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(1)THE IMPACT OF EMOTIONAL LABOR TOWARD Page 73 of 82 EMPLOYEES’ JOB INVOLVEMENT IN PULLMAN JAKARTA CENTRAL PARK Stefanny Tan REFERENCES Alnaggar, E., & Aldowaisan, D

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THE IMPACT OF EMOTIONAL LABOR TOWARD Page 73 of 82 EMPLOYEES’ JOB INVOLVEMENT IN PULLMAN JAKARTA CENTRAL PARK

Stefanny Tan REFERENCES

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Pantiyasa, I. W. (2013). Metodologi Penelitian. Yogyakarta: CV ANDI OFFSET.

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THE IMPACT OF EMOTIONAL LABOR TOWARD Page 74 of 82 EMPLOYEES’ JOB INVOLVEMENT IN PULLMAN JAKARTA CENTRAL PARK

Stefanny Tan Paterson, J. M., & O'Driscoll, M. (2015). An Empirical Assessment of Kanungo's

(1982) Concept and Measure of Job Involvement. Applied Psychology.

Rea, L. M., & Parker, R. A. (2014). Designing and Conductiong Survey Research: A Comprehensive Guide (4 ed.). San Fransisco: Josey.

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John Wiley & Sons, Inc.

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Wu, T., & Cheng, B. S. (2006). The Effect of Interactions among Job Involvement, Ability of Regulating Other's Emotion, and Emotional Labor on Emotional Exhaustion. Chinese Journal of Psychology. 48(1), 69-87.

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