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PREFERENCE OF CUSTOMER TO CHOOSE AUTHENTIC INDONESIAN FOOD

CASE STUDY : RUMAH MAKAN GANDY SAWANGAN DEPOK Page 77 of 99

Rizka Meyra Zafira Ro’id

REFERENCES

Alexandria, Yoanita (2014, July), Analysis of marketing and other stimuli factors towards consumer behavior in the purchase of kopitiam restaurants products in Serpong area. BSD, Tangerang, Indonesia: Swiss German University

Carroll, G. and Wheaton, D. (2009). The organizational construction of authenticity:

An examination of contemporary food and dining in the U.S., Research in Organizational Behavior, No. 29, pp. 252-282

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Cohen, E. (1988). Authenticiy and commoditization in tourism. Annals of Tourism Research, Vol. 15, pp. 371-86

Craven, D. W ., & Piercy, N.F. (2009). Strategic Marketing. 9th ed. New York:

McGraw-Hill Irwin

Ebert, R.J., & Griffin, R. W. (2011). Business Essentials. New Jersey: Pearson Education, Inc.

Ebster, C. and Guist, I. (2004). The role of authenticity in ethnic theme restaurants.

Journal of Foodservice Business Research, Vol.7 No. 2, pp. 41-52

Gaytan, M. S. (2004). Catering Authenticity: Ethnicity and Representation in Mexican Restaurants. Santa Cruz, CA: Chicano/Latino Research Center.

Hawkins, D. I., & Mothersbaugh, D.L. (2010) Consumer behavior: Building marketing strategy.12th edition. Boston: McGraw-Hill Irwin.

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PREFERENCE OF CUSTOMER TO CHOOSE AUTHENTIC INDONESIAN FOOD

CASE STUDY : RUMAH MAKAN GANDY SAWANGAN DEPOK Page 78 of 99

Rizka Meyra Zafira Ro’id Jang, S. and Liu, Y. (2011). Effects of authentic atmospherics in ethnic restaurants:

Investigating Chinese restaurants. International Journal of Contemporary Hospitality Management, Vol. 23 No. 5, pp. 662-680

Jim, C. Y., & Chen, W. Y. (2006). Consumption Preferences and Environmental Externalities: A Hedonic Analysis of the Housing Market in Guangzhou. Journal Science Direct, 414-431

Kotler, P. (2000). Marketing Management. 10th ed. New Jersey: Prentice Hall International

Kotler, P., & Keller, K. L. (2012). Marketing Management 14th ed. Harlow: Pearson Education Limited.

Kurtz, D. L., & Boone, L. E. (2006). Principles of Marketing. Ohio: South-Western.

Lamb, C. W., Hair, J. F., & McDaniel, C. (2009). Essential of Marketing. United State of America: Cengage Learning

Kurtus, R. (2008, January 12). www.school-for-champions.com. Retrieved June 6, 2015, from www.school-for-champions.com: http://www.shool-for- champions.com/tqm/restaurant_quality.htm#.U5IJFPmSyuo

Juliadi, Steven (2012, July), Analysis the customer satisfaction for an all you can eat buffet restaurant, A Case Study in restaurant X, BSD, Tangerang, Indonesia: Swiss German University.

Lu, S. and Fine, G. A. (1995). The presentation of ethnic authenticity: Chinese food as a social accomplishment, The Social Quarterly, No. 36 (Summer 1995)

Mullins, J. W., & Walker, O. C. (2010). Marketing management: A Strategic Decision-Making Approach. 8th edition. New York: McGraw-Hill Companies, Inc.

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PREFERENCE OF CUSTOMER TO CHOOSE AUTHENTIC INDONESIAN FOOD

CASE STUDY : RUMAH MAKAN GANDY SAWANGAN DEPOK Page 79 of 99

Rizka Meyra Zafira Ro’id Pramesti, Getut (2016). Statistika Lengkap secara Teori dan Aplikasi dengan SPSS 23 Priyatno, Duwi (2014). Pengolah Data Terpraktis

Salamone, F. A. (1997). Authenticiy in Tourism: the San Angel Inns. Annals of Tourism Research, Vol. 24, pp. 305-21

Solomon, M. R. (2013). Consumer Behavior: Buying, Having, and Being (10th edition). Harlow: Pearson Education Limited.

Sugiyono (2012). Metode Penelitian Kuantitatif Kualitatif dan R&D. Bandung:

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