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Implementation of Child Friendly City Programs in Serang City Programs in Special Protection The Implementation of Child-Friendly City Programs in Special Protection

Cluster at Serang-Banten Province

Yuni Shafira Rahmah1 Kartika Chandra Kirana2

1Universitas Sultan Ageng Tirtayasa, Banten-Indonesia [email protected]

2UniversitasIslam Negeri Sultan Maulana Hasanuddin Banten-Indonesia [email protected]

*Corresponding author, email: [email protected]

©2022 by the authors. Submitted for possible open access publication under the terms and conditions of the Creative Commons Attribution-ShareAlike 4.0 International License (CC-BY-SA)

license (https://creativecommons.org/licenses/by-sa/4.0/)

Accepted: 29 September 2022

Revised : 13 December 2022 Published: 25 December 2022

ABSTRACT

This research was carried out at the Office of Women's Empowerment and Child Protection in Serang City and the Serang City Social Service. Child-Friendly City is a district/city development system that integrates government, community and business commitments and resources that are planned in a comprehensive and sustainable manner in policies, programs and activities to fulfill children's rights. The objectives of this study are: 1) To find out how the implementation of the child-friendly city program in Serang City in the special protection cluster. 2) To find out the inhibiting factors for the implementation of the child-friendly city program in Serang City in the special protection cluster. This study uses the Regulation of the State Minister for Women's Empowerment and Child Protection No. 12 of 2011 concerning Child Friendly Regency/City Indicators.

This study looks at the special protection cluster with indicators a) Percentage of children who need special protection who receive services b) Percentage of cases of children dealing with the law that are resolved with a restorative approach c) There is a disaster management mechanism that pays attention to the interests of children d) Percentage of children who are treated free from the worst forms of child labor. The type of research used in this study is qualitative with a descriptive approach. Based on interviews, documentation and observations in the field, it can be concluded that the Implementation of the Eligible City Program in Serang City in the Special Protection Cluster has not run optimally or has been carried out properly. This can be seen from the case of children who need special protection which is still increasing every year. In addition, there are still obstacles such as lack of human resources, conditions in the field and lack of adequate facilities.

Keywords: Implementation, Child-Friendly City, Special Protection

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Implementation of Child Friendly City Programs in Serang City Programs in Special Protection ABSTRAK

Penelitian ini di laksanakan di Dinas Pemberdayaan Perempuan Dan Perlindungan Anak Kota Serang dan Dinas Sosial Kota Serang. Kota Layak Anak merupakan sistem pembangunan Kabupten/Kota yang mengintegrasikan komitmen dan sumber daya pemerintah,masyarakat dan dunia usaha yang terencana secara menyeluruh dan berkelanjutan dalam kebijakan, program dan kegiatan untuk memenuhi hak-hak anak.

Adapun tujuan penelitian ini adalah: 1). Untuk mengetahui bagaimana implementasi program kota layak anak di Kota Serang pada klaster perlindungan khusus. 2)Untuk mengetahui faktor-faktor penghambat implementasi program kota layak anak di Kota Serang pada klaster perlindungan khusus. Penelitian ini menggunakan Peraturan Mentri Negara Pemberdayaan Perempuan Dan Perlindungan Anak No. 12 Tahun 2011 Tentang Indikator Kabupaten/Kota Layak Anak. Penelitian ini melihat pada klaster perlindungan khusus dengan indikator (a) Persentase anak yang memerlukan perlindungan khusus yang memperoleh layanan (b) Persentase kasus anak berhadapan dengan hukum yang di selesaikan dengan pendekatan restonatif (c) Adanya mekanisme penanggulanganan bencana yang memperhatikan kepentingan anak (d) Persentasi anak yang di bebaskan dari bentuk-bentuk pekerjaan terburuk anak. Jenis penelitian yang di gunakan dalam penelitian ini adalah kualitatif dengan pendekatan diskriptif. Berdasarkan wawancara, dokumentasi dan observasi di lapangan dapat di simpulkan bahawa Implementasi Program Kota Layak di Kota Serang Pada Klaster Perlindungan Khusus belum berjalan secara optimal atau terlaksana dengan baik. Hal ini di lihat dari kasus anak yang memerlukan perlindungan khusus masih meningkat dalam setiap tahunnya. Selain itu juga masih mengalami hambatan-hambatan seperti kurangnya sumberdaya manusia, kondisi di lapangan dan kurangnya fasilitas yang memadai.

