Flight Reservation
Galuh Eka Nofindra (21091532) Auliya Yazmin Rafasia (21091534)
A : Good morning Ma’am. Welcome to Sakura Travel Agent. Please, sit. Is there anything I can help you with?
B : Good morning. I want to buy a flight ticket to Sydney with a direct flight without transit.
A : Okay. For what date do you want to book this plane ticket?
B : I want to fly on February 10th.
A : Do you prefer morning or evening flights?
B : I want to arrive in Sydney in the evening.
A : Okay, please wait I will check first for ticket availability.
There are two airlines available, there are anset with flight number AN833 and Malaysian with flight number MH221. Both Airlines will fly at 09.35 and arrive in Sydney at 20.20. What airline do you prever?
B : Malaysian, flight number MH221.
A : Do you want to be in economic, business, or first class?
B : Economic, please.
A : Okay. How many people will go?
B : Just me.
A : Do you want a seat near a window or aisle?
B : Window, please.
A : For registration purposes, may I know your name?
B : Galuh (G-A-L-U-H)
A : Can you give me your mobile phone number?
B : 0877 3872 5273
A : For Malaysian airline MH221 on February 10th. The ticket price is $1000. The price including all fee and taxes.
B : Okay, I’ll take it.
A : What do you want to pay using?
B : By credit card.
A : Okay Ma’am. I will repeat your order. Please correct if something is not appropriate, one economy class ticket near the window with number F6 in the name of Galuh departs on Monday, February 10th at 09.35 and arrives in Sydney at 20.20 with Malaysian airline flight number MH221. Is it appropriate, Ma’am?
B : Yes
A : Okay, please here’s your ticket. Have a nice trip.
B : Thank you.