By Andi Yuniantoro
2-1551-023
MASTER’S DEGREE in
INFORMATION TECHNOLOGY
FACULTY OF ENGINEERING AND INFORMATION TECHNOLOGY
SWISS GERMAN UNIVERSITY The Prominence Tower
Jalan Jalur Sutera Barat No. 15, Alam Sutera Tangerang, Banten 15143 - Indonesia
January 2018
Andi Yuniantoro STATEMENT BY THE AUTHOR
I hereby declare that this submission is my own work and to the best of my knowledge, it contains no material previously published or written by another person, nor material which to a substantial extent has been accepted for the award of any other degree or diploma at any educational institution, except where due acknowledgement is made in the thesis.
Andi Yuniantoro
_____________________________________________
Student
January 27, 2018 Date
Approved by:
Dr. Ir. Mohammad Achmad Amin Soetomo, M.Sc _____________________________________________
Thesis Advisor
January 27, 2018 Date
Dr. (cand) Ir. Heru Ipung, M.Eng
_____________________________________________
Thesis Co-Advisor
January 27, 2018 Date
Dr. Irvan S. Kartawiria, S.T., M.Sc
_____________________________________________
Dean Date
Andi Yuniantoro
IT QUALITY ASSURANCE FOR MAGELANG DISTRICT E-GOVERNMENT PROGRAM
By Andi Yuniantoro
Dr. Ir. Mohammad Achmad Amin Soetomo, M.Sc, Advisor Dr. (cand) Ir. Heru Ipung, M.Eng, Co-Advisor
SWISS GERMAN UNIVERISTY
Utilization of ICT in the district government is a necessity. Mentioned in Presidential Instruction No. 3 of 2003 that the utilization of communication and information technology in the process of government will improve the efficiency, effectiveness, transparency and accountability of governance. E-Government is an effort to develop the administration of electronic-based governance. A structuring of management systems and work processes within the government by optimizing the use of technology and information and communication. But there is no guidance on how to implement IT in the government environment. This causes the E-government Program has not been successful until now. IT Process is key in ensuring the successful implementation of IT in government. IT quality assurance will provide guidance on how to apply IT in E-government programs. Planning of Information System, Investment management, System realization, System operation, System maintenance, Information Technology policy and evaluation monitor of Information Technology, all of them are IT Quality Assurance for E-Government Indonesia program.
Keywords: E-Government, Presidential Instruction,
Andi Yuniantoro
© Copyright 2018 by Andi Yuniantoro
All rights reserved
Andi Yuniantoro DEDICATION
I dedicate this works for the future of the country I loved: Indonesia
Andi Yuniantoro ACKNOWLEDGEMENTS
I wish to thank the members of my committee for their support, patience and good humor. Their gentle but firm direction has been most appreciated. Dr. Ir. Mohammad Achmad Amin Soetomo, M.Sc, was particularly helpful in guiding me toward a qualitative methodology. Dr. (cand) Ir. Heru Ipung, M.Eng, Co-Advisor interest in sense of competence was the impetus for my proposal. Finally, I would like to thank Dr. Ir. Mohammad Achmad Amin Soetomo, M.Sc. From the beginning, he had confidence in my abilities to not only complete a degree but to complete it with excellence.
I have found my coursework throughout the Curriculum and Instruction program to be stimulating and thoughtful, providing me with the tools with which to explore both past and present ideas and issues.
Andi Yuniantoro TABLE OF CONTENTS
Page
STATEMENT BY THE AUTHOR ... 2
ABSTRACT ... 3
DEDICATION ... 5
ACKNOWLEDGEMENTS ... 6
TABLE OF CONTENTS ... 7
LIST OF FIGURES ... 8
LIST OF TABLES ... 9
CHAPTER 1 - INTRODUCTION ... 10
1.1 Background ... 10
1.2 Objectives ... 10
1.3 Hypothesis ... 11
CHAPTER 2- LITERATURE REVIEW……….14
2.1 Theoretical Perspectives………14
2.2 Previous Studies………16
CHAPTER 3 – RESEARCH METHODS ... 17
3.1 Assessment Tool ... 17
3.2 Analytical Method ... 20
CHAPTER 4 – RESULTS AND DISCUSSIONS ... 22
4.1 Initial Evaluation ... 22
4.2 Data Analysis ... 23
CHAPTER 5 – CONCLUSION AND RECCOMENDATIONS ... 29
5.1 Conclusion ... 29
5.2 Recommendations ... 31
5.3 Expert Judgment………33
APPENDIX ... 35
REFERENCES ... 49
CURRICULUM VITAE ... 50