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Editorial Team

Editor In Chief

1. Misbahuddin Azzuhri, Faculty of Economics and Business, Universitas Brawijaya - Indonesia, Indonesia

Co-Editor in Chief

1. Dian Ari Nugroho, Universitas Brawijaya, Indonesia, Indonesia

Editors

1. Prof. Dr. Dra. M.T.M. Noermijati Noermijati, Universitas Brawijaya, Indonesia 2. Dr Fatchur Rohman, Universitas Brawijaya, Indonesia, Indonesia

3. Nanang Suryadi, Universitas Brawijaya, Indonesia 4. Dimas Hendrawan, Universitas Brawijaya, Indonesia

International Editor

1. Armanu Armanu, Universitas Brawijaya, Indonesia 2. Devanto Shasta Pratomo, Universitas Brawijaya, Malang

3. Wei Tung, National Chiayi University, Taiwan, Taiwan, Province of China

4. Marthin G Nanere, La Trobe Business School - La Trobe University, Australia, Australia 5. Herman Budi Sasono, Universitas Widya Kartika Surabaya, Indonesia, Indonesia 6. Bernardo Redona, Colegio de San Juan de Letran-Calamba, Philippines, Philippines 7. Vimolwan Yukongdi, Asian Institute of Technology, Thailand, Thailand

8. Arawati Agus, University Kebangsaan Malaysia, Malaysia, Malaysia 9. Sylvain Baumann, University of Le Havre, France, France

10. Robert Mullings, Nottingham Trent University, United Kingdom, United Kingdom 11. Nor'Aznin Abu Bakar, Universiti Utara Malaysia, Malaysia, Malaysia

12. Wynand Grobler, North-West University Vaal Campus, South Africa, South Africa

Technical Editor

1. Eko Yuniarto, Universitas Brawijaya, Indonesia, Indonesia

2. Angga Endre Restianto, Faculty of Economics and Business, Universitas Brawijaya - Indonesia, Indonesia

3. Satriya Candra Bondan Prabowo, Universitas Brawijaya, Indonesia, Indonesia

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Reviewer

1. Arawati Agus, University Kebangsaan Malaysia, Malaysia, Malaysia 2. Dr. S.E., M.Si Nasrul Nasrul, Universitas Haluoleo Kendari, Indonesia 3. Devanto Shasta Pratomo, Universitas Brawijaya, Malang

4. Dr. S.E., M.S Mintarti Rahayu, Universitas Brawijaya, Indonesia 5. Dr. Ismi Rajiani, UTeM Malaysia, Malaysia

6. Bernardo Redona, Colegio de San Juan de Letran-Calamba, Philippines, Philippines 7. Dr. S.E., M.M Rofiaty Rofiaty, Universitas Brawijaya, Indonesia

8. S.Kom., S.E., M.M., Ph.D Ainur Rofiq, Universitas Brawijaya, Indonesia 9. Prof. Dr. M.M Bambang Banu S, Universitas Negeri Malang, Indonesia

10. Herman Budi Sasono, Universitas Widya Kartika Surabaya, Indonesia, Indonesia 11. Prof. M.Ed., M.Si Budi Eko Soetjipto, Universitas Negeri Malang, Indonesia 12. Prof. Dr. S.E., S.U R. Andi Sularso, Universitas Jember, Indonesia

13. Wei Tung, National Chiayi University, Taiwan, Taiwan, Province of China 14. Vimolwan Yukongdi, Asian Institute of Technology, Thailand, Thailand

15. Prof. Dr. M.M Bambang Widagdo, Universitas Muhammadiyah Malang, Indonesia 16. Prof. Dr. H. M.S Ujianto Ujianto, Universitas 17 Agustus 1945 Surabaya, Indonesia 17. Dr. S.E., M.Si Anna Triwijayati, Universitas MaChung Malang, Indonesia

18. Dr. S.T., M.M. Didi Sundiman, Universitas Brawijaya, Indonesia

19. Marthin G Nanere, La Trobe Business School - La Trobe University, Australia, Australia 20. Robert Mullings, Nottingham Trent University, United Kingdom, United Kingdom

21. Dr. SKM.M.Kes. Mamik Mamik, Surabaya, Indonesia 22. Dr. John Agustinus, STIE Port Numbay Papua, Indonesia 23. Dr. S.E., M.Si Siti Aisjah, Universitas Brawijaya, Indonesia 24. Armanu Armanu, Universitas Brawijaya, Indonesia

25. Dr. I Putu Astawa, Politeknik Negeri Denpasar, Indonesia

26. Nor'Aznin Abu Bakar, Universiti Utara Malaysia, Malaysia, Malaysia 27. Sylvain Baumann, University of Le Havre, France, France

28. Prof. Dr. I Nyoman Sudana D, Universitas Negeri Malang, Indonesia 29. Dr. S.E., M.M Djumahir Djumahir, Universitas Brawijaya, Indonesia 30. Dr. Yudi Fernando, Universiti Sains Malaysia, Malaysia

