ISBN No: 978-602-60017-2-6
PROCEEDINGS OF
THE 5TH INTERNATIONAL JOINT SEMINAR AND
COMPANY VISIT TO FP CORPORATION, TOKYO -
JAPAN
Held by
College of Business
RIKKYO UNIVERSITY
Master of Management Program
Faculty of Economics & Business
UNIVERSITAS PADJADJARAN
Proceeding of The 5th International Joint Seminar & Company Visit to FP Corporation
Ltd. Humanizing Collaboration Between Indonesia & Japan
Chief Editor : Popy Rufaidah, SE., MBA., Ph.D Managing Editor : Yudi Azis, SE., S.Si., S.Sos., MT., PhD
ISBN : 978-602-60017-2-6
Layout Editor : Joniar Fani Widodo, ST Technical Editor : Intan Siti Amaliyah, S.Si
Publisher : Magister Manajemen Fakultas Ekonomi dan Bisnis Universitas Padjadjaran
Contact:
Jl. Dipati Ukur No. 46 Bandung 40132 Phone: +62-22-2509585
Fax: 022-2509585
Email: informasi@mm.fe.unpad.ac.id
Online version can be accessed at: http://mm.fe.unpad.ac.id/en/proceedings
iii
Table of Contents
Descriptions Page
Table of Contents i
Welcome Speeches 1
Participant List 8
Abstract 26
Full Paper 91
1. Tourism Development in West Java Popy Rufaidah, SE., MBA., Ph.D.
92
2. Bank Performance On Stock Price: Evidence From Commercial Banks In Indonesia Before And After The 2008 Crisis
Robby Falah Firdaus, Muhammad Hilmy Habibie
101
3. The Influence Of Inovative Packaging Design Of Local Fruit In Bandung On Consumer Purchase Decision
Aquinaldo Sistanto Putra, Muhammad Fanny Fajrin Pratama
112
4. Marketing Strategy Using Business Model Canvas Innovation 3.0 Approach: Service Quality Management and Customer Relationship Management to Customer Loyalty Increase (Case Study of Auto2000) Tresia Ekawati, Maghfirah
119
5. The Analysis of Marketing Strategy toward Online Consumer Trust Affecting Purchase Decision in E-Commerce in Indonesia
Fadhilah, Btari Mariska Purwaamijaya
132
6. The Influence of The Quality on Honda CB 150 R Motorcycle Purchase Decision
Mario, Febriannisa Azrah
144
7. Analysis Of Impulse Buying Affected From In-Store Stimuli, Hedonic Shopping Value And Fashion Involvement On Fashion Products Helmi Setiawan Muhammad, Bintoro Bagus Purmono
151
8. A Brief Description Of Current E-Commerce Market Landscape In India Kevin Allan Maha, Sikandar Hasib
161
9. The Influence Of Hospital Staff Performance And Interpersonal Communication Skill On Patient Satisfaction (Case Study In Emergency Department Of Hasan Sadikin General Hospital)
Melani Shintya Andiani, Puspita Candrasari
170
10. The Effect of Tax Amnesty on the Improvement of Tax Revenue and Database
Aditya Bagus Pribadi, Rendy Rosady
182
11. Macroeconomic and Bank-Specific Determinants of Non-Performing Loans: Evidence from Conventional Commercial Banks in Indonesia that Provided SME Loan in the period 2007-2013
Regina Yuliani, Septianti Chairunnisa
12. The Influence Of Organizational Change And Job Stress On Job Performance In Pt ‘X’ Bandung
Vanisa Assadiah, Rezki Dimetti Tirana
200
13. Competitive Strategy Analysis To Increase Competitiveness In Exporting Seaweed From Indonesia To Japan
Kenny Doenanke Aulia, Rizky Mustika Hati
214
14. The influence of Hashtag on Instagram and Value Creation to the visitors Case Study of visitors of Bandung City
Neni Suryani, Dhea Ryane Yanuar
225
15. Analysis of The Impact Fertilizer Subsidy by The Government on Financial Performance (Case Study at PT Pupuk Kujang) Firman Ariangga, Noery Mutiarahim
231
16. The Association of Working Environment and Job Satisfaction Among Nurses at Rumah Sakit Umum Daerah Kota Bandung
dr. Riza Putri Aulia Hernowo, Sonia Rama, S.KG
240
17. Influence Of Marketing Capability & Innovation Capability To Marketing Perfomance In Bandung City
Priambodo Pratignyo, Wishnu Bhatara
253
18. The Role of Knowledge Creation and Innovation Capital Toward Employee Commitment
Fanfan Rizky Oktavian, Ridwan Bagus Syahputra
265
19. Comprehension Of Relationship Quality In The Retail Environment. (Case Study of PT Pupuk Kujang Sales on Nitrea’s Product) Hikmat Rachmatullah, Mohamad Gani
281
20. The Mapping Of Competitive Analysis Using Bcg Matrix In Formulating Corporate And Business Strategy In Pharmaceutical Industries Muhammad Haris, Tri Mahar Lazuard
296
21. The Influence of Government Regulation and Services Quality to the Peformance Services at Transportation Sector
Debby Muliadin, Prapto Utomo
305
22. Which CAMEL’s Analysis Variables, Have The Strongest Influences To Profit Growth on BPR in West Java
Muhammad Iqbal Ramdani, Muhammad Shendy Rachman
312
23. Analysis of Critical Success Factors for Balanced Scorecard Implementation: Case Study in PT Hexpharm Jaya Laboratories, a Pharmaceutical Company
Irvan Rivani, Rocky Diardi
321
24. The Influence Of Corporate Culture And Competitive Advantage On The Company’s Business Performance (Case Study In PT Bank OCBC NISP Tbk.)
Yulia Isana Pratiwi, Valiensi Utia
334
25. The Influence Of Talent Management And Innovation Capability To Employee Satisfaction In Micro Credit Unit Bank Mandiri
v Anugerah Mufti Putra, Arif Madya Armanto
26. Developing Performance Measurement And Setting Their Targets For A Small Start-Up Manufacturing Company In Indonesia Using Balanced Scorecard: A Case Study Of Pt. Multi Sarana Silicaindo
Supiansyah, Deri Kurniawan
371
27. Burnout, Job Satisfaction, and Intention to Leave among Nursing Staff Working in Sari Asih Ar-Rahmah Islamic Hospital Tangerang
Pradipta Suarsyaf
389
28. The Effect of Brand Trust and Relationship Quality to Customer Loyalty in EMKL Saputra Trans Abadi
Rika Permatasari Effendi, Virza Yuniar
397
29. The Influence of Systematic Risk, Interest Rates, Change in Tax Rates to the Stock Return of Indonesian Property Companies Listed in IDX Karla Okta Mianda, Ratika Puspita Sari
415
30. The Influence of Knowledge Creation & Innovative Behaviour towards Work Efficiency In PT. Indofood CBP Sukses Makmur Tbk. Noodle Division
Hermawan Cahyadi Priyo, Santi Nurma Sari
432
31. Analizing Effect Of Shift Work Systems On Job Satisfaction In PT. Charoen Pokphand Indonesia
Mici Annisa Soraya
445
32. The Effect Of Banking Intermediation, Credit Risk And Operational Efficiency On Profitability Study In Bank Tabungan Negara (Persero), Tbk. (Period 2010 – 2015)
Selvi Lusiana
456
33. The Influence Of Corporate Culture, Motivation And Leadership On Employee Performance In Sharia Bank In Indonesia
Adisya Anggistya, Ferdi Abas
474
34. The Influence of Job Satisfaction and Leadership Style on Employee Performance (Study at Hasan Sadikin Hospital, Bandung)
Nita Nursita
492
35. The Highest And Best Use Analysis To Determine The Type Of Aset Utilization (Case Study on land at Jakarta Street, Bandung West Java) Nurul Atikoh, Suriyanti Gaffar
502
36. Why Does Policy Fail? Understanding The Problems Of Policy
Implementation About Retribution Of Local Wealth Usage: A Case Study In Central Maluku District
Sut Mutiah, Dina Anggraeni
512
Past Events Photos: The 4th International Joint Seminar & Company Visit To Ricoh Company Ltd
525
Itenary 527
Session Chairs of the 5th International Joint Seminar 529
Outline of the Marketing Analysis Report 531
Outline of the Cross-Cultural Analysis Report 532
1
Welcome Speech
Prof. Dr. dr.med. Tri Hanggoro.
