DAFTAR ISI
KATA PENGANTAR ... Error! Bookmark not defined.
ABSTRAK ... Error! Bookmark not defined.
DAFTAR ISI ... iii DAFTAR GAMBAR ... v DAFTAR TABEL ... vi BAB I PENDAHULUAN ... Error! Bookmark not defined.
A. Latar belakang ... Error! Bookmark not defined.
B. Rumusan masalah... Error! Bookmark not defined.
C. Tujuan ... Error! Bookmark not defined.
D. Manfaat ... Error! Bookmark not defined.
BAB II TINJAUAN PUSTAKA ... Error! Bookmark not defined.
A. Landasan Teori ... Error! Bookmark not defined.
1. Rumah Sakit ... Error! Bookmark not defined.
2. Pelayanan Rawat Jalan ... Error! Bookmark not defined.
3. Tempat Pendaftaran Pasien Rawat Jalan (TPPRJ) Error! Bookmark not defined.
4. Badan Penyelenggara Jaminan Sosial (BPJS) ... Error! Bookmark not defined.
5. Persyaratan Pendaftaran Pasien BPJS Rawat Jalan Error! Bookmark not defined.
6. Penyuluhan ... Error! Bookmark not defined.
7. Video ... Error! Bookmark not defined.
8. Powtoon ... Error! Bookmark not defined.
9. Windows Movie Maker ... Error! Bookmark not defined.
10. Adobe Audition... Error! Bookmark not defined.
B. Kerangka Konsep ... Error! Bookmark not defined.
C. Hipotesis ... Error! Bookmark not defined.
BAB III METODE PENELITIAN... Error! Bookmark not defined.
A. Rancangan Penelitian ... Error! Bookmark not defined.
B. Variabel Penelitian dan Definisi Operasional ... Error! Bookmark not defined.
1. Variabel Penelitian ... Error! Bookmark not defined.
2. Definisi Operasional ... Error! Bookmark not defined.
C. Populasi dan Sampel ... Error! Bookmark not defined.
1. Populasi ... Error! Bookmark not defined.
2. Sampel ... Error! Bookmark not defined.
D. Instrumen dan Cara Pengambilan Data ... Error! Bookmark not defined.
1. Instrument penelitian ... Error! Bookmark not defined.
2. Cara Pengumpulan Data ... Error! Bookmark not defined.
E. Teknik Pengolahan dan Analisa Data ... Error! Bookmark not defined.
1. Teknik Pengolahan Data ... Error! Bookmark not defined.
2. Teknik Analisa Data ... Error! Bookmark not defined.
F. Interpretasi... Error! Bookmark not defined.
G. Etika Penelitian ... Error! Bookmark not defined.
H. Jadwal Penelitian ... Error! Bookmark not defined.
BAB IV HASIL PENELITIAN dan PEMBAHASAN ... Error! Bookmark not defined.
A. Profil RSUD dr. R. Soedarsono ... Error! Bookmark not defined.
B. Hasil Penelitian ... Error! Bookmark not defined.
C. Pembahasan ... Error! Bookmark not defined.
BAB V KESIMPULAN dan SARAN... Error! Bookmark not defined.
A. Kesimpulan ... Error! Bookmark not defined.
B. Saran ... Error! Bookmark not defined.
DAFTAR PUSTAKA ... Error! Bookmark not defined.
LAMPIRAN ………...
DAFTAR GAMBAR
Gambar 2. 1 Kerangka Konsep ... Error! Bookmark not defined.
Gambar 4. 1 Struktur Organisasi RSUD dr. R. Soedarsono Pasuruan …...……..
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Gambar 4. 2 Tampilan awal video ... Error! Bookmark not defined.
Gambar 4. 3 Tampilan ruangan pengambilan nomor antrian ... Error! Bookmark not defined.
Gambar 4. 4 Pengambilan nomor antrian ... Error! Bookmark not defined.
Gambar 4. 5 Tampilan pasien menunggu antrian pendaftaran ... Error! Bookmark not defined.
Gambar 4. 6 Tampilan proses pendaftaran pasien . Error! Bookmark not defined.
Gambar 4. 7 Tampilan penyerahan pendaftaran .... Error! Bookmark not defined.
Gambar 4. 8 Tampilan pengantar inti video... Error! Bookmark not defined.
Gambar 4. 9 Tampilan pengantar inti video... Error! Bookmark not defined.
Gambar 4. 10 Tampilan persyaratan mendaftar ... Error! Bookmark not defined.
Gambar 4. 11 Tampilan pendaftaran dengan persyaratan lengkap ... Error!
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Gambar 4. 12 Tampilan penutup ... Error! Bookmark not defined.
DAFTAR TABEL
Tabel 3.1 Devinisi Operasional Variabel Penelitian ……….. 24
Tabel 3.2 Jadwal Penelitian……… 30
Tabel 4.1 Kualifikasi SDM di sub bidang Rekam Medis RSUD dr. R.
Soedarsono Pasuruan……….. 35
Tabel 4.2 Kunjungan pasien rawat jalan tahun 2017 dan 2018……….. 36 Tabel 4.3 Rekapitulasi Identifikasi Waktu Pendaftaran Pasien BPJS Rawat
Jalan Sebelum Adanya Video Penyuluhan Persyaratan
Pendaftaran………. 37
Tabel 4.4 Rekapitulasi Identifikasi Waktu Pendaftaran Pasien BPJS Rawat Jalan Sesudah Adanya Video Penyuluhan Persyaratan
Pendaftaran……….. 45 Tabel 4.5 Uji Independent T-Test……….. 45