31. Wynand Grobler, North-West University Vaal Campus, South Africa, South Africa 32. Prof. M.Buss.Acc., Ph.D Tatang Ary Gumanti, Universitas Jember, Indonesia 33. Prof. Dr. Djumilah Hadiwidjojo, Universitar Brawijaya, Indonesia

34. Prof. Dr. Mahmod Sabri Haron, Universiti Sains Malaysia, Malaysia 35. Prof. Dr. M.Ek Tulus Haryono, Universitas Sebelas Maret

36. Adi Indrayanto, Universitas Jendral Sudirman Purwokerto, Indonesia 37. S.E., M.Com., Ph.D Dodi W Irawanto, Universitas Brawijaya, Indonesia 38. Dr. Hylmun Izhar, Durham University, United Kingdom

39. Prof. Fulgentius Danardana Murwani, Universitas Negeri Malang, Indonesia

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Vol 18, No 2 (2020) Table of Contents

Articles

THE RELATIONSHIP BETWEEN ORGANIZATIONAL JUSTICE AND JOB INVOLVEMENT ON NURSE’S ORGANIZATIONAL CITIZENSHIP BEHAVIOR (EXAMINING THE MEDIATING ROLE OF ORGANIZATIONAL COMMITMENT)

Umiriyana Umiriyana, Luthfi Basith Eko Cahyono, Armanu Armanu, Astrid Puspaningrum JAM, Vol 18, No 2 (2020), pp. pp. 211 - 218

DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 14 times

THE MEASUREMENT OF EFFICIENCY AND FACTORS THAT AFFECT INDONESIA SHARIA INSURANCE EFFICIENCY

Nirwana Fauziah, Heti Mulyati, Wita Juwita Ermawati JAM, Vol 18, No 2 (2020), pp. pp. 219 - 231

DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 5 times

THE INFLUENCE OF SPIRITUAL LEADERSHIP ON LECTURER’S PERFORMANCE WITH THE MEDIATION OF ORGANIZATIONAL COMMITMENT AND WORK MOTIVATION

Puteri Syarifah Al-Sakinah, Achmad Sudiro, Djumahir Djumahir JAM, Vol 18, No 2 (2020), pp. pp. 232 - 240

DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 7 times

THE EFFECT OF EMPLOYEE EMPOWERMENT AND INTRINSIC MOTIVATION ON ORGANIZATIONAL COMMITMENT AND EMPLOYEE PERFORMANCE

Rudi Andika, Susetyo Darmanto

JAM, Vol 18, No 2 (2020), pp. pp. 241 - 251 DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 13 times

THE INFLUENCE OF COMPETENCE AND KNOWLEDGE MANAGEMENT ON PERFORMANCE

Nikmah Hanum, Jono Mintarto Munandar, Joko Purwono JAM, Vol 18, No 2 (2020), pp. pp. 252 - 260

DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 14 times

ANALYSIS OF MEKAAR BUSINESS DEVELOPMENT STRATEGY OF PT PERMODALAN NASIONAL MADANI (PERSERO)

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Ika Setyawati, Siti Jahroh, Setiadi Djohar JAM, Vol 18, No 2 (2020), pp. pp. 261 - 268 DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 11 times

UNDERSTANDING COUNTRY RISK TOWARD FOREIGN DIRECT INVESTMENT MODERATED BY EASE OF DOING BUSINESS RANKING (Study in ASEAN (Indonesia, Malaysia, Thailand, Philippines, and Vietnam))

Nanda Pertiwi, Kusuma Ratnawati, Siti Aisjah JAM, Vol 18, No 2 (2020), pp. pp. 269 - 276 DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 11 times

THE ROLE OF FUNCTIONAL TOP MANAGEMENT TEAM IN INITIATING THE STRATEGIC ALLIANCES AS OUTCOME FROM INNOVATIVENESS BEHAVIOR: EMPIRICAL EVIDENCE FROM STAR HOTELS

Thomas Stefanus Kaihatu, Adrie Oktavio JAM, Vol 18, No 2 (2020), pp. pp. 277 - 288 DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 8 times

FINANCIAL LITERATION: DETERMINANTS OF FINANCIAL WELL-BEING IN THE BATIK SMALL AND MEDIUM INDUSTRIES IN EAST JAVA

Sumani Sumani, Ahmad Roziq

JAM, Vol 18, No 2 (2020), pp. pp. 289 - 299 DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 4 times

PHENOMENA BEHAVIOR FRAUD IN GOVERNMENT Mardatillah Mardatillah, Jusuf Irianto, Antun Mariyanta JAM, Vol 18, No 2 (2020), pp. pp. 300 - 306

DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 4 times

PERCEIVED ORGANIZATIONAL SUPPORT AS MEDIATOR IN THE RELATIONSHIP BETWEEN EFFECTIVE HUMAN RESOURCES PRACTICE AND EMPLOYEE ENGAGEMENT IN INDONESIA

Tri Djatmiko, Arif Partono Prasetio, Elvira Azis JAM, Vol 18, No 2 (2020), pp. pp. 307 - 317 DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 2 times

IMPROVE EMPLOYEE PERFORMANCE THROUGH ORGANIZATIONAL CULTURE AND EMPLOYEE COMMITMENTS

R. Rina Novianty Ariawaty

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JAM, Vol 18, No 2 (2020), pp. pp. 318 - 325 DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 6 times