Email: rektor@unpad.ac.id
Rector of Universitas Padjadjaran
3
Welcome Speech
Prof. Noriyoshi Shiraishi
Email: siraisi@rikkyo.ac.jp
Senior Vice President of Rikkyo University
Welcome Speech
Dr. Nury Effendi, SE., MA
Email: nury.effendi@fe.unpad.ac.id
Dean, Faculty of Economics & Business, Universitas
Padjadjaran
5
Welcome Speech
Prof. Akita Takahiro
Email: akita@rikko.ac.jp
Specially Appointed Professor, College of Business, Rikkyo
University
Welcome Speech
Popy Rufaidah, SE., MBA., Ph.D
Email: popy.rufaidah@fe.unpad.ac.id
Head, Master of Management Program, Faculty of Economics
& Business, Universitas Padjadjaran
7
PERSON IN CHARGED
RIKKYO UNIVERSITY
Prof. Noriyoshi Shiraishi
siraisi@rikkyo.ac.jp
Prof. Akita Takahiro
5056146@rikkyo.ac.jp, akita@rikkyo.ac.jp
UNIVERSITAS PADJADJARAN
Popy Rufaidah, Ph.D.
popy.rufaidah@fe.unpad.ac.id
PARTICIPANT LIST MASTER OF MANAGEMENT PROGRAM
FEB UNIVERSITAS PADJADJARAN
Popy Rufaidah, Ph.D.
HEAD, MASTER OF MANAGEMENT PROGRAM FACULTY OF ECONOMICS AND BUSINESS UNIVERSITAS PADJADJARAN
Egi Arvian, SE., M.Si.
LECTURER
9
LIST OF PARTICIPANTS OF THE 5TH INTERNATIONAL JOINT SEMINAR AND COMPANY VISIT TO JAPAN CORPORATION
HELD BY RIKKYO UNIVERSITY, TOKYO, JAPAN AND MASTER OF MANAGEMENT PROGRAM, UNIVERSITAS PADJADJARAN 29 JANUARY – 02 FEBRUARY 2017 (REGULAR PROGRAM)
No Photo Identity
1.
Name: Robby Falah Firdaus
Student ID: 120820160001
Phone: 081910051046
Email: robbyfastpitch@gmail.com
Titled of the paper:
Bank’s Performance On Stock Price: Evidence From Commercial Banks In Indonesia Period 2011 - 2015
2.
Name: Aquinaldo Sistanto Putra
Student ID: 120820160002
Phone: 081214932262
Email: aquinaldosistanto@gmail.com
Titled of the paper:
The Influence Of Inovative Packaging Design Of Local Fruit In Bandung On Consumer’s Purchasing Decision
3.
Name: Tresia Ekawati
Student ID: 120820160004
Phone: 081275637075
Email: tresiaeka@gmail.com
Titled of the paper:
Marketing Strategy Using Business Model Canvas Innovation 3.0
Approach: Service Quality Management And Customer Relationship
Management To Increase Customer Loyalty (Case Study Of Auto 2000)
4.
Name: Btari Mariska Purwaamijaya
Student ID: 120820160005
Phone: 085722237114
Email: btarimariska@yahoo.com
Titled of the paper:
No Photo Identity
5.
Name: Febriannisa Azrah
Student ID: 120820160010
Phone: 081378133717
Email: febrian.nisa@ymail.com
Titled of the paper:
Influence The Quality on Honda CB 150 R Motorcycle Purchase Decision in Bandung
6.
Name: Muhammad Fanny Fajrin Pratama
Student ID: 120820160012
Phone: 081323626050
Email: fajrin.pratama.fp@gmail.com
Titled of the paper:
The Influence Of Inovative Packaging Design Of Local Fruit In Bandung On Consumer’s Purchasing Decision
7.
Name: Helmi Setiawan Muhammad
Student ID: 120820160013
Phone: 082219196597
Email: helmiw26@gmail.com
Titled of the paper:
Analysis Of Impulse Buying That Affected From In-Store Stimuli, Hedonic Shopping Value And Fashion
Involvement On Fashion Products
8.
Name: Fadhilah
Student ID: 120820160014
Phone: 087774623763
Email: fadhilah4292@gmail.com
Titled of the paper:
11
No Photo Identity
9.
Name: Mario
Student ID: 120820160015
Phone: 081222544755
Email: mariokrqd@gmail.com
Titled of the paper:
Influence The Quality on Honda CB 150 R Motorcycle Purchase Decision in Bandung
10.
Name: Kevin Allan Maha
Student ID: 120820160016
Phone: 081361342904
Email: kevinallan.maha@yahoo.co.uk
Titled of the paper:
Building Trust In E-Commerce Websites: An Indian Perspective
11.
Name: Muhammad Hilmy Habibie
Student ID: 120820160018
Phone: 089656097578
Email: mhilmyyyyhabibie@gmail.com
Titled of the paper:
Bank’s Performance On Stock Price: Evidence From Commercial Banks In Indonesia Period 2011 - 2015
12.
Name: Melani Shintya Andiani
Student ID: 120820160021
Phone: 081320446687
Email: dr.melanisa@gmail.com
Titled of the paper:
No Photo Identity
13.
Name: Puspita Candrasari
Student ID: 120820160023
Phone: 081321304362
Email: puspitacandrasari@yahoo.com
Titled of the paper:
The Influence Of Hospital Staff Performance And Interpersonal Communication Skill On Patient Satisfaction (Case Study In Emergency Department Of Hasan Sadikin General Hospital)
14.
Name: Rendy Rosady
Student ID: 120820160024
Phone: 082120633636
Email: rendyrosady.pk57@gmail.com
Titled of the paper:
The Effect of Tax Amnesty to The Improvement of Tax Revenue and Data Base
15.
Name: Aditya Bagus Pribadi
Student ID: 120820160026
Phone: 085722721423
Email: myiesazafira.pribadi@gmail.com
Titled of the paper:
The Effect of Tax Amnesty to The Improvement of Tax Revenue and Data Base
16.