Keywords: Implementasi, Kota Layak Anak, Perlindungan Khusus

1. INTRODUCTION

Children are the most precious gift that is priceless for every parent. The presence of a baby is the most anticipated thing for a family. Growth for growth and every development of the baby will be the centre of attention of parents. Children are the greatest asset for parents, children are also a very important potential for the sustainability of a company nation, the determinant of the quality of human resources (HR) for Indonesia who will become the generation of national development (Graaf, 2020). So that, it will determine the sustainability and integrity of a country, especially Indonesia.

Referring to the General Indonesian Dictionary regarding the meaning of children, etymologically it is interpreted as humans who are still small or humans who are not yet mature. Mariana, (2019) Stated that Children are young people at a young age in their soul and journey of life because they are easily influenced by circumstances surroundings.

Therefore, children need to be taken seriously. However, (Nikku, 2013) said as the most vulnerable and weak social beings, ironically, children are often placed in the most disadvantaged positions, not have the right to voice, even they are often victims of violence and violations of their rights. In Indonesia itself, there are several definitions of children according to laws and regulations, as well as according to experts. But among

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Implementation of Child Friendly City Programs in Serang City Programs in Special Protection some meanings there is none similarities regarding the understanding of the child, because it is based on the aims and objectives of each law and the experts.

Child Friendly City is a term that was first introduced by the Ministry of Women's Empowerment in 2005 through the Child Friendly City Policy (Malone, 2015). For reasons to accommodate the district government, the term Child Friendly City became Child Friendly Regency/City and then shortened to KLA (Andal, 2021; Chawla, 2016).

Then, it can be evaluated by children through their surroundings It is clear that child- friendly cities are districts/cities that have a child rights-based development system, as stated in the Regulation of the Minister of State for Women's Empowerment and Child Protection of the Republic of Indonesia No. 12 of 2011 concerning Child-friendly Regency/City Indicators through the integration of government, community, and business commitments and resources in comprehensive and long-term policies, programs, and activities to ensure the fulfilment of children's rights and protection (Drianda, 2015). In terms of protecting the welfare rights of children, the government makes a policy program regarding Child Friendly City Development (KLA) as described in the Regulation of the State Minister for Women's Empowerment and Child Protection Number 11 of 2011 concerning Policy for Development of Child-friendly Districts/Cities, Regulation of the State Minister for Women's Empowerment and Child Protection of the Republic of Indonesia Number 12 of 2011 concerning Indicators of Child-Friendly Districts/Cities, Regulation of the State Minister for Women's Empowerment and Child Protection of the Republic of Indonesia Number 13 of 2011 concerning Development Guidelines Child- friendly Districts/Cities and Regulation of the State Minister for Women's Empowerment and Child Protection of the Republic of Indonesia Number 14 of 2011 concerning Guidelines for Evaluation of Child-Friendly Districts/Cities. All aim for build district/city government initiatives in an effort to fulfil children's rights

2. LITERATURE REVIEW 2.1 Public policy

In general, public policy can be interpreted as a decision that is chosen to be taken.

Thomas R. Dye, argued that public policy is whatever the government chooses to do or not to do. Dye said that if the government chooses to do something, it must have a goal (objective) and that public policy includes all government actions, so they are merely a statement of the will of the government or government officials (Biggs, 2015;

Nugroho, 2021). In addition, Nour, (2013) defines public policy as: policies set by government agencies and officials, although these policies can be influenced by external actors and factors, while the word "public" in terminology means a group of people or society.