ANALYZING THE IMPACT OF WORD OF MOUTH AND EXPERIENCE QUALITY ON SCHOOL CHOICE DECISION THROUGH PERCEIVED VALUE AND BRAND IMAGE

Maulia Shofiyah Hanum, Rofiaty Rofiaty, Agung Yuniarinto JAM, Vol 18, No 2 (2020), pp. pp. 326 - 336

DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 4 times

REVITALIZATION OF LEADERSHIP IN DESIGNING MULTICULTURAL EDUCATION MANAGEMENT

Suryaman Suryaman, Suharyanto Suharyanto JAM, Vol 18, No 2 (2020), pp. pp. 337 - 344 DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 2 times

EVALUATION OF E-LEARNING IMPLEMENTATION IN THE UNIVERSITY USING DELONE AND MCLEAN SUCCESS MODEL

Neni Seliana, Arif Imam Suroso, Lilik Noor Yuliati JAM, Vol 18, No 2 (2020), pp. pp. 345 - 352 DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 4 times

IS CULTURAL BACKGROUND MODERATING THE DESTINATION PERSONALITY AND SELF IMAGE CONGRUITY RELATIONSHIP OF BEHAVIORAL INTENTION?

Ika Barokah Suryaningsih, Kristian Suhartadi Widi Nugraha, Reza May Anggita JAM, Vol 18, No 2 (2020), pp. pp. 353 - 362

DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 8 times

FINANCIAL LITERACY LEVEL OF YOUNG ENTREPRENEURS IN THE PRIVATE UNIVERSITY

Moehamad Yunus Chalidana, Wirawan ED Radianto, Alexander Wahyudi Hengky, Tommy Christian Efrata JAM, Vol 18, No 2 (2020), pp. pp. 363 - 370

DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 6 times

EXTERNAL FACTORS WITH GOVERNMENT AND COMPANY POLICIES THAT HAVE AN IMPACT ON THE DEBT SERVICE COVERAGE RATIO OF COAL COMPANIES

Irwan Hermawan, Bonar M. Sinaga, Trias Andati JAM, Vol 18, No 2 (2020), pp. pp. 371 - 382 DOI https://doi.org/

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Abstract | References | Current | PDF | Cover Page Viewed : 4 times

CORPORATE SOCIAL RESPONSIBILITY MANUFACTURING COMPANY IN INDONESIA Muhammad Saifi

JAM, Vol 18, No 2 (2020), pp. pp. 383 - 390 DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 8 times

THE INFLUENCE OF WORK STRESS ON TURNOVER INTENTION: EMPLOYEE PERFORMANCE AS MEDIATOR IN CASUAL-DINING RESTAURANT

Endang Suswati

JAM, Vol 18, No 2 (2020), pp. pp. 391 - 399 DOI https://doi.org/

Abstract | References | Current | PDF | Cover Page Viewed : 5 times

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DIKTI ACCREDITED SK NO. 30/E/KPT/2018 ISSN: 1693-5241 353 Is Cultural Background Moderating The Destination Personality and ...

353

JAM

18, 2

Received, March ‘20 Revised, April ‘20 Accepted, April ‘20

Journal of Applied Management (JAM) Volume 18 Number 2, June 2020

Indexed in Google Scholar

Corresponding Author:

Ika Barokah Suryaningsih, Faculty of Economics and Business, University of Jember, DOI: http://dx.doi.org/10.

21776/ub.jam.2020. 018. 02.16

IS CULTURAL BACKGROUND MODERATING THE DESTINATION PERSONALITY AND SELF IMAGE

CONGRUITY RELATIONSHIP OF BEHAVIORAL INTENTION?

 

Ika Barokah Suryaningsih

Faculty of Economics and Business, University of Jember Kristian Suhartadi Widi Nugraha

Faculty of Economics and Business, University of Jember Reza May Anggita

Faculty of Economics and Business, University of Jember

Abstract: Behavioral Intention is on e way of keeping a destin ation to be sustainable. Destination Personality is one crucial factor that influences Behavioral IntentionThe destination personality of a tourist attraction that is following the self- image congruity of visitors will lead to positive behavioral intention. The subjects of this research are all visitors of Tanoker, Ledokombo. The sample in this study was 137 respon- den ts an d the meth od used was non-probability sampling with   a purposive sampling approach technique. This research analysis technique uses the Moderated Struc- tural Equation Modeling (MSEM) approach. The results of this study indicate that destination personality, self-image congruity affect behavioral intention. Also, cul- tural background moderating variables play a role in strengthening the relationship of des- tination personality, and self-image congruity towards behavioral intention. However, the cultural background has not been proven significant in moderating the relationship be- tween destination personality and behavioral intention.

 

Keywords:Destination Personality, Self Image Congruity, Behavioral Intention, Cultural Background

Cite this article as: Suryaningsih, I. B., K. S. W. Nugraha, and R. M. Anggita. 2020. IS Cultural Background Moderating The Destination Personality And Self Image Congru- ity Relationship Of Behavioral Intention?. Jurnal Aplikasi Manajemen, Volume 18, Number 2, Pages 353–362. Malang: Universitas Brawijaya. http://dx.doi.org/10.21776/ub.jam.

