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Equal Employment Opportunity and HRM

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Objectives

After studying this chapter, you should be able to:

1. Explain the reasons behind passage of EEO legislation.

2. Prepare an outline describing the major laws

affecting equal employment opportunity. Describe bona fide occupational qualification and religious preference as EEO issues.

3. Discuss sexual harassment and immigration reform and control as EEO concerns.

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Objectives (cont’d)

After studying this chapter, you should be able to:

5. Provide examples illustrating the concept of adverse impact and apply the four-fifths rule.

6. Discuss significant court cases impacting equal employment opportunity.

7. Illustrate the various enforcement procedures affecting equal employment opportunity.

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Historical Perspective of EEO Legislation

Equal Employment Opportunity (EEO)

The treatment of individuals in all aspects of

employment—hiring, promotion, training, etc.—in a fair and nonbiased manner.

Changing National Values

Economic Disparity

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The Legal Environment

Concerns

Fairness issues

Economic disparity

Changing material values

Interest group agendas

Political party mandates

Presidential executive orders

Type name here Type title here

Federal agencies

State agencies

Independent commissions

Rulings

Written regulations

Complaint investigations

Formulating appropriate HR policies

Briefing and training employees and managers

Defending lawsuits

Working with government agencies lobbying for policy changes

Opinions and Decisions

Laws Agencies Management Responses Regulatory

Action

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Government Regulation of EEO

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Government Regulation of EEO

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Jurisdiction of the Civil Rights Act of 1964

All private employers in interstate commerce who employ fifteen or more employees for twenty or more weeks per year

State and local governments

Private and public employment agencies, including the U.S. Employment Service

Joint labor-management committees that govern apprenticeship or training programs

Labor unions having fifteen or more members or employees

Public and private educational institutions

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Exemptions From Antidiscrimination

Regulations

Bona Fide Occupational Qualification (BFOQ)

Suitable defense against a discrimination charge only where age, religion, sex, or national origin is an actual qualification for performing the job.

Business Necessity

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Age Discrimination Actions

• Excluding older workers from important work activities.

• Making negative changes in the performance

evaluations of older employees.

• Denying older employees job-related education, career

development, or promotional opportunities.

• Selecting younger job applicants over older,

better-qualified candidates.

• Pressuring older employees into taking early retirement.

• Reducing the job duties and responsibilities of older

employees.

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What Is a “Disability”?

The Americans With Disabilities Act defines a

disability as:

A physical or mental impairment that substantially limits one or more of the major life activities.

A record of such impairment.

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What Is a “Disability”? (cont’d)

The ADA does not cover:

Homosexuality or bisexuality

Gender-identity disorders not resulting from physical impairment or other sexual-behavior disorders

Compulsive gambling, kleptomania, or pyromania

Psychoactive substance-use disorders resulting from current illegal use of drugs

Current illegal use of drugs

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ADA Suggestions for an Accessible Workplace

• Install easy-to-reach switches. • Provide sloping sidewalks and

entrances.

• Install wheelchair ramps.

• Reposition shelves for the easy reach of materials.

• Rearrange tables, chairs, vending machines, dispensers, and other furniture and fixtures.

• Widen doors and hallways.

• Add raised markings on control buttons.

• Provide designated accessible parking spaces.

• Install hand controls or manipulation devices.

• Provide flashing alarm lights. • Remove turnstiles and revolving

doors or provide alternative accessible paths.

• Install holding bars in toilet areas. • Redesign toilet partitions to

increase access space.

• Add paper cup dispensers at water fountains.

• Replace high-pile, low-density carpeting.

• Reposition telephones, water fountains, and other needed equipment.

• Add raised toilet seats.

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Fair Employment Practice Laws

Fair Employment Practices (FEPs)

State and local laws governing equal employment opportunity that are often more comprehensive than federal laws.

Although Title VII of the Civil Rights Act exempts employers with fewer than fifteen employees, many states extend antidiscrimination laws to smaller

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Sexual Harassment

Sexual Harassment (under Title VII)

Unwelcome advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature in the working environment

An employer is considered guilty of sexual harassment when:

The employer knew or should have known about the unlawful conduct and failed to remedy it or to take corrective action.

The employer allows nonemployees (customers or

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Sexual Harassment

Unwelcome advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature in the working environment.

Hostile Environment Quid Pro Quo

Types of Sexual Harassment

Submission Rejection Uncomfortable Subjective Response

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Sexual Harassment

Quid Pro Quo Harassment

Occurs when “submission to or rejection of sexual

conduct is used as a basis for employment

decisions.”

Involves a tangible or economic consequence, such as a demotion or loss of pay.

Oncale v Sundowner Offshore Services (1998)

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Sexual Harassment (cont’d)

Hostile Environment

Occurs when unwelcome sexual conduct “has the

purpose or effect of unreasonably interfering with job performance or creating an intimidating, hostile, or offensive working environment.

Dirty jokes, vulgar slang, nude pictures, swearing, and personal ridicule and insult constitute sexual

harassment when an employee finds them offensive.

Courts use a “reasonable person” test for hostile

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Immigration Reform and Control Act (1986)

Employers must comply with the Act by:

Having employees fill out their part of Form I-9.

Checking documents establishing an employee’s

identity and eligibility to work.

Complete the employer’s section of Form I-9.

Retain Form I-9 for at least three years.

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Uniform Guidelines on Employee Selection

Procedures

Uniform Guidelines on Employee Selection

Procedures

Procedural document published in the Federal

Register to assist employers in complying with federal regulations against discriminatory actions.