Meanwhile, in the view of (Riggio, 2002) the public is a human activity that is deemed necessary to be regulated or intervened by government or social rules, or at least by collective action. By definition, according to Arisoy, (2019) public policy is a

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Implementation of Child Friendly City Programs in Serang City Programs in Special Protection number of government activities to solve problems in society, either directly or through institutions that influence society. First, policies are made by the government for people's lives. Second, there are policy outputs in the form of programs for the community. And third, the impact of policies on people's lives. Nugroho in his book entitled Public Policy Formulation, Riggio, (2002) said that the things Decides the government not to do or leave it for that, public policy does not always have to be in the form of legislation, but can also be in the form of unwritten but agreed-upon regulations.) that public policy is every decision made by the state, as a strategy to realize the goals of the state.

Policy in the opinion of (Simoneti, 2000) defines public policy as "The relationship between government units and their environment. "Many people think that the definition is still too broad to understand, because public policy can cover many things. According to Nugroho, there are two characteristics of public policy, namely:

1) Public policy is something that is easy to understand, because its meaning is things that are done to achieve national goals;

2) Public policy is something that is easy to measure, because the measurement is clear, namely the extent to which progress has been made in achieving the goals

Literature review is a comprehensive investigation of the available theoretical background including from books and scholarly articles related to your research areas and theories. In this section, you should provide a description, summary, and critical evaluation of your works concerning the research problem being investigated.

Literature reviews are aimed at providing an overview of sources you have explored while researching a particular topic to notify your readers how your research fits within a larger field of study.

Meanwhile, according to Rismanchian, (2007) conveys a relatively more specific definition of public policy, namely as "a purposive course of action followed by enactors in dealing". with a problem or meter of concern” In order to understand the various definitions of public policy, it is better if we discuss some of the key concepts contained in the public policy (Mariana, 2019; Rosmalinda, 2020; Simoneti, 2000)

1. Public policies are those created and implemented by government agencies that have the legal, political and financial authority to do so.

2. Public policy in the form of responding to problems or concrete needs that develop in the community.

3. A set of goal-oriented policies. Public policy is usually not a single decision but consists of several choices of actions or strategies that are made to achieve certain goals for the benefit of the people.

4. Public policies can also be formulated based on the belief that social problems can be solved by existing policy frameworks and because they do not require specific actions.

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Implementation of Child Friendly City Programs in Serang City Programs in Special Protection 5. Public policy contains a statement or justification for the steps or action plans that have been formulated, decisions that have been formulated in public policies can be made by government agencies or representatives of government institutions.

2.1.1. Public Policy Category

There are many categories of public policy, the following are the categories of public policy according to several experts: James E. Anderson as quoted by (Soeharnis, 2018) conveys the categories of public policy as follows:

1. Substantive policies and procedural policies Substantive policies are policies concerning what the government will do. While procedural policy is how the substantive policy can be implemented.

2. Distributive policy and regulatory policy versus redistributive policy.

Distributive policy concerns the distribution of services or benefits to society or individuals. Regulatory policies are policies in the form of restrictions or prohibitions on individual or group behaviour

Public. Meanwhile, redistributive policies are policies that regulate the allocation of wealth, income, ownership or rights among various groups in society.

3. Material policies and symbolic policies Material policies are policies that provide complete resource benefits to the target group. Meanwhile, symbolic policies are policies that provide symbolic benefits to the target group.

4. Policies related to public goods and private goods. Public goods policy is a policy that regulates the provision of public goods or services. Meanwhile, private goods policy is a policy that regulates the provision of goods or services for the free market.