2020.018.02.16

Tourism is a social phenom- enon that continues to grow and is complex (Kumar &

Nayak, 2014). The complex- ity of the tourism industry has its consequences, one of which is that tourist destina- tions are demanded to have

the uniqueness that is a differentiator and an iden- tity (Boksberger, Dolnicar, Laesser, & Randle, 2011;

Kumar & Nayak, 2014; Zhang, Wu, & Buhalis, 2017). The uniqueness of the destination simply af- fects the positioning of the destination in the minds of consumers (Kotler & Keller, 2016), as well as the process of building a unique personality and fol- lowing tourists or target consumers.

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354 JOURNAL OF APPLIED MANAGEMENT VOLUME 18 NUMBER 2 JUNE 2020 Ika Barokah Suryaningsih, Kristian Suhartadi Widi Nugraha, Reza May Anggita

Uniqueness is the key (Aaker, 2011). The con- cept will underlie the concept of brand differentia- tion, increase the brand equity of a destination, build positive relationships between tourists and tourist destinations and strengthen the emotional ties of tourists with tourist destinations (Hosany & Martin, 2012; Murhpy, 2016; Schmitt & Zarantonello, 2013).

The strength of a destination lies in the characteris- tics and personality that is built. Tourists who come to a destination have prepared themselves with pre- liminary information either through social media and the internet or get information through a reference group so that generally upcoming tourists already have perceptions and images and what activities will be carried out (Chen & Tsai, 2007).

Jember is one of the tourist destinations in East Java that is quite attractive to tourists. The tourist destinations in Jember are very diverse, both natu- ral and artificial tourism as well as educational and religious tourism. One of the new tourist destina- tions in Jember is educational tourism based on lo- cal wisdom by exploiting the potential of existing villages. Tanoker educational tourism provides tra- ditional games developed to maintain the cultural values contained therein. Tanoker chose “egrang

as an icon of these tourist attractions. Other tradi- tional games favored by tourists are mud polo, clogs, sodor carts, hide and seek, marbles, ”congklak”, kites and tops. Tourists can also express their imagi- nation by creating something new, for example, paint- ing stilts from the shell using watercolors, making stilts from banana fronds, making finger puppets from flannel cloth, and tourists can bring home the handi- crafts they have made. Tanoker’s educational tour has the theme of simplicity and memorable tourism with the aim of the tourists to experience firsthand, giving a deep impression.

One of the cultural activities that can be en- joyed by tourists when visiting Tanoker is egrang dance accompanied by percussion. Performances performed by children who live in tanoker areas by using traditional instruments such as gamelan, jimbe, drums, and drums that can produce distinctive sounds. Local people can continue to work accord- ing to their character, and tourists can enjoy it with satisfaction, then it is expected to have an impact

on tourist loyalty (Dodds & Holmes, 2019;

Sangpikul, 2018). Tanoker was developed with its charm by upholding local wisdom that is expected to educate the visitors who come. The well-man- aged attraction is expected to generate positive re- actions from visitors so that they can recommend Tanoker to others.

Tanoker educational tourism is educational edu- cation based on local wisdom, such as traditional games, mud polo outbound, and stilts festivals.

Nowadays, people feel less interested when visit- ing a place that provides knowledge about ancient cultures. If it continues, it will undoubtedly make Tanoker a tourist destination that is less desirable and not very well known by tourists. Then a low level of behavioral intention will make tanoker have a low retention rate. The increasing behavioral in- tention will make Tanoker better known and visited by many tourists and has the right image in the eyes of the public. Destination personality is needed by Tanoker to face competition among other educa- tional tourism destinations.

A thriving destination is a sustainable destina- tion (Sangpikul, 2018). One way to keep a destina- tion sustainable is to pay attention to behavioral in- tention measurement and assessment. Behavioral intention is a reference index that is important for the success of a tourist destination in maintaining its visitors, by understanding the behavioral intention of the tourist destination can increase the intention to visit again (Chen & Tsai, 2007; Lu, Tu, & Jen, 2011). Behavioral intention is an assessment of the desire of visitors to return to the same destination or a willingness to recommend that destination to others (Papa dimitriou, Apost olopoulou, &

Kaplanidou, 2015). Destination Personality is one of the essential factors that influence Behavioral Intention (Ekinci & Hosany, 2006). Destination per- sonality exists to give a compelling impression as a tool to distinguish a destination from its competitors (Murphy, Benckendorff, & Moscardo, 2007). According to Ekinci and Hosany (2006), Destination personality is a set of human charac- teristics associated with destinations. Destination personality is an essential strategy and must be ap- plied by tourist destinations because destination per-

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DIKTI ACCREDITED SK NO. 30/E/KPT/2018 ISSN: 1693-5241 355 Is Cultural Background Moderating The Destination Personality and ...

sonality can provide different characteristics so that it can attract visitors to continue to make repeated visits.

