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CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS INTERVENING VARIABLE

ON LION AIR CUSTOMER IN INDONESIA

by Sri Rahayu Tri Asturi

Submission date: 24-Mar-2021 03:15PM (UTC+0700) Submission ID: 1541017845

File name: 088-Sri_Rahayu_T.A.docx (93.84K) Word count: 4509

Character count: 26348

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CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS INTERVENING VARIABLE ON LION AIR CUSTOMER IN

INDONESIA

ORIGINALITY REPORT

PRIMARY SOURCES

Hossein Nezakati, Ang Siew Hui, Manoochehr Jofreh. "Merging Repatronage Behavior Model (RBM) Towards Hypermarkets in Malaysia", Journal of Applied Sciences, 2014

Publication

www.researchgate.net

Internet Source

www.cmc2016.co.uk

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oaji.net

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www.ijimt.org

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www.sb.iub.edu.bd

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Submitted to Universitas Diponegoro

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www.aessweb.com

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Chen-Ying Lee, Chih-Hsuan Tsao, Wan-Chuan Chang. "The relationship between attitude

toward using and customer satisfaction with mobile application services", Journal of

Enterprise Information Management, 2015

Publication

Susie Khoo, Huong Ha, Sue L.T. McGregor.

"Service quality and student/customer

satisfaction in the private tertiary education sector in Singapore", International Journal of Educational Management, 2017

Publication

www.sbp-journal.com

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ndltd.ncl.edu.tw

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Submitted to Birla Institute of Technology

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Michela C. Mason, Andrea Moretti.

"Antecedents and moderators of golf tourists’

behavioral intentions", EuroMed Journal of Business, 2015

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Submitted to Udayana University

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repository.seku.ac.ke

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repository.uinsu.ac.id

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garuda.ristekbrin.go.id

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Prodromos Chatzoglou, Dimitrios Chatzoudes, Nikolaos Kipraios. "The impact of ISO 9000 certification on firms’ financial performance",

International Journal of Operations & Production Management, 2015

Publication

core.ac.uk

Internet Source

emrbi.org

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journal.stieamkop.ac.id

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Michael D. Clemes, Christopher E.C. Gan, Tzu- Hui Kao. "University Student Satisfaction: An Empirical Analysis", Journal of Marketing for Higher Education, 2008

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iaabd.org

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Suhail Ahmad Bhat, Mushtaq Ahmad Darzi.

"Antecedents of tourist loyalty to tourist

destinations: a mediated-moderation study", International Journal of Tourism Cities, 2018

Publication

ictactjournals.in

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FINAL GRADE

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CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS INTERVENING VARIABLE ON LION AIR CUSTOMER IN

INDONESIA

GRADEMARK REPORT

GENERAL COMMENTS

Instructor

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