intelligent and insightful job-related questions

Re-highlight my credentials as related to the job

Ask interviewer when I can expect to hear from the company

Thank the interviewer for his/her time

Shake hand if appropriate and say goodbye

After the Interview

Write a brief thank-you letter or email within 48 hours of the job interview reasserting my credentials and interest in the job

Follow up after two weeks with HR Department

(63)

LDK 4

AKTIVITI : 02

NAMA AKTIVITI : LATIHAN MENJAWAB SOALAN TEMUDUGA

PERALATAN : BAHAN EDARAN AKTIVITI II

TUJUAN :

 Memahami jenis-jenis soalan yang biasa ditanya semasa

temuduga dan cara menjawab soalan dengan betul.

ARAHAN:

1. Fasilitator meminta peserta untuk membahagikan kepada kumpulan kecil

(setiap kumpulan mempunyai 5 peserta).

2. Setiap kumpulan diberikan contoh beberapa soalan yang biasa ditanya semasa temuduga.

(64)

4. Peserta diminta untuk membuat persembahan tentang apa yang dibincangkan dengan menggunkan kertas mahjong.

RUMUSAN:

(65)

Edaran II

Exercise 2 : Mock Interview

Take time to experience the interview process by doing role play with your partner. Take turn to become both the interviewer and interviewee. Use the sample questions below and the assessment form in Exercise 5 as your guide.

SAMPLES OF INTERVIEW QUESTIONS

1. TELL US A LITTLE ABOUT YOURSELF ?

Your response should cover your education, work history, relevant skills and experiences. Focus on top job-related skills, traits and experiences. The interviewer is not interested in your life story. Avoid talking about your childhood or hobbies.

2. WHAT DO YOU KNOW ABOUT OUR ORGANIZATION ?

Your level of preparedness and initiative can be checked by stating your company’s products and services, management style or

corporate culture.

3. WHAT IS YOUR GREATEST WEAKNESS ?

(66)

4. WHY SHOULD WE HIRE YOU ?

State your major accomplishment. You should also indicate your interest in the company. Never say what you hope to gain from the job. Instead, mention how you can contribute to the company.

5. WHERE DO YOU SEE YOURSELF IN 5 YEARS ?

Emphasize commitment to your chosen feld.

6. WHAT ARE YOUR GREATEST STRENGTH ?

State your personal attributes and skills with memorable example that are directly related to the responsibilities.

7. WHAT WOULD YOU SAY ABOUT YOUR TIME

MANAGEMENT?

Always set goal, and prioritize your tasks and spend an appropriate amount of time to accomplish each task.

8. HOW HAS YOUR EDUCATION PREPARED YOU FOR THIS

JOB ?

Highlight the relevant knowledge, skills and personal attributes as related to the job that you are acquired and developed while

pursuing your degree.

(67)

State your accomplishment from your campus activities, part-time jobs, internship or extra-curricular activities.

10. WHAT TYPES OF PEOPLE DO YOU FIND HARD TO GET

ALONG WITH?

Avoid giving a direct opinion. Provide an answer with reason that you fnd that person hard to get along.

11. IF I WERE TO CALL YOUR COMPANY, WHAT DO YOU

THINK YOUR BOSS SHOULD DESCRIBE YOU?

You should describe yourself as a responsible person, able to work independently while good at team work.

12. WHAT IS THE LAST BOOK YOU READ?

Mention that you choose books or materials that generally try to improve your knowledge and skills.

13. WHAT TYPE OF SALARY DO YOU HAVE IN MIND ?

Postpone responding to this question until you receive a frm job ofer.

14. ARE YOU APPLYING FOR OTHER JOBS?

(68)

15. ARE YOU WILLING TO WORK OVERTIME? NIGHTS? WEEKENDS?

This is up to you. Be totally honest.

16. EXPLAIN HOW YOU WOULD BE AN ASSET TO THIS

ORGANIZATION

You should be anxious for this question. It gives you a chance to highlight your best points as they relate to the position being discussed. Give a little advance thought to this relationship.

17. DO YOU HAVE ANY QUESTIONS ?

(69)

LDK 4

AKTIVITI : 03

NAMA AKTIVITI : SIMULASI TEMUDUGA (MOCK INTERVIEW)

PERALATAN : BAHAN EDARAN AKTIVITI III

TUJUAN :

 Melatih peserta mengalami situasi temuduga pekerjaan sebenar.

ARAHAN:

1. Fasilitator meminta peserta untuk membahagikan kepada kumpulan kecil (kumpulan 4 orang peserta dimana 1 orang calon temuduga dan 3 orang akan menjadi panel temuduga).

2. Fasilitator meminta kumpulan pertama untuk tampil ke depan dan menjalankan simulasi temuduga berdasarkan pada soalan yang dibekalkan pada setiap kumpulan.

(70)

4. Fasilitator meminta peserta yang membuat penilaian untuk membuat ulasan tentang simulasi temuduga.

5. Fasilitator memberi ulasan tentang simulasi temuduga tersebut

6. Fasilitator meminta kumpulan seterusnya untuk menjalankan simulasi temuduga hinggalah kepada kumpulan yang terakhir.

8. Fasilitator membuat ulasan dan kesimpulan bagi aktiviti yang dijalankan.

RUMUSAN:

 Setiap peserta perlu mempunyai persediaan

(71)

Edaran III Exercise 3 : Interview Assessment Form

Use this form to evaluate your partner during mock interview exercise.

CRITERIA POOR FAIR PROFICIE

NT

Ability to deliver ideas

candidate fulfll the company’s

requirement

Overall comments on the candidate