Usakli & Baloglu (2011) states that a tourism place that has a destination personality that is fol- lowing the self-image congruity of visitors will be beneficial for tourist attractions. Kilic & Sop (2012) defines that self-image congruity is a match between the consumer’s self-image and the prod- uct image. Consumers prefer to choose products or services that fit their respective self-images. Desti- nation personality, following the self-image of tour- ists, will lead to positive behavioral intention.

Destination personality brings destinations to life and is close to visitors, thus forming a clear percep- tion in the minds of visitors and making Tanoker different from other destinations. A product or ser- vice that has a relatively similar advantage to other products or services will usually look ordinary to consumers because, in principle, consumers often feel bored with offering products or services that are relatively the same superior to others (Aaker,

2011; Kumar, 2016). It is expected that Tanoker’s destination personality, especially in this study as an education-based tourist destination, can be well- formed and emotionally attached to the personali- ties of visitors. This condition can increase the de- sire of visitors to visit again, recommend to others, and be willing to pay more to travel in Tanoker.

In addition to destination personality and self- image congruity that influences behavioral intention (Kilic & Sop, 2012; Usakli & Baloglu, 2011), some variables can moderate the relationship. Based on the results of previous studies, the cultural back- ground (Rodriguez, 2014) can act as a moderating variable on the relationship of destination personal- ity, self-image congruity, and behavioral intention (Kim, Malek, Kim, & Kim, 2017). Thus, the pur- pose of this study was to determine the effect of cultural background moderation on the path of des- tination personality, self-image congruity, and behav- ioral intention. The conceptual framework for the flow of relationships between variables in this re- search model can be seen in Figure 1 below.

 

Destination Personality

Behavioural Intention Self-Image

Congruity Cultural Background

H1

H2

H3

H4a

H4b

H4c

Figure 1 Conceptual Framework

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356 JOURNAL OF APPLIED MANAGEMENT VOLUME 18 NUMBER 2 JUNE 2020 Ika Barokah Suryaningsih, Kristian Suhartadi Widi Nugraha, Reza May Anggita

METHOD

The study population was all visitors who had come to the Tanoker Ledokombo educational

technique with sample  criteria,  namely  (1) tourist visitors who have  tried game facilities  in Tanoker;

and (2) respondents  who  are  at  least  18  years old. This criterion was chosen because respondents were at least 18 years old, meaning that at that age respondents  were  mature  enough  to  an- swer the research questionnaire well. The sample used in the study was 1 37 respondents. The type of data used is quantitative data using a 1-5 point Likert scale. Data collection was carried out by dis-

tributing questionnaires to all local tourists who were at the Tanoker Ledokombo educational tour in Jember. The analysis technique used is Structural Equation Modeling (SEM) using the AMOS (Analy- sis of Moment Structure) program version 24.0. As one of the multivariate analysis techniques, SEM enables simultaneous analysis of a series of vari- able relationships to provide statistical efficiency. 

This approach is a Ping method where the indicator of a moderating variable uses a single indicator (Ghozali, 2017). The single indicator (interaction variable) is a multiplication between the exogenous latent variable indicator and the moderator variable indicator, with the following equation:

1122331 1. 22 2. 33 3. 11 ... (1)

The multiplication variable between 1 and 2 is also called a moderate variable because it illus- trates the moderating effect of the variable on

Note:

 : Behavioural Intention Variable

 : Interaction of Destination Personality and Cultural Background on Behavioral Inten- tion

: Destination Personality Variable

 : Interaction of Self Image Congruity and Cultural Background on Behavioral Inten- tion

: Self Image Congruity Variable

 : Interaction of Destination Personality and Cultural Background on Self Image Con- gruity

: Cultural Background Variable

 : Error term

RESULTS

Characteristics of Respondents

Respondent s in this study amounted to 137 respondents with the classification of respon- dents based on age, gender, occupation, number of visits, and types of activities. Table 1 criteria of re-

spondents based on age shows that the number of respondents aged 18-25 years is as many as 67 people (49%), aged 26-30 years as many as 45 people (33%), aged 31 - 35 years as many as 21 people 15%) and aged 36-40 years as many as four people (3%). The majority of respondents who visited Tanoker Ledokombo Education Tourism were 17- 25 years old. Visitors to the Tanoker Ledokombo Education Tour with a productive age tend to be more open to new knowledge and experience, so they are more able to motivate themselves to con- tinue learning. Visitors of productive age also tend to be more active so that they can convey what is experienced or felt.

Criteria for gender respondents indicate that the number of respondents who are male is 62 people (45%), while those who are female is 75 people (55%). It can be seen that the number of female visitor respondents has a large proportion compared to men. Dr. Paul, from the American Institute of Stress, says that women more often experience changes in hormone levels. Changes in hormone levels can make women more prone to depression.

One way that women can do to eliminate depres- sion is to travel, and it is the reason why female visitors have a large proportion compared to men.

the relationships 1 and 2.

tour. The sampling method uses purposive sampling

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DIKTI ACCREDITED SK NO. 30/E/KPT/2018 ISSN: 1693-5241 357 Is Cultural Background Moderating The Destination Personality and ...

