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TRAINING

By Jessica Florencia

11607005

BACHELOR’S DEGREE in

INDUSTRIAL ENGINEERING

FACULTY OF ENGINEERING AND INFORMATION TECHNOLOGY

SWISS GERMAN UNIVERSITY The Prominence Tower

Jalan Jalur Sutera Barat No. 15, Alam Sutera Tangerang, Banten 15143 - Indonesia

July 2020

Revision after Thesis Defense on July 15, 2020

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Jessica Florencia 1. STATEMENT BY THE AUTHOR

I hereby declare that this submission is my own work and to the best of my knowledge, it contains no material previously published or written by another person, nor material which to a substantial extent has been accepted for the award of any other degree or diploma at any educational institution, except where due acknowledgement is made in the thesis.

Jessica Florencia

_____________________________________________

Student Date

Approved by:

Dr. Tanika D. Sofianti, S.T., M.T

_____________________________________________

Thesis Advisor Date

Dr. Eng. Aditya T. Pratama, S.Si., M.T.

_____________________________________________

Thesis Co-Advisor Date

Dr. Maulahikmah Galinium, S.Kom, M.Sc.

_____________________________________________

Dean Date

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Jessica Florencia 2. ABSTRACT

DEVELOPING E-LEARNING FOR EDUCATIONAL ROBOTIC ARM TRAINING

By Jessica Florencia

Dr. Tanika D. Sofianti, S.T., M.T., Advisor Dr. Eng. Aditya T. Pratama, S.Si., M.T., Co-Advisor

SWISS GERMAN UNIVERSITY

Knowledge is a valuable asset for businesses that have to be managed by storing and sharing it in a knowledge management system. Managing knowledge is also purposed to standardized knowledge shared through training. INFINITIGROUP is a system integrator company that wanted to do roadshows and initiate robotics training across Indonesia by utilizing an educational robotic arm named Dobot Magician. The company needed e-learning or knowledge management system to support training and knowledge sharing process. This research dealt with e-learning development to standardize and support knowledge sharing effectively and efficiently. ADDIE model and prototyping-based methodology were used to develop the e-learning. Various content was developed based on a structured curriculum developed. The e-learning configuration was done in four prototyping cycles to understand and satisfy user needs for e-learning. E-Learning developed consisted of four courses and various learning media and features considering learning styles and human factors. The e-learning was evaluated through the user acceptance test with the EESS survey model. The results showed that users satisfied with the e-learning that provides various media, understandable information, and remarkable system and service performance so it is implemented to facilitate knowledge transfer to students effectively and efficiently.

Keywords: Knowledge, Knowledge Management System, E-Learning, Prototyping- Based, ADDIE Model, Learning Styles.

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Jessica Florencia

© Copyright 2020 by Jessica Florencia

All rights reserved

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Jessica Florencia 3. DEDICATION

I dedicate this works to my family, amazing friends, lecturers, all high school and vocational students in Indonesia, and for the future of my wonderful country,

Indonesia.

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Jessica Florencia 4. ACKNOWLEDGEMENTS

Firstly, I give my special gratitude to the Lord for his blessings and guidance so I can finish this thesis work. I realize that without Him, I would not be possible to reach this point. Praise the Lord!

Secondly, I want to thank people in INFINITIGROUP, especially Mr. Ardinal, Mr.

Indra, and Mr. Timan, for allowing me to do thesis and research in their project. I also want to give my deepest gratitude for all ASPERIO team member, Mr. Hanif, Mr.

Bagus, Mr. Karisna, and Mr. Raditya who guided me and taught me a lot about the robotic arm and learning material development.

I am grateful for having a loving family that fully supports and encourages me, start from the beginning of the thesis idea. I thank God for them because they supported me all the time and made me less stressed with their endless love and warm atmosphere at home.

Lastly, I give my gratitude to all my Industrial Engineering 2016 families for walking together in these four years. I am blessed to have such amazing classmates.