Name: Septianti Chairunnisa
Student ID: 120820160044
Phone: 085722586099
Email: septianti.chairunnisa@hotmail.com
Titled of the paper:
Macroeconomics and Bank Specific Determinants of Non-Performing Loan: Evidence from Conventional
13
No Photo Identity
17.
Name: Bintoro Bagus Purmono
Student ID: 120820160047
Phone: 085750111594
Email: fatihtravel92@gmail.com
Titled of the paper:
Analysis Of Impulse Buying That Affected From In-Store Stimuli, Hedonic Shopping Value And Fashion
Involvement On Fashion Products
18.
Name: Vanisa Assadiah
Student ID: 120820160053
Phone: 08129408773
Email: vanisa.diah@gmail.com
Titled of the paper:
The Influence of Organizational Change and Job Stress on Job Performance in PT “X” Bandung
19.
Name: Maghfirah
Student ID: 120820160054
Phone: 081341132656
Email: Maghfirah1992@gmail.com
Titled of the paper:
Marketing Strategy Using Business Model Canvas Innovation 3.0 Approach: Service Quality Management And Customer
Relationship Management To Increase Customer Loyalty (Case Study Of Auto 2000)
20.
Name: Regina Yuliani
Student ID: 120820160055
Phone: 081394346534
Email: reginaayuliani@gmail.com
Titled of the paper:
Macroeconomics and Bank Specific Determinants of Non-Performing Loan: Evidence from Conventional
No Photo Identity
21.
Name: Rezki Dimetti Tirana
Student ID: 120820160057
Phone: 081221851702
Email: rezkidtirana@gmail.com
Titled of the paper:
The Influence of Organizational Change and Job Stress on Job Performance in PT “X” Bandung
22.
Name: Rizky Mustika Hati
Student ID: 120820160058
Phone: 081224080291
Email: rizky.mustika@yahoo.com
Titled of the paper:
Competitive Strategy Analysis To Increase Competitiveness In Exporting Seaweed From Indonesia To Japan
23.
Name: Kenny Doenanke Aulia
Student ID: 120820160059
Phone: 082117171836
Email: kennydoenanke@gmail.com
Titled of the paper:
15
LIST OF PARTICIPANTS OF THE 5TH INTERNATIONAL JOINT SEMINAR AND COMPANY VISIT TO JAPAN CORPORATION
HELD BY RIKKYO UNIVERSITY, TOKYO, JAPAN AND MASTER OF MANAGEMENT PROGRAM, UNIVERSITAS PADJADJARAN 29 JANUARY – 02 FEBRUARY 2017 (EXECUTIVE PROGRAM)
No Photo Identity
1
Name: Neni Suryani
Student ID: 120820150502
Phone: 085720015771
Email: nenisuryani@hotmail.co.id
Occupation: CV Ravels Trans Pratama
Titled of the paper:
The Influence of Hashtag on Instagram and Value Creation to The Visitors Case Study of Visitors of Bandung City
2
Name: Firman Ariangga
Student ID: 120820150506
Phone: 08568514248
Email: firmanpkc@gmail.com
Occupation: PT Pupuk Kujang
Titled of the paper:
Analysis of The Impact Fertilizer Subsidy by The Government on Financial Performance (Case Study at PT Pupuk Kujang)
3
Name: Riza Putri Aulia Hernowo
Student ID: 120820150507
Phone: 081282800900
Email: rizahernowo2@yahoo.com
Occupation: RSUD Kota Bandung
Titled of the paper:
The Association of Working Environment and Job Satisfaction Among Nurses at Rumah Sakit Umum Daerah Kota Bandung
4
Name: Noery Mutiarahim
Student ID: 120820150508
Phone: 085624422460
Email: noerymutiarahim@gmail.com
Occupation: PT. Adverta Nata Usaha Jaya
Titled of the paper:
No Photo Identity
5
Name: Wishnu Bhatara
Student ID: 120820150510
Phone: 087722264342
Email: wishnu.bhatara@gmail.com
Occupation: PT Bank Pembangunan Daerah Jawa Barat & BantenTbk (Junior Staff Divisi Dana Jasa Konsumer)
Titled of the paper:
Influence Of Marketing Capability & Innovation Capability To Marketing Perfomance In Bandung City
6
Name: Fanfan Rizky Oktavian
Student ID: 120820150516
Phone: 081222497515
Email: fun_fantasi@yahoo.co.id
Occupation: Titled of the paper:
The Role of Knowledge Creation and Innovation Capital Toward Employee Commitment
7
Name: Hikmat Rachmatullah
Student ID: 120820150517
Phone: 08112204113
Email: h_rachmatullah@yahoo.com
Occupation: PT Pupuk Kujang
Titled of the paper:
Comprehension Of Relationship Quality In The Retail Environment. (Case Study of PT Pupuk Kujang Sales on Nitrea’s Product)
8
Name: Mohamad Gani
Student ID: 120820150518
Phone: 082137333376;08159999976
Email: sleepyorca@gmail.com
Occupation: PT Pupuk Kujang
Titled of the paper:
17
No Photo Identity
9
Name: Tri Mahar Lazuardi
Student ID: 120820150519
Phone: 082120182094
Email: trimaharlazuardi@gmail.com
Occupation: Kementerian Perdagangan
Titled of the paper:
The Mapping Of Competitive Analysis Using BCG Matrix In Formulating Corporate And Business Strategy In Pharmaceutical Industries
10
Name: Debby Muliadin
Student ID: 120820150523
Phone: 08567099998
Email: debby.deboll@gmail.com
Occupation: Titled of the paper:
The Influence of Government Regulation and Services Quality to the Peformance Services at Transportation Sector
11
Name: Muhamad Iqbal Ramdani
Student ID: 120820150526
Phone: 082130898929
Email: iqbal.ramdani28@ymail.com
Occupation: PT Bank Pembangunan Daerah Jawa Barat & BantenTbk (Junior Staff Divisi BPRLKM)
Titled of the paper:
Which CAMEL’s Analysis Variables, Have The Strongest Influences To Profit Growth on BPR in West Java
12
Name: Rocky Diardi
Student ID: 120820150529
Phone: 082166828235
Email: rocky.diardi@gmail.com
Occupation: PT. Eltran Indonesia
Titled of the paper:
No Photo Identity
13
Name: Sonia Rama
Student ID: 120820150530
Phone: 082174676007
Email: soniarama82@gmail.com
Occupation: Titled of the paper:
The Association of Working Environment and Job Satisfaction Among Nurses at Rumah Sakit Umum Daerah Kota Bandung
14
Name: Yulia Isana Pratiwi
Student ID: 120820150531
Phone: 081320005198
Email: yuliaisana@yahoo.com
Occupation: PT Bank OCBC NISP Tbk.
Titled of the paper:
The Influence Of Corporate Culture And Competitive Advantage On The Company’s Business Performance (Case Study In PT Bank OCBC Nisp Tbk.)
