Tri Widodo Leadership Training as Value Creation Process in Indonesia

(1)

Leadership Training as Shared-Value Creation

Process in Indonesia’s Public Service System

–

Strengthening Curriculum for Change

–

PEDULI INOVATIF

INTEGRITAS PROFESIONAL

(2)

Value & Value Creation …

performing activities that

increases the value to

customers and to the

shareholders

(3)

The traditional view of value creation

(4)

Changing of Costumer Pattern & Its Implication



Active agents



Dialogue



Consumers as resources



Understanding experiences



Consumer knowledge



Passive buyers



Listening



Consumers as buyers



Researching need.



Reliance on experts.

MISSION DRIVEN PUBLIC SERVICES

o _{Led by target}

o _{Inside out perspective}

COSTUMER DRIVEN PUBLIC SERVICES

(5)

Leadership training (LT) as a paradigm shift

LT

Blue Ocean

Strategy

Red Ocean

Strategy

 Creating and capturing new demand;

 Breaking the value-cost trade off;

 To see where you are and how you can make a difference;

 Creating competent leaders and new values for stakeholders.

 Exploiting & fulfil existing demand;

 Making the value-cost trade off;

 To see where you are and what you need;

(6)

Paradigm shift works along the tool-

box …

Adopted from Reinhold Rapp, How to get out of here? ,Open House of Innovation GmbH

ERASE

What factors should be

eliminated

RAISE

What factors should be

raised beyond the

orga izatio ’s sta dard?

REDUCE

What factors should be

reduced below the

orga izatio ’s sta dard?

What factors should be

created that the

organization has never

offered?

CREATE

6 Paths of CREATION:  Across organizations.

 Across strategic groups;

 Across the chain of stakeholders;

 Across complementary offerings;

 Across functional or emotional appeal;

(7)

Value Proposition

training should

i prove trai ee’s

competency in

designing value

proposition



Strengthening

curriculum for LT

(1)

P

o

d

Public officials have

_{to be able to define}

their values,

understand the

characteristics of

costumer, and

comprehend the

way of delivering

values to the

(8)

(9)

Characteristic of Leaders

CHANGE LEADERS

PHRONETIC

CHANGE LEADERS

o _{Effectively innovate}

organization

o _{Successfully deliver new}

values

Create change, innovate organization, and deliver

new values in a phronetic way …

(10)

Phronetic

“Change” Leaders

Ikujiro Nonaka,

Knowledge Creating Company

ABILITIES

KEY WORDS

Judge Goodness

Personal Value, Belief, Relentless Pursuit

Grasp the Essence

Empathy, Holistic Perspective, Hypothesis,

Create Shared Contexts

Ba , Tea Work, Mutual Lear i g

Communicate the Essence

Narrative, Rhetoric, Dialogue

Exercise Political Power

Dialectic, Coordination, Motivation, Demotion

Foster Practical Wisdom in

Others

(11)

Conclusion

Improved

Public Service

Improved

Change &

Innovation

Improved

Leadership

(12)

Thank You …

PEDULI INOVATIF