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A Guide to Nursing Communication

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Risa Arroyyani

Academic year: 2024

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(1)

Nursing

Communicati on

Risa Arroyyani, S.Pd., M.Hum

(2)

Kinds of

Expression

1. Greeting patients

2. Asking patients’ condition 3. Offering something

4. Leave Taking

(3)

Greeting patients

Good morning Good afternoon Good evening

How nice to see you

(4)

Asking Patients’

Condition

Expression

• How are you?

• How are you feeling today?

• How do you feel?

• Are you going well?

• Are you safe and sound?

• What is your complaint?

• What’s the matter with you?

Response

• I am fine, and you?

• I am great.

• Not much.

• I am really unwell.

• I really feel in bad shape.

• I really don’t feel well.

• I am going to be sick.

• I am getting worse.

(5)

Offering

Something

Offering something

• What would you like to eat?

• What would you like to drink?

• Can I help you?

• Let me cut your nails.

• Do you want me to comb your hair?

• Do you want anything else?

Responses

• I have no appetite today, nurse.

• I would like to have plain rice.

• I’d like to clean my dental plate.

• Thank you. You are very

kind, nurse.

(6)

Leave Taking

• I must be off now.

• Good bye, see you.

• See you on the next visit.

• Have a nice day.

• Sleep well.

• I hope you will get well soon.

(7)

Disease and Health Complaints

• Asthma

• Cancer

• Constipation

• Dizziness

• Diarrhea

• Diabetes

• Fever

• Headache

• High blood pressure

• Low blood pressure

• Nausea

• Pain

• Stomachache

• Swollen

• Tonsillitis

• Toothache

(8)

General medical vocabularies

• Appetite

• Blood type

• Infusion

• Injection

• Medicine

• Medical treatment

• Medical examination

• Visiting hour

• Saliva

• Wound

• Scar

• Personal hygiene

• In patient

• Out patient

• Day patient

• Prescription

(9)

Hospital Staff and Hospital Parts

• Doctor

• Obstetrician

• Gynecologist

• Internist

• Dentist

• Midwife

• Neurologist

• Radiologist

• Surgeon

• Dermatologist

• Dispensary

• Medical ward

• Maternity unit

• Pediatric ward

• Admission department

• CSSD

• Operating theater

• Intensive care unit

• Nurse station

• Laboratory

(10)

It’s your turn.

Make a group of two students. One acts as a nurse and another acts as a patient.

Make conversation between the students.

Use free topic with general topic ‘Visiting Patients at Hospital’.

Ensure that each student has the same portion to speak.

Type your conversation.

Practice your conversation without texting.

Note: Please make the conversation by yourself. Don’t copy the

conversation from any kind of sources (book or internet).

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