Information Systems Major Sarjana Komputer Thesis Semester Even year 20062007 ANALYSIS AND DESIGN OF PROJECT MANAGEMENT INFORMATION SYSTEMS THROUGH SMS APPLICATION FOR PT XYZ Yenny Novianty Buntarto 0700675791

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BINUS INTERNATIONAL

UNIVERSITAS BINA NUSANTARA

Information Systems Major Sarjana Komputer Thesis Semester Even year 2006/2007

ANALYSIS AND DESIGN OF PROJECT MANAGEMENT INFORMATION SYSTEMS THROUGH SMS APPLICATION FOR PT XYZ

Yenny Novianty Buntarto 0700675791

Abstract

PT XYZ is having problem in managing their project status reporting due to the lack of integration and communication problem between all the stakeholders involve in the current business process. In order to solve the current problem, IT-based solution that relies on Short Message Service application is proposed. The objective of implementing PMIS through SMS application is to support the company to reach automated and highly- integrated business process in order to help the company to better track their project progress.

The method used for the project is, first, by analyzing the current business process and identifying the company problems. Based on the problem analysis and associated theories that are useful to build the new system, the solution is designed as a base for the system implementation. Prior to the implementation, a strategic system implementation plan is developed in order to assure that the system is delivered successfully as required.

Based on the client’s feedback, PMIS through SMS application is the appropriate media that can solve their current problem and increase the overall business performance effectively and efficiently. PMIS through SMS application will be implemented and actively used by the company to support their project reporting management.

Keywords

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PREFACE

First and above all, I thanked my almighty Father for all the blessings and strengths that He had given to me throughout my university years and the completion of this final thesis. Secondly, for my beloved parents thank you for all the loves and supports. Mommy, thank you for always accompanying me in doing all the projects, exams, and finally my thesis until the crack of dawn.

Next, to all my lecturers, especially Mr Abubakar Siddiq and Mr Mohammad Ichsan, I am very grateful for the precious time spent to share your knowledge and to give your guidance, advises, and supports for me.

Lastly, for all of my friends from all majors and batches, I’ve been very lucky to know you all and thank you for creating such a fun experience studying here. Especially for Information Systems 2007, we’ve been through tough yet exciting years together and for sure I will treasure those beautiful memories.

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LIST OF TABLES

Table 1 Project Scope...6

Table 2 Earned Value Formula ...17

Table 3 Table Instance Chart (TIC) for Project ...117

Table 4 Table Instance Chart (TIC) for Project Work ...118

Table 5 Table Instance Chart (TIC) for Work Task ...118

Table 6 Table Instance Chart (TIC) for Employee ...119

Table 7 Table Instance Chart (TIC) for Project Remarks ...119

Table 8 Table Instance Chart (TIC) for Work Report...120

Table 9 Table Instance Chart (TIC) for Business Report...121

Table 10 Table Instance Chart (TIC) for Sponsor...121

Table 11 Table Instance Chart (TIC) for Incoming Message ...122

Table 12 Table Instance Chart (TIC) for Outgoing Message ...122

Table 13 Table Instance Chart (TIC) for Cut Off Date ...123

Table 14 Table Instance Chart (TIC) for Project Manager, Sub-Project Manager...123

Table 15 Table Instance Chart (TIC) for Program Controller, Head of PMO, and Top Management ...123

Table 16 Users Description...125

Table 17 Data Update Subsystem Use Case Description...128

Table 18 Send Weekly Project Update by SMS Use Case Scenario ...130

Table 19 Check Received SMS Use Case Scenario ...131

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Table 21 Data Retrieval Subsystem Use Case Description...137

Table 22 Send Weekly Status Request by SMS Use Case Scenario ...139

Table 23 Send Requested Project Status Use Case Scenario ...140

Table 24 Transaction Log Subsystem Use Case Description ...143

Table 25 Display Transaction log Use Case Scenario ...144

Table 26 Weekly Project Report Generation Subsystem Use Case Description ...147

Table 27 Generate Weekly Project Report Use Case Scenario...148

Table 28 Update Project Status Use Case Scenario ...150

Table 29 Weekly Business Performance Report Generation Subsystem Use Case Description...154