Age amount Percentage

18-25 years old 67 49%

26-30 years old 45 33%

31 - 35 years old 21 15%

36-40 years old 4 3%

Total 137 100%

Gender amount Percentage

Male 62 45%

Girl 75 55%

Total 137 100%

Profession amount Percentage

Student 76 55%

Government employees 25 18%

Private employees 21 15%

Entrepreneur 6 4%

Housewife 4 3%

Etc. 5 4%

Total 137 100%

Number of visits amount Percentage

Two times 98 72%

More than three times 39 28%

Total 137 100%

Type of activity amount Percentage

Outbound mud polo 37 27%

Become a day farmer/tourist 24 18%

Make Tanocraft 14 10%

Egrang Tourism 50 36%

Etc. 12 9%

Total 137 100%

Source: Primary  data  processed,  2019

Table 1 Classification of Respondents Based on Age, Sex, Occupation, Number of Visits, and Type of Activity

Based on the characteristics of respondents based on work shows that the number of respon- dents who work as Students is 76 people (55%), Civil Servants are 25 people (18%), Private Em- ployees are 21 people (15%), Entrepreneurs are six people (4%), Housewives as many as four people (3%), and others, as many as five people (4%). From these results refute the visitors who come to Tanoker dominant are students because students often hold events in Tanoker like activity intimacy between

each member of the organization, training organiza- tions, and so on. Students can also add insight when it comes to Tanoker about local wisdom that cannot be obtained when campus.

Respondent characteristics based on the num- ber of visits showed that the number of visits was two times as many as 98 people (72%), and More than three times as many as 39 people (28%). Visi- tors who came two times to Tanoker more. It shows that Tanoker is an exciting tourism place to visit again. Likewise, the characteristics of respondents by type of activity shows that the types of activities outbound polo sludge as many as 37 people (27%), being  a  farmer a  day  /  Travel  as  many as 24 people  (18%), making  tanocraft as  many  as 14 people (10%), stilts tourism as many as 50 people (36%), and others, as many as 12 people ( 9%). Stil tourism is still the most popular activity for visitors because stilts are an icon of Tanoker. Tanoker also has a stilts festival once a year, so that more and more visitors are increasingly interested in playing stilts. Not only stilts are many other games that are not less interesting, such as outbound polo mud, be- come a farmer one day, make tanocraft, etc.

 

The Goodness of Fit Test Results

The suitability of the conceptual framework model for data can be measured by several criteria from the resulting goodness of fit. Table  2  shows the results of the suitability of the model based on goodness of fit criteria that are  assumed by SEM analysis.

Model Suitability Score Criteria Status

Chi-square 345,185 Small Well

Probability 1,000  0.05 Well

RMSEA 0.059 0.08 Well

GFI 0.937  0 , 90 Well

AGFI 0.870  0 , 90 Marginal

CMIN / DF 0.799 2.00 Well

TLI 1,087  0 , 95 Well

CFI 1,001  0 , 95 Well

Source: AMOS output, data processed  2019

Table 2 Results of Moderated Structural Equation Modeling

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358 JOURNAL OF APPLIED MANAGEMENT VOLUME 18 NUMBER 2 JUNE 2020 Ika Barokah Suryaningsih, Kristian Suhartadi Widi Nugraha, Reza May Anggita

Table 2 shows that the results of the feasibility testing of the model were well-formed. The criteria that are rated as good as seven criteria out of a total of 8 criteria tested; only one criterion that does not meet is AGFI. It can be caused because these

Hypo-

Influence of Variables Testing Using Variable Moderation

thesis to: Coefficient CR Prob. Information

1 Destination Personality on Self Image Congruity 0.463 4,323 0,000 Significant H 2 Destination Personality on Behavioral Intention 0.545 4,409 0,000  Significant H 3 Self-Image Congruity on Behavioral Intention 0.576 3,569 0,000 Significant H 4a Cultural Background against Destination Personality Strengthen and

on Self Image Congruity 0.351 4,019 0.002 Significant

4b Cultural Background against Destination Personality

on Behavioral Intention 0.027 0.340 0.734 Not significant

4c Cultural Background against Self Image Congruity Strengthen and

on Behavioral Intention 0.304 3,095 0.002 significant

Source: AMOS output, data processed  2019

Table 3 Structural Regression Weight Model Using Moderation Variables

criteria are sensitive to the amount or small amount of data (Ghozali, 2017). CMIN / DF values and most of the measurements in this study meet the applicable model requirements.

Based on Table 3, it can be seen the magnitude of the effect of each independent variable on the dependent variable. The results of hypothesis test- ing indicate that the destination personality related to the self-image congruity variable has a CR value of 4.323 with a significance of 0.000, which means it has a significant relationship. The behavioral in- tention, according to table 3, shows that the signifi- cance level is 0,000 with CR values of 4.409 for destination personality on behavioral intention and CR value 3,569 for self-image congruity for behav- ioral intention.

