Praise and gratitude for the blessings and gifts of Almighty God who gave health and opportunity to the author to be able to complete the practical activities and timely submit the report of the practical work done by the author at PT Bank Syariah Indonesia Kcp Duri Hangtuah 1 , from 1. March 2022 to June 30, 2022. The author also says that you accept love to all employees of PT Bank Syariah Indonesia Kcp Duri Hangtuah 1 who are very kind, friendly and acceptable writers to join and have a chance to become one member of PT Bank Syariah Indonesia Kcp Duri Hangtuah 1. Ms. Yunelly Asra, SE., MM as the former head of the Business Administration Department and also as a consultant for this Apprenticeship Report.
Wan Junita Raflah, B.Sc., M.Ec.Dev as the Head of International Business Administration study program. Hutomo Atman Maulana, S.Pd., M.Si as the former Head of International Business Administration Study Program. Alkadri Perdana, B.IT., M.Sc as the Coordinator of Apprenticeship of International Business Administration study program.
INTRODUCTION
Background of the Apprenticeship
Practical work can increase students' knowledge and skills as well as discover the profession and work atmosphere that is compatible with the student's program of study. In this practical work program, specifically for students of the 8th (eighth) semester of the study program for international business administration. Practical work activities are carried out for 4 (four) months by choosing the place and location for practical work given by the practical work coordinator (PK).
Earlier, however, students were empowered to choose the place and location for practical activities. The merger of the three Islamic banks is an effort to create a Sharia bank that is the pride of the people, which is expected to become a new energy for national economic development and contribute to the welfare of the wider community. The author is doing practical work in one of the branches, namely Bank Syariah Indonesia, Branch (KCP) Duri Hangtuah I, located at Jl.
Purpose of the Apprenticeship
2 the world of work which is their field, so students are expected to directly apply the theories they learned in the previous semester in the world of work. Bank Syariah Indonesia is a combination of three state-owned Islamic banks namely BRI Syariah, BNI Syariah, Mandiri Syariah which is headquartered on Jl. Bank Syariah Indonesia has 1,241 (one thousand two hundred and forty one) branch offices around 2,447 (two thousand four hundred and forty seven) ATM networks, and is supported by more than 20,000 (twenty thousand) employees spread across the archipelago.
Significances of the Apprenticeship
GENERAL DESCRIPTION OF THE COMPANY
- Company Profile
- Vision and mission
- Kind of Business
- Organization Structure
- The Working Process
- Indonesian Islamic Bank Products and Services
- Document Used for Activity
The composition of the shareholders of Bank Syariah Indonesia consists of PT Bank Mandiri (Persero) Tbk for 51.2%, PT Bank Negara Indonesia (Persero) Tbk for 25%. The following is Figure 2.2 of the organizational structure of Bank Syariah Indonesia KCP Duri Hangtuah I. The main task of the Operations Staff is to assist the Branch Manager in the branch operations to achieve production results in accordance with the stated goals.
The main job of the Syariah Bank Indonesia KCP Duri Hangtuah I office is to maintain cleanliness in the office for the convenience of employees and customers and to assist other employees when needed. The main task of Bank Syariah Indonesia KCP Duri Hangtuah I driver is to accompany the management and employees of the bank who want to travel in connection with the operational activities of the bank and to maintain the operational vehicles. Provide an explanation of the products and services the bank provides to customers and prospective customers.
SCOPE OF THE APPRENTICESHIP
Job Description
Place of Apprenticeship
This week the writer was guided by the operational staff on all the rules to be obeyed when doing practical work at Bank Syariah Indonesia KCP Duri Hangtuah I. Then the writer was taught to enter customer data, make BI Checking request forms , customer to print ID cards. After that, the writer is taught how to open an account and deposit cash online via the webform.bankbsi.co.id link and also the micro IB application form.
This week the writer is given the task of sorting the money based on applicability distribution and nominal respectively, then the writer also does archiving of documents that need to be cleaned up and space archive moved. However, in this third week there is a small addition, namely the author helps customer service to replace the existing account book that is running out and also makes deposits of customer loan installments and payment for seminars on the STIE Bengkalis campus proposal. In addition, the author also participated in conducting a survey of retirement clients' homes with the consumer marketing team.