2.1.2 Stages of Policy Making

In solving problems that occur in society, it is necessary to carry out a policy analysis, which for (Whitzman, 2010) is to formulate problems as part of the search for solutions or policy alternatives. There are several stages of the policy-making process, offered by William N. Dunn, namely the formulation of the policy agenda, policy formulation, policy adoption, policy implementation and policy evaluation.

1. Agenda Setting (Agenda Setting)

At this stage, the first thing to do is determine the public problem to be solved.

Not all problems will become public problems, not all problems will become issues, and not all issues will be on the government's agenda. A problem will become a public problem if there is a person or group that moves towards action.

Another opinion was also expressed by Woll quoted by Hessel, that a policy issue can develop into a policy agenda if it has a large impact on the interests of many

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Implementation of Child Friendly City Programs in Serang City Programs in Special Protection people. (Graaf, 2020) offers 4 phases of the problem structuring process to formulate problems, namely problem search, problem definition, problem specification and problem setting.

After determining the problems to be solved, the elected officials, put these public issues on the policy agenda. At this stage, many problems are not touched at all and there are also problems that are postponed for a long time.

2. Policy Formulation

At this stage, issues that are already on the policy agenda then discussed by policy makers. Officials formulate the best policy alternatives to address these problems.

In formulating alternative policies, it is necessary to carry out forecasting procedures to find out the consequences of the policies chosen in the future.

3. Policy Adoption

At this stage, to determine the chosen policy alternative through the support of a legislative majority, consensus among agency directors or judicial decisions.

4. Policy Implementation

This stage is the stage of implementing the policies that have been made.

According to Dunn, implementation is a policy that has been implemented by administrative units by mobilizing financial and human resources. This stage is an important stage in the public policy process. For Patton and Sawicki, Implementation relates to various activities to realize the program. The executives set the way to implement the policies that have been determined.

5. Policy Evaluation (Policy Assessment)

This stage is the final stage of the policy process. This stage carried out to assess the policies that have been implemented. As Dunn said, evaluation is carried out not only to obtain conclusions from the policies that have been implemented, but also suggestions and criticisms to reformulate the problem.

2.2 Public Policy Implementation

A new government action is said to be a policy if the action is carried out, not just a desire, a desire that has not been implemented by the government can’t be considered as a policy. The implementation of these policies is called policy implementation. Policy implementation is generally more difficult than formulating, not all policies are successfully implemented Bridgman, (2004). The implementation of policies as actions taken by individuals or government or private groups to achieve the goals that have been set. Policy implementation leads to output, both in the form of the policy itself and the direct benefits that can be obtained perceived by the user.

The implementation stage deals with what happens after the legislation is enacted by giving authority to a policy by forming clear and measurable outputs, so that the policy can obtain results through program activities. Then, (Biggs, 2015) argue that

"Implementation is what happens after the law is enacted. gives program authority,

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Implementation of Child Friendly City Programs in Serang City Programs in Special Protection policies, benefits, or a type of tangible output. "The success of a policy implementation can be measured or seen from the process and achievement of the final results (outputs), namely: whether or not the objectives are achieved. which you want to achieve. Implementation includes actions by some actors, especially bureaucrats who are meant to make the program work.

3. METHOD

3.1. Types of research

Based on the problems and reviewed by researchers, this type of research is qualitative with a descriptive approach. According to Sugiyono (2011:11) qualitative research is research conducted to determine the value of independent variables, either one or more (independent) variables without making comparisons or connecting between one variable and another. To conduct a study whose validity level can be measured, a study must adhere to research methods in accordance with the theme that is the object of research. So that the research is objective, scientific and rational.

For this reason, this study uses a qualitative research type with a descriptive approach in describing implementation appropriate city program in Serang city on special protection cluster.

3.2. Data Types and Sources

In this study the data obtained through two types of data sources, namely:

1. Primary data

Primary data sources are data directly collected by researchers from the first source (Moleong, 2021). Related to this research, primary data was obtained by direct observation and interviews with research informants.

2. Secondary Data

Secondary data sources are sources that do not directly provide data to data collectors, for example through other people or through documents.