Based on Table 3, the CR destination person- ality value against self-image congruity, after inter- action with the moderating cultural background vari- able, the CR value is 4.019, and the probability is 0.002. Thus H4a is accepted, meaning that the mod- erating variable significantly strengthens the influ- ence of destination personality on self-image con- gruity. However, cultural moderation background on destination personality and behavioral intention have a CR value of 0.340 with a significance of 0.734 indicating that H4b is rejected, meaning that the cul- tural background variable as moderation does not

strengthen the influence of destination personality on behavioral intention. Next, the cultural background variable as moderation to self-image congruity to behavioral intention has a CR value of 3.095 with a significance value of 0.002. Thus H4c is accepted, meaning that the cultural background variable as moderation reinforces the Self Image Congruity of Behavioral Intention.

DISCUSSION

Effect of Destination Personality on Self Im- age Congruity

Based on the t-test results that H0 is rejected and H1 is accepted, which states that Destination personality will positively influence the self-image congruity is accepted. The results of the SEM analy- sis on the t-test of the first hypothesis (H1) show that Destination Personality influences the Self Im- age Congruity by looking at the significance level of 0,000. The  relationship  shown  by  the  regression coefficient is positive, meaning that the better the Dest ination Personality, the Self Image Congruity will increase. Usakli  (2009) says  that  a

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DIKTI ACCREDITED SK NO. 30/E/KPT/2018 ISSN: 1693-5241 359 Is Cultural Background Moderating The Destination Personality and ...

unique and characterful destination will create con- formity to the visitor’s self-image. The results of this study are in line with previous studies conducted by Kilic & Sop (2012) conducted research, and the results showed that destination personality has a positive influence on self-image congruity. Usakli &

Baloglu (2011)   empirically  shows  that  there  is  a positive influence between the variables of person- ality destination to self-image congruity. The unique- ness of the destination as an added value as well as a differentiator so that the character of the destina- tion can guarantee its sustainability and be the di- rection of innovation going forward (Boksberger et al., 2011). Cultural background as moderation car- ries an important role which is to strengthen desti- nation personality towards self-image congruity.

Cultural backgrounds contribute to strengthening the choice of destinations (Seddighi, Nutall, &

Theocharous, 2001). Perceptions and attitudes of tourists have a significant influence in making deci- sions about choosing a destination. Simply put, traveler’s perceptions can be shaped by the culture that formed, the environment grows and develops, and the reference group (Sasmita & Mohd Suki, 2015; Schiffman & Wisenblit, 2015).

The result shows indicators of destination per- sonality influences Self Image Congruity. The ex- citement indicator shows that Tanoker can create enthusiasm for the personality of each visitor. Some visitors like challenging rides such as mud polo out- bound others like something that can hone creativ- ity like drawing stilts with color paint. Tanoker is proven to be able to provide what visitors want by the visitors’ self-image. Meanwhile, Tanoker can create fun educational-based tourist attractions, visi- tors not only get happiness while in Tanoker, but visitors will also get new knowledge. It shows that Tanoker’s educational tourism vehicle can create sophistication.

The results of the research prove Tanoker has complete facilities for every tourist activity there, it makes visitors more interested in Tanoker, so this is what is referred to as competence for tourist at- tractions. Next is the ruggedness indicator, which is proven by the security system that makes the visi- tors feel safe and comfortable while trying chal-

lenging rides at Tanoker. Also, the indicator of sin- cerity, namely Tanoker’s ability to display works of art based on local wisdom by what is desired by visitors. Thus the findings of this study are that a tourist site must have a unique character (Ekinci dan Hosany, 2006) so that the place can attract visi- tors. Tanoker has unique characteristics that can attract visitors to come and visit again there.

 

Effect of Destination Personality on Behavioral Intention

The results of the SEM analysis on the second hypothesis (H2) show that destination personality influences behavioral intention by looking at the sig- nificance level of 0,000. The relationship shown by the regression coefficient is positive, meaning that the better the Destination Personality, the Behav- ioral Intention will increase. Destination personality is a set of human characteristics associated with destinations (Ekinci & Hosany, 2006).  (Lee & Lijia, 2008) states that destination personality includes factors that can influence behavioral intention. Ac- cording to (Apostolopoulou & Papadimitriou, 2015), behavioral intention is the attitude or behavior of designated by the consumer after receiving or per- forming a service. Behavioral intention is a refer- ence index that is important for the success of a tourist destination. In maintaining its visitors, by un- derstanding the behavioral intention of the tourist destination can increase of revisit intention (Chen

& Tsai, 2007). The results of this study are in line with previous studies conducted by (Kim et al., 2017;

Kumar, 2016; Lee & Lijia, 2008), that destination personality has a positive effect on behavioral in- tention. Apostolopoulou & Papadimitriou (2015) in the study n yes also found that the destination per- sonality influential post it on behavioral intention.

However, different conditions show that cultural background is not significant in moderating destina- tion personality towards behavioral intention. Des- tination personality is how the character of a desti- nation can be understood and perceived by consum- ers so that this will have a direct impact on subse- quent behavior, while the cultural background is more about how the formation of values, perceptions which will impact on visiting decisions (Liu, Lu, Liang, &

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360 JOURNAL OF APPLIED MANAGEMENT VOLUME 18 NUMBER 2 JUNE 2020 Ika Barokah Suryaningsih, Kristian Suhartadi Widi Nugraha, Reza May Anggita

Wei, 2010; Seddighi et al., 2001). The research implications prove that Tanoker can display local wisdom-based art that can make visitors interested in seeing it and will recommend it to others.

