PENGENDALIAN MANAJEMEN
DAN
SISTEM MANAJEMEN KINERJA
HOLDING COMPANY
WORKSHOP
1. Kelompok Anda diminta memilih sebuah organisasi Holding, misalnya sebuah Perusahaan atau Universitas
Nama Organisasi : __________________________________________
2. Identifikasikan isu-isu pengendalian manajemen Holding pada organisasi Kelompok Anda
Isu-isu Configuration :
Isu-isu Coordination :
3. Identifikasikan Corporate Strategy dan Business Strategy pada organisasi Kelompok Anda
CORE
RELATED
DIVERSIFICATION
UNRELATED
VISION
GOALS & OBJECTIVES
CORPORATE
ADVANTAGE
(ASSETS,
SKILLS,
CAPABILITIES)
Corporate Derived Value
Value
Creatio
n
Custome
r
Derived
Value
Enterpris
e
Derived
Value
=
+
Value
Creation
Strategy
Customer
Value
Prepositio
n
Enterprise
Value
Preposition
=
+
Financial Synergies“How do we increase the shareholders value of our
SBU portfolio?”
Customer Synergies
“How do we share the customer Interface to increase total
customer value?”
Internal Process Synergies
“How do we manage SBU Process to achieve economies of scale or value chain integration
Learning & Growth Synergies
“How do we develop and share our intangible assets?”
Financial
“To succeed financially, how Should we appear to
our shareholders?
Customer
“To achieve our vision, how Should we appear To our customers?”
Internal Process
“To satisfy our shareholder And customers, what business Processes must we excel at?”
Learning & Growth
“To achieve our vision, how Will We sustain our ability to change and improve?”
F
0C
0P
0L
0F
AC
AP
AL
AF
BC
BP
BL
BF
CC
CP
CL
CF
DC
DP
DL
DOrganization Derived Value
SBU A SBU B SBU C SBU D
C
u
st
o
m
er
D
er
iv
ed
V
al
u
e
The Enterprise Scorecard
(Creating EnterpriseDerived Value)
The SBU Scorecard
(Creating Customer Derived Value) Line Businesses Corporate Enterprise Value PropositionFinance
IT
Board of
Directors
Enterprise
Strategy
Update
HR
Functional
Strategy
Update
2
Board
Strategy Map
1
Enterprise
Strategy Map
3
Functional
Strategy Map
Enterprise
Strategy Map
Corporate Support Units
Finance
IT
Customers
SBU
Strategy Update
HR
Support Unit
Strategy Update
6
5
Support Unit
Services
SBU
Strategy Map
Support Units
Vendor/Alliance
7
Corporate
Planning
Process
Integrated
Business
Planning
Process
Enterprise
Strategy Map
SBU
Strategy Map
Enterprise
Functional
Strategy Map
Business Units
Functional
Strategy Map
4
8
X
= Alignment Checkpoints
Global Industrial Enterprise with Market-Leading Brands
Drive Shareholder Value
Improve Asset Utilization Drive Growth Through Acquisitions Accelerate
Organic Growth Drive Cash FlowGeneration
Continuously Lower the Cost Base
Provide the Best Product, Services, and Solutions
Develop Partnerships to Deliver the Best Total Value
Create Loyalty Through Excellence in Quality, Service, and Delivery
Provide Leading Customer-Focused Solutions in the Markets We Serve
Drive Dramatic Growth
Through Innovation
Manage the product portfolio for competitive advantage
Restructure businesses and markets to drive growth and profitability
Identify, acquire, and assimilate complementary solutions
Develop innovative, differentiating applications and solutions
Identify and target growth markets and segments
Drive Demand Through
Customer/End-User Value
Leverage IR channel and customer network
Develop customized marketing programs with key customers
Align with innovative, market-driving customers within target channels
Identify and select target channels
Understand customer and end-user needs
Drive Operational
Excellence
Continuously improve health, safety and environment practices
Continuously improve manufacturing network efficiency and effectiveness
Create best-in-class corporate center
Create best for speed, cost and value
Continuously improve technology efficiency and effectiveness
Leverage Cross
Business
Synergies
Develop Strategic Employee Competence Exemplify IR Guiding Principles Share Best Practices Expand Capabilities with TechnologyP
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P
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