Secondary data in this study were obtained from observations and various forms of supporting reports and documentation ranging from articles, office documents, photographs, and written materials that greatly helped this research. This data is used to support information from primary data.

3.3. Data Collecting

In conducting research, data is very important, so data collection methods are needed. The data collection method that the author uses is as follows:

1. Observation

Observation is the systematic observation and recording of the symptoms studied (Riyanto, 2001). This method is carried out to bring the writer closer to

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Implementation of Child Friendly City Programs in Serang City Programs in Special Protection the people who will be researched and to their actual situation or environment.

And the author can enter into the environment to be studied.

2. Interview

In this case, the researcher asked the informant questions related to the research conducted. While the informant is on duty to answer questions posed by the interviewer. Nevertheless, the informant reserves the right not to answer questions that he or she considers private or confidential.

3. Documentation

In this study, researchers used documents, records and archives that is in the institution that develops the Child Friendly City Program. In addition to written documents in the form of data, information is also carried out via the internet.

4. Research Informants

The informants in this research are: The Office of Women's Empowerment and Child Protection in the Serang City and the Social Service of the Serang City.

3.5. Data analysis

Data analysis is the process of systematically searching and compiling data, data obtained from interviews, field notes and documentation, by organizing the data into categories, describing them into units, synthesizing them, arranging them into patterns, choosing which ones to use. Important and what will be studied, and make conclusions so that they are easily understood by themselves and others (Creswell, 1994)Data analysis in qualitative research was carried out since before enter the field, while on the field and after finishing in the field. Data analysis was carried out using the Miles and Huberman version, in Sugiyono (2013:337) that the activities in qualitative data analysis were carried out interactively and took place continuously until they were completed so that the data was saturated. Activities include data reduction (data reduction), data presentation (data display) and drawing conclusions (verification).

4. FINDINGS AND DISCUSSION 4.1 Overview of Serang City

4.1.1 Brief History of Serang City

Since the 16th century, Serang has been the center of government, trade and cultural center. The strategic location of Serang City makes it the main route connecting Java-Sumatra. The formation of Serang City itself cannot be separated from the mandate of Law No. 23 of 2000 concerning the establishment of Banten Province. This is confirmed by law number 32 of 2007 (which was passed on August 10, 2007) regarding the expansion (establishment) of Serang City from Serang Regency. Serang City was born on August 10, 2007. The birth of Serang City was

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Implementation of Child Friendly City Programs in Serang City Programs in Special Protection officially marked by the inauguration of the acting Mayor of Serang Asmudji H.W.

conducted by the Minister of Home Affairs Mardiyanto at the Ministry of Home Affairs Building, Jakarta on November 2, 2007, as well as the approval of the establishment of the Work Administration Structure (SOTK) of Serang City (Decree of the Minister of Home Affairs number 060/2840/SJ dated November 22, 2007) covering 19 Work Units Regions (SKPD) also include official formations from echelon II to echelon III.

Serang City is a new area resulting from the division of Serang Regency, Banten Province. As the capital of the province, its presence is a logical consequence of the existence of the province of Banten. Since its establishment, Serang City consists of 6 (six) sub-districts, namely Serang District, Kasemen District, Walantaka District, Curug District, Cipocok Jaya District and Taktakan District. Serang City has an area of 266.77 Km2 with a population of about 523,384 people. The northern border of Serang City is Banten Bay, in the east is Pontang District, Ciruas District, and Keragilan District, Serang District, in the South it borders Cikeusal District, Petir District and Baros District, Serang District. And in the west it is bordered by Pabuaran District, Waringin brackets District and Keramatwatu District, Serang Regency. Of the 6 (six) sub-districts, there are 20 sub-districts and 46 villages. The Banten Provincial Government in accelerating the realization of the Serang City Government has prepared 4 (four) working groups that will work before the appointment of the Serang Mayor. The four working groups consist of the Personnel Working Group, the Finance Working Group, the Equipment Working Group and the Political Party Working Group. The formation and composition of the personnel of each working group is filled by Banten Provincial Government Officials and Serang Regency Government Officials.

