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Manajemen | Fakultas Ekonomi Universitas Maritim Raja Ali Haji joeb.80.4.222-230

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FIGURE 1. Baldrige Criteria for Performance Excellence Framework:A systems perspective.
FIGURE 2. Baldrige Education Criteria for Performance Excellence
TABLE 1. Baldrige Criteria for Education and Business: Comparison of
TABLE 2. The Balanced Scorecards of Three Baldrige Education Award Recipients in 2001
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