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Uniform Guidelines on Employee Selection

Procedures

Uniform Guidelines on Employee Selection

Procedures define

discrimination

as:

The use of any selection procedure which has an adverse impact on the hiring, promotion, or other employment or membership opportunities of

members of any race, sex, or ethnic group (protected class) will be considered to be discriminatory and

inconsistent with these guidelines, unless the

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Validity

The requirement that, when using a test or other

selection instrument to choose individuals for

employment, employers must be able to prove

that the selection instrument bears a direct

relationship to job success.

Proof of validity is established through validation

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Forms of Discrimination

Adverse Impact

The rejection of a significantly higher percentage of a protected class for employment, placement, or

promotion when compared with the successful, nonprotected class.

Possibly the unintentional result of an innocent act, yet the outcome is still discriminatory.

Disparate Treatment

An employer’s intentional unequal treatment or

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Determining Discrimination

Adverse Rejection Rate, or Four-Fifths Rule

Rule of thumb followed by the EEOC in determining adverse impact for use in enforcement proceedings.

According to the Uniform Guidelines, a selection

program has an adverse impact when the selection rate for any racial, ethnic, or sex class is less than four-fifths (or 80 percent) of the rate of the class with the highest selection rate.

The four-fifths rule is not a legal definition of

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Determining Discrimination

McDonnell Douglas Test to Establish a

Prima

Facie

Case of Discrimination:

1. The person is a member of a protected class.

2. The person applied for a job for which he or she was qualified.

3. The person was rejected,despite being qualified.

4. After rejection,the employer continued to seek other applicants with similar qualifications.

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Determining Adverse Impact:

The Four-fifths Rule

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Determining Adverse Impact

The Four-Fifths Rule

A rule of thumb followed by the EEOC in determining adverse impact for use in enforcement proceedings.

Employees Blacks (6) Hispanics (3) Whites (12)

Number Given Raise 2 2 9

Selection Ratio .33 .66 .75

Minority Selection Ratio/ Majority Selection Ratio

.33/.75 = .44 .66/.75 = .88

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Workforce Utilization Analysis

Workforce Utilization Analysis

The process of comparing the composition by race and sex for jobs within an organization against

composition of the employer’s relevant labor market.

The workforce is at parity when its composition matches the relevant labor market.

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Significant Court Cases

Griggs v Duke Power Company

(1971)

The Supreme Court ruled that employer

discrimination need not be overt or intentional to be present—employment practices having an adverse impact on protected classes can be illegal even when applied equally to all employees.

Employers have the burden of proving that employment requirements are job-related or

constitute a business necessity and are absolutely necessary for job success.

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Significant Court Cases (cont’d)

Albemarle Paper Company v Moody

(1975)

Supreme Court strengthened requirements on

employers to demonstrate that tests used in hiring or promotion decisions are job-related and valid

predictors of job success.

Wards Cove Packing Co. v Atonio

(1989)

Supreme Court held that a statistical disparity among protected members of a workforce does not show

proof of discrimination—the proper comparison is to

qualified applicants in the employer’s relevant labor

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U.S.Equal Employment Opportunity Commission

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Section D, EEO-1 Report

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Internal Discrimination Complaint Procedure

Presentation Slide 2–6

Employee discrimination

charge

Reported to manager or

supervisor

Organizational EEO officer or

designated HR staff person

Investigation

Decision on charge No basis for

charge: charge dismissed

Appeal to organizational EEO grievance committee

Charge upheld

Accused:

Oral or written reprimand Suspension Discharge

Harmed Employee:

Restore all lost

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How to Achieve Fairness in EEO

1. Correct stereotyped thinking.

2. Eliminate irrelevant job requirements.

3. Open job and promotion opportunities to all protected classes.

4. Promote on the basis of merit rather than seniority.

5. Provide equal pay for equal work.

6. Modify employee benefits to needs of women, minorities, and working families.

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Filing a Charge of Employment Discrimination

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Affirmative Action Issues

Affirmative Action

Policy that goes beyond equal employment

opportunity by requiring organizations to comply with the law and correct past discriminatory practices by increasing the numbers of minorities and women in specific positions.

Reverse Discrimination

The act of giving preference to members of protected classes to the extent that unprotected individuals

(40)

Affirmative Action Court Cases

University of California Regents v Bakke

(1978)

The Supreme Court ruled that:

Applicants must be evaluated on an individual basis.

Race can be one factor used in the evaluation process as long as other competitive factors are considered.

The Court stated that affirmative action programs

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Affirmative Action Court Cases (cont’d)

United Steelworkers of America v Weber

(1974)

The Supreme Court held that voluntary affirmative action programs are permissible where they attempt

to eliminate racial imbalances in “traditionally segregated job categories.”

(42)

Managing Diversity: Affirmative Action

Challenges to Affirmative Action (AA):

AA has not improved protected groups employment.

Individuals hired under AA feel prejudged as inferior

performers, and are often viewed as “tokens.”

AA programs have failed in assimilating protected classes into the workforce.

(43)

Basic Steps In Developing An Effective Affirmative

Action Program

1. Issue a written equal employment opportunity policy and affirmative action commitment.

2. Appoint a top official with responsibility and authority to direct and implement the program.

3. Publicize the policy and affirmative action commitment.

4. Survey present minority and female employment by department and job classification.

5. Develop goals and timetables to improve utilization of

minorities and women in each area where underutilization has been identified.

6. Develop and implement specific programs to achieve goals.

(44)

Court Decisions on Affirmative Action

Adarand Constructors v Peña

(1995)

The Supreme Court ruled that federal programs that use race or ethnicity as a basis for decision making must be strictly scrutinized to ensure that they

promote “compelling” governmental interests.

Hopwood v State of Texas

(1996)

The Court ruled in a decision affecting admission standards at the University of Texas law school that diversity could not constitute a compelling state

Gambar

Figure 2.52–34
Copyright © 2004 South-Western. All rights reserved.Figure 2.62–38

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