4.1.2 Geographical Condition of Serang City

Serang City is geographically located between 5099' - 6022' south latitude and 106007' 106025' east longitude. If using the coordinate system UTM (Universal Transfer Mercator) Zone 48 E, the Serang City area is located at coordinates 618,000 m2 to 638,600 m from west to east and 9,337,725 m2 to 9,312,475 m2 from north to south. The longest distance according to a straight line from north to south is about 21.7 km2 and from west to east 20 km2. Administrative boundaries of Serang City:

North side: Banten Bay. East, West and South: Serang Regency.

4.1.3 Child Friendly Cities

Based on the Regulation of the Minister of State for Women's Empowerment and Child Protection of the Republic of Indonesia No. 12 of 2011 concerning Child- friendly Regency/City Indicators that child-friendly cities are districts/cities that have

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Implementation of Child Friendly City Programs in Serang City Programs in Special Protection a child rights-based development system through integration commitment and resources of the government, the community and the business world, which are planned in a comprehensive and sustainable manner in policies, programs and activities to ensure the fulfilment of children's rights and protection. The State Ministry for Women's Empowerment in 2005 introduced this term through the Child Friendly City Policy. For reasons to accommodate the district government, later the term Child Friendly City became Child Friendly Regency/City and later shortened to KLA. so that it can be assessed by children through the surrounding environment.

Clearly a child-friendly city is a district/city that has a children's rights-based development system through the integration of government, community and business commitments and resources, which are planned thoroughly and sustainable in policies, programs and activities to ensure the fulfilment of children's rights and protection.

Based on the child-friendly city indicators contained in the Regulations the Minister of State for Child Empowerment and Protection No. 12 of 2011 concerning Child-friendly Regency/City Indicators mentions 31 child-friendly district indicators, which districts/cities can be categorized as KLA if they have fulfilled the rights of children as measured by the KLA indicator.

that is:

1. Institutional strengthening

(a) The existence of laws and regulations and policies for fulfilment of children's rights.

(b) Percentage of the budget for the fulfilment of children's rights, including the budget for institutional strengthening.

(c) Number of laws and regulations, policies, programs and activities that receive input from children's forums and groups other children.

(d) There are trained human resources who are able to implement children's rights into program policies and activities.

(e) There is data on selected children based on gender, age and gender districts.

(f) Involvement of community institutions in fulfilling children's rights.

(g) Involvement of the business world in fulfilling children's rights.

Cluster of children's rights 1. Civil rights and freedoms

(a) Percentage of children who were registered and received a birth certificate.

(b) Child-friendly information facilities are available.

(c) Number of children's groups, including children's forums in districts, sub-districts and villages.

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Implementation of Child Friendly City Programs in Serang City Programs in Special Protection 2. Family environment and alternative business

(a) Percentage of age at first marriage above 18 (eighteen years).

(b) Consultation institutions are available for parents/families about child care and care.

(c) Child welfare institutions available.

3. Basic health and well-being (a) Infant mortality rate.

(b) Prevalence of malnutrition in toddlers.

(c) Mother's milk percentage.

(d) Number of corners ASI.

(e) Percentage of complete basic immunization.

(f) Number of institutions providing mental reproductive health services.

(g) Number of children from poor families who have access to improved welfare.

(h) Percentage of households with access to clean water.

(i) No smoking area available.

4. Education, leisure time and cultural activities

(a) Early childhood education participation rate.

(b) Percentage of compulsory education for 12 (twelve) years.

(c) Percentage of child-friendly schools.

(d) Number of schools that have programs, facilities and infrastructure my trip to and from school.

(e) There are facilities for child-friendly creative and recreational activities outside of school that are accessible to all children.

