The Strategies to Improve the Quality of Banquet Service at Novotel Hotel Solo.
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Officer ’s existence in Novotel Solo, to describe the duties of Guest Relations Officer, and to find out how Guest Relations Officer provides best services to
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Nugrahenny Putri Untari. THE ROLES OF GUEST RELATION OFFICER IN HANDLING GUEST S’ NEEDS AT NOVOTEL SOLO. English Diploma Program, Faculty of Letters and Fine
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Kesimpulan dari penelitian ini adalah bahwa peran banquet service sangat berpengaruh terhadap tingkat kepuasan tamu di The Sunan Hotel Solo melalui faktor