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Jessica Florencia 5. TABLE OF CONTENTS

Page

STATEMENT BY THE AUTHOR ... 2

ABSTRACT ... 3

DEDICATION ... 5

ACKNOWLEDGEMENTS ... 6

TABLE OF CONTENTS ... 7

LIST OF FIGURES ... 11

LIST OF TABLES ... 13

CHAPTER 1 – INTRODUCTION ... 14

1.1. Background ... 14

1.2. Research Problem ... 16

1.3. Research Objectives ... 16

1.4. Significant of Study ... 16

1.5. Scope and Limitation ... 16

1.6. Thesis Structure ... 16

CHAPTER 2 - LITERATURE REVIEW ... 18

2.1. Knowledge ... 18

2.1.1. Types of Knowledge ... 18

2.1.2. Data, Information, Knowledge, Wisdom ... 19

2.2. Knowledge Management ... 20

2.2.1. Components of Knowledge Management ... 20

2.2.2. Knowledge Management Model ... 21

2.3. E-Learning ... 22

2.4. ADDIE Model ... 23

2.4.1. Analyze ... 24

2.4.2. Design ... 24

2.4.3. Develop ... 25

2.4.4. Implement ... 26

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Jessica Florencia

2.5. Prototyping-Based Methodology ... 28

2.6. Learning Styles ... 29

2.7. Industrial Robots ... 30

CHAPTER 3 – RESEARCH METHODOLOGY ... 32

3.1. Problem Identification ... 32

3.2. Objective and Project Scope Definition ... 33

3.3. Literature Review ... 33

3.4. Data Gathering ... 33

3.5. Data Analysis ... 33

3.6. Curriculum Development ... 34

3.7. Content Development ... 34

3.8. Learning Management System (LMS) Selection ... 34

3.9. Prototype Cycle ... 34

3.9.1. LMS Configuration ... 34

3.9.2. Demonstration and Testing ... 35

3.10. E-Learning Implementation or Launching ... 35

3.11. Results and Discussion ... 35

3.12. Conclusion and Recommendation ... 35

CHAPTER 4 – E-LEARNING DESIGN AND DEVELOPMENT ... 36

4.1. Data Gathering ... 36

4.2. Data Analysis ... 37

4.2.1. Topics Analysis ... 37

4.2.2. System Requirement ... 38

4.3. Curriculum Development ... 38

4.4. Content Development ... 49

4.4.1. Learning Media ... 49

4.4.2. Assessment Method ... 53

4.5. Learning Management System (LMS) Selection ... 54

4.6. First Prototype Cycle ... 55

4.6.1. LMS Configuration ... 55

4.6.2. Demonstration and Testing ... 57

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Jessica Florencia

4.7.1. LMS Configuration ... 60

4.7.2. Demonstration and Testing ... 63

4.8. Third Prototype Cycle ... 63

4.8.1. LMS Configuration ... 63

4.8.2. Demonstration and Testing ... 65

4.9. Fourth Prototype Cycle ... 66

4.9.1. LMS Configuration ... 67

4.9.2. Demonstration and Testing ... 72

4.10. Prototyping Cycle Summary ... 73

CHAPTER 5 – E-LEARNING TESTING AND ANALYSIS ... 76

5.1. E-Learning Test ... 76

5.2. Analysis on E-Learning Evaluation ... 97

CHAPTER 6 – CONCLUSION AND RECOMMENDATION ... 99

6.1. Conclusion ... 99

6.2. Recommendation ... 100

REFERENCES ... 101

APPENDIX A - DOCUMENTATIONS OF FGD AND MEETING WITH USER . 103 APPENDIX B – INDUSTRIAL ROBOTS (“ROBOT INDUSTRI”) MODULE ... 108

APPENDIX C – BASIC OF DOBOT MAGICIAN (“PENGENALAN DOBOT MAGICIAN”) MODULE ... 121

APPENDIX D – DobotStudio Module ... 131

APPENDIX E – End-tools Configuration and Installation (“Konfigurasi Dan Pemasangan Alat”) Module ... 141

APPENDIX F – Teaching & Playback Module... 152

APPENDIX G – Write and Draw Module ... 170

APPENDIX H – Blockly Module ... 174

APPENDIX I – Industrial Robot Video Presentation ... 193

APPENDIX J – Basic of Dobot Magician (“Pengenalan Dobot Magician”) Video Presentation ... 194

APPENDIX K – DobotStudio Installation Video Footage ... 195

APPENDIX L – End-tools Configuration and Installation Studio Video Footage ... 197

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Jessica Florencia APPENDIX N – Blockly Video Footage ... 205 APPENDIX O – Questionnaire for E-Learning Evaluation ... 207 CURRICULUM VITAE ... 211

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Jessica Florencia 6. LIST OF FIGURES

Figure 2.1 Theoretical Framework... 18

Figure 2.2 Framework of Prototyping-Based Methodology (Dennis, et al., 2015) .... 28

