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(1)

Informatika pada Fasilitas

Pelayanan Kesehatan

(2)

Outline

Konteks sistem pelayanan kesehatan

Perspektif sistem informasi untuk pelayanan perorangan

Perspektif sistem informasi untuk manajemen organisasi

Perspektif sistem informasi untuk sistem kesehatan

Contoh informatika pada fasilitas kesehatan: Electronic

Medical/Health Records

(3)

Organizational model of health services

Essential Public Health management function

(4)

Sistem Jaminan Kesehatan Nasional dan Daerah

1. Regulasi sistem pelayanan kesehatan (rujukan

bertingkat)

2. Regulasi standar pelayanan kesehatan, kompetensi pelayanan masing-masing level, standar obat dan alkes 3. Monitoring sistem

(5)

Client/Patient Management Perspective

Essential Public Health management function

(6)

Client/Patient Management Perspective of

informatics

Effectiveness and efficiency of patient care

Patient safety and quality of care

Patient identification

Accessibility of patient informations=

Electronic prescription

Clinical decision support systems

Reduce cognitive load

Evidence-based practice

(7)

Health Unit Management perspective

Essential Public Health management function

(8)

Health Unit Management perspective of

Informatics

Accuracy and transparency of information (relating to patient care,

human resources, billing, financials, etc.)

To support management decisions for the purpose of service

improving organization and customer/client management

Assist health facilities in routine reports, both internal report

(Management, Owners) and externally (DHO, Ministry of Health)

To co

u icate ith others i order co plia ce to regulatio

(9)

Information output for organization

management

Information for decision making

Management of hospital resources (logistics drugs)

Human Resource management (capacity building, human resource planning)

Financial management (billing, claims, assets)

Payroll and remuneration

Routine reporting

(10)

Health systems management perspective

Essential Public Health management function

(11)

Health systems management perspective of

informatics

Sources of health data for the macro system (DHO, Ministry of

Health)

(12)

Electronic based health information systems

input

model

output

Database

Data Sources Data

(13)

Contoh: Output Laporan Rutin Rumah Sakit

Indikator pelayanan dasar: BOR, ALOS, TOI, Rata-rata kunjungan

Ketenagaan: Rasio perawat dengan TT, rasio dokter dengan jumlah kunjungan

Pelayanan RS

Pelayanan rawat inap: Jumlah kunjungan, pasien keluar hidup, pasien keluar meninggal (<48

jam dan >48 jam), lama dirawat, hari perawatan.

Pelayanan IGD: DOA, Meninggal di IGD, Jumlah pasien rujukan, dirujuk

Pelayanan Rawat Jalan, Penunjang Medis (Lab, Radiologi, Farmasi)

Morbiditas dan mortalitas

Data kunjungan pasien

10 besar penyakit rawat inap dan rawat jalan

(14)

Permenkes 1171/Menkes/SK/2011

Data Dasar

Data

Ketenagaan

Data Pelayanan

Morbiditas dan Mortalitas

Pengunjung RS

Data dasar rumah sakit

Indikator pelayanan rumah sakit Fasilitas tempat tidur rawat inap

Pelayanan rawat inap, Rawat darurat, Gigi dan mulut, Kebidanan,

perinatologi, Pembedahan, Radiologi, Laboratorium, Rehabilitasi medik, pelayanan khusus, Kesehatan Jiwa, KB, Pelayanan resep, dll

Data ketenagaan rumah sakit

Penyakit rawat inap Penyakit rawat jalan

(15)

Permenkes No. 75 Tahun 2014 tentang

Puskesmas

Pasal 43

1) Setiap Puskesmas wajib melakukan kegiatan sistem informasi Puskesmas.

2) Sistem Informasi Puskesmas sebagaimana dimaksud pada ayat (1) dapat

diselenggarakan secara eletronik atau non elektronik.

3) Sistem informasi Puskesmas paling sedikit mencakup:

a.

pencatatan dan pelaporan kegiatan Puskesmas dan jaringannya;

b.

survei lapangan;

c.

laporan lintas sektor terkait; dan

(16)

Permenkes No. 75 Tahun 2014 tentang

Puskesmas

Pasal 44

1) Sistem Informasi Puskesmas merupakan bagian dari sistem informasi

kesehatan kabupaten/kota.

2) Dalam menyelenggarakan sistem informasi Puskesmas, Puskesmas wajib

menyampaikan laporan kegiatan Puskesmas secara berkala kepada dinas

kesehatan kabupaten/kota.

3) Laporan kegiatan Puskesmas sebagaimana dimaksud pada ayat (2)

(17)

Information technology (informatics) in healthcare

eHealth as the

use of information and communication technologies (ICT) for health

. In its

broadest sense, eHealth is concerned with improving the flow of information, through

electronic means, to support the delivery of health services and the management of

health

syste s

(WHO-ITU)

....is a y o

i atio of

information technology

and people's activities using that

technology to support

operations

,

management

, and

decision-making

...

(Sebis, 2009)

… is o er ed ith

improvements

in a variety of human and organizational

problem-solving

endeavors through the design, development, and use of technologically based

systems and processes that enhance the

efficiency

and

effectivenes

s

of information in a

(18)

Components Description Examples

Individual electronic health information

Services that support the collection and storage of health information for an individual.

• Electronic health records (EHR)

• Electronic medical records (EMR)

• Personal health records (PHR) Health-care

communications and collaboration

Services that enable health-care providers electronically to communicate and share

information with other such providers as part of providing care to an individual

• Electronic referrals and specialist letters

• Electronic health event summaries, prescribing and test ordering

• Access to a i di idual s EH‘ a d test results

• Health-care provider and service directories

• Care plan management

• Appointment booking and management Health-care service

delivery tools

Services that support health-care providers in making diagnosis and treatment decisions, and in managing the delivery of care to an individual, whether electronically or in person.