15
Name: Priambodo Pratignyo
Student ID: 120820150532
Phone: 08562305633
Email: ppratignyo@yahoo.com
Occupation: Anton Sulthon IF, SH. & Rekan
Titled of the paper:
Influence Of Marketing Capability & Innovation Capability To Marketing Perfomance In Bandung City
16
Name: Ridwan Bagus Syahputra
Student ID: 120820150534
Phone: 085222002001
Email: ridwanbs37@gmail.com
Occupation: Konsultan
Titled of the paper:
19
No Photo Identity
17
Name: Anugerah Mufti Putra
Student ID: 120820150535
Phone: 085223935555;087770780877
Email: anugerahmuftiputra@yahoo.com
Occupation: Home Industry Sepatu Agnia di Tasikmalaya
Titled of the paper:
The Influence Of Talent Management And Innovation Capability To Employee Satisfaction In Micro Credit Unit Bank Mandiri
18
Name: Muhammad Haris
Student ID: 120820150536
Phone: 082216273451
Email: mharis040307@gmail.com
Occupation: PT. Sanbe Farma
Titled of the paper:
The Mapping Of Competitive Analysis Using BCG Matrix In Formulating Corporate And Business Strategy In Pharmaceutical Industries
19
Name: Dhea Ryane Yanuar
Student ID: 120820150539
Phone: 085723604017
Email: dhearyane@yahoo.com
Occupation: Infomedia Solusi Humanika
Titled of the paper:
The Influence of Hashtag on Instagram and Value Creation to The Visitors Case Study of Visitors of Bandung City
20
Name: Arif Madya Armanto
Student ID: 120820150540
Phone: 085659928400
Email: ARIF.MADYA@GMAIL.COM
Occupation: PT. Tricada Intronic
Titled of the paper:
No Photo Identity
21
Name: Deri Kurniawan
Student ID: 120820150541
Phone: 0811248842
Email: derikurnia80@gmail.com
Occupation: Pusat Survei Geologi
Titled of the paper:
Developing Performance Measurement And Setting Their Targets For A Small Start-Up Manufacturing Company In Indonesia Using Balanced Scorecard: A Case Study Of Pt. Multi Sarana Silicaindo
22
Name: Irvan Rivani
Student ID: 120820150542
Phone: 08122182403
Email: irvan_rivani@yahoo.com
Occupation: PT Hexpharm Jaya Labs.
Titled of the paper:
Analysis of Critical Succes Factor on Balance Score Card Effective Implementation, Case Study in PT Hexpharm Laboratories. a Pharmaceutical Company
23
Name: Pradipta Suarsyaf
Student ID: 120820150544
Phone: 085782340567
Email: stronguardian@gmail.com
Occupation: Medical Doctor/General Practitioner at Rumah Sakit Islam Sari Asih Ar-Rahmah & Puskesmas Cipondoh
Titled of the paper:
Burnout, Job Satisfaction, and Intention to Leave among Nursing Staff Working in Sari Asih Ar-Rahmah Islamic Hospital Tangerang
24
Name: Valiensi Utia
Student ID: 120820150545
Phone: 081315924761
Email: Valiensi_utia@yahoo.com
Occupation: PT Astra Nippon Gasket Indonesia (Finance & Accounting Section Hed)
Titled of the paper:
21
No Photo Identity
25
Name: Supiansyah
Student ID: 120820150546
Phone: 081372241499
Email: supiansyah@gmail.com
Occupation: PT. Multi Sarana Silicaindo
Titled of the paper:
Developing Performance Measurement And Setting Their Targets For A Small Start-Up Manufacturing Company In Indonesia Using Balanced Scorecard: A Case Study Of Pt. Multi Sarana Silicaindo
26
Name: Rika Permatasari Effendi
Student ID: 120820150547
Phone: 085794184505
Email: rk_permata@ymail.com
Occupation: Twin Tulipware Indonesia
Titled of the paper:
REVIEW JOURNAL
“The Effect of Brand Trust and
Relationship Quality to Customer Loyalty in EMKL Saputra Trans Abadi"
27
Name: Ratika Puspita Sari
Student ID: 120820150549
Phone: 08157171624
Email: iniemailnyatika@yahoo.com
Occupation: PT LEN Industri (Accounting Staff)
Titled of the paper:
The Influence of Systematic Risk, Interest Rates, Change in Tax Rates to the Stock Return of Indonesian Property Companies Listed in IDX
28
Name: Hermawan Cahyadi Priyo
Student ID: 120820150550
Phone: 081278941444
Email: hermawancahyadipriyo@yahoo.co.id
Occupation: PT. Sumber Alfaria Trijaya, Tbk
Titled of the paper:
No Photo Identity
29
Name: Muhammad Shendy Rachman
Student ID: 120820150554
Phone: 08567935398
Email: shendyrachman@gmail.com
Occupation: PT Bank Pembangunan Daerah Jawa Barat & BantenTbk ( Junior Staff Cabang Purwakarta)
Titled of the paper:
Which CAMEL’s Analysis Variables, Have The Strongest Influences To Profit Growth on BPR in West Java
30
Name: Virza Yuniar
Student ID: 120820150557
Phone: 081217177157
Email: virzayuniar@yahoo.com
Occupation: D'Value Wedding Decoration
Titled of the paper:
REVIEW JOURNAL
“The Effect of Brand Trust and
Relationship Quality to Customer Loyalty in EMKL Saputra Trans Abadi"
31
Name: Prapto Utomo
Student ID: 120820150559
Phone: 081321363900
Email: utomo.hw@gmail.com
Occupation: PT. Kereta Api Indonesia (Persero)
Titled of the paper:
The Influence of Government Regulation and Services Quality to the Peformance Services at Transportation Sector
32
Name: Karla Okta Mianda
Student ID: 120820150560
Phone: 085221213786
Email: carlamianda@yahoo.com
Occupation: Astra International – Property (Staff Accounting & Tax Analyst)
Titled of the paper:
23
No Photo Identity
33
Name: Santi Nurma Sari
Student ID: 120820150561
Phone: 081284193737
Email: nurmasanti86@gmail.com
Occupation: PERUM BULOG
Titled of the paper:
“The Influence of Knowledge Creation & Innovative Behaviour towards Work Efficiency In PT. Indofood CBP Sukses Makmur Tbk. Noodle Division”
34
Name: Mici Annisa Soraya
Student ID: 120820150014
Phone: 08156174417
Email: mici.annisa@gmail.com
Occupation: Wiraswasta
Titled of the paper:
Analizing Effect of Shift Work Systems on Job satisfaction In PT. Charoen Pokphand Indonesia
35
Name: Selvi Lusiana
Student ID: 120820150030
Phone: 0817610920
Email: selvi.lusiana@yahoo.com
Occupation: Karyawan Bank BTN
Titled of the paper:
The Effect of Banking Intermediation, Credit Risk and Operational Efficiency to Profitability (Study in Bank Tabungan Negara (Persero), TBK ((Periode 2010-2015))
36
Name: Adisya Anggistya
Student ID: 120820150040
Phone: 082117000687
Email: aanggistya0787@gmail.com
Occupation: Marketing at PT. Bank Syariah Mandiri
Titled of the paper:
No Photo Identity
37
Name: Ferdi Abas
Student ID: 120820150054
Phone: 081323287200
Email: ferdi.abas10@gmail.com
Occupation: Wiraswsata
Titled of the paper:
The Influence Of Corporate Culture, Motivation And Leadership On Employee Performance In Sharia Bank In Indonesia
38
Name: Nita Nursita, Se
Student ID: 120820150060
Phone: 081321512390,081313313536
Email: nitanursita9@gmail.com
Occupation: Pegawai Negeri Sipil
Titled of the paper:
25
LIST OF PARTICIPANTS OF THE 5TH INTERNATIONAL JOINT SEMINAR AND COMPANY VISIT TO JAPAN CORPORATION
HELD BY RIKKYO UNIVERSITY, TOKYO, JAPAN AND MASTER OF MANAGEMENT PROGRAM, UNIVERSITAS PADJADJARAN 29 JANUARY – 02 FEBRUARY 2017 (SCHOLARSHIP PROGRAM)
No Photo Identity
1
Name: Nurul Atikoh
Student ID: 120820160007
Phone: +6285227141444
Email: nurul.atiko@yahoo.com
Occupation: Planner at Center for Trade Education and Training, Ministry of Trade
Titled of the paper:
The Principles Of Highest And Best Use Analysis To Determine The Type Of Aset Utilization (Case Study on land at Jakarta Street, Bandung West Java)
2
Name: Suriyanti Gaffar
Student ID: 120820160042
Phone: 08124218439
Email: suriyantigaffar@gmail.com