Effect of Self Image Congruity on Behavioral Intention

The results of the SEM analysis on the t-test of the third hypothesis (H3) show that Self Image Congruity influences Behavioral Intention by look- ing at the significance level of 0,000. The relation- ship shown by the regression coefficient is positive meaning that the higher the Self Image Congruity the Behavioral Attention will increase. It means that if the image of a visitor is following a tourist attrac- tion, it will lead to positive behavioral intention. Suit- ability Consumer self-image that is following a prod- uct is critical (Hosany & Martin, 2012). Understand- ing consumer behavior through behavioral intention can provide a proper understanding so that there is no retention of customers who move to other desti- nations (Papadimitriou et al., 2015; Vanheems &

Kelly, 2009). The visitor’s self-image is increasingly becoming a priority for producers or services as an essential reason for improving services. Kilic & Sop (2012) said that Self Image Congruity is a signifi- cant predictor in a business. The results of this study are in line with the results of research from Usakli (2009), finding that self-image congruity has a posi- tive effect on behavioral intention. Likewise, in this study, it was found that cultural background as a moderating variable showed significant and encour- aging results. Self-image congruity is a human per- sonal characteristic that is influenced by many things. Seddighi et al. (2001) emphasized that cul- tural factors are an essential note in shaping one’s personality. The cultural background will further in- fluence the formation of one’s taste and related to the decision-making process (Liu et al., 2010). The results are in line with Usakli (2009) that self-image congruity has a positive effect on behavioral inten- tion. Usakli & Baloglu (2011) also in his research shows that there is a positive influence between destination personality variables on self-image congruity (Kilic  &  Sop,  2012;  Klabi,  2012;

Papadimitriou et al., 2015) in his study also found

that destination personality has a positive effect on behavioral intention. So it can be concluded that Destination Personality influences Behavioral inten- tion through Self Image Congruity in Tanoker Ledokombo Educational Tourism. The implication of the actual self-congruity indicator proves that when a visitor truly feels comfortable when he is on tour. Also, ideal self-congruity proves that when a visitor gets what he wants when he is in Tanoker, it makes visitors want to come back and will recom- mend his experience to others.

 

Moderating Role of Cultural Background The results show that cultural background (H4a) background as moderation significantly strengthens the destination personality towards self-image con- gruity (Rodriguez, 2014). On the other hand, cul- tural background (H4b) as a moderating variable is not significant in supporting the relationship between destination personality and behavioral intention. Self- image congruity influences behavioral intention in Tanoker Ledokombo Educational Tourism, and cul- tural background significantly strengthens as a mod- erating variable.

CONCLUSIONS AND RECOMME NDA- TIONS

Conclusion

Based on the results and discussion, the re- searchers have explained, it can be concluded that destination personality and self-image congruity in- fluence on behavioral intention. Meanwhile, desti- nation personality influences on behavioral intention through self-image congruity show a positive rela- tionship. It means that the better the destination personality of a tourist spot, the higher the self-im- age congruity of visitors so that it will increase the behavioral intention of the visitor.

Likewise, cultural background as moderation significantly strengthens the destination personality towards self-image congruity. So in this study, it can be concluded that Destination Personality influences the Self Image Congruity in Tanoker Ledokombo Educational Tourism and cultural background is sig- nificantly able to strengthen the relationship. Hence, they are not reluctant to visit again on another oc-

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DIKTI ACCREDITED SK NO. 30/E/KPT/2018 ISSN: 1693-5241 361 Is Cultural Background Moderating The Destination Personality and ...

casion. However, cultural background as a moder- ating variable is not significant in supporting the re- lationship between destination personality and be- havioral intention. So it can be concluded that Des- tination Personality influences Behavioral Intention in Tanoker Ledokombo Educational Tourism, but the cultural background is not significant as a moderat- ing variable. Likewise, cultural background as a moderating variable can strengthen significantly. So it can be concluded that Self Image Congruity influ- ences Behavioral Intention in Tanoker Ledokombo Educational Tourism and cultural background signifi- cantly strengthens as a moderating variable.

Recommendation

Based on the results of the discussion and con- clusions obtained, suggestions for the development of tourism marketing management science, espe- cially destination personality, in its influence on be- havioral intentions to be able to add different theo- ries and methods or conduct research on different objects. Because, this research only uses two indi- cators of self-image congruity, namely: actual self- congruity and ideal self-congruity. Two other dimen- sions, namely social self-congruity, and ideal social self-congruity were not used in this study. It is ex- pected that future researchers can examine the ef- fects of social self-congruity and ideal social self- congruity in the context of tourist destinations. The media used by Tanoker as a means of information, publication, and promotion needs to be increased again, especially on the Tanoker website which ac- cording to the researchers’ observations has not been updated about the uploaded news. Finally, the suggestion to the government is expected to be able to increase both material and non-material support to regions that have good potential to become tour- ist attractions.

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