A Model to Analyze the Effect of Mobile Banking Adoption on Customer Interaction and Satisfaction
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The results demonstrate that 1 perceived risk has a negative influence on the adoption of mobile banking, and 2 reference groups both private and public groups moderate the relationship
Exploring a consumption value model for Islamic mobile banking adoption Abstract Purpose – The purpose of this study is to explore a consumption values model for Islamic mobile
- Result of Hypothesis testing shows that there is a significant relationship between Security- Privacy, Trust & Familiarity with adoption of Digital Wallet and Mobile banking services
The responsiveness to loyalty variable has a negative association, which means that a BCA mobile banking system or application that is able to help customers provide services promptly
The research results obtained from the hypothesis prove that the greater the influence of service quality, the greater the perceived value of the mobile banking application, and
Implementing and improving the dimensions of e-service quality, improving customer service, information systems and online bank product services through mobile banking applications and
Keyword: mbanking, mobile banking, corruption, transparency INTRODUCTION The advancement of internet technology and the rapid sales of smartphones in Indonesia become the third
E-banking, EFT, ATMs, Mobile banking and internet banking, Electronic Clearing Services [ECS], credit In this study, it came to know that ICICI bank is providing good mobile banking
