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Maintaining Service Quality of Emergency Room During

Pandemic Crisis

by Deby Deby

Submission date: 31-Aug-2020 10:21AM (UTC+0700) Submission ID: 1376682845

File name: ity-of-emergency-room-during-pandemic-crisis-5f4bc5b0ce49f-1.pdf (347.71K) Word count: 3401

Character count: 17962

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25 %

SIMILARITY INDEX

16 %

INTERNET SOURCES

17 %

PUBLICATIONS

10 %

STUDENT PAPERS

1 4 %

2 4 %

3 2 %

4 1 %

5 1 %

6 1 %

7 1 %

Maintaining Service Quality of Emergency Room During Pandemic Crisis

ORIGINALITY REPORT

PRIMARY SOURCES

ijerat.com

Internet Source

ijmmu.com

Internet Source

Submitted to International College of Management

Student Paper

www.abacademies.org

Internet Source

Submitted to Universitas Negeri Manado

Student Paper

Birkah Latif, S.M. Noor, Juajir Sumardi,

Irwansyah. "Urgency of law health protection for patients and providers of medical services",

Enfermería Clínica, 2020

Publication

Submitted to Politeknik Negeri Sriwijaya

Student Paper

(10)

8 1 %

9 1 %

10 1 %

11 1 %

12 1 %

13 1 %

14 1 %

15 1 %

16 1 %

www.rsisinternational.org

Internet Source

"Social Media: The Good, the Bad, and the Ugly", Springer Science and Business Media LLC, 2016

Publication

jurnal.stie-mandala.ac.id

Internet Source

"The Effect of Special Economic Zone and International Hub Port Development on the Transportation Infrastructure Provision",

International Journal of Innovative Technology and Exploring Engineering, 2020

Publication

Submitted to South Bank University

Student Paper

Submitted to Universitas Negeri Jakarta

Student Paper

Submitted to University of Northampton

Student Paper

Submitted to Bournemouth University

Student Paper

Abdul Ghofar, Sardar M.N. Islam. "Corporate

Governance and Contingency Theory", Springer

Science and Business Media LLC, 2015

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17 1 %

18 1 %

19 1 %

20 < 1 %

21 < 1 %

22 < 1 %

Publication

A Rachman. "Analysis of Effect of Physical Evidence and Service Assurance on Customer Satisfaction and Customer Loyalty in using Car Rental Service (PT Pusaka Prima Transport Cases)", IOP Conference Series: Materials Science and Engineering, 2017

Publication

www.tandfonline.com

Internet Source

"Enhancing Service Quality to Increase

Customer Satisfaction: A Phenomenological Method of Low Cost Carrier Airlines Companies in Indonesia", International Journal of Recent Technology and Engineering, 2019

Publication

ibimapublishing.com

Internet Source

N. Wachyudhi, MM Budi Haryanto. "E-banking and consumer behavior: the role of switching costs", Corporate Ownership and Control, 2016

Publication

Juan Lu, Yan Lu. "Dimensions and influencing factors of customer loyalty in the intermittent service industry", Frontiers of Business

Research in China, 2009

Publication

(12)

23 < 1 %

24 < 1 %

25 < 1 %

26 < 1 %

27 < 1 %

Exclude quotes Off Exclude bibliography On

Exclude matches Off

Submitted to University of Wollongong

Student Paper

ijpbaf.org

Internet Source

"Complex, Intelligent and Software Intensive Systems", Springer Science and Business Media LLC, 2021

Publication

Andreas Pramudianto. "Life Cycle Analysis

Methods on Environmental Impact Assessment (EIA) Procedures in the Perspective of

Sustainable Development", E3S Web of Conferences, 2018

Publication

I Gede Mahatma Yuda Bakti, Sik Sumaedi. "An analysis of library customer loyalty", Library Management, 2013

Publication

Referensi

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Because if the internet signal is bad then the process of teaching and learning using the network (online) will also be hampered.The weaknesses behind the advantages of

"Chapter 1 Introduction: A Gender-Sensitive Analysis of Entrepreneurs’ Work-Life Balance", Springer Science and Business Media LLC, 2019 Publication akademik.unsoed.ac.id Internet

"Chapter 43 The Determinant of Tax Compliance in Indonesia", Springer Science and Business Media LLC, 2021 Publication icoen.org Internet Source Submitted to School of Business and

The result of the survey shows that majority of the students have medium internet coverage in their area of stay and there are students who do not have good internet facility to follow

"The New Global Regulatory Landscape", Springer Science and Business Media LLC, 2005 Publication text-id.123dok.com Internet Source Submitted to Universitas Atma Jaya Yogyakarta

A good relationship between the institution's public relations and the media crew is important, because the press helps disseminate information from university public relations and also

1 2% 2 1% 3 1% 4 1% 5 1% PRIMARY SOURCES www.jim.or.jp Internet Source "Handbook of Advanced Ceramics and Composites", Springer Science and Business Media LLC, 2020

Conclusion Five themes have been identified in this phenomenology study: Constant use of the internet due to boredom, lack of things to do, bad mood, and curiosity; health issues due