In this third week, however, there is a small addition, namely: write a column sheet for issuing ATMs, create &. This week, however, there is additional work, namely getting USI monitoring on the board to write. But there is a small addition, namely the author complete document defrosting customer, there is photocopy marriage book, letter land and do scrap thawing.
However, there is a little extra, write a summary of the customer's loan number and enter customer data in the KUR data entry. However, there is a small addition, namely, the author conducts survey activities for MTSN and MAN Bukit Batu schools. 31 Table 3.18 is the third week of June, the authors perform the same activities as the fourth week of May, namely doing customer data input, doing BI checks and summarizing form approval and grant migration account.
32 Table 3.19 is the third week of June, the authors have carried out the same activities as the previous week, but the authors have been given additional work, namely the summary of the payments of new BEQURANIC students.
System and Procedures
In this activity, the author has taken on the task of filling in the debtor's biography in the IB micro application form. When the requested documents are received from the potential debtor, the originator will copy the file using a photocopier. Upon completion, the author will fill in the personal details of the debtor by setting the requested amount of financing, the requested period, name, NIPT number, place and date of birth, income and addresses of the debtor and spouse.
Before the document is archived, the author arranges the previous document alphabetically. Then the author enters the debtor's name, account number, installment amount, mobile phone number and e-mail address. In this activity, the author was given the task of making a photocopy and scan of an identity card, family card, marriage certificate, insurance/guarantee, and other documents.
In this activity, the author was given the task of creating the Fill out the warranty handover book. The author enters the debtor's information in the guarantee handover book, where the information is the name, date of birth, address, spouse's name, as well as the guarantee and the contents of the guarantee letter. When prospective clients receive the requested documents, the author copies them using a photocopier.
After completion, the author will fill in the subscriber's personal data with registration, first and last name, TIN, place and date of birth, income, address, profession, last education, name of biological mother, etc. 38 The author fills in the customer's first and last name, account number, book number and ATM card number, then the author asks the customer for a handover signature. The author fills in the name, account number, customer and then signs the help desk.
In this activity, the writer was given the task of making a Verification of customer service forms.
Obstacles and Solution
Bank Syariah Indonesia KCP Duri Hangtuah I, the author was placed in the Micromarketing and Consumer Marketing sections, but the author was also asked to do some work in the Customer Service (CS) section. The Micromarketing and Consumer Marketing sections are where the funding, payout and funding processes are conducted. In this section, employees are tasked with finding customers who want to provide loans (debtors) and market Micro KUR products, as well as financing products such as civil servant loans, pensions and others.
BI Application Form Check, Borrower Data Entry in IRP (Instructions for Realization of Funding) and KUR (People Business Loan) Data Entry, Fill Borrower's Bio Data in IB Micro-Application, Registration of debtor's documents, Debtor's Installment Deposit, Photocopy and scan of Letter of notification, family card, marriage book, collateral/guarantee, other documents, Complete the guarantee delivery book. Opening a Bank Syariah Indonesia account book online and offline, Write a sheet for issuing passbooks and ATM delivery books, create &. The practical work is carried out after the students have occupied the VIII semester, while the practical activities last 4 (four) months, starting from March 01, 2022 to June 30, 2022 at PT.
Author provides some suggestions for various parties, namely for the author himself, for students or younger brothers and sisters who will do practical work in the next period, for companies and for the State Polytechnic of Bengkalis. Bank Syariah Indonesia Kcp Duri Hangtuah 1 in an effort to provide services in all areas, both in customer service, Tellers and other departments, must improve the quality of service to customers and continue to innovate and improve strategies. Give students confidence to help with work and to provide criticism or instructions for practical work students.
In carrying out practical work, before we go directly to the field, we must already have material determinations about what will be practiced, whether obtained from references or asked directly from the supervisor. We must pay attention to the activity to obtain any information we do not yet know by asking the supervisor. During practical work, you must carry out work sincerely, disciplined and enterprising to achieve optimal results.
85 Gallery 19: the manager gives the Quran to all BSI employees to recite together every morning.
CONCLUSION AND SUGGESTION
Conclusion
Suggestion
Aprenticeship Acceptance Letter
MOU
Apprenticeship Certificate
List of Attendance
Daily Activity
Gallery
