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Material topics Determination Process

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2020 Sustainability Report | PT Bank Central Asia Tbk

22

Sustainability Aspects Highlight Sustainability Governance Together through

Pandemic Challenges Inspiration for Responsible Banking Inspiration for Sustainability Culture Inspiration for Social Value Creation

Determination of Material topics

[102-46]

Material topics Determination Process

topic Priority analysis

During the FGDs, significant issues, stakeholder needs, and material topics were discussed.

After considering the impact of the internal and external sustainability issues and the situation during 2020, we developed a matrix to prioritize the material topics.

3

topic analysis for Priority SDG Support

An analysis of the SDG support was carried out to understand the content of each objective, the benefits for the business, and the basic responsibilities the Company must fulfill. Through internal management discussions, BCA conducted a SDG analysis based on the SDG Compass linked to the banking business solutions and sustainability impact

4

connecting the Material topics to SDG Support

The material topics determined through the FGDs were evaluated for their impacts on stakeholders and their supports for the SDGs. An analysis was carried out to ensure the material topics management was in line with the Bank’s strategy.

5

Stakeholder identification

BCA has identified seven key stakeholders (employee, customer, general public, business partner/

supplier/vendor, regulator, investor/shareholder, media) who have a significant influence on the Company’s business continuity.

1

identification of important issues and/or Key topics

Focus group discussions (FDG) were held with representatives of each stakeholder group during October and November 2020 through virtual meetings. Ten topics were discusses that were of concern to stakeholders and have been designated as material topics.

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2020 Sustainability Report | PT Bank Central Asia Tbk

24

Sustainability Aspects Highlight Sustainability Governance Together through

Pandemic Challenges Inspiration for Responsible Banking Inspiration for Sustainability Culture Inspiration for Social Value Creation

economic Performance

Why this topic is material: Economic performance forms the basis for managing all the Bank’s business activities.

Responsibility for economic performance management: The Corporate Finance Division delivers the Corporate Secretary supervisory report to the Director of Planning and Finance.

Related Policies/Regulations: Financial Accounting Standards, Bapepam-LK regulation No.KEP-347/BL/2012 dated June 25, 2012, namely regulation No. VIII G.7 concerning

“Presentation and Disclosure of Financial Statements of Issuers or Public Companies.

Evaluation mechanism: Monthly financial audit by the Internal Control Function and by the External Auditor Tanudiredja, WIbisana, Rintis & Rekan Public Accountant Firm.

Employees, Customers, General Public, Business Partners/Suppliers/Vendors, Regulators, Investors/

Shareholders.

Business performance is carried out in accordance with the Bank’s Business Plan (RBB). The impact of managing positive economic performance will provide value to all stakeholders.

Impact Identification (Positive and/or negative)

boundary

Impact on Stakeholders equality,

occupational Health, Safety

and Security

(eoHSS) Why this topic is material: The importance of implementing (EOHSS) within BCA supports the smooth running of its banking operations, especially during the pandemic. Occupational health and safety forms the basis for human resources and business sustainability.

Responsibility for EOHSS management: Business Continuity and Crisis Management function in the Risk Management Working Unit, Director of Compliance & Risk Management.

Related Policies/Regulations: Guidelines for Handling COVID-19.

Evaluation mechanism: Number of work accidents, number of working days lost due to illness.

Employees, Customers, Business Partners/Suppliers/

Vendors.

Compliance with health protocols at work will have a positive impact on the health and safety of

employees, customers and business partners/suppliers/

vendors.

Impact Identification (Positive and/or negative)

boundary

Impact on Stakeholders

Material topic boundaries and Management approach

[102-46, 103-1, 103-2, 103-3]

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