Table 30 Generate Weekly Business Performance Report Use Case Scenario ...155

Table 31 Weekly Implementation Performance Report Generation Subsystem Use Case Description...158

Table 32 Generate Weekly Implementation Performance Report Use Case Scenario ..159

Table 33 Weekly Project Report Summary Generation Subsystem Use Case Description ...162

Table 34 Generate Weekly Project Report Summary Use Case Scenario ...163

Table 35 Project Record Management Subsystem Use Case Description...166

Table 36 Display Stakeholders Information Use Case Scenario ...167

Table 37 Display Project Information Use Case Scenario ...168

Table 38 Capital Expenditure Analysis...212

Table 39 Monthly Operational Cost Analysis...212

Table 40 Tangible Benefit Analysis ...213

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Table 42 Successful User Login Test Case ...222

Table 43 Unsuccessful User Login Test Case...223

Table 44 Successful Add New Project Test Case ...224

Table 45 Unsuccessful Add New Project Test Case ...226

Table 46 View Project Information Test Case ...228

Table 47 Successful Search Project Test Case ...229

Table 48 Unsuccessful Search Project Test Case...230

Table 49 Successful Update Project Information Test Case ...232

Table 50 Uns uccessful Update Project Information Test Case...233

Table 51 Successful Add New Employee Test Case ...235

Table 52 Unsuccessful Add New Employee Test Case ...236

Table 53 Successful Add New Sponsor Test Case ...238

Table 54 Unsuccessful Add New Sponsor Test Case ...239

Table 55 View Stakeholders Information Test Case...240

Table 56 Successful Search Stakeholders Test Case ...241

Table 57 Unsuccessful Search Stakeholders Test Case ...243

Table 58 Successful Update Employee Information Test Case ...244

Table 59 Unsuccessful Update Employee Information Test Case ...246

Table 60 Successful Search Project Report Test Case ...248

Table 61 Unsuccessful Search Project Report Test Case...249

Table 62 Generate Weekly Project Report Test Case...251

Table 63 Successful Update Project Status Test Case ...252

Table 64 Unsuccessful Update Project Status Test Case ...254

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Table 66 View Transaction Log Details Test Case...256

Table 67 Resend Transaction Test Case ...257

Table 68 Successful Update Project Status (SMS) Test Case...258

Table 69 Unsuccessful Update Project Status (SMS) Test Case ...259

Table 70 Successful Request Project Status Test Case ...262

Table 71 Unsuccessful Request Project Status Test Case...263

Table 72 Successful Request Project Report Summary Test Case ...264

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LIST OF FIGURES

Figure 1 Work Breakdown Structure ...7

Figure 2 Gantt Chart...15

Figure 3 Cash Flows...19

Figure 4 Sample Flowchart ...21

Figure 5 Sample One-to-Many (Mandatory) ERD ...22

Figure 6 Sample DFD ...24

Figure 7 Sample Use Case Diagram ...26

Figure 8 Sample Class Diagram...28

Figure 9 Sample Sequence Diagram...29

Figure 10 PT XYZ Project Management Office Organization Chart ...49

Figure 11 Sample Business Performance Report ...51

Figure 12 Sample Implementation Performance Report...52

Figure 13 Sample Project Remarks ...53

Figure 14 FHD - Current System...54

Figure 15 Context Diagram - Current System ...56

Figure 16 DFD Current System - Level 0 ...57

Figure 17 DFD Current System Process 1 – Level 1 ...58

Figure 18 DFD Current System Process 1.1 – Level 2 ...59

Figure 20 DFD Current System Process 2 – Level 1 ...61

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Figure 23 Current Data Retrieval Flowchart (Project Sponsor)...66