Occupation: Directorate General of State Assets Management, Ministry of Finance
Titled of the paper:
The Principles Of Highest And Best Use Analysis To Determine The Type Of Aset Utilization (Case Study on land at Jakarta Street, Bandung West Java)
3
Name: Sut Mutiah
Student ID: 120820160033
Phone: 085215282243
Email: mutiahsangadji@gmail.com
Occupation: Auditor at Indonesian Finance and Development Supervisory Agency (BPKP)
Titled of the paper:
27
Tourism Development in West Java
Popy Rufaidah, SE., MBA., Ph.D. (popy.rufaidah@unpad.ac.id)
Head, Master Of Management Program Faculty Of Economics And Business Universitas Padjadjaran
ABSTRACT
Purpose
Design/Methodology/Approach
Expected Finding
Managerial/Practical Implication
Originality/Value
29
Bank Performance On Stock Price: Evidence From Commercial Banks In Indonesia Before And After The 2008 Crisis
Robby Falah Firdaus(robbyfastpitch@gmail.com)1 & Muhammad Hilmy Habibie (mhilmyyyyhabibie@gmail.com)2
1,2
Full Time Students, Master of Management Program, Faculty of Economics, and Business, Universitas Padjadjaran (MM FEB UNPAD)
ABSTRACT
Purpose
The main purpose of this study is to make sure that stock price evaluates bank performance indicators in the time before and after the 2008 crisis, regarding perceptions related to bank performace and stock price in case of choosing stock as an invesment.
Design/Methodology/Approach
The research methodology used in this research is descriptive method. This research uses regression method and comparative analysis. The population in this research are all Commercial Banking Companies listed on the Indonesia Stock Exchange (IDX).
Expected Finding
From this research, we expect that there is some performance improvement from the banks after the 2008 crisis, so their stock price will slightly increase along with the improvement of performance.
Managerial/Practical Implication
This study will benefit people as a consideration in choosing the right stocks to invest, and for the Banking Companies, it contributes to the management of their performance, so they can maintain or increase their stock price in critical situations.
Originality/Value
This paper is the only study that is done on the Commercial Banks in Indonesia that have been affected by the 2008 crisis, and measures the impact of bank performance on stock price.
The Influence Of Inovative Packaging Design Of Local Fruit In Bandung On Consumer Purchase Decision
Aquinaldo Sistanto Putra (aquinaldosistanto@gmail.com)1 & Muhammad Fanny Fajrin Pratama (fajrin.pratama.fp@gmail.com)2
1,2
Full Time Students, Master of Management Program, Faculty of Economics and Business, Universitas Padjadjaran (MM FEB UNPAD)
Abstract
Purpose
The purpose of this study is to discuss the influence of innovative packaging design of fruit in Bandung City on consumer purchase perception.
Design
The research will use survey questionaire method, where data are gathered using questionairres distributed to random respondents. Respondents will be given three diferrent designs of fruit packaging, and they will decide which packaging material, design and information that have the greatest influence on purchase decision.
Expected finding
The expected results are to find how the packaged fruit gives more influence than the unpackaged one, and to find which kind of packaging gives the greatest influence on purchase decision.
Practical implication
The result of this research can be used as recomendation for fruit growers to create a new value for their product.
Originality
This paper can provide innovation on fruit packaging design to create a new value for local fruit in Indonesia.
31
Marketing Strategy Using Business Model Canvas Innovation 3.0 Approach: Service Quality Management and Customer Relationship Management to Customer Loyalty Increase (Case Study of Auto2000)
Tresia Ekawati(tresiaeka@gmail.com)1 & Maghfirah (maghfirah1992@gmail.com)2
1,2
Full Time Students, Master of Management Program, Faculty of Economics, and Business, Universitas Padjadjaran (MM FEB UNPAD)
Abstract
Purpose:
This paper aims to focus on the relationship between service quality and customer relationship management to customer loyalty increase in AUTO2000, Bandung. Business Model Canvas is used to desribe “how” and “why” activities and choices are made by the company in order to achieve a sustainable position in its industry.
Design/methodology/approach:
This study applies quantitative method which is enriched by interviewing the top management. The independent variables are Service Quality Management (X1) and Customer Relationship Management (X2) while the dependent variable is Customer Loyalty (Y). The use of business model canvas focuses on the implementation of “Focus on Customer” value through Delivery Explanation to Customer.
Expected Findings:
This paper is expected to provide a comprehensive analysis of service quality management and customer relationship management to customer loyalty increase in AUTO2000.
Research Limitation and Practical Implication:
This paper is limited in terms of research coverage, using data collected through structured questionnaires administered to 100 customers of AUTO2000 in Bandung with purposive sampling method. There is a managerial advice by reviewing the current business model using Business Model Canvas Theory.
Originality:
propositions, customers segment, customer relationships, channel, revenue streams, key partners, key resources, key activities, and cost structures. The paper uses Business Model Canvas to frame and analyse the actual condition of business model in AUTO2000 after the implementation of “Focus on Customer” value through Delivery Explanation to Customer
Keywords: Business Model Canvas, Service Quality, Customer Relationship Management, Customer Loyalty, Auto2000.
33
The Analysis of Marketing Strategy toward Online Consumer Trust Affecting Purchase Decision in E-Commerce in Indonesia
Fadhilah (fadhilah4292@gmail.com)1 & Btari Mariska Purwaamijaya (btarimariska@yahoo.com)2
1,2
Full Time Students, Master of Management Program, Faculty of Economics and Business, Universitas Padjadjaran (MM FEB UNPAD)
Abstract
Purpose
The purpose of this study is to explain about the effective marketing strategy in e-commerce in Indonesia, regarding perceptions related to how the best marketing strategy can create online consumer trust to e-commerces in Indonesia and make a purchase decision to their products.
Design/Methodology/Approach
This study applies quantitative and casual explanatory method. It explains the relationship between indepedent and dependent variables. Purchase decision becomes the dependent variable while online costumer trust factors (Vendor Capacity, Percieved – familiarity, percieived reputation, and percieived technology) act as independent variables.
Expected Finding
The hypothesis developed in this study is that better perception towards marketing strategy will create online customer trust affecting purchase decision in e-commerce in Indonesia. So this study expects that there will be a significant relationship between each of independent variables and the sdependent variable.