• Medications management

• Prescription and test ordering decision support

• Clinical decision support

• Alerts monitoring and management

• Chronic disease management

• Real-time clinical data access and analysis

• Telemedicine (telehealth) and mobile health (mHealth)

(19)

Contoh: Sistem Informasi Manajemen RS

Permenkes No 82 Tahun 2013

Sistem Informasi Manajemen Rumah Sakit (SIMRS) adalah suatu

sistem teknologi informasi komunikasi yang memproses dan

mengintegrasikan seluruh alur proses pelayanan Rumah Sakit

dalam

bentuk jaringan koordinasi, pelaporan dan prosedur administrasi

untuk memperoleh informasi secara tepat dan akurat, dan

merupakan

bagian dari Sistem Informasi Kesehatan

.

Arsitektur SIMRS paling sedikit terdiri atas:

Kegiatan pelayanan utama (front office);

Kegiatan administratif (back office); dan

(20)

Permenkes 82 Tahun 2013 Tentang SIMRS

Pendaftaran

Pendaftaran

• Pendaftaran Melalui Telepon

• Pendaftaran Bayi Baru Lahir

Daftar Data Pasien

Daftar Kunjungan Pasien

Asuransi

Laporan

• Rekap Pendaftaran Pasien Rawat Jalan

• Pencarian Data Asuransi

Pembayaran/Billing

Bill

Rawat Jalan

Deposit Rawat Inap

Bill

Rawat Inap

Depo Rawat Jalan

Gizi Rawat Jalan

Laporan

Laporan Rawat Jalan

Laporan Rawat Inap

(21)

Permenkes 82 Tahun 2013 Tentang SIMRS

Laboratorium

• Daftar Order Lab

• Daftar Pemeriksaan Lab

• Hasil Pemeriksaan Lab

• Daftar Aps

• Daftar Pasien Rawat Inap

• Daftar Pasien Rawat Jalan

• Sisipan

• Laporan

• Register Pelayanan

• Jaspel

• Pencarian Data Asuransi

Radiologi

Daftar

Order

Radiologi

Daftar Pemeriksaan Radiologi

Daftar Aps

Daftar Pasien Rawat Inap

Daftar Pasien Rawat Jalan

Laporan

Register Pelayanan

Jaspel

(22)

Permenkes 82 Tahun 2013 Tentang SIMRS

Rawat Inap

• Daftar Pasien Rawat Inap

• Permintaan Makan

• Data Kamar

• Pencarian Pasien

• Laporan

• Laporan Harian

• Laporan Harian Pasien Keluar

• Sensus Harian

• Buku Register

• Jaspel

• Pencarian Data Asuransi

Farmasi dan Logistik

• Pengeluaran

• Daftar Pengeluaran

• Permintaan

• Daftar Permintaan

• Pengambilan

• Daftar Pengambilan

• Perencanaan Pengadaan

• Daftar Perencanaan Pengadaan

• Laporan Bulanan

• Laporan Harian

(23)

Permenkes 82 Tahun 2013 Tentang SIMRS

Sistem Back Office

perencanaan,

pembelian/pengadaan,

pemeliharaan stok/inventory,

pengelolaan Aset,

pengelolaan SDM,

pengelolaan uang (hutang, piutang, kas, buku besar dan lainnya).

(24)

Contoh Penggunaan Informatika:

Electronic Medical/Health Records

An EMR is a computerized medical record used to capture, store and

share information

between health-care providers in an organization

,

supporting the delivery of health services to patients.

An EHR is a computerized health record used to capture, store, access

and share summary information for a patient

between health-care

organizations and providers

.

(25)

Cakupan Fungsi EMR dari Price et al. (2011)

1. Health Information

Patient information, medical summary,

clinical documentation

2. Laboratory management

Order, review, result, interconnection,

shared

3. Diagnostic imaging

Order, review, interpretation,

interconnection, shared

4. Prescription management

Order, decision support, dispensing

5. Referrals

Internal and external transmission of data

6. Decision support

Point-of-care reminder, chronic disease

management

7. Electronic communication

Communication internal and external

organization

8. Patient Suppport

Data sharing with patient (PMR), individual

health promotion

9. Administrative processes

Scheduling, billing, tracing medical records

10. Practice reporting

(26)
(27)

Clinical Decision support Systems

Function

Example

Alerting

Highlighting out-of-range laboratory value

Reminding

Reminding the clinician to schedule mammogram

Critiquing

Rejecting an electronic order

Interpreting

Interpreting the electrocardiogram

Predicting

Predicting risk of mortality from a severity-of-illness score

Diagnosing

Listing the differential diagnosis for patient with chest pain

Assisting

Tailoring the antibiotic choices for liver transplantation and renal

failure

(28)

Health Information Exchange

Healthcare Providers Payors Supply Chain Personal Health

Portal Others

Community health workers

Systems Hospital Systems Lab. Systems

Pharmacy Systems Primary Care

Systems

Personal Health Records

Emergency Medical Services

Health Information Exchange

(29)

PCEHR Australia

National E-Health Transition Authority (NEHTA) Australia

(30)

Kesimpulan

Fasilitas pelayanan kesehatan memiliki peran penting dalam sistem

pelayanan kesehatan (individu, mikro dan makro)

Kompleksitas ini mendorong fasilitas pelayanan kesehatan

menggunakan sistem berbasis elektronik

Berbagai macam pendekatan TIK sudah digunakan di organisasi

kesehatan untuk mendukung:

Pelayanan kesehatan perorangan

Manajemen organsiasi

Referensi

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