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PT PAM LYONNAISE JAYA
PALYJA
The Water Operation for Western Jakarta
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HISTORY
3 Western part of Jakarta since
February 1st 1998.
25 years concession contract.
Eastern part of Jakarta since
February 1st 1998.
25 years concession contract.
June 1997 : Cooperation Agreement between PAM Jaya (DKI Water Operator) and Suez Environnement (Western Jakarta) and with Thames Water (Eastern Jakarta) : boundary of Ciliwung River.
Form of Cooperation: Delegation of PAM Jaya water service to the private operators by way of concession. Utilities’ asset will be returned to PAM Jaya after the end of cooperation period.
UPP PUSAT
UPP BARAT
UPP SELATAN
5
51%
Suez Environnement
49%
Astratel Nusantara
PALYJA SHARE HOLDING
* Astratel is fully owned by PT Astra International Tbk.
Water supply
- Production
- Distribution
- Customer services
(metering – billing – collection)
- Maintenance & Repair
- Investment
PALYJA SCOPE
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PALYJA SNAPSHOT AS OF 2012
≈
4.5 million
Population
407,000
Connections
≈
5,300 km
Network
159,8M m
3Volume Billed 2012
≈
1,400
Employees
≈
1,171 BIDR
Revenue 2012
≈
1,7 BIDR
*Investment
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HEALTH AND SAFETY
.
**frequency rate: Num ber of accident per total of hours worked by all em ployees.
***severity rate: Num ber of days away from work due to work place injury or illness per total num ber of hours worked by all em ployees.
2010
2011
2012
Frequency rate
2,7
0,403
0,79
(target
2.1)
Severity Rate
0,01
0,008
0,0012
(target
0.08)
Fatal Accident
0
0
0
Medical check up for all PALYJA em ployees
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JAKARTA MAIN WATER RESOURCES
61%
33% 1%
PALYJA WATER TREATMENT
PLANTS AND DISTRIBUTION
CENTERS
WTP Cilandak 400 l/s WTP Pejompongan 1&2 Max 2000 + 3600 l/sDCR 5 1,100 l/s DCR 4 2,200 l/s Raw Water PJT-II Max 6200 l/s BTW
Cikokol Max 100 l/s
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WATER TREATMENT PLANTS
AND MAJOR RESERVOIRS
Pejompongan 1 /
Degrem ont 1953 Capacity: 2,000 l/s
Clarifiers → 6 Accelerators
Filter → 48 Rapid Sand Filter
Pejompongan
2
/
Degrem ont
1964 Capacity: 3,600 l/s
Clarifiers → 4 Pulsators
Filter → 34 Aquazur Type T Filter
WTP
Capacity
Pejom pongan 1 2,000 l/s Pejom pongan 2 3,600 l/s Cilandak
Tam an Kota
400 l/s 150 l/s
Major Reservoir
Volume
DCR 4 22,500 m3
DCR 5 22,500 m3
Cilandak / 1977 & 1999
(Degrem ont)
Capacity: 2 x 200 l/s
Taman Kota / 2012
Capacity: 150 l/s w ith biological filtration
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TOTAL Network length: 5,300 km
- Network Extension 1,320 km
- PALYJA rehabilitation 1,008 km of pipe.
Materials:
CI: Cast Iron
Distribution Network
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Network maintenance
M ore than
63,000 Visible and invisible leaks repaired
HELIUM DETECTION:
4,665 km
of network inspected to find leakages
2,999
invisible
leakages detected
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KEY PERFORMANCE INDICATORS
+6.5 millions m3
Volume Sold
37,9%
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Improvement of Supply Conditions
Continuous Supply Intermittent Supply No Water
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In 15 years, around 2300 km of pipe have been laid for rehabilitating or extending the network
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TARIFF STRUCTURE SINCE JANUARY 2007
Note: The above tariff grid is based on volum etric calculation only and does not include fixed costs
Categories Description
G overnor’s decree. No. 17/2006 Dated: 15 January 2007
0-10 m3 11-20 m3 >20 m3
K I Social Customers 1,050 1,050 1,050
K II Low Income Domestic 1,050 1,050 1,575
K III A M iddle Class 3,550 4,700 5,500 K III B Upper Class & Small Business 4,900 6,000 7,450 K IV A Upper Class & Small Business 6,825 8,150 9,800 K IV B Non Domestic 12,550 12,550 12,550
TARIFF STRUCTURE
SOCIAL (KI) LOW-INCOME (KII) MIDDLE CLASS (KIIIA)
Custom er category is defined based on housing surface :
KII : ≤ 28.8 m2
KIIIA : 28.8 to ≤ 70 m2
KIIIB : 71 to ≤ 120 m2 KIVA : > 120 m2
KIVB : defined based on
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CROSS SUBSIDIZED STRUCTURE
Customers, Volume sold and Revenue per Tariff group
CROSS SUBSIDIZED STRUCTURE
Water Tariff per Tariff group (volumetric)
W ater Charge (Indexed)
Around 83% of custom ers, consum ing ≈ 50% of the w ater is
paying less than the cost of the service
Indexed Water Charge 8,102 IDR/m3
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Evolution of Customer database
1998 / 2012
1998 : 201,668
2012: 407,470
Dom estic and in particular low incom e population (K2 +K3A) benefited the m ost of Coverage extension and increase in connections
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ISO 17025: 2000
certification on Laboratory M anagem entSystem Application aw arded in
2005
for Central Laboratory and its supporting process.ISO 9001: 2008
certification on Q uality M anagem entSystem Application aw arded in:
UPP and support process (awarded in 2009) Water Treatment Plant and its supporting
process. (awarded in 2010)
Water Distribution Process and its supporting process, (awarded in 2011)
Customer complaints handling (awarded in
2012)
OHSAS Certificate:
aw arded in2010
for OccupationalHealth and Safety.
Certifications
ISO 17025 / ISO 9001 / OHSAS
NEW ISO 9001-2008 CERTIFICATION
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PALYJA CORPORATE SOCIAL
RESPONSIBILITIES VISION
WATER FOR ALL - G LO BAL PARTNERSHIP O N O UTPUT BASED AID (G PO BA)
- M ASTER M ETER - W ATER KIO SK
HEALTH & EDUCATION
- M ASS M EDICATIO N - BLO O D DO NATIO N, - SCHO LARSHIP
- STUDENT VISIT TO PALYJA FACILITIES
ENVIRONMENT - PALYJA G REEN CO M M UNITY - DREDG ING
- CAR EM ISSIO N TEST, - SAVE G RO UND W ATER CAM PAIG N
- O NE EM PLO YEE = O NE TREE
HUMANITARIAN RELIEF
DO NATIO NS AND
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PT PAM LYONNAISE JAYA