Managerial/Practical Implication
Originality/Value
This paper is the only study done in E-Commerce in Indonesia that measures the perceptions of marketing strategy provided by E-Commerce with the intention to seek effective marketing strategy in E-Commerce in Indonesia.
35
The Influence of The Quality on Honda CB 150 R Motorcycle Purchase Decision
Mario(mariokrqd@gmail.com)1 & Febriannisa Azrah(febrian.nisa@ymail.com)2
1,2
Full Time Students, Master of Management Program, Faculty of Economics and Business, Padjadjaran University, Bandung, Indonesia
ABSTRACT
Purpose:
This study discusses the research design to study the influence of the quality of the product on a Honda motorcycle CB150R in Bandung, Indonesia, as well as knowing how the quality of Honda CB 150 R, thus affecting the consumer's decision to buy.
Design/ methodology/ approach:
The research will use descriptive and causal research method. Descriptive study aims to present information in a structured, factual, and accurate information on the factor product quality affect the purchase decision on CB150R motorcycle in Bandung. Population of this study is directed to who has bought Honda CB150R.
Expected Finding:
Expected outcome of this research is that the quality of the Honda CB 150 R specifies the significant influence to the consumer in buying a motorcycle Honda CB 150 R.
Practical implication:
Originality/Value:
This paper is the only study that is done in Bandung, Indonesia which measures the quality of the products supplied by Honda CB 150 R against the purchase decisions of the consumers Honda CB 150 R.
37
Analysis Of Impulse Buying Affected From In-Store Stimuli, Hedonic Shopping Value And Fashion Involvement On Fashion Products
Helmi Setiawan Muhammad (helmi_setiawan.muhammad@yahoo.com)1 & Bintoro Bagus Purmono (fatihtravel92@gmail.com)2
1,2
Full Time Students, Master of Management Program, Faculty of Economics, and Business, Universitas Padjadjaran (MM FEB UNPAD)
Abstract
Purpose
This paper aims to discuss the study about impulse buying influenced by hedonic shopping value, in-store stimuli, and fashion involvement in fashion product among high-income society in Bandung without planning before buying fashion products.
Methodology
The research will use descriptive and causal research method. The descriptive study aims to present information in a structured, factual, and accurate information of each variable . The causal research method is used to examine the influence of independent variables (hedonic shopping value, in-store stimuli, & fashion involvement) on impulse buying. The sample in this study derived from the high-income societies in Bandung who had bought fashion products without planning.
Expected Findings
The results of this study are to make better comprehension. in terms of impulse buying which influenced by hedonic shopping value, in-store stimuli, and fashion involvement, and this study expected that there will be a positive correlation between each variable of independent variables and dependent variable as well.
Managerial Implication
Origanility
This study is would only conduct towards high-income society in Bandung, among big cities in Indonesia. Bandung is one of three cities that has growing impulsive on buying fashion products in fashion mall.
39
A Brief Description Of Current E-Commerce Market Landscape In India
Kevin Allan Maha (kevinallanmaha@gmail.com)1
& Sikandar Hasib (sikandar.hasib@gmail.com)2
1,2
Full Time Students, Master of Management Program, Faculty of Economics and Business, Universitas Padjadjaran (MM FEB UNPAD)
ABSTRACT
Purpose
E-commerce stands for electronic commerce. E-commerce is doing business online and electronically. The present study has been carried out to make a better understanding about the E-Commerce industry in India.
Design/Methodology/Approach
The research will apply descriptive and causal research method. The primary objective of this descriptive study is to present the contemporary picture of E-Commerce in India. The method which has been used is casual in nature to create a better understanding of E-Commerce in India.
Expected Finding
To describe the Current E-Commerce Market Landscape in India
Managerial/Practical Implication
The present development would be a valuable addition to researchers and academicians; and useful theory for practitioners, advertisers, and entrepreneurs. It will also assist strategic managers to develop a more appropriate strategy regarding E-Commerce sector in India.
Originality/Value
The Influence Of Hospital Staff Performance And Interpersonal Communication Skill On Patient Satisfaction (Case Study In Emergency
Department Of Hasan Sadikin General Hospital)
Melani Shintya Andiani (dr.melanisa@gmail.com)1 & Puspita Candrasari (puspitacandrasari@yahoo.com)2
1,2
Full Time Students, Master of Management Program, Faculty of Economics, and Business, Universitas Padjadjaran (MM FEB UNPAD)
Abstract
Purpose:
The purpose of this research is to study the influence of staff performance and interpersonal communication skill on patient satisfaction, in emergency department of Hasan Sadikin General Hospital in Bandung, West Java
Design/methodology/approach:
Independent variables in this research are staff performance and interpersonal communication skill. While the dependent variable is patient satisfaction. The research will be using cross sectional design. Patients or caregivers will fill a standardized questionnaire to measure their satisfaction level. Multiple logistic regression will be used to analyze the data. The population of this research is the patients who had received treatment at Emergency Department of Hasan Sadikin General Hospital and were still waiting to be discharged.
Expected findings:
The expected result is that there is a positive relationship between independent variables and the dependent variable.
Practical implication:
41
Originality / value:
This research is the only research that has ever been done in Emergency Department of Hasan Sadikin General Hospital regarding patient satisfaction from interpersonal communication and staff performance aspects. Moreover, the study relies on emergency department of Hasan Sadikin General Hospital to explain and understand results
The Effect of Tax Amnesty on the Improvement of Tax Revenue and Database
Aditya Bagus Pribadi(myiesazafira.pribadi@gmail.com)1 & Rendy Rosady (rendyrosady.pk57@gmail.com)2
1,2
Full Time Students, Master of Management Program, Faculty of Economics, and Business, Universitas Padjadjaran (MM FEB UNPAD)
Abstract
Purpose
The purpose of this paper is to determine the success of Tax Amnesty program which began in July 2016 and will end in March 2017 and to know the influence of tax amnesty on tax revenue and tax database in Indonesia.
Design/methodology/approach
The method used in this research is descriptive research method with independent sample T test. Descriptive study aims to present structured information, factual, and accurate information on the number of taxpayers, whether it be personal or business entities that follow the tax amnesty program. Independent sample T test is used to know the influence of tax amnesty (before and after) on tax revenue and tax database.
Expected Finding
The finding that we expect from this research is information of to what extent the amnesty influences the Indonesia’s tax database and how much redemption obtained from tax amnesty contributes to the fulfillment of targeted tax revenue.
Practical implication
This study can be used to analyze one of the main factors of why the realization of the State Budget has never been achieved so far.
Originality/Value
43
revenues from taxes as well as how big the influence of tax amnesty on Indonesia's tax database where the target of the tax is charged to the Directorate General of Taxation, Ministry of Finance of the Republic of Indonesia.
Macroeconomic and Bank-Specific Determinants of Non-Performing Loans: Evidence from Conventional Commercial Banks in Indonesia that
Provided SME Loan in the period 2007-2013
Regina Yuliani (reginaayuliani@gmail.com)1 & Septianti Chairunnisa (septianti.chairunnisa@hotmail.com)2
1,2
Full Time Students, Master of Management Program, Faculty of Economics, and Business, Universitas Padjadjaran (MM FEB UNPAD)
Abstract
Purpose:
This study aims to analyze determinants of NPL from macroeconomic perspective, as the representation of national economic condition and microeconomic or bank specific perspective, as the representation of bank (SME loan provider).