Figure 24 Current Project Status Update Flowchart ...68

Figure 25 Current Weekly Report Generation Flowchart ...70

Figure 26 FHD – New System...77

Figure 27 Context Diagram - New System...86

Figure 28 DFD New System - Level 0...87

Figure 29 DFD New System Process 1 - Level 1 ...88

Figure 30 DFD New System Process 1.1 - Level 2 ...89

Figure 42 New Project Status Update Flowchart...106

Figure 43 New Project Status Update Flowchart (Contd.)...107

Figure 44 New Weekly Project Report Generation Flowchart ...109

Figure 45 New Weekly Project Report Generation Flowchart (Contd.)...110

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Figure 47 New Project Status Request Flowchart (Contd.) ...114

Figure 48 Entity Relationship Diagram ...124

Figure 49 Data Update Subsystem Use Case Diagram...127

Figure 50 Data Retrieval Subsystem Use Case Diagram...136

Figure 51 Transaction Log Subsystem Use Case Diagram...142

Figure 52 Weekly Project Report Generation Subsystem Use Case Diagram...146

Figure 53 Weekly Business Performance Report Generation Subsystem Use Case Diagram...153

Figure 54 Weekly Implementation Performance Report Generation Subsystem ...157

Figure 55 Weekly Project Report Summary Generation Subsystem Use Case Diagram...161

Figure 56 Project Record Management Subsystem Use Case Diagram ...165

Figure 57 Class Diagram...170

Figure 58 Data Update Subsystem Sequence Diagram...171

Figure 59 Data Update Subsystem Sequence Diagram (Contd.) ...172

Figure 60 Data Retrieval Subsystem (Project Status Request) Sequence Diagram...173

Figure 61 Data Retrieval Subsystem (Project Status Request) Sequence Diagram (Contd.) ...174

Figure 62 Data Retrieval Subsystem (Project Report Summary Request) Sequence Diagram...175

Figure 63 Data Retrieval Subsystem (Project Report Summary Request) Sequence Diagram (Contd.) ...176

Figure 64 Transaction Log Subsystem Sequence Diagram ...177

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Figure 66 Business Performance Report Generation Subsystem Sequence Diagram ...179

Figure 67 Implementation Performance Report Generation Subsystem Sequence Diagram...180

Figure 68 Weekly Project Report Generation Subsystem (Project Status Update) Sequence Diagram...181

Figure 69 Weekly Project Report Summary Generation Subsystem Sequence Diagram...182

Figure 70 Stakeholders Information Subsystem Sequence Diagram...183

Figure 71 Stakeholders Information Subsystem Sequence Diagram (Contd.)...184

Figure 72 Project Information Subsystem Sequence Diagram ...185

Figure 73 Project Information Subsystem Sequence Diagram (Contd.) ...186

Figure 74 Menu Structure ...187

Figure 75 Login Page ...189

Figure 76 Login Error 1 ...189

Figure 77 Login Error 2 ...190

Figure 78 Report Page ...191

Figure 79 Search Report Page ...192

Figure 80 Search Report Error 1 ...192

Figure 81 Search Report Error 2 ...193

Figure 82 Project Page ...193

Figure 83 Search Project Error ...194

Figure 84 Add New Project Page ...195

Figure 85 Add Project Success...196

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Figure 87 Change Project Information Page ...197

Figure 88 Change Project Confirmation ...197

Figure 89 Stakeholders Page ...198

Figure 90 Add New Sponsor Page ...199

Figure 91 Add New Employee Page ...199

Figure 92 Change Stakeholders Information ...200

Figure 93 Log Out Warning ...201

Figure 94 Transaction Log Page ...201

Figure 95 View Project Information Page ...202

Figure 96 Delete Confirmation ...202

Figure 97 View Stakeholders Information Page ...203

Figure 98 Weekly Project Report ...204

Figure 99 View Project Status ...205

Figure 100 Search Report...206

Figure 101 Weekly Project Report Summary...207

Figure 102 Previous Year Project Report ...208

Figure 103 Received Transaction Details Page ...209

Figure 104 Sent Transaction Details Page ...209

Figure 105 Failed Transaction Details Page ...210

Figure 106 Resend Transaction Confirmation...210

Figure 107 New System Architecture Design...211