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Objectives

ObjectivesObjectives

Objectives

 Challenges in New Product Challenges in New Product

Development (NPD)

Development (NPD)

 Organizational Structure & NPDOrganizational Structure & NPD  Stages & Management of NPDStages & Management of NPD

(3)

Why New Products Fail

Why New Products FailWhy New Products Fail

Why New Products Fail

 ““Over Championing”Over Championing”

 Overestimated DemandOverestimated Demand  Poor DesignPoor Design

 Poor Marketing ExecutionPoor Marketing Execution  High Development CostsHigh Development Costs

(4)

Challenges in NPD

Challenges in NPDChallenges in NPD

Challenges in NPD

 Idea ShortageIdea Shortage

 Fragmented MarketsFragmented Markets

 Social & Governmental ConstraintsSocial & Governmental Constraints

 CostCost

 Capital ShortageCapital Shortage

 Need for SpeedNeed for Speed

(5)

New Product Development

New Product Development

Process

Process

New Product Development

New Product Development

Process

and Testing

and Testing

(6)

Probability of Success

Probability of SuccessProbability of Success

Probability of Success

Probability

Probability

of technical

of technical

completion

of success

of success

=

=

Probability of

Probability of

commercialization

commercialization

given technical

given technical

completion

completion

X

X

Probability ofProbability ofeconomiceconomic success given

success given

commercialization

commercialization

X

(7)

Concept Development &

Concept Development &

Testing

Testing

Concept Development &

Concept Development &

Testing

Testing

1. Develop Product Ideas into Alternative Product Concepts 1. Develop Product Ideas into Alternative Product Concepts

2. Concept Testing - Test the Product Concepts with Groups of Target Customers

2. Concept Testing - Test the Product Concepts with Groups of Target Customers

(8)

High price/oz.

High price/oz.

L

Low price/oz.

Low price/oz.

H

Product & Brand

Product & Brand

Positioning

Positioning

Product & Brand

Product & Brand

Positioning

Positioning

(a) Product-positioning

(a) Product-positioning

map

map

(breakfast market)

(breakfast market)

Expensive

Pancakes Instant

breakfast Cold cereal

Hot cereal

b) Brand-positioning

b) Brand-positioning

map

map

(instant breakfast market)

(instant breakfast market)

Brand C

(9)

Conjoint Analysis

Conjoint AnalysisConjoint Analysis

Conjoint Analysis

Brand name Brand name

--Retail Price Retail Price

U

Good Housekeeping Seal? Good Housekeeping Seal?

(10)

Consumer-Goods Market

Consumer-Goods Market

Testing

Testing

Consumer-Goods Market

Consumer-Goods Market

Testing

Testing

Sales-Wave Research

Test offering trail to a sample of

consumers in successive

Sales-Wave Research

Test offering trail to a sample of

consumers in successive

Simulated Test Market

Test in a simulated shopping environment

to a sample of consumers.

Simulated Test Market

Test in a simulated shopping environment

to a sample of consumers.

Standard Test Market

Full marketing campaign in a small number of representative cities.

Standard Test Market

Full marketing campaign in a small number of representative cities.

Controlled Test Market

A few stores that have agreed to carry new

products for a fee.

Controlled Test Market

A few stores that have agreed to carry new

(11)

Commercialization

CommercializationCommercialization

Commercialization

When

Where

Whom

Product Price Place

(12)

2 1/2%

Innovators 13 1/2% Early adopters

34% Early majority

34% Late majority

16% Laggards

Time of adoption innovations

Adopter Categorization of the Basis of

Adopter Categorization of the Basis of

Relative Time of Adoption of Innovations

Relative Time of Adoption of Innovations Adopter Categorization of the Basis of

Adopter Categorization of the Basis of

Relative Time of Adoption of Innovations

(13)

Characteristics of the

Characteristics of the

Innovation Rate of Adoption

Innovation Rate of Adoption Characteristics of the

Characteristics of the

Innovation Rate of Adoption

Innovation Rate of Adoption

 Relative advantageRelative advantage  CompatibilityCompatibility

 ComplexityComplexity  DivisibilityDivisibility

(14)

Review

ReviewReview

Review

 Challenges in New Product Challenges in New Product

Development (NPD)

Development (NPD)

 Organizational Structure & NPDOrganizational Structure & NPD  Stages & Management of NPDStages & Management of NPD

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