Design/Methodology/Approach:
This study applies quantitative approach with causal explanatory. The analytical method used in this research is multiple regression. NPL acts as dependent variable (Y), while independent variables consist of macro-economic factors, such as GDP growth rate (X1), inflation rate (X2), exchange rate (X3) and unemployment rate (X4) as well as bank-specific factors, such as lending interest rate (X5), bank size (X6) and bank risk appetite (X7). The sample of this study is a group of selected banks that meet the spesific criteria in the period 2007 – 2013.
Expected Findings:
This study is expected to provide a result of comprehensive analysis of NPL determinants from macro and micro perspectives. Macro factors as the indicators of national economic condition suggest that macro factors signaling stable or growing economics will have lower NPL than the other ones signaling economic stress. Bank-specific factors as micro perspective also suggest that character of bank and its policy will have significant effects on NPL.
Research Limitation and Practical Implication:
non-45
bank financial institutions and other microcredit schemes in Indonesia. This study aims to get a better understanding regarding the management of NPL as an indicator of bank performance from external (macro factors) and internal (micro factors) analysis.
Originality/Value:
Research on NPL from microeconomic and macroeconomic scales is very limited. The originality of this research is reached by providing new insight from new perspective of NPL determinants in Indonesia.
The Influence Of Organizational Change And Job Stress On Job Performance In Pt ‘X’ Bandung
Vanisa Assadiah(vanisa.diah@gmail.com)1 & Rezki Dimetti Tirana(rezkidtirana@gmail.com)2
1,2
Full Time Students, Master of Management Program, Faculty of Economics, and Business, Universitas Padjadjaran (MM FEB UNPAD)
Abstract
Purpose:
The aim of this paper is to examine the effect of organizational change, mainly acquisition, on job performance and the mediating effect of job stress on this relationship in PT ‘X’ Bandung.
Design / Methodology / Approach:
Survey data, analyzed using path analysis, will be used to measure the direct effects of organizational change on job stress and job stress on job performance, and the indirect effects between organizational change and job performance. The authors will utilize the employees in PT ‘X’ Bandung as sample.
Expected Findings:
The authors expect that the results will show negative correlations between organizational change and job stress and that job stress, in turn, can significantly influence job performance.
Research Limitation and Practical Implication:
The authors may misinterpret the respondent’s responses to various questions on the questionnaire. Another potential limitation to the study is a lack of truthfulness, skills, or bias in the answers to the questions asked. Further research with different scope of organizational change, job stress, job performance, and locations may be necessary to confirm the results of this paper. This study will be valuable forPT ‘X’ and all parties who may be interested in the influence of organizational change and job stress on job performance in Indonesia and also can provide PT ‘X’ with recommendations of how they should manage this situation.
Originality / Value:
47
performance but only few that examine the effect of organizational change, mainly acquisition, on job performance and the mediating effect of job stress on this relationship.
COMPETITIVE STRATEGY ANALYSIS TO INCREASE COMPETITIVENESS IN EXPORTING SEAWEED FROM INDONESIA TO JAPAN
Kenny Doenanke Aulia (kennydoenanke@gmail.com)1 & Rizky Mustika Hati (rizky.mustika@yahoo.com)2
1,2
Full Time Students, Master of Management Program, Faculty of Economics, and Business, Universitas Padjadjaran (MM FEB UNPAD)
Abstract
Purpose:
This research is aimed to formulate business strategies of Indonesian companies that produce seaweed to achieve export targets. In addition, this study measures the Indonesian seaweed competitive advantages in export destination countries to determine the competitiveness of Indonesian seaweed in Japan. The competitiveness of Indonesian seaweed is also analyzed to see the strengths and weaknesses of seaweed exports from Indonesia.
Design/methodology/approach:
In this study, the data used are primary data and secondary data. This research is qualitatively descriptive, using Porter’s five forces model analysis and SWOT analysis. The samples are two companies that produce seaweed and successfully export it to Japan. The collection of data is obtained from the Department of Marine and Fisheries in West Java, Central Bureau of Statistics, and studies of related literature.
Expected findings:
This research is expected to be useful for industries that produce seaweed in order to implement competitive strategies that can penetrate export markets in Japan and the seaweed industry to sustain the company for the long term by implementing appropriate competitive strategies.
Practical implication:
49
Originality / value:
This research will help companies in Indonesia export seaweed to Japan by using a competitive strategy that is able to be implemented by companies that have successfully exported seaweed to Japan. This study provides knowledge regarding the solution in improving the competitiveness of enterprises to promote and sustain the activities of seaweed exports for companies that produce seaweed in Indonesia.
51
The influence of Hashtag on Instagram and Value Creation to the visitors Case Study of visitors of Bandung City
Neni Suryani (nenisuryani@hotmail.co.id)1,3 & Dhea Ryane Yanuar (dhearyane@yahoo.com)2,3
1
Administrators at Pacific Capital Investment; 2Caroline Officer Telkomsel Infomedia; 3Student of Master of Management Program, Faculty of Economics, and Business, Universitas
Padjadjaran
ABSTRACT
Purpose
This research is about well internal factors of Bandung city, including all components of Bandung and others especially for the tourism to make tourists visit Bandung. All information in this research is from social media on a Hashtag to improve value creation of Bandung.
Method
The method of this research is quantitative method. Quantitative research is to provide structural, factual and accurate information on marketing the tourism of Bandung city that influences the coming of tourists to Bandung. The population of the research is addressed in social media on Instagram using hashtag and getting satisfied.
Hope
Hypothesis that’s expanded in this research is the better perception on the qualities of places, services, features and public facilities in Bandung City, for maintaining the values of Bandung City as one of the destinations on tourisms either for locals or for tourists. By observing the result of which could be found by all people in media social, Instagram using hashtag will give visitors all information about Bandung, bad or good.
Practice Implications
This research will guide us to know about other factors influencing tourists to come over to Bandung. Whether it is about the services or the beauty of Bandung City containing the prices, places and concepts or even the aesthetics influences this but the societies need to get attention because we know that the people of Bandung is “someah”.
Originality
This writing is a study that has been done in Bandung City, Indonesia for calculating the quality of marketing, one of which is justified by perception of the use of hash tag in Instagram to increase value creation on tourism of Bandung City.
53
Analysis of The Impact Fertilizer Subsidy by The Government on Financial Performance (Case Study at PT Pupuk Kujang)
Firman Ariangga (firmanpkc@gmail.com)1,3 & Noery Mutiarahim (noerymutiarahim@gmail.com)2,3
1
Accounting Manager at PT. Pupuk Kujang; 2Finance Staff at PT. Adverta Nata Usaha Jaya,
3
Master of Management Program, Faculty of Economics, and Business, Universitas Padjadjaran (MM FEB UNPAD)
Abstract
Purpose
This study aims to analyze the impact of fertilizer subsidy by the government on financial performance in PT Pupuk Kujang, related to subsidies income by the government subsidies, especially in the production of fertilizers.