5. Special protection

a. Percentage of children who need special protection and get service.

b. Percentage of cases of children in conflict with the law (ABH).

c. There is a disaster management mechanism that pays attention to the interests of children.

d. Percentage of children who were freed from the worst forms of child labour.

4.1.4 Children in the Eyes of the Law

In law, it is known that there are legal subjects, namely everything that is a supporter of rights and obligations. Legal subjects or supporters of rights and obligations are divided into two, namely humans or legal entities, including children who are legal entities subject, although there are still exceptions in certain cases, but the laws and regulations that have been placing children as legal subjects who must also receive protection.

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Implementation of Child Friendly City Programs in Serang City Programs in Special Protection In the explanation of Law no. 23 of 2002 explains that children are a gift as well as a gift from God Almighty, which must always be protected because they have inherent dignity, worth, and rights as human beings that must be upheld. Parents, families and communities are responsible for maintaining and maintaining these human rights in accordance with the obligations imposed by law, as well as in the context of implementing child protection, the state and government are responsible for providing facilities and accessibility for children, especially in ensuring their growth and development. optimally and purposefully.

Law No. 23 of 2002 confirms that the responsibility of parents, families, communities, government and the state is a series of activities that are carried out continuously for the protection of children's rights, this series of activities must be sustainable and directed to ensure the growth and development of children, physically, mentally, spiritually and socially.

4.1.5 Islamic View

Children are the most beautiful gift as well as a trust that is entrusted by Allah SWT. Given to parents. The presence of the baby is highly anticipated by parents as a complement to happiness in a family. In fact, it is not uncommon for couples who have not been given children to be willing to share attempt to have children. A family whose house is not filled with children will feel lonely and colour less A child will be a gift or a favor when his parents succeed in educating him to be a good and devoted person. However, if parents fail to educate the child, it is not a gift or a favor but a disaster for the parents. Therefore, in the Qur'an and Hadith, it is stated that the child is the jewel of the world's life, as a cooler for the eyes or as a gem the hearts of parents and the virtues of pious children.

In the Qur'an, children are described as cooling the eyes or the heart (qurrata’yun).

It is said so because when the eyes look a child will feel happy. Therefore, children are priceless property for parents. There is an expression that says, "My child is my jewel."

God also mentions human children as heart-warming and teaches us a prayer so that the children born become comforting his parents.

5. CONCLUSIONS

Based on the results of the research and discussion that the author has done; in this chapter the author can conclude that the implementation of the Child Friendly City Program in Serang City in the Special Protection Cluster can be said to be in the category of not yet optimal or not running well because of the following:

a. The implementation of the child-friendly city program in the city of Serang in the special protection cluster is said to have not gone well, it can be seen from the

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Implementation of Child Friendly City Programs in Serang City Programs in Special Protection number of cases of children dealing with the law in each year the number continues to increase. Then there has not been a proper implementation of the prevention and treatment program for children who need special protection. In addition, the socialization of disaster management only focuses on children who do not involve parents and community leaders in providing child-centred disaster management. In other cases, the number of children on the streets has not been able to be controlled as a whole because it is still visible that children are in the worst child labour. In addition, the availability of facilities and infrastructure is not yet adequate. So that the development process is not carried out properly because there is a lack of tools to make efforts to eliminate it worst forms of child labour. The coaching that is done only focuses on the children, the guidance should also be given to the parents of the child.

b. The implementation of the child-friendly city program in the city of Serang in the special protection cluster is also still experiencing some obstacles in the lack of a budget which is often an obstacle, then the number of members who can always come down at any time apart from the conditions in the field itself, because the children who were previously have been ordered to return to the streets by doing the same activities as before. Children who are in the field seem to be in one and the truth is not yet known, other obstacles are also such as the coaching tools used not adequate to be used in coaching and there is no special room that

can be used for consultations for social workers at the Serang City Social Service.

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