Figure 3.1. Flowchart of Research Methodology ... 32

Figure 4.1 Example of Text-Based Module ... 50

Figure 4.2 Example of Video ... 51

Figure 4.3 Industrial Robot Video Presentation Footage ... 52

Figure 4.4 Basic of Dobot Magician Video Presentation Footage ... 53

Figure 4.5 Appearance of E-Learning Frontpage (1st Cycle) ... 56

Figure 4.6 Appearance and Activity of Initial Course (1st Cycle) ... 57

Figure 4.7 Example of Filled Survey (1st Cycle) ... 58

Figure 4.8 Appearance of Frontpage (2nd Cycle)... 60

Figure 4.9 Topic Configuration for Preparation Course (2nd Cycle) ... 61

Figure 4.10 Example of Quiz 1 (2nd Cycle) ... 62

Figure 4.11 Example of Drag and Drop Quiz (2nd Cycle) ... 62

Figure 4.12 Preparation Class, DobotStudio Activity Configuration (2nd Cycle) ... 62

Figure 4.13 Bulk of User Example (3rd Cycle) ... 64

Figure 4.14 Certificate Example for Beginner Class (3rd Cycle) ... 64

Figure 4.15 Lesson Activity of Teaching and Playback 2nd Module (3rd Cycle) ... 65

Figure 4.16 Certificate Activity and Restriction (3rd Cycle)... 65

Figure 4.17 Documentation of E-Learning Demonstration (3rd Cycle) ... 66

Figure 4.18 Example of Interactive Video with Pop-Up Quiz (4th Cycle) ... 67

Figure 4.19 Example of Lesson Activity (4th Cycle) ... 68

Figure 4.20 Example of Discussion Forum (4th Cycle) ... 69

Figure 4.21 Example of Submission Forum (4th Cycle) ... 69

Figure 4.22 Embedded File Example (4th Cycle)... 70

Figure 4.23 Activities Structure in Theoretical Course (4th Cycle) ... 71

Figure 4.24 Activities Structure in Practical Topics (4th Cycle) ... 71

Figure 4.25 Results of Quiz (4th Cycle) ... 73

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Jessica Florencia

Figure 5.2 Results of Usefulness of Features and Functions Provided ... 78

Figure 5.3 Result of E-Learning Availability ... 79

Figure 5.4 Result of E-Learning Performance (Rarely Error & Runs Well) ... 79

Figure 5.5 Result of Information Completeness ... 81

Figure 5.6 Results of Information Accessibility ... 82

Figure 5.7 Result of Information Clarity and Understandability ... 83

Figure 5.8 Result of Information Relevancy ... 84

Figure 5.9 Result of How Well E-Learning Structure is Organized ... 85

Figure 5.10 Result of E-Learning Interface Quality ... 85

Figure 5.11 Result of Instruction clarity ... 86

Figure 5.12 Result of Service Provided by Admin ... 87

Figure 5.13 Result of Admin Responsiveness and Cooperation ... 88

Figure 5.14 Result of Interactive Communication Feature Availability ... 89

Figure 5.15 Results of Media or Content Variation in E-Learning System ... 90

Figure 5.16 Result of Easiness to Learn and how Interesting the Content is ... 90

Figure 5.17 Results of Evaluation and Assessment Features Availability ... 91

Figure 5.18 Result of E-Learning Performance Satisfaction ... 92

Figure 5.19 Result of Enjoyment in using E-Learning ... 93

Figure 5.20 Result of Educational Need Satisfaction ... 93

Figure 5.21 Result of E-Learning help to learn Effectively ... 94

Figure 5.22 Results of E-Learning Impact ... 95

Figure 5.23 Result of E-Learning Usefulness ... 96

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Jessica Florencia 7. LIST OF TABLES

Table 4.1 Course Division for E-Learning... 39

Table 4.2 Syllabus of Preparation Course ... 41

Table 4.3 Syllabus of Beginner Class ... 44

Table 4.4 Syllabus of Intermediate Class ... 47

Table 4.5 Syllabus of Advanced Class ... 48

Table 4.6 Comparison Table for Learning Management System ... 54

Table 4.7 Initial Survey Question ... 58

Table 4.8 Results of Initial Testing (1st Cycle) ... 59

Table 4.9 Prototyping Cycle Summary ... 74

Table 5.1 Table of participant personal information... 76

Table 5.2 Table of Likert Scale Value ... 77

Table 5.3 Summary of E-Learning Evaluation ... 97

Referensi

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