Design/ methodology/approach
The research will use regression analysis and independent sample t-test. The analysis data technique and hypothesis testing using SPSS software. Object of this research is PT. Pupuk Kujang. Financial performance is measured using data statement of cash flow of PT. Pupuk Kujang in the year 2007-2015.
Expected Finding
This study is expected to find positive impact towards subsidy policy of fertilizer, subsidies income on financial performance. So the expected results of this study is perception that positive impact towards towards subsidy policy of fertilizers, subsidies income on financial performance.
Practical implication
This case study will give an information in knowing the impact of subsidy policy of fertilizers, sales income of subsidies fertilizer on financial performance PT. Pupuk Kujang.
Originality/Value
55
The Association of Working Environment and Job Satisfaction Among Nurses at Rumah Sakit Umum Daerah Kota Bandung
dr. Riza Putri Aulia Hernowo (rizahernowo2@yahoo.com)1,3 & Sonia Rama, S.KG (soniarama82@gmail.com)2,3
1
General Practitioner at Bandung General Hospital, 2Dental Co Assistant at Padjadjaran University; 3Students of Master of Management Program, Faculty of Economics and Business,
Universitas Padjadjaran
Abstract
Purpose
The purpose of this study is to analyze the proportion of satisfaction among nurses working at Bandung General Hospital and to find the association between four factors of work environment including autonomy, control over practice, nurse-doctor relationship, and organizational support with the satisfaction level.
Design/ methodology/ approach
This study uses cross sectional method to describe the proportion of job satisfaction as well as its association with four factors or working environments among working nurses at Bandung General Hospital. A questionnaire used is Revised Nursing Work Index (NWI-R) which consists of 57 items comprising four main subscales of autonomy, control over practice, nurse-doctor relationship, and organizational support with the satisfaction level. Multivariate analyses are performed to investigate the independent risk of each factor all together by using logistic regression. The sample used is all working nurses who have been working for six months.
Expected Finding
This study expects to see that working environment factors such as autonomy, control over practice, nurse-doctor relationship, and organizational support are associated and can be used as predictors for nursing job satisfaction among nurses at Bandung General Hospital.
Managerial/Practical implication
practical implication by improving patient care and health services through increasing the workers’ satisfaction.
Originality/Value
This paper is the only study that is done in Bandung General Hospital which measures the level of job satisfaction and how working environments’ factors are associated with it.
57
Influence Of Marketing Capability & Innovation Capability To Marketing Perfomance In Bandung City
Priambodo Pratignyo (ppratignyo@yahoo.com)1,3 & Wishnu Bhatara (wishnu.bhatara@gmail.com)2,3
1
Consultant at Anton Sulthon IF, SH. & Rekan; 2Junior Staff at PT. Bank Pembangunan Daerah Jawa Barat & Banten Tbk.; 3Master of Management Program, Faculty of Economics, and
Business, Universitas Padjajaran
Abstract
Purpose
Marketing capabilities and innovation capabilities is essential to survive in the competitive business world, particularly business travel and restaurant in Bandung. Marketing is not just making the company afloat, but innovation is also as important as marketing. Marketing capabilities and innovation capabilities potentially creating valuable relationships especially for sustantibility company. This paper aims to determine the strength of the relationship between marketing capabilities and innovation capabilities with marketing performance.
Methodology
The study is a qualitative descriptive study, which included qualitative research. The purpose of this study is to reveal the facts, circumstances, phenomena, variables and circumstances that occurred while running the research and presenting what it is. To test the hypothesis in this study conducted a few tools and statistical techniques with Validity Analysis, Reliability Analysis, Correlation analysis, Regression analysis.
Expected Finding
This paper is expected to provide the result of a comprehensive analysis of Marketing Capability and Innovation Capabality in the form of effect on business competition. Base on this finding, this paper can analyze the correlation between Marketing Capability and Innovation Capability toward Business Competition.
Originality/Value
Bandung City. The result of this paper can be used as recommendations for restaurant.
59
The Role of Knowledge Creation and Innovation Capital Toward Employee Commitment
Fanfan Rizky Oktavian (f.rizkyoktavian@gmail.com)1,3
& Ridwan Bagus Syahputra (ridwanbs37@gmail.com)2,3
1
Credit Officer at Microfinance Institutions, Bandung, West Java, 2GA Consultant; 3Students of Master of Management Program, FEB UNPAD
Abstract
Purpose
The purpose of this research to examine the impact the role of knowledge creation and innovation capital toward employee commitment in public sector organization.
Design/ methodology/ approach
The research will use the quantitative research. The central focus of this study is to implementing the role of knowledge creation and innovation capital toward employee commitment in public sector organization.
Expected Finding
The expected result of this research is to know the impact the role of knowledge creation and innovation capital toward employee commitment in public sector organization.
Managerial/Practical implication
This research will find out the factors that is also influence knowledge measurement base on 4 (four) dimension (such as sosialization, externalization, combination, and internalization), innovation base 5 (five) dimension (relative advantage, compatibility, complexity, triability, observability) and employee commitment (affective commitment, continuous commitment, normative commitment).
Originality/Value
This paper is the only study that is done in the public sector organization in Bandung, Indonesia that measures the impact of knowledge management to employee commitment.
Comprehension Of Relationship Quality In The Retail Environment. (Case Study of PT Pupuk Kujang Sales on Nitrea’s Product)
Hikmat Rachmatullah(h_rachamatullah@yahoo.com)1,3 & Mohamad Gani (sleepyorca@gmail.com)2,3
1
Sales Manager at PT. Pupuk Kujang; 2Sales Superintendent at PT. Pupuk Kujang, 3Students of Master of Management Program, Faculty of Economics, and Business, Universitas Padjadjaran
Abstract
Purpose
The purpose of this study to find an interactions between relationship quality and intermediary management to buying decision process on farmers. The correlation would be an indication that the buying decision process is influenced not only because of the kiosk's factor but also because of the quality relations with consumers.
Design/ methodology/ approach
This research method by giving questionnaires to 320 farmers in Karawang district in 32 sub-districts. Karawang selected as research sites because that area has been one of the center of the national granary in Indonesia, as well as a district of the PT Pupuk Kujang factories was builded. Based on primary data from the questionnaires, will look for a correlation between Quality and Intermediary Relationship Management on the Buying Decision Process.
Expected Finding
From the results of this study are expected correlation between Relationship Quality with the Buying Decision Process, there is a correlation between the Intermediary with the Buying Decision Process Management, an interaction between the Intermediary Relationship and Quality Management to the Buying Decision Process.
Managerial/Practical implication
61
relationships with farmers, which will ultimately increase sales on Nitrea's product for PT Pupuk Kujang.
Originality/Value
This paper will also be useful for any retailer in order to build quality relationships with their customers. This writing is also will be needed by the distributors to specify the minimum standards that must be owned by kiosks how the products gets the attention by prospective customers, or consumers who already feel the benefit product will not switch to another kiosks.
The Mapping Of Competitive Analysis Using Bcg Matrix In Formulating Corporate And Business Strategy In Pharmaceutical Industries
Muhammad Haris (mharis040307@gmail.com)1,3 & Tri Mahar Lazuardi (trimaharlazuardi@gmail.com)2,3
1
Production Supervisor at PT. Sanbe Farma; 2